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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Ordered item that website stated available, week later still had no communication l had to call to be told item was out of stock and would be for another 2 weeks! Had to order a different item which... Zobacz więcej

Oceniono na 5 z 5

Couldn’t believe the price they were selling this awning at. What a bargain. Service was excellent, delivery very quick. All in all i would definitely use again and highly recommend anyone else to use... Zobacz więcej

Oceniono na 5 z 5

Extremely pleased with this company The first order I received went missing before I realised they had been delivered I was very impressed when I contacted the company they immediately sent out... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Tried submitting this review but don’t think it went through. Don’t want to miss reviewing excellent after sales service. Having purchased a folding ladder for my camper from Chas Newens Marine, I not... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca akcesoriów dla łodzi

Informacje przekazane przez różne źródła zewnętrzne

Chas Newens Marine - specialist Boat Hire on the Thames. Zodiac RIBs, Outboard Sales and Service. Also RYA Training, Boat Trailers, Brokerage.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

60 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 5 z 5

Just excellent

Couldn’t believe the price they were selling this awning at. What a bargain. Service was excellent, delivery very quick. All in all i would definitely use again and highly recommend anyone else to use them.

9 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Ordered item that website stated…

Ordered item that website stated available, week later still had no communication l had to call to be told item was out of stock and would be for another 2 weeks! Had to order a different item which cost double the price that was supposed to be overnight delivered, it wasn't overnight!

6 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Extremely pleased with this company

Extremely pleased with this company
The first order I received went missing before I realised they had been delivered
I was very impressed when I contacted the company they immediately sent out a replacement
Would use this company again
Caroline

9 kwietnia 2026
Opinia niezależna
Logo Chas Newens Marine

Odpowiedź od Chas Newens Marine

Thank you Caroline for an honest review - things don't always go exactly to plan, thank you for your patience while we sent the replacement to resolve the missing delivery.

Oceniono na 5 z 5

Works perfectly

Had trouble finding this part at a reasonable price until I found this site. I bought it as replacement part for a motorhome water heater.Fits perfectly

28 marca 2026
Opinia niezależna
Logo Chas Newens Marine

Odpowiedź od Chas Newens Marine

Thank you Catherine, so glad we could supply your replacement part at a reasonable price.

Oceniono na 5 z 5

Versimax oil

Quick, no fuss service at a reasonable price

8 kwietnia 2026
Opinia niezależna
Logo Chas Newens Marine

Odpowiedź od Chas Newens Marine

Thankyou for taking the time to send us a revue Its the happy customers like yourself that we need in this World Luckily there are lots of you associated to our company

Oceniono na 1 z 5

17 days after ordering and still not received. Company is not interested, no refund. Be very wary.

17 days after ordering and still not received

I should have read the reviews before ordering as it appears to be a common problem with this company.

12 kwietnia 2026
Opinia niezależna
Logo Chas Newens Marine

Odpowiedź od Chas Newens Marine

The only order from a Peter Chisman I can find was for Toilet fluid This was ordered just before the April Bank Holiday 4 day off weekend and shipped to him a few days after the Bank Holiday So not a fair review at all . It was also sent Courier tracked so I think this is a case of un reasonable delivery expectation . Maybe we were a bit slower than He expected but this does not justify such a review March was the busiest March we have had in 50 years trading so we must be doing something right for most of our customers

Oceniono na 1 z 5

Poor communication. No delivery.

Unfortunately, I have had a bad experience with this company. They took my money, promised delivery within a certain timeframe. 10 days later, I still haven’t received delivery. I have tried to communicate with them but they keep sending me through to an emailing system rather than telephone - then they don’t respond to their emails. Be aware that they do not offer a telephone service. I’m now worried about the legitimacy of this company. To wait 10 days for parts that were understood have been delivered within three days - and then refuse to communicate with a customer - is not acceptable.

17 marca 2026
Opinia niezależna
Logo Chas Newens Marine

Odpowiedź od Chas Newens Marine

Hello James. We have now processed a full refund for your order. To clarify for other customers: you purchased a Lewmar part clearly marked as 'Back Order Only.' No 3-day delivery was promised; the site explicitly states lead times vary. Regarding communication, we received one enquiry from you on Saturday afternoon (March 14th) and have responded to your follow-up today (Thursday). We are a long-standing business and, as evidenced by your immediate refund, we do not 'take money' without providing service or a return. We wish you the best with your boat repairs.

Oceniono na 5 z 5

Buying from CN is an enjoyable…

Buying from CN is an enjoyable experience. The speed of delivery was outstanding and price reasonable.
I will use them again

3 marca 2026
Opinia niezależna
Logo Chas Newens Marine

Odpowiedź od Chas Newens Marine

We really appreciate you taking the time to share this! It’s fantastic to hear that your experience with CN was a smooth one. Fast delivery and reasonable prices are our bread and butter, so we’re happy you noticed! See you again next time.

Oceniono na 5 z 5

Excellent service as always

Excellent service as always, ordered a shaft seal and it arrived the next day! Delivered to Bonnie Scotland
Stunning result

11 marca 2026
Opinia niezależna
Logo Chas Newens Marine

Odpowiedź od Chas Newens Marine

Thankyou for acknowledging our service. We always try to get parts out fast but this was very fast and we appreciate your lovely comments

Oceniono na 5 z 5

No nonsense buying from Chas Newens Marine

This was a great purchase from Chas Newens Marine. It was easy to make the transaction online, the item arrived quickly and was well packaged and exactly as described. I would wholly recommend this company and won’t hesitate in buying from them again.

9 lutego 2026
Opinia niezależna
Oceniono na 3 z 5

Gorilla Extreme tape

I haven't tested the tape in wet weather yet so I don't know how effective it is. Took a long time to get delivered.

21 lutego 2026
Opinia niezależna
Logo Chas Newens Marine

Odpowiedź od Chas Newens Marine

Dear Peter, We are sorry to have only received a 3 star review from you based purely on delivery time. Your order was received after our cut-off time on the afternoon of the 9th, it was processed on the 10th, our new stock delivery came in late on the 12th and it was despatched on the 13th. Unfortunately our couriers will not guarantee Saturday deliveries. Considering the low carriage charge, and the fact that you did not note on the order that the goods were required urgently, or contact us about the order in the interim, we are surprised by your disappointment. Nevertheless, we hope you like the product, and should you re-order, if you need something urgently do ring or email us first to check how quickly we can get it to you, or put a note on the order, or select premium delivery at check-out and we will do our best to get it to you next day, or advise you otherwise. Kind regards Sales Team

Oceniono na 5 z 5

Amazing pocket size rigging tool handy…

Amazing pocket size rigging tool handy to keep with me in case I need it for rope jobs on my land or on the boat. Price from chas newens marine was a few £’s cheaper than anywhere else, delivery was very quick and staff were lovely. Would definitely use them again and fully recommend.

20 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent customer service

Excellent customer service, plus helpful advice along the way regarding the product I was purchasing, made the whole experience of dealing with Chas Newens Marine a pleasure. More than happy to recommend their services to other boatowners in the future - thank you

23 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Super After-Sales Service.

Tried submitting this review but don’t think it went through. Don’t want to miss reviewing excellent after sales service. Having purchased a folding ladder for my camper from Chas Newens Marine, I noticed no brackets for hook attachments. Phoned the company and spoke to Jakki. She contacted supplier and found out not only were brackets not supposed to be included but found out advertised items were discontinued. She sourced replacement items and ordered them for me. Gave me a little discount and free postage for my trouble. Super After Sales Service.

12 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

I had a fantastic experience with Chas…

I had a fantastic experience with Chas Newens Marine in Putney. I initially called to ask about delivery costs for a launching trolley, and the level of customer service that followed was genuinely above and beyond.

The manager took the time to call me back and talk through options, including suggesting collection from their site. She then went out of her way to find an even more convenient solution that significantly reduced our travel time. She made sure the arrangement worked for us, helped us load the trolley when we arrived, and even checked in by message the next day to make sure we’d got home safely.

It’s rare to find such thoughtful, proactive, and genuinely caring customer service. I wouldn’t hesitate to recommend Chas Newens Marine to anyone — a brilliant example of putting customers first.

11 lutego 2026
Opinia niezależna

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