At first, I was kinda upset because the order was delayed....but one of customer care contacted me explaining the situation and expedited matters significantly, and he kept following up till I receiv... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
At first, I was kinda upset because the order was delayed....but one of customer care contacted me explaining the situation and expedited matters significantly, and he kept following up till I receiv... Zobacz więcej
Reakcja na opinię
Ik zou een replacement krijgen maar de klantenservice verstuurt de bestelling maar niet met elke keer nieuwe smoesjes dat de warenhuizen druk zijn, dit is nu al 6 maanden zo. Ze zeggen ook elke keer d... Zobacz więcej
I love my chamelo aura sunglasses! The way they go from purple to pink to blue to gray at the tap of the glasses is top tier! I’ve worn them to so many different red carpet events including Paris Hilt... Zobacz więcej
Ich habe am 29.09. bei Chamelo bestellt. Mein PayPal-Konto wurde zweimal separat mit dem gleichen Betrag belastet. Als ich meine Bestellung überprüft habe, musste ich feststellen, dass Chamelo... Zobacz więcej
Reakcja na opinię
At Chamelo, we believe that your glasses should be as flexible and adaptable as you are. With two breakthrough lens options, Eclipse™ Tint-Adjustable lenses and Prismatic™ Color-Changing lenses, Chamelo is redefining what eyewear can do—offering you the ultimate in comfort, style, and personal expression. Be different. See different.
Stany Zjednoczone
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 72% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
FRAUD STORE - DO NOT ORDER. Order #38612 from 03/07/2026 for ₹10,799.
32+ days later, still "Preparing for Shipping". No tracking, no reply to emails.
I filed a chargeback with my bank and reported them to Shopify in their website Everyone do the same. This is a scam.

Odpowiedź od Chamelo
Keine Ware erhalten.
Es wird sofort nach der Bestellung die Kreditkarte belastet obwohl noch keine Lieferung erfolgt. Das ist unseriös. Lieferschwierigkeiten können passieren und ich hätte ja auch noch gewartet wenn die Bezahlung erst bei Lieferung erfolgt wäre. Aber so geht das gar nicht.

Odpowiedź od Chamelo
1000% the worst customer service I have ever experienced from a company! Phone number is a fake or nobody answers. And the email is just an AI that will give you little to no answer as to what the progress of shipping is or help you to resolve issues with your glasses. While they are cool glasses, you'd better hope nothing ever goes wrong or you can just throw your money away. 10/10 wouldn't recommend!

Odpowiedź od Chamelo

Odpowiedź od Chamelo
I take back what I said before because frustration! But to be honest my new glasses is superbly incredibly eye catching piece of work! I am extremely satisfied! Thanks and sorry!

Odpowiedź od Chamelo
1 month already and my product has still nt been shipped out yet.... Forget about buying from this brand....

Odpowiedź od Chamelo
I found your site very difficult to find details about glasses and had to go back and forth between your site and Gemini to get details on different models. Gemini had the info so it must be somewhere but I couldn't find what I wanted about the range of the glasses and how dark they got.

Odpowiedź od Chamelo
Got them as a gift from my wife. The glasses stopped working completely after 2nd use. I've contacted their support email 3 times and tried calling. No response at all. Now I'm stuck with a $300 piece of cheap plastic in a drawer. Save yourself the headaches and just avoid this company.

Odpowiedź od Chamelo
Good morning, buy some glasses for personal use in the state of Floridapague with my suit. el 1 de julio ,199 dolares con la orden 38546.
Until today, July 31, my request has not been received, I have given all the information that has been requested and it does not resolve me.

Odpowiedź od Chamelo
DO NOT BUY FROM HERE! It feels like I have been scammed. I ordered ome glasses nearly a month ago and they have yet to be shipped, when i have asked for an update i have received the same generic response that there is a delay and it will be shipped shortly. There had been no update to say that they are working on the delay. For such and expensive and premium product you would expect better customer service and prompt shipping. I think ill have to request a refund because at this point I dont think ill be getting them any time soon.

Odpowiedź od Chamelo
I’ve made two orders
First one took 1 month and a halve to arrive because it was international shipping.
Second pair made a national shipping to us. It’s been 30 days since I placed the order and there has not been any changes in fulfillment stats it just says preaparing order.
Trises contacting email, Instagram TikTok and no response at all, just generic responses saying we are sorry someone is going to contact you and no one contacts me to get this issue resolved
Very disappointing

Odpowiedź od Chamelo
No update on my purchase. I’m still waiting for it. It’s been more than 2 weeks.

Odpowiedź od Chamelo
I bought the Chamelo Prime sunglasses. The 3-5 day shipping became a one month delayed delivery. I tried reaching customer service by email asking for an ETA but customer service was non sense. Chinese Sunglasses are poor quality, cheap plastic, lenses reflects eye and face very bad it seems I am wearing some mirrors on my eyes.

Odpowiedź od Chamelo
I’ve been trying to return my glasses since 6/5/26. It’s now 7/23/26 and they still haven’t sent me my return label. I email every day and call customer service. No one ever picks up and they respond maybe to my emails every 2 wks with the same answer. We will send you the return label. Then nothing for weeks! Hate this company worst customer service ever! I’ve spent half my summer so far dealing with this return.

Odpowiedź od Chamelo
I just want an honest update on my order #38306. I knew it would take time since I ordered them with prescription but still not a single update after four weeks. The website redirects you to the “shop” app to track your order and it’s been exactly four weeks and it still says “waiting for details” I’ve checked my email too and not a single update.

Odpowiedź od Chamelo
I have ordered on 30 June, and there are no shipping estimates, if you order you will just wait untill nothing is resolved.
Support just says oopsie soorrrry, delays happen blah blah, but there is no info that it will take 1 month to ship.
Why are you even selling them

Odpowiedź od Chamelo
One thing that I am frustrated is that the items I ordered was delivered too late. Other customers had the same experiences that I had to contact them to cancel my order because the delay caused my trust to plummet.
They ended up sending it anyway but still waiting for the lifestyle strap which I ordered a day after this.
I also received the wrong cap from the Tech Dad bundle instead of the Hello Chamelo I got the Chamelo inverted text instead.
The tinting tech on the sunglasses is awesome. Audio is not loud and I can’t adjust the volume through the sunglasses.
Would I recommend Chamelo? Probably, not at this point until they fix the issue of shipment delays, better audio, and better customer service. The phone number doesn’t work and only way to contact them is through e-mail.

Odpowiedź od Chamelo
Severely delayed sunglasses have still not arrived. Communications from the customer services team are poor, slow and generic.

Odpowiedź od Chamelo
The design is nice and speakers are very cool. I am excited to gift them to a friend as well.

Odpowiedź od Chamelo
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.