Chamelo Recenzje 

Great technology and concept! However, for future improvements, I would love to see a manual tint-adjustment button (from clear to dark) and built-in audio controls (speakers and microphone) implemented across all models. Adding these features standard to all designs would make them perfect!

A unique, well built product. Can't wait to see what comes next.

The glasses are fantastic, and the ability to dim is a game changer for me. The big negative was the time it took to actually ship them to me, but the support team was helpful.

​Update: I'm on holiday and they are fantastic; I would definitely get another pair. The dimming is hugely practical, especially when looking at my screen and walking between outdoors and indoors.

Easy to find information
Fast Reply
Good Promotion

you have items in stock then turn around and say the shipment in held because of backstock.

I bought Music Shield sunglasses at Dubai duty free and loved them initially , recommending the product to many friends and family. After 2 months the left speaker stopped working and that’s when my problems started . The response from customer services is painfully slow often with 2-3 weeks passing inbetween replies. This is particularly frustrating as I am outside of the USA and unable to follow up with a phone call without incurring hefty call charges . It’s been over 6 weeks now with a product I can’t use and I’m no nearer to resolution . I fear I have made an expensive mistake and recommend others do not buy this brand.

Update: finally got a mail back stating they’re very sorry for the process and that I will get refunded.

I ordered sunglasses about 1,5 month ago for a price of 218€. They still haven’t been shipped so I asked for my money back multiple times and they respond sometimes that they will process it and pass it on with urgency but nothing happens after that. It’s really a shame that they scam people like this. I really thought I was getting a nice product. Instead I just lost a lot of money!!

I have already had Music Shield gen 1 before. It was a nice product when it worked : I took good care of them, but they really didn’t last long. Same for the replacement pair they sent me.
Despite this, I decided to purchase a Gen 2, as Chamelo claims that it’s more robust.

I’ve been trying to get them for more than two months now. But it’s been a very, very long process. I have had to send six mails just to inquire about availability and get a valid coupon. I finally managed to place an order three weeks ago, but I am still waiting for my purchase. Summer is ending, people! Very dissatisfied!

Errors cannot be corrected because no one answers the phone, I have a week wanted to correct an error, emailed and could not get an answer while my money is paying interest until they help me fix the error, I'm waiting week and nothing to resolve.

What I like best is the look on my friends face when they try it or see the coloro change. It's increasing social interaction a lot.

I am writing to express my strong dissatisfaction regarding the severe fulfillment delays with my recent purchase (Order #39272) and to reiterate my request for an immediate, full refund.
This is unfortunately not an isolated incident. I experienced a nearly identical issue with a previous order, and a close friend encountered the exact same fulfillment failure when ordering glasses a couple of months ago.
Despite submitting a formal request for a cancellation and refund due to the lack of dispatch updates, I have received no update, confirmation, or resolution from your end.
Given the repeated lack of timely shipping and clear updates, please process the cancellation of Order #39272 immediately and issue a full refund to my original payment method. Please reply to this message directly with official confirmation of the canceled order and a reference number for the refund transaction.
I expect a prompt update on this matter

Ordered because they were a cool concept and convenient. Celebrities are promoting it so it must not be a scam right? Right?

Guess I was wrong, the website states "For international orders, they are fulfilled within 2-3 business days. Shipping time is typically 2-14 days. **"

I placed my order on May 4th. June 18th I reached out and asked for an update, they said it was in the final stages. I decided to be generous and give them more time. It is now August and I had to reach out once more. Again, they say it's in the final stages. I requested a refund, but they declined because they're prescription. Thankfully I ordered through afterpay so now I'm going to keep disputing it with them until I get my $800 back since it seems they only deliver to celebrities.

You guys are asking for a review and haven’t even shipped my product yet and or sent me tracking

Les doy una estrella por nunca tienen producto disponible y te combran el envio de 2-5 dias y producto ni disponible esta en la tienda

The design looks clean and modern, making these sunglasses suitable for both casual days and active lifestyles.

Discovered your brand. Looked. Loved a product and ordered it in a bundle. It wasn’t cheap either. It’s been a week now and my item is still being “prepared for shipping.” I’m half tempted to cancel right now. I need the glasses for work. I’d LOVE to get the product and test it but you have to ship it first! Two stars for the website and ease of use. If I actually get a product the review will get updated!

UPDATE-

Im extremely late updating my review. Chamelo has been amazing. They saw my review and immediately reached out. I didnt want anything for the inconvenience. Just my product. They were kind and remedied the situation and got my package sent out. The product? SO worth the wait and price. High quality, amazing materials and they’re extremely comfortable. I cant recommend them enough. I will say this, it still took a bit for them to ship my items out even after they reached out. I would give five stars for product and customer service. Four stars for the ordering and shipping process. Could be a bit faster. Either way, ill order from them again in the future!

Terrible. Zero customer service. From May waiting for return label. And now they telling is to expensive give me label because from Spain to US. Offering discount. But doscount is the same as shipping cost. Unbelievable. 21st century in America things done like this. Do not buy from them mothing.

Over a month and half no delivery, no news. I asked to cancel my order with no feedback...

Got a defective pair. Was advised that they would issue a return label on 5/5/26. I never received one. I checked in every two weeks for a return label. Was advised to pay for shipping to return it. I did that on 7/11/26. Reached out to same support rep and he sends an email saying they haven’t received it yet. Tracking through UPS shows someone named Stephen received it. Still no refund. Now I’m out of the glasses and shipping. Maybe it’s time for legal action.

Hasn't even been an hour and somehow there's a delay on my order? Not good for business and a huge letdown. Might get my refund . Bad delivery service