Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

At first, I was kinda upset because the order was delayed....but one of customer care contacted me explaining the situation and expedited matters significantly, and he kept following up till I receiv... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Ik zou een replacement krijgen maar de klantenservice verstuurt de bestelling maar niet met elke keer nieuwe smoesjes dat de warenhuizen druk zijn, dit is nu al 6 maanden zo. Ze zeggen ook elke keer d... Zobacz więcej

Oceniono na 5 z 5

I love my chamelo aura sunglasses! The way they go from purple to pink to blue to gray at the tap of the glasses is top tier! I’ve worn them to so many different red carpet events including Paris Hilt... Zobacz więcej

Oceniono na 1 z 5

Ich habe am 29.09. bei Chamelo bestellt. Mein PayPal-Konto wurde zweimal separat mit dem gleichen Betrag belastet. Als ich meine Bestellung überprüft habe, musste ich feststellen, dass Chamelo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z okularami przeciwsłonecznymi

Napisane przez firmę

At Chamelo, we believe that your glasses should be as flexible and adaptable as you are. With two breakthrough lens options, Eclipse™ Tint-Adjustable lenses and Prismatic™ Color-Changing lenses, Chamelo is redefining what eyewear can do—offering you the ultimate in comfort, style, and personal expression. Be different. See different.


Dane kontaktowe

3,0

Średnia

Wynik TrustScore: 3 na 5

705 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 72% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,0

Wszystkie recenzje

(705)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 398

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I have been waiting for over 2 months…

I have been waiting for over 2 months for charging cables. Paid but never sent. Unacceptable

22 sierpnia 2026
Logo Chamelo

Odpowiedź od Chamelo

Karen, you're right — everything else in your order shipped, but the charging cables specifically got left behind, and that's on us to fix. I've flagged this to get them out now. — Jared, Chamelo

Oceniono na 4 z 5

I love the fit and shape of the Falcon

I love the fit and shape of the Falcon lens. The solar lens adaptaion really helps with the sun exposure while doing long runs. I am able to see clearly in the shade and bright sunlight. And it does not run down my nose during heavy perspiration.

2 września 2025
Opinia niezależna
Logo Chamelo

Odpowiedź od Chamelo

Thank you, Tricia — this is exactly the kind of detail that means a lot. Clear vision in both shade and bright sun, and staying put through heavy perspiration, are exactly what the Falcon's built for on long runs. Really glad it's performing that way for you. — Jared, Chamelo

Oceniono na 1 z 5

Still haven't received anything from…

Still haven't received anything from them but hot air and broken promises.

Don't EVER make the mistake of trusting these clowns ON ANYTHING. They will promise all kinds of solutions, just to get you off their back, then NOTHING happens...

Literally stole my money.

21 sierpnia 2026
Opinia niezależna
Logo Chamelo

Odpowiedź od Chamelo

Sebastian, you're right — vague reassurances and even an inaccurate "delivered" claim aren't good enough. I'm sorry this has been handled so badly, and you deserve better answers than you've gotten. — Jared, Chamelo

Oceniono na 5 z 5

You guys have excellent customer…

You guys have excellent customer service. I had a couple warranty issues with 2 pairs and another pair was on back order for months because white was sold out for a very long time. You gave me a discount on the pair I waited months for and replaced the two I had issues with right away. I had a speaker not working in one set and I forget what went wrong with my first pair. Thank you for that!

21 sierpnia 2026
Opinia niezależna
Logo Chamelo

Odpowiedź od Chamelo

Marc, thank you for the detailed rundown — glad the warranty replacements were quick and that the discount made the long white-colorway wait feel fair. That's exactly the balance we're aiming for when things go wrong more than once. — Jared, Chamelo

Oceniono na 2 z 5

I ordered a charging cord replacement

I ordered a charging cord replacement, for my Dusk glasses, a couple of weeks ago, and have not heard anything. original cord plug fell off

11 sierpnia 2026
Logo Chamelo

Odpowiedź od Chamelo

Sorry for the wait, James — I can't locate a request under that email or reference number to check on directly. Email hello@chamelo.com with your order or claim number and I'll get it moving. — Jared, Chamelo

Oceniono na 5 z 5

The product really speaks for itself

The product really speaks for itself. 2 great features packed into one stylish piece of equipment. Fast delivery and solid price.

15 września 2025
Opinia niezależna
Logo Chamelo

Odpowiedź od Chamelo

Thanks, Mike! Glad the two-in-one design and the delivery experience both landed well. — Jared, Chamelo

Oceniono na 3 z 5

No shipping date at buying time, nor 10 days after

No shipping date at buying time, repeated messages about useful and less usefull additions to be still sent together, an unclear final message about uncontrolleble shipping, so further delay, still not even an expected shipping date as of today, 10 days after ordering date. Enough?

20 sierpnia 2026
Opinia niezależna
Logo Chamelo

Odpowiedź od Chamelo

Jo, ten days with no clear date and confusing shipping updates across multiple orders isn't good enough — that's on us. Thanks for your patience, and glad we've been able to sort it out since. — Jared, Chamelo

Oceniono na 5 z 5

Great customer support.

The products are incredible and great customer support. My order was delayed, got contacted by customer support to see if that was okay with me and got compensated with a free gift for the extra wait.

27 maja 2026
Opinia niezależna
Logo Chamelo

Odpowiedź od Chamelo

Thank you, Francisco — glad the proactive update and the gesture actually landed the way they were meant to. That's the standard we're aiming for across the board, and it's good to hear when it works. Enjoy the extras while the Charging Case finishes up! — Jared, Chamelo

Oceniono na 5 z 5

Chamelos sunglasses is a statement

Chamelos sunglasses delivers not only it's tint glasses but its stylish looks does make a statement nothing other competetor can break!

5 kwietnia 2026
Opinia niezależna
Logo Chamelo

Odpowiedź od Chamelo

Thank you! "Nothing else can break it" is exactly the kind of confidence we want people to feel wearing them. Appreciate you taking the time to say so. — Jared, Chamelo

Oceniono na 5 z 5

Gift? A Chamelo.

I received a pair of Chamelo as a gift from a dear one and I absolutely love it. As someone who loves to go out in the sun, I almost always have my Chamelo ready, in my backpack. One great thing about Chamelo is that it’s absolutely versatile, I could simply pair them with my casual wear, or wear them while running! They fit just nice and are super light!
The case protects my Chamelo from any external damages. Also, shout out to Thor for going the extra mile to assist with my queries!

19 sierpnia 2026
Opinia niezależna
Logo Chamelo

Odpowiedź od Chamelo

Thank you for such a thoughtful review — and I'll be sure Thor sees this, that kind of specific shoutout means a lot to the team. Glad the versatility is working for you, whether it's a casual day or a run, and that the case is doing its job too. Enjoy the sunshine! — Jared, Chamelo

Oceniono na 1 z 5

Terrible Communication & Unacceptable Delays

I placed an order on July 4th. After waiting two full weeks without a single shipping confirmation, the company finally emailed me just to say they "needed more time" to send my item. At that point, I asked them to cancel my order and issue a refund.

Their customer service is incredibly weak. They seem to only answer emails once a week, making it impossible to get a quick resolution. To make matters worse, I just received an email today (August 17th) confirming they just initiated my refund. Making a customer wait over a month to get their money back after failing to fulfill an order is completely disrespectful. Save yourself the headache and shop elsewhere.

16 sierpnia 2026
Opinia niezależna
Logo Chamelo

Odpowiedź od Chamelo

Daniel, you're right to call this out — you were told on July 31st that your refund was "now being processed," and it sat untouched for another 17 days until August 17th. That's not a processing delay, that's a message that wasn't true when it was sent. The $149 refund is confirmed processed now. I'm sorry it took a month of chasing to get an accurate answer. — Jared, Chamelo

Oceniono na 4 z 5

Everything is good ...except shipping…

Everything is good ...except shipping delays

3 sierpnia 2026
Opinia niezależna
Logo Chamelo

Odpowiedź od Chamelo

Thanks, Tony — and you're right to call out shipping as the one thing holding this back. It's a known gap on our end, not something we'd argue with. Glad everything else measured up. — Jared, Chamelo

Oceniono na 5 z 5

Innovative Product

Innovative company. I love the option to be able to change lens colors to match fits or whatever mood im in.

15 sierpnia 2026
Opinia niezależna
Logo Chamelo

Odpowiedź od Chamelo

Thanks, Brian! The tint-changing lenses are exactly the kind of thing that starts as a gimmick people are curious about and ends up being genuinely useful — glad it's landing that way for you. Appreciate you taking the time to leave this. — Jared, Chamelo

Oceniono na 1 z 5

I have yet to receive my order I placed…

I have yet to receive my order I placed months ago!

2 lipca 2026
Logo Chamelo

Odpowiedź od Chamelo

Eddie, you're right that months without your order is too long, and I'm sorry it took this long to get real attention. Good news: as of yesterday, we've reached out directly — a free pair while you wait, and your original Knicks order will ship the moment they're back in stock. We'll make sure that actually happens rather than just being promised. — Jared, Chamelo

Oceniono na 1 z 5

Scam Site DO NOT BUY / 2nd Review/Reply

Writing this again but DO NOT BUY here it is a SCAM!
"I legit never gave reviews or made an account just for a review. This site is genuinely so horrible and they are a scam. I ordered on MARCH 14th (Order #35003).
They give the same excuse of "We have a factory that does prescription separately"
They advertise that they deliver quick. I remember receiving an email which stated that they only sell glasses in bulks because they sell out quick. Why would you ever sell a product when you can't even deliver it quick?
They have been confronted with multiple emails and calls which they ignored about my order.
Spent over half a grand on this disgusting site. Please do not order here because I have waited half a year without any news or my product.
Oh also forgot to add they don't ever send you tracking so you won't know if it's ever sent out." This was my last review I left here days ago. They replied with "Ed, I understand why you're calling it a scam after five months — but you will get your product or your money back, and I'll prove it. Order #35003 was escalated as of today; refund or tracking confirmation by Friday 14 August. My direct email is jared@ chamelo.com if that deadline slips. — Jared, Chamelo".

This site is a scam do not buy anything. I sent them another email to their site AND to Jared. Don't spend a single dollar this site will just take your money and not ship anything out or send a tracker. I spent over half a grand and they never reply to emails and just make you wait even if they do reply. You have to constantly spam them. Don't bother calling their number because they never respond.

14 sierpnia 2026
Opinia niezależna
Logo Chamelo

Odpowiedź od Chamelo

Ed, you're right that the 14 August deadline came and went with nothing from us — that's on us, and I understand why it read as further proof this is a scam. Since then, though, real people have actually gotten involved: Janisa gave you an honest explanation of the Aura Rx production process, and Maynard has personally been tracking your order through Batch 8, which is now arriving at our warehouse for shipment. I know "soon" has meant nothing from us before, so I won't repeat that — you'll have real tracking the moment it exists. — Jared, Chamelo

Oceniono na 1 z 5

Long waiting and no answer

I’ve been waiting for more than a month tried calling but no answer I emailed 5 times and every time they say sorry we’re having a problem processing all the orders 👎🏻

29 czerwca 2026
Opinia niezależna
Logo Chamelo

Odpowiedź od Chamelo

We're sorry for the delay — we've had ongoing issues with our shipping partners that have pushed several orders behind, and yours was one of them. This has already been escalated and placed on priority with our warehouse. I know "priority" alone isn't a date, so I'm pushing for an actual ship confirmation rather than another assurance. — Jared, Chamelo

Oceniono na 5 z 5

It was all about the tint changes

It was all about the tint changes, makes me feel like a different person every time I change the tint.

13 sierpnia 2026
Opinia niezależna
Logo Chamelo

Odpowiedź od Chamelo

That's exactly the reaction we're going for — the tint isn't just a filter, it's a whole different mood. Glad it's landing that way for you! — Jared, Chamelo

Oceniono na 4 z 5

The product are of good quality

The product are of good quality, but the shipping took around 2 months I think?

1 sierpnia 2026
Opinia niezależna
Logo Chamelo

Odpowiedź od Chamelo

Thanks, Jan — glad the quality is holding up. Two to three months to get there is far longer than it should take, and that's on us, not something we'd dispute. — Jared, Chamelo

Oceniono na 3 z 5

I can’t rate the glasses because they…

I can’t rate the glasses because they still haven’t been delivered to me, even though I placed my order in June 2026 and it is now mid-August 2026.

14 sierpnia 2026
Opinia niezależna
Logo Chamelo

Odpowiedź od Chamelo

Vitaliy, I looked into this — both packages were returned to sender due to an address issue and have actually been sitting at our own warehouse since late June, not lost in transit. That's not something you should have had to chase for seven weeks, and I'm sorry it's gone unresolved this long. I've escalated this today for a real decision — reshipment to your Georgia address or a full refund — and I'll make sure it's followed through this time. — Jared, Chamelo

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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