Chairoffice Recenzje 514

Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We order a couple of model chairs and meeting room table. All was delivered exactly when agreed, no issues with helping us get it up to our new office. All really easy to build (wish I'd paid a little... Zobacz więcej

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Oceniono na 5 z 5

I bought a Ergo Mesh Chair at the turn of the year. Excellent product, selected among other things on higher weight capacity. I hadn't anticipated that it would at the same time just be bigger.... Zobacz więcej

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Oceniono na 5 z 5

A reallly great chair for my hobby room,extremely comfortable , the only downside is that its been hijacked by my wife who's claimed half of the desk for her home office and she really loves the chair... Zobacz więcej

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Oceniono na 5 z 5

So good I bought a second one. These days you worry about on line purchases - scale size quality - all variables. So I can only say brilliant things on this crew. Superb service, respectful deliv... Zobacz więcej

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Informacje dotyczące firmy

  1. Meble biurowe

Informacje przekazane przez różne źródła zewnętrzne

The largest variety of office furniture with over 60% off retail price from ChairOffice, the specialist office furniture supplier. Order online from anywhere in the UK.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

514 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Problems easily solved

When I purchased my chair I paid for it to b e pre-assembled, but, when the chair was delivered I found it had a number of problems, which made it uncomfortable to use and sit on. |I contacted the company and after having sent photos, they arranged for the chair to be collected and repaired. It was collected on 19th March 2025 and returned to me on Friday 28th March fully repaired and in full working order. I can recommend this company.

19 marca 2025
Opinia niezależna
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Odpowiedź od Chairoffice

Thankyou for your review, we appreciate things go wrong from time to time and thanks for your patience whilst we corrected the issue and of course your chair!! glad everything is working as it should do and so happy to see this order still resulted in a 5 star experience!

Oceniono na 5 z 5

Super product and awesome service!

OK, so, this is my 2nd purchase with this company, I have had my first chair being a Resolute Folding Arm Mesh Chair, for a few months now, it's soooo comfy I bought one for my office at home! I called the team at 15:50 yesterday and the very next day it was delivered!
I even liked that when I called they automatically knew my name from previous purchase which was a nice touch.

Oh one last thing, with the clear instructions provided the chair ships with spare screws and caps, you don't often see that. Costs pennies but huge satisfaction when that bolt roles under the cabinet.

17 marca 2025
Opinia niezależna
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Odpowiedź od Chairoffice

hello, many thanks for the continued orders and of course for such a lovely review! so glad you are happy with our service but more importantly you are happy with the chairs! Thanks again for the 5 stars!

Oceniono na 4 z 5

Great After-Sales Service

So pleasing to find an after-sales service that can actually provide replacement paerts. One of the castors on my office chair broke, and I was loathe to replace the whole chair! Lo-and-behold, courtesy of Chairoffice, I didn't need to! They were helpful, found my orignal order, identifed the part needed, and dispatched it, all within a day! Really great service!

10 lutego 2025
Opinia niezależna
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Odpowiedź od Chairoffice

thanks for the review and glad we could help get your chair working again! Appreciate the continued business and of course the time you've taken to leave a review

Oceniono na 5 z 5

Having viewed the extensive office chair selection…

Having viewed the extensive selection of office chairs online at Chairoffice , we settled on the Esme Ergonomic Fabric chair, and this the granddaughter has found to be the perfect choice, for her when seated at the desk for her laptop work.
So pleased with the speed of it's well packed delivery, and the choice of having it ready assembled, was a no brainer !!
Thank you once again.

27 lutego 2025
Opinia niezależna
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Odpowiedź od Chairoffice

Thank you for your review. We are pleased you found the Esme exactly what your granddaughter required.

Oceniono na 3 z 5

I was a bit disappointed by the quality…

I was a bit disappointed by the quality of this chair. Hardly any padding in cushions & expected it to be of higher quality in general especially since it was supposed to be on sale from over £300. At £175 good enough, but glad I didn’t pay more for it. Service was great & delivered in good time.

20 stycznia 2025
Opinia niezależna
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Odpowiedź od Chairoffice

Thank you for your review. We are sorry that you did not find the padding in the cushions was not as thick as you hoped. We have sold a large quantity of these chairs. We will pass your findings on to our suppliers so they can look into this further. We are pleased that you found the service great though.

Oceniono na 5 z 5

Got exactly what I ordered

Got exactly what I ordered. Good quality. Fast delivery. Will definitely order again. 5 star company

20 stycznia 2025
Opinia niezależna
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Odpowiedź od Chairoffice

Thank you for your review. We are pleased that you will definitely order again from our company.

Oceniono na 3 z 5

Good price but confusing shipping…

Good price but confusing shipping details.

It said it would arrive in 3 days, when I chased it up I was told it hasnt left the warehouse. I was promised a call back but nothing. Chased up a few times and no real answer. The tracking details showed one company hadnt recieved the item but I was told a different courier would be shipping it. Eventually it arrived on a Sunday without any form of notice and luckily I was in. Seems quite disorganised but the chair itself was good quality.

1 grudnia 2024
Opinia niezależna
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Odpowiedź od Chairoffice

Thank you for your review. Please accept our apologies regarding the delivery. Our couriers developed a bag log from the Christmas closure and were not updating their systems. This is now back on track and I do apologies for the inconvenience. We are pleased once delivered you found the chair to be good quality.

Oceniono na 5 z 5

Excellent service

Excellent service . Quality product. . Very quick delivery .
Very small problem with the chair dealt with speed and efficiency by excellent customer service representative.
Would highly recommend this company

8 stycznia 2025
Opinia niezależna
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Odpowiedź od Chairoffice

Thank you for your review. We are pleased you found our customer service excellent and will recommend our company.

Oceniono na 5 z 5

VERY quick delivery

VERY quick delivery, really pleased with the desk itself which was easy to assemble and simple instructions. Delivery itself was easy and friendly. 5 star service.
Thank you.

17 grudnia 2024
Opinia niezależna
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Odpowiedź od Chairoffice

Thank you for your review. We are pleased to hear you found the service to be 5 star.

Oceniono na 2 z 5

Help company - rubbish product

Whilst the staff at this company are very helpful and friendly, it doesn't excuse the fact that I bought an expensive office chair in Feb 24 which was faulty. They sent out a replacement gas strut in May 24 but now in Dec 24 and the same fault has occurred again. I'm not entitled to a refund seemingly so I have to accept receiving another gas strut and refitting myself. Whilst company have been helpful and responsive, actual product is sub standard. Won't use this firm again.

20 grudnia 2024
Opinia niezależna
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Odpowiedź od Chairoffice

many thanks for the review, as discussed unfortunately a gas strut can be like a light bulb and frustratingly these can sometime last 5 days or 5 years without an issue, apologies we are unable to do more than send out a replacement part which when fitted will correct the chair and have it working fine again.

Oceniono na 5 z 5

Perfect white office cabinet

We bought a white office cabinet - very good quality and exactly what we needed for file storage in a home office. It was expertly and efficiently put together by Jas and Raj who could not have been more helpful! We would thoroughly recommend Chairoffice who have been great to deal with throughout.

3 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great customer service

Really helpful sales person, sorted a product that wasn’t even advertised on the site. Wanted a slightly different desk size to match furniture already have. Wasnt a problem and had it the next day..

25 października 2024
Opinia niezależna
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Odpowiedź od Chairoffice

Thank you for your review. We are pleased you found the service given was helpful and delivery was next-day.

Oceniono na 5 z 5

Top quality office chair

Fantastic speedy delivery ,the chair is fantastic quality and easy to put together.
I will definitely be using Chairoffice for future purchases

23 października 2024
Opinia niezależna
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Odpowiedź od Chairoffice

Many thanks for the review, glad we met your expectations with everything and hope you continue to enjoy your purchase, thanks for the 5 stars!

Oceniono na 5 z 5

Quick delivery of quality chair

The chair was delivered in good time and (so far) would appear to be an excellent product. We have used Chairoffice several times now for chairs and desks and would thoroughly recommend them.

24 października 2024
Opinia niezależna
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Odpowiedź od Chairoffice

thanks a lot for the review and the continued orders, it's always great to hear from our repeat customers, thanks again for the 5 stars!

Oceniono na 5 z 5

I had a fault with the chair and needed…

I had a fault with the chair and needed a new part, sent pictures to the customer services team and within 12 hours it had been delivered - absolutely fantastic service and customer care. I would highly recommend.

8 października 2024
Opinia niezależna
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Odpowiedź od Chairoffice

many thanks for the lovely review, we know that some chairs can go wrong from time to time, glad to hear that the speed of our service team impressed you and that the chair is now working correctly again. thanks again for the 5 stars!

Oceniono na 5 z 5

Problem fixed super quick, no fuss or quibbling

I was already happy with the transaction, delivery and chair itself (but failed to leave a review, sorry). One of the castors broke after less than 3 months so I informed Chairoffice/FullRangeFurniture, they respeonded almost immediately, asked for a photo which I duly supplied and they posted out a full set of new castors the same day. I received them, by courier, the very next day. One very happy customer, thank you so much.

3 października 2024
Opinia niezależna
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Odpowiedź od Chairoffice

thankyou so much for the review, we realise things can go wrong from time to time thanks and glad the customer service team were able to get you sorted, thanks again for the 5 stars!

Oceniono na 5 z 5

The chair is super...

The chair is super...well able to accomodate my girth!

Living where I do, along a footpath sat navs are not reliable but it did arrive via a diversion or two and I'm loving the chair.

I hope to order from the company again

26 września 2024
Opinia niezależna
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Odpowiedź od Chairoffice

Thanks for the review and the 5 stars and glad you are happy with the service and of course the chair!, hope you continue to enjoy it.

Oceniono na 5 z 5

Brilliant After-Sales Service

I was pleased to find this company back in 2022, because they were offering a sturdier chair than I could find elsewhere. The chair has lived up to expectations, but a recent problem with the armrests lead me to contact them again. Fantastic response! Replacement parts dispatched immediately! How often do we see after-sales service of this quality these days? Hardly ever. Many thanks to them.

19 września 2024
Opinia niezależna
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Odpowiedź od Chairoffice

thankyou for the lovely review, glad you're happy with the aftersales care and as mentioned any issue in the future, don't hesitate to get into touch. thanks for the 5 stars!

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