Chairoffice Recenzje 514

When I purchased my chair I paid for it to b e pre-assembled, but, when the chair was delivered I found it had a number of problems, which made it uncomfortable to use and sit on. |I contacted the company and after having sent photos, they arranged for the chair to be collected and repaired. It was collected on 19th March 2025 and returned to me on Friday 28th March fully repaired and in full working order. I can recommend this company.

OK, so, this is my 2nd purchase with this company, I have had my first chair being a Resolute Folding Arm Mesh Chair, for a few months now, it's soooo comfy I bought one for my office at home! I called the team at 15:50 yesterday and the very next day it was delivered!
I even liked that when I called they automatically knew my name from previous purchase which was a nice touch.

Oh one last thing, with the clear instructions provided the chair ships with spare screws and caps, you don't often see that. Costs pennies but huge satisfaction when that bolt roles under the cabinet.

So pleasing to find an after-sales service that can actually provide replacement paerts. One of the castors on my office chair broke, and I was loathe to replace the whole chair! Lo-and-behold, courtesy of Chairoffice, I didn't need to! They were helpful, found my orignal order, identifed the part needed, and dispatched it, all within a day! Really great service!

Having viewed the extensive selection of office chairs online at Chairoffice , we settled on the Esme Ergonomic Fabric chair, and this the granddaughter has found to be the perfect choice, for her when seated at the desk for her laptop work.
So pleased with the speed of it's well packed delivery, and the choice of having it ready assembled, was a no brainer !!
Thank you once again.

I was a bit disappointed by the quality of this chair. Hardly any padding in cushions & expected it to be of higher quality in general especially since it was supposed to be on sale from over £300. At £175 good enough, but glad I didn’t pay more for it. Service was great & delivered in good time.

Got exactly what I ordered. Good quality. Fast delivery. Will definitely order again. 5 star company

Good price but confusing shipping details.

It said it would arrive in 3 days, when I chased it up I was told it hasnt left the warehouse. I was promised a call back but nothing. Chased up a few times and no real answer. The tracking details showed one company hadnt recieved the item but I was told a different courier would be shipping it. Eventually it arrived on a Sunday without any form of notice and luckily I was in. Seems quite disorganised but the chair itself was good quality.

Excellent service . Quality product. . Very quick delivery .
Very small problem with the chair dealt with speed and efficiency by excellent customer service representative.
Would highly recommend this company

VERY quick delivery, really pleased with the desk itself which was easy to assemble and simple instructions. Delivery itself was easy and friendly. 5 star service.
Thank you.

Whilst the staff at this company are very helpful and friendly, it doesn't excuse the fact that I bought an expensive office chair in Feb 24 which was faulty. They sent out a replacement gas strut in May 24 but now in Dec 24 and the same fault has occurred again. I'm not entitled to a refund seemingly so I have to accept receiving another gas strut and refitting myself. Whilst company have been helpful and responsive, actual product is sub standard. Won't use this firm again.

We bought a white office cabinet - very good quality and exactly what we needed for file storage in a home office. It was expertly and efficiently put together by Jas and Raj who could not have been more helpful! We would thoroughly recommend Chairoffice who have been great to deal with throughout.

Really helpful sales person, sorted a product that wasn’t even advertised on the site. Wanted a slightly different desk size to match furniture already have. Wasnt a problem and had it the next day..

Fantastic speedy delivery ,the chair is fantastic quality and easy to put together.
I will definitely be using Chairoffice for future purchases

The chair was delivered in good time and (so far) would appear to be an excellent product. We have used Chairoffice several times now for chairs and desks and would thoroughly recommend them.

I identified an issue with my chair ordered sometime ago. The fault was diagnosed as a gas strut issue and a new part sent out by return. Excellent and prompt customer service.

I had a fault with the chair and needed a new part, sent pictures to the customer services team and within 12 hours it had been delivered - absolutely fantastic service and customer care. I would highly recommend.

I was already happy with the transaction, delivery and chair itself (but failed to leave a review, sorry). One of the castors broke after less than 3 months so I informed Chairoffice/FullRangeFurniture, they respeonded almost immediately, asked for a photo which I duly supplied and they posted out a full set of new castors the same day. I received them, by courier, the very next day. One very happy customer, thank you so much.

The chair is super...well able to accomodate my girth!

Living where I do, along a footpath sat navs are not reliable but it did arrive via a diversion or two and I'm loving the chair.

I hope to order from the company again

I was pleased to find this company back in 2022, because they were offering a sturdier chair than I could find elsewhere. The chair has lived up to expectations, but a recent problem with the armrests lead me to contact them again. Fantastic response! Replacement parts dispatched immediately! How often do we see after-sales service of this quality these days? Hardly ever. Many thanks to them.