Absolute shambles. My Nationwide/RSA emergency cover sent a CET engineer who lied through his teeth. He claimed he was fixing a part, then told CET my system was full of sludge—despite never even taki... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had an emergency drainage issue and contacted CET through their emergency number. Lady talked me through the process and engineer was booked for same day. Engineers rang me when on his way, and later... Zobacz więcej
I recently had the pleasure of having a plumber from ECT . I couldn't be more satisfied with the service provided. Every thing was handled professionally and efficiently. He arrived on time, and quick... Zobacz więcej
What a top guy! Proper lovely contractor came out and sorted our drain no problem. Good communication before too with a text to say when someone would arrive. Highly recommend.
Informacje dotyczące firmy
Napisane przez firmę
CET is a leading provider of Home Emergency solutions to UK insurance companies, supporting over 3 million customers across the UK. We deliver a full range of specialist property repair services including emergency repairs in the home, drainage survey, excavation and reinstatement and subsidence investigation. Since 1988, we have built a reputation for excellence due to the commitment of our 250 strong team of experts, focused on delivering an exceptional claims journey through technology and innovation. Speed and simplicity are assured through the stringent management of our Contractor Network of over 3,000 independent, accredited engineers across the UK and Northern Ireland. Continuous investment in new technology has also ensured CET has remained at the forefront of providing excellent customer experience and transparent claims handling.
Dane kontaktowe
East Building, Cable Drive, WS2 7BN, Walsall, Zjednoczone Królestwo
- 0343 227 2362
- cet-uk.com
Odpowiada na 94% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellant
An excellent service very nice and knowledgeable gas engineer .
Instant results
Engineer sent around to our house on the same day and fixed within the hour.
Well done CET!
CET were very good from the first call. They dealt with my home emergency (blocked drain) quickly and efficiently. The engineer arrived promptly and did an excellent job. No more blocked drain! Well done.
I recently had the pleasure of having a plumber from ECT
I recently had the pleasure of having a plumber from ECT . I couldn't be more satisfied with the service provided. Every thing was handled professionally and efficiently. He arrived on time, and quickly diagnosed the issue. The quality of the work was excellent. He made sure the area left clean. I would highly recommend him I found him to be very skilful. Thank you.
Very efficient and professional.
Had an emergency drainage issue and contacted CET through their emergency number. Lady talked me through the process and engineer was booked for same day. Engineers rang me when on his way, and later blockage was cleared.
What a top guy
What a top guy! Proper lovely contractor came out and sorted our drain no problem. Good communication before too with a text to say when someone would arrive. Highly recommend.
Bare faced liars
Absolute shambles. My Nationwide/RSA emergency cover sent a CET engineer who lied through his teeth. He claimed he was fixing a part, then told CET my system was full of sludge—despite never even taking a water sample. CET then refused the claim, demanding £550 for a 'Power flush.' My boiler was just serviced in January and confirmed to be spotless by an independent pro. Because the CET engineer slapped a 'Do Not Use' notice on it, I had to spend £2.7k on a new boiler and as my insurance policy doesn't cover this I am out of pocket. I've escalated this to the underwriters (RSA). Avoid CET at all costs; they’ll find any excuse to dodge a claim.
Good prompt call out and job fixed very…
Good prompt call out and job fixed very happy
Very polite engineer explained very…
Very polite engineer explained very thing clearly
Checked everything throughly
Quick service from home protect
Arrived on time
Split Hot Water Cylinder
We have Allianz Home Emergency Cover via MBNA and we reported that we had a slight leak on a valve going into the heating pump, at this stage we still had hot water and a working central heating system. This was passed on to CET and they arranged for an engineer to come out who then assessed the leak and ordered the required replacement valve part. He returned to fit this part 3 days later at 9:30pm on a Friday night. In trying to do the repair he split our hot water copper cylinder where a pipe entered it. We now have no hot water or heating as he has had to cap off various pipes to this cylinder to stop it leaking when we turned the stop tap back on. This was so at least we could have some cold water and flush the toilets. Both the company CET and Allianz now don’t want to accept any liability for what one of their employees has done and said it is down to fair wear and tear on the copper cylinder, which was working fine before even with our initial slight leak.

Odpowiedź od CET
Quick response to my emergency plumbing…
Quick response to my emergency plumbing problem which was sorted out by a friendly, efficient engineer. The initial telephone contact was good too.
Prompt and efficient
Prompt and efficient
Polite and helpful
Rapid diagnosis
Fantastic service ...By 2 lovely guys…
Fantastic service ...By 2 lovely guys who were polite and very professional.
Left everything clean and tidy.
Really cannot rate them enough. Went over and above their duties.
Arrived promptly on times indicated
Arrived promptly on times indicated, found the fault quickly and fixed the problem, friendly, helpful guy.
I’m very happy with your engineer he…
I’m very happy with your engineer he was polite and very knowledgeable ide recommend him
Great communication
Great communication. Friendly trustworthy engineer and good explanation of the issue
Brilliant service
The NatWest person was so helpful and kind. She arranged the locksmith visit as quickly as possible especially when she realised we couldn’t lock our door.
When the locksmith came he repaired the lock brilliantly.
We couldn’t ask for a better service. Thank you so much.
Solomon the staff is very helpful and…
Solomon the staff is very helpful and supportive.He did an excellent job and very polite.He helps me to solve my problem
Job arranged and completed without fuss
Reported a plumbing issue and was offered an appointment which was confirmed immediatly. The engineer appeared at the appointed time and fixed the issue with the minimum of fuss and in double quick time.
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