Cello Recenzje 

158
Wynik TrustScore: 2.5 na 5

2,7

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Advert for Cello 7020 microwave says it is 800watts and charged for accordingly. Bought one and when checked the manual found out it is only 700watts. Complained to Cello but no reply received to date... Zobacz więcej

Oceniono na 2 z 5

Bought a 12 volt tv for my caravan and although it was out of warranty it had hardly been used definitely less than 100 hours total. Contacted the company and was told we don’t repair our products t... Zobacz więcej

Oceniono na 1 z 5

19" smart (sic) TV is a useless piece of junk. Constantly requires a convoluted update which often end S up in loss of connection to terrestrial TV. It needs to warm up ( in the 21st century????) an... Zobacz więcej

Oceniono na 5 z 5

Was having trouble with eBay sending a item back due to me not having a printer.contacted cello and spoke to a very nice lady called Jane who contacted eBay and arranged collection from my home it’... Zobacz więcej

Informacje dotyczące firmy

  1. Producent

Napisane przez firmę

Cello Electronics are not members of TrustPilot and reviews left here are not monitored by us or authenticated as actually purchased. We do send all purchasers a link to review us on Feefo, so check there for genuine purchase reviews.


Dane kontaktowe

2,7

Słaba

Wynik TrustScore: 2.5 na 5

158 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,7

Wszystkie recenzje

(158)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Avoid this company

Purchased a 19 inch TV but wish I hadn’t, picture quality is good but the sound is awful makes the TV unwatchable. I contacted customer service to get their view and found them to be about as good as their speakers, useless. Avoid this product you will only be disappointed.

1 października 2023
Opinia niezależna
Oceniono na 1 z 5

…lack of information

i bought this product because i thought i could connect to internet via wi fi and use it in bedroom, however turns out you cant it has to be a land wire coming from router to tv ,tried to download pdf from cello site ,they wouldnt open so unless someone has a 32 ft long lead ive bought an expensive dvd player i have tried to contact them thro email but as of yet no contact

16 października 2023
Opinia niezależna
Oceniono na 5 z 5

reliable products

I have been using Cello portable TVs in bedrooms for years never had a problem I bought them from M&S, (must be reliable if they put their name on them) I recently bought a Ferguson 24" smart tv for motorhome, perfect cant fault it, staff are spot on with expert advice on products, 5 stars for great British service, well done Cello

2 października 2023
Opinia niezależna
Oceniono na 4 z 5

Great Customer Service!

I bought a C2220S Cello TV a few years ago for our spare bedroom as there is only a coax cable from a satellite dish in there.
Apart from the dreadful sound quality it's been great until recently when it has been losing channels and would not reload them if rescanned.
A five minute call to Cello technical support with the serial number an email containing the latest firmware update is on it's way... a further five minutes and it's all fixed!
It's a great TV for the job and Cello's customer service is second to none!
The only reason I cannot give them five stars is because of the poor sound quality which appears to be a common complaint.

20 września 2023
Opinia niezależna
Oceniono na 4 z 5

50" smart TV

Brill tv 50" smart, 4k crystal clear vision at most angles
the remote is responsive and the internal speaker sound is fairly good, (most people including me use a Hi Fi system for the sound), I have had a number of smart Tv's and they broke down during and after the G'teeI, At least with Cello the customer service is here in the u.k and they answer questions without bias. I only gave this company 4 stars as a few former employees posted it is not friendly happy workspace, C'mon Cello liven your management ideas and make Cello the best in the world!

1 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Had a 44 inch Smart Cello TV it was…

Had a 44 inch Smart Cello TV it was only 7 months old and have just taken it down to my local recycling centre.
Faults were - really bad pixulating, HDMI Port didn't work neither did most of the functions on the remote.

Really slow tv to start up - my review would be CRAP - do not buy. Have noe gone to Samsung for a smart tv - at least they actually work as apposed to Cello

25 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

My Daughter purchased a 50 inch Cello…

My Daughter purchased a 50 inch Cello smart TV from Ferguson firm advert on EBay , in March 2021 after just 2yrs ,the tv wont load up , tried the on/off plug out etc to reboot cant even get into settings to perform reset , this tv was advertised as new/old stock price £319 paid , shes not very happy now having to get a tv repair man to look at it £20 to pay fore anythings done , and he even says the model no?given does'nt think exists , cmon Ferguson just over 2yrs for a tv conk mb cant be repaired cared for and used properly up to press!! yes guarantee is only like 6mths i think, can anything be done about this , if you can advise at least there was no manual nor documents delivered just delivery , i see these tvs are still being sold on EBay same prices read a few bad reviews n thats enough.

16 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Brought TV six months ago

Brought TV six months ago. Had issues turning on. Contacted cello on a Tue, they picked it up on Thur. And returned it repaired and working perfectly by the Wed of the next week, which was after may bank holiday. So absolutely outstanding customer service .

25 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

If there was a 0 star I would press…

If there was a 0 star I would press that, worst place to work, no team work whatsoever get spoken to with no respect, not allowed to talk when others clearly are, favouritism clearly going on. Disgraceful management, never got shown a tour of factory upon starting, no induction, no one told me where the fire assmebly point was, which is crucial to know in any factory. Everyone seems to hate each other there’s no respect whatsoever, too much pressure on all new agency comers just for them to be sacked off a few month later when work is low. Just another number in here, maybe if the managers were changed or trained more and knew how to treat their employees the company would be ran better and work would flow a lot smoother. Overall do not recommend working there whatsoever! Even the good pay is definitely not worth it!

21 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

Fantastic product, design and durability.

My 50' TV arrived today.
It is very good design, easy to use menu, easy to use remote control, excellent sound and screen quality.
Delivered the next day after order. From now on our household electronics brand is Cello and Ferguson.
Very pleased with the product. And it is made in UK.

10 marca 2023
Opinia niezależna
Oceniono na 1 z 5

My Cello smart tv seems to do exactly…

My Cello smart tv seems to do exactly as it likes.
Sound works o.k. for a couple of days and then suddenly Nothing.
Reboot entire set i.e. pull out the mains plug, wait about 3min and then try again.
Back comes the sound. With luck it might last for an entire week!
It has rejected the new ITVX hub twice,quoting something about a manufactures license not being in place.

23 lutego 2023
Opinia niezależna
Oceniono na 2 z 5

Cello 24 inch TV C2420FS

Bought a Cello 24 inch TV as the option has Satellite which is useful as the local DTV is poor, the EPG isn't great but may be fixable once I sort the available channels from the rubbish. But the sound quality is appalling its like listening to a speaker in a metal box, have had to hook up an old speaker to the audio output to cut out the TV speakers

9 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

We purchased a 12volt/240 volt tv for…

We purchased a 12volt/240 volt tv for our motorhome, but the sound quality is dreadful, even when set at 100,vthe highest setting, you can hardly hear the dialogue, so poor, my ipad knocks out 10 times the amount of sound

30 stycznia 2023
Opinia niezależna
Logo Cello

Odpowiedź od Cello

Hello, Sorry to hear you are having an issue with the sound on your television. Please call our helpline Monday to Friday 9am till 5pm where or customer service advisors will be happy to help. The contact number is 033343330312

Oceniono na 3 z 5

Poor picture

Purchased the 20” smart tv as Cello is one of very few manufacturers making small tv’s now.
Customer service very good and helpfull, can’t say the same for DHL, who delivered to wrong address and a week later than indicated on delivery advise text.
The actual tv quality was very poor.
Field of view not good at all. If you have screen too high or low the colour is so dark you can’t see the picture. The picture can’t be properly seen other than viewed from straight in front. Sound quality also poor.
Very disappointing.

6 stycznia 2023
Opinia niezależna
Logo Cello

Odpowiedź od Cello

Hello sorry you are not happy with the product please call our helpline were we will endeavour to help getting the television working to satisfaction. We do apologise for the delay with DHL .

Oceniono na 2 z 5

Bought Cello C43Sfs4K 43” three and a…

Bought Cello C43Sfs4K 43” three and a half years ago.
I chose it mainly because it was a British manufactured TV and seemed to have useful facilities.
We are now truly fed up of it!
Last year we added a Firestick as we could not update the Apps on the so-called Smart TV.
The terrestrial side randomly stops working, sometimes for a few seconds, sometimes for ever and needs several reboots taking 5 minutes or more and is getting worse.
I cannot, in good conciense, recommend this TV

5 stycznia 2023
Opinia niezależna
Logo Cello

Odpowiedź od Cello

Hello, sorry to hear that you are having an issue with the television. ~Unfortunately Google are removing apps that work on android 7 due to security risks. With regards to the terrestrial side please try a reset retune this should help as it will rescan the channels for you. If you have an issue on doing the reset please contact our helpline Monday to Friday 9am till 5pm helpline 033343303102

Oceniono na 1 z 5

Cello 24 inch Smart TV

Cello 22 inch Non Smart TV, Brilliant, Cello 16 inch Non Smart TV, Brilliant, Cello 24 inch Smart TV DUMB. The most useless implementation ever. Won't connect to Wifi won't just play files from a drive or stick. You have to go mining through the menus to get anywhere and it is SLOW. Bought it to replace their 22in Non Smart which was the least smart thing I could have done. Sold the Smart TV on EBay. Good riddance.

29 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

After buying a mother board it didn't…

After buying a mother board it didn't work I asked for advice and sent a stick. This worked I am so great full to the lady on the phone she was so helpfull and went into detail to get my tv going so great full I am proud to be the owner of a cello British made TV. When my othertvs break I will be buying cello thank you again. X

7 listopada 2022
Opinia niezależna
Oceniono na 4 z 5

If you want a premium TV, pay premium prices. This works for me.

I bought the Cello C4020DVBT2 40" Full HD TV about a year ago. For the price it is decent enough. I did have to adjust the colours bring them to a more lifelike state but it's been working happily since.

The sound quality is terrible but I think that's more a case of the tech and the thin size doesn't allow for a great sound. I have seen more expensive TVs with similar problems. I have a small sound bar which resolved that problem for me.

Apart from that, I have no issues, it does what I want it to do.

16 listopada 2022
Opinia niezależna

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