Mitchell & Brown Recenzje 

52
Wynik TrustScore: 3.5 na 5

3,6

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

This is the worst television I’ve ever purchased, and I’d strongly advise anyone considering a Mitchell and Brown TV to save their money. I have to turn it off at the plug and reset it at least six ti... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Purchased our first Mitchell & Brown tv 7 years ago, & were so impressed with it, bought a smaller one with integral DVD player for a bedroom, a year later. As the 7year warranty is at an end for one,... Zobacz więcej

Oceniono na 5 z 5

I have just had my 42 inch M&B TV repaired under guarentee. The repair service was excellent, rang to report fault, next day return packaging arrived, collected the following day. Small delay caused... Zobacz więcej

Oceniono na 5 z 5

After purchasing a M&B 43" TV we are really.pleased with it and its 7 year warranty to say the least and its a British Brand . Ragards . Brian H. West Midands

Informacje dotyczące firmy

  1. Firma elektroniczna

Napisane przez firmę

One of the most innovative and reputable British brands in consumer electronics. Mitchell & Brown is a part of the TVD group originally named TV and Video Direct, founded by Jim Brown. In 2016 the company celebrated a true milestone, its 20 year anniversary. To commemorate this TVD developed their very own exclusive TV brand ‘Mitchell & Brown’.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

52 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 14% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

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3,6

Wszystkie recenzje

(52)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 19

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Oceniono na 1 z 5

This is the worst television I’ve ever…

This is the worst television I’ve ever purchased, and I’d strongly advise anyone considering a Mitchell and Brown TV to save their money. I have to turn it off at the plug and reset it at least six times a week. It’s painfully slow to change channels, and most of the time when it’s switched on, the voices and lip movements are out of sync. Sadly, the shop I bought it from has since closed, though they were helpful and replaced the set twice. I’ve gone through three remote controls and it still doesn’t work properly. Avoid this company at all costs.

8 czerwca 2026
Opinia niezależna
Logo Mitchell & Brown

Odpowiedź od Mitchell & Brown

Hi Fred, Sorry to learn you are experiencing issues with your Mitchell & Brown TV. Please can you email us on customerservice@mitchellandbrown.co.uk and provide some additional details including your TV model number so we can investigate further and look to resolve your issue. Thank you.

Oceniono na 2 z 5

Slow

Firstly I'm sure most of these TVs are manufactured by Cello.
I purchased a 24 inch TV to replace a Samsung that was over twenty years old, still working perfectly but starting to look it's age.
The new TV was easy to set up, picture is brilliant and the sound very good. What is very disappointing is the operating system. I've never known anything so slow on any TV I've owned. Even loading the normal TV guide takes ages. I've checked and the software is fully updated and the TV signal is 100%. I didn't expect this on a brand new up to date product.
To be honest the old Samsung worked better and I should have kept it. Maybe I'm expecting too much for £190 but the buying choice was very limited as I wanted a white television.
Hopefully there will be future updates that will resolve this issue.

An update.
I got more and more frustrated with the faults on the TV so I contacted Mitchell and Brown by Email. Within an hour they replied and after an online conversation they agreed to replace the TV. Brilliant, I thought, customer service. The TV was sent out next day delivery but even though I confirmed my address they sent it to the wrong house number. Luckily they found it in their garage and delivered it to me. So I unpacked the TV and found they had sent me a used TV with the screen scratched and covered in fingerprints, no remote control, mains lead or screws for fixing the stand. I contacted them again and asked for a new unused TV but they have none in stock and are sending a courier to collect both and refunding the purchase price. Now this is a TV still in production so why they have they none in stock or why couldn't they ask me to wait until one was available ?
All I can say is if you get a TV from them that works correctly they are good but if anything goes wrong with it be prepared.

11 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Great company

Great company , we had a problem with our TV after a few weeks. Mand B sent a new one straight away and collected the faulty one , no problem. The TV has been good ever sonce

22 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Picture quality is absolutely…

Picture quality is absolutely excellent. I am really happy with the build quality and you can’t go wrong supporting a British product. I have used customer support and that to was really helpful. I’d definitely recommend.

18 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Impressed with Mitchell & Brown

Purchased our first Mitchell & Brown tv 7 years ago, & were so impressed with it, bought a smaller one with integral DVD player for a bedroom, a year later. As the 7year warranty is at an end for one, & almost for the other, would certainly consider Mitchell &Brown products as replacement.

18 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent product

Good picture quality. Excellent sales rep and fantastic after sales with Mitchell and Brown. Sales rep came to house and set everything up. Would highly recommend.

18 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Great Service

I cannot fault this company. We brought a TV from them around 4 years ago. The set went wrong after a short while so I contacted the customer service department.
I had to send a couple of photos to them to show the problem I was having, after after seeing them they came straight back to me saying they were sending a new TV which they did within a couple of days. I used the box the new one came in to return the old one and they sent a courier to collect a day or so later. The new TV has been perfect ever since.. I think the service I have been provided with is second to none and will be using M&B again without hesitation when the need eventually arises..

18 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Great TV

The TV is great, and meets my needs, overall completely satisfied with the picture and sound. Good value for money

4 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent tv

Excellent tv, quality picture, highly recommend it and brilliant service from H P Dowell in New Mills Derbyshire who supplied it.

18 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Just bought jb-40w1811

Just bought jb-40w1811
With extra M&B big button remote for my 70+ mother in law as reviews say easy to use ect BUT THE REMOTE IS NOT COMPATIBLE WITH MOST M&B tv’s !!!!!!!!
Very poor not to work with your own product

8 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Would not recommend

This is my personal opinion / review of my Mitchell and Brown Android TV. It is without doubt, the worst TV I have ever had for the following reasons;
1) It is painfully slow, changing channels takes an age.
2) When watching a TV channel, it will connect to the internet WITHOUT me having pushed any buttons on the remote to do so.
3) The remote is very hit and miss, you have to push the selected channel a number of times for it to actually change channels.
4) Connecting to the internet takes an eternity and once it has connected, selecting something such as BBC iPlayer takes just as long and is often unstable. And NO, it's not my internet connection or speed, every other device that requires the internet runs quickly and efficiently including my Panasonic TV.

I really wanted to like it, to support British business and the 7 year guarantee was a factor but I have to say, I wish I'd never bought it.

If anyone from Mitchell and Brown reads this and takes issue with what I have said, please feel free to contact me or for that matter come and see for yourself just how poor your product is.

I will be changing it for A N Other make.

3 lutego 2026
Opinia niezależna
Oceniono na 4 z 5

Would have graded 5 stars if I hadn't…

Would have graded 5 stars if I hadn't had to make 3 phone calls before I could speak to someone.
Having said that, my tv was taken to be repaired and was loaned one until it was returned 2 days later.
It was upgraded with several new parts and is working just fine.

9 grudnia 2025
Opinia niezależna
Oceniono na 2 z 5

Tv not working 1 year plus of 7 year…

Tv not working 1 year plus of 7 year full warranty back to manufacturers
Nearly weeks since agent
Peter Rhodes agents took away tv and manufacturers contacted but not even an acknowledgement to our email mails
Sure most people agree only great to have x years warranty if you can see action and or support for the customers
REASSURING FEEDBACK AND ACTION KEY

22 października 2025
Opinia niezależna
Oceniono na 5 z 5

Outstanding customer service

We purchased our MB TV in March 2019, in May 2025 we started to have a problem where the TV wasn't picking up a digital signal. We knew the relay station was working so contacted MB by email. Prompt response from Martin and after checking a couple of things in the setup, he decided that the TV needed to be returned for testing. They sent a box and packaging. The TV arrived with them on a Friday morning and we had an email saying that it had arrived and was being tested, mid afternoon the same day email saying a new main board had been fitted and TV was on its way back to us. TV delivered at lunch time and all set up and working within the hour.
Excellent TV's and exceptional service. this TV was over 6years old!
You cannot get better customer service than this, thank you Martin

9 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Televisions are so poor

Televisions are so poor, connection or disconnection to the internet causes the tv to become unresponsive which becomes very frustrating. Screensharing is also a big issue to complete such an easy task on a samsung or LG.
Do not buy if you want an easy or simple entertainment experience, go for any other TV.

23 grudnia 2024
Opinia niezależna

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