Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We have the HW770 hot water dispenser, and needed a second, so we decided to buy the HW1660 as well. They are both of excellent quality and design, easy to use. Their customer service is brilliant, wi... Zobacz więcej

Oceniono na 5 z 5

Well designed and made with thoughtful extra functions. Appreciate the variable temperature settings for the water dispenser for brewing teas and coffee at the optimum temperature. The microwave is g... Zobacz więcej

Oceniono na 4 z 5

It looks good, but more importantly it delivers exactly the right amount of water at the required temperature; a good feature being it shuts off when this has been done, with no drips ! (Unlike som... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Purchased the HW 770 hot water dispenser, during the 6th cup, less than 24 hours old, the unit started burning and stopped dispensing hot water. Contacted Caso customer service who sent a return label... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z blatami
  2. Sklep AGD
  3. Sklep RTV

O CASO Design UK

Napisane przez firmę

Combining Functionality with Aesthetics

CASO Design UK has been at the forefront of innovative kitchen technology since 2003 with the goal of creating kitchen appliances that are a pleasure to use. With modern technology, intuitive operation and beautiful design, we bring practicality and elegance to everyday life.

Hot Water Dispensers
Wine Coolers
Ice Cube Makers
Vacuum Sealers
Kitchen Scales
Accessories
Bundles
Deals & Offers
Shop All
Free Next Day Delivery
5 days a week*

2-Year Warranty*
Trust in our design and engineering.

Hassle-free Returns
Free returns on main units

Pay-in-3
Shop now, pay later with PayPal Credit

SHOP NOW

Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

185 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Well packed

Well packed, very prompt delivery, unable to use Black Friday discount though 😞. Thank you.

5 grudnia 2024
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Odpowiedź od CASO Design UK

Hi,

Thank you for taking the time to leave us this very informative review! I will pass all of this information onto our team to look into, as your feedback is very valuable to us.

Si- Customer Experience Team

Oceniono na 5 z 5

The delivery met the commitment

The delivery met the commitment, the packaging was secure, and the delivery person was very careful.

29 listopada 2024
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Odpowiedź od CASO Design UK

Hi.

I am glad that you had a good experience receiving your order. Thank you for taking the time to leave a review!

Si- Customer Experience Team

Oceniono na 5 z 5

As a new customer I found the company…

As a new customer I found the company website easy to navigate and straightforward when placing my order. Prices were competitive and the products on offer reflected good quality. Communication was excellent, prompt next day delivery. Very pleased with the overall experience and competitive pricing.

28 listopada 2024
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Odpowiedź od CASO Design UK

Hi,

Thank you for this feedback that will hopefully help others decide to choose Caso. We appreciate you taking the time to leave this review.

Si- Customer Experience Team

Oceniono na 5 z 5

Impressive machine

Next day delivery, easy to set up. Impressed so far with the machine. Water doesn’t gush out but is fine for filling a mug, a little slow for saucepans.

28 listopada 2024
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Odpowiedź od CASO Design UK

Hi,

I am glad that you had a good experience receiving your order. Thank you for taking the time to leave a review!

Si- Customer Experience Team

Oceniono na 5 z 5

Superb in every way

Easy ordering, amazingly fast delivery. The hot water dispenser and wine cooler are excellent with superb design and functionality. Add the two year guarantee they are unbelievable value. Thrilled with them both.

23 listopada 2024
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Odpowiedź od CASO Design UK

Hi,

Thank you for taking the time out to leave these kind words, it is greatly appreciated.

Si- Customer Experience Team

Oceniono na 5 z 5

Excellent Product

What an excellent product so easy to use, so much quicker than a kettle. Saving on water as well as electricity. What's not to like.

25 listopada 2024
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Odpowiedź od CASO Design UK

Hi,

Thank you for your positive review!

Si- Customer Experience Team

Oceniono na 5 z 5

Caso ice cube maker.…

Having made a previous purchase of a Caso product and being impressed with its design and simplicity of use, I decided a worktop ice maker was something I needed.
It freed up space in my freezer by making ice quickly when needed, negating bulk buying of icecubes.

18 listopada 2024
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Odpowiedź od CASO Design UK

Hi,

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Si- Customer Experience Team

Oceniono na 5 z 5

Love it. Just love it …

This is the best hot water dispenser I have cone across as this is my 3rd.
The only issue I have is the Lid very flimsy if you was to drop it. I think it would possibly crack. Love the function buttons on it. Even though I always use the 100% settings. Very easy to use and looks very nice and neat on my worktop.

19 listopada 2024
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Odpowiedź od CASO Design UK

Hi Joanne,

Thank you for taking the time to leave such a kind review. Your feedback is very valuable to us!

Si- Customer Experience Team

Oceniono na 5 z 5

Excellent service

Excellent service. Next day delivery. Haven’t used the Icecreamer yet so can’t comment

13 listopada 2024
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Odpowiedź od CASO Design UK

Hi,

Thank you for the 5 stars! We really appreciate it.

Si- Customer Experience Team

Oceniono na 5 z 5

The only thing I could say is pity it…

The only thing I could say is pity it didn’t pour quicker other than that perfect

11 listopada 2024
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Odpowiedź od CASO Design UK

Hi,

Thank you for this kind review. Detailed feedback like this is very helpful to us, we appreciate you taking the time out to leave these comments.

Si- Customer Experience Team

Oceniono na 1 z 5

Terrible aftersales

Purchased caso hot water Dispenser and left a 5 star review. I wish I could retract this as the aftersales were appauling. I returned Dispenser as fail to heat water after a few days. I returned item and waited 15 days for a refund and after emailing Caso twice then received a partial refund as they disputed that I returned the filters. Luckily, I had photographic proof of my return and also DPD picture showing 2 items, I then received the remaining refund but no apology. Hopefully other customers won't be treated as badly as me. Was going to purchase another but won't bother due to terrible aftersales.

Date of experience: 13 November 2024

13 listopada 2024
Opinia niezależna
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Odpowiedź od CASO Design UK

Hi Andrea,

I can only apologise for your refund falling outside of the 14 days. As an explanation, November - December are our busiest months and we have thousands of parcels in and out of our building and in turn can cause delays. I am glad that this was refunded and we located the missing filters and also refunded them. We pride ourselves on our high level of customer service and again apologise if this has fallen short of our customers expectations.

Si - Customer Experience Team

Oceniono na 5 z 5

hot water dispenser

hot water dispenser is amazing - no waiting for the kettle - efficient delivery filtered water. Thank you

8 listopada 2024
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Odpowiedź od CASO Design UK

Hi,

Thank you for the 5 stars! We really appreciate it.

Si- Customer Experience Team

Oceniono na 5 z 5

Excellent product

Excellent product and prompt delivery

1 listopada 2024
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Odpowiedź od CASO Design UK

Hi,

Thank you for taking the time to leave a review, we really appreciate it!

Jade - Customer Experience Team

Oceniono na 5 z 5

CASO hot water dispenser 1660

Nice website and good clear pictures and description of the item. It was easy to place an order and the item was delivered the next morning!! I really cannot fault anything about the website, ordering or delivery and I was also able to pay over three months via PayPal.
Excellent service and the product is superb !!

30 października 2024
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Odpowiedź od CASO Design UK

Hi,

Thank you for taking the time to leave a review, we really appreciate it!

Jade - Customer Experience Team

Oceniono na 5 z 5

Quick delivery

Bought a water dispenser for Christmas as a present, it arrived quickly and well packed. Hope the recipient is pleased with their gift.

28 października 2024
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Odpowiedź od CASO Design UK

Hi,

Thank you for taking the time to leave a review, we really appreciate it!

Jade - Customer Experience Team

Oceniono na 5 z 5

Water ‘Otter 🙂

Very good - does exactly what it should

16 października 2024
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Odpowiedź od CASO Design UK

Hi,

Thank you for taking the time to leave a review, we really appreciate it!

Jade - Customer Experience Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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