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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We have the HW770 hot water dispenser, and needed a second, so we decided to buy the HW1660 as well. They are both of excellent quality and design, easy to use. Their customer service is brilliant, wi... Zobacz więcej

Oceniono na 5 z 5

Well designed and made with thoughtful extra functions. Appreciate the variable temperature settings for the water dispenser for brewing teas and coffee at the optimum temperature. The microwave is g... Zobacz więcej

Oceniono na 4 z 5

It looks good, but more importantly it delivers exactly the right amount of water at the required temperature; a good feature being it shuts off when this has been done, with no drips ! (Unlike som... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Purchased the HW 770 hot water dispenser, during the 6th cup, less than 24 hours old, the unit started burning and stopped dispensing hot water. Contacted Caso customer service who sent a return label... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z blatami
  2. Sklep AGD
  3. Sklep RTV

O CASO Design UK

Napisane przez firmę

Combining Functionality with Aesthetics

CASO Design UK has been at the forefront of innovative kitchen technology since 2003 with the goal of creating kitchen appliances that are a pleasure to use. With modern technology, intuitive operation and beautiful design, we bring practicality and elegance to everyday life.

Hot Water Dispensers
Wine Coolers
Ice Cube Makers
Vacuum Sealers
Kitchen Scales
Accessories
Bundles
Deals & Offers
Shop All
Free Next Day Delivery
5 days a week*

2-Year Warranty*
Trust in our design and engineering.

Hassle-free Returns
Free returns on main units

Pay-in-3
Shop now, pay later with PayPal Credit

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Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

185 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

This was a first purchase for me

This was a first purchase for me - I am very happy with it - and wish there were glass containers in more sizes particularly smaller ones
I am learning how to make use of the vacuum bags instead

28 lutego 2025
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Odpowiedź od CASO Design UK

Hi

Thank you for taking the time to leave us this feedback.

Si - Customer Experience Team

Oceniono na 5 z 5

Works very well and reasonably priced.

After considerable searching, the Caso HW 770 Advanced ticked all the boxes. I purchased directly from Caso with a very good discount thrown in. Delivery was within a couple of days and so far the machine has at least met expectations and more. It is rapid, easy and intuitive to use. The removable tank makes cleaning and maintenance a breeze. If I had one criticism, it would be nice to have the drip tray have several height positions to accommodate different cup sizes. Overall I am very satisfied with my purchase and happy to recommend this model.

24 lutego 2025
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Odpowiedź od CASO Design UK

HI David

Thank you for this detailed feedback. We appreciate you taking the time out to get in touch.

Si - Customer Experience Team

Oceniono na 4 z 5

Claimed item was handed to DPD

Claimed item was handed to DPD, after a few days - DPD still say waiting on parcel. I'm unsure whether parcel had actually been despatched.

Once I contact CASO, I received item very quickly so problem was resolved.

The 1660 How Water Dispenser is great, much better than previous item I used, and dispenses hotter water - so makes much better tea.

26 lutego 2025
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Odpowiedź od CASO Design UK

Hi Graham

I can again only apologise for the delivery issue. However I am glad that we have managed to get this resolved and you now have your machine.

Thank you for letting us know.

Si - Customer Experience team

Oceniono na 5 z 5

wonderful product it does what it says

wonderful product it does what it says, energy efficient easy to use and easy on my arthritis.

24 lutego 2025
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Odpowiedź od CASO Design UK

Hi Linda,

We are very pleased to hear how you are getting on with your machine. Thank you for letting us know

Si - Customer Experience Team

Oceniono na 5 z 5

Fabulous machine

This was easy to set up . Absolutely love the convenience of instant hot water . Wish I had bought one years ago

5 lutego 2025
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Odpowiedź od CASO Design UK

Hi,

Thank you for the 5 stars! We really appreciate it.

Si- Customer Experience Team

Oceniono na 5 z 5

Great water dispenser

Bought this to replace another brand machine that had started leaking after 4 years. So far so good.It looks smart and definitely produces hotter water than our old machine.
Tea and coffee taste great.

10 lutego 2025
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Odpowiedź od CASO Design UK

Hi,

Thank you for taking the time to leave this detailed feedback. We really appreciate you doing so!

Si- Customer Experience Team

Oceniono na 5 z 5

Excellent service

After being let down by another company Caso Design UK delivered my item the very next day after I’d been waiting two weeks. Excellent service and the item is perfect 🤩

5 lutego 2025
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Odpowiedź od CASO Design UK

Hi,

Thank you for taking the time to leave a review, we really appreciate it!

Si- Customer Experience Team

Oceniono na 3 z 5

We love the product Caso now tell us…

We love the product Caso now tell us were we can be able to purchase the filters?

28 stycznia 2025
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Odpowiedź od CASO Design UK

HI,

Thanks for this kind review. All filters are currently available on our website. www.casodesign.co.uk

I hope this helps.

Si- Customer Experience Team

Oceniono na 2 z 5

Hot Water Dispenser - product good service bad

Hot Water Dispenser - excellent. Pity about support from the supplier!
I bought during the January sale direct from website - why did I need to enter a code to get special offer ?...having omitted to enter the code I missed out on the offer - supplier said they would send me the offered filters but didn't. They also promised to call me back on another issue but didn't - not impressed

29 stycznia 2025
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Odpowiedź od CASO Design UK

Hi John,

I am sorry to hear that you didn't receive your filters. I have investigated and it seems that you didn't add these to your order initially which is why they were not processed.

If you still require these, please get in touch with us and we can arrange this for you.

Si- Customer Experience Team

Oceniono na 1 z 5

Useless item -Wine cooler and sold as warmer for red…

Wine cooler and sold as warmer for red wines to reach 18 degrees it simply doesn't in fact wine in the holder comes out colder than it went it, it's also quite noisy, contacted customer service told designed to maintain temperature only, it doesn't do that either and no reply to my request for a return

30 grudnia 2024
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Odpowiedź od CASO Design UK

Hi,

Thanks for getting in touch. I am sorry that you feel your wine cooler is not working as it should be. Please feel free to get in touch with us at your earliest convenience and we can look to help you further with this.

Si- Customer Experience Team

Oceniono na 1 z 5

I received damaged filter and there is…

I received damaged filter and there is no quick response and no call support.

30 grudnia 2024
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Odpowiedź od CASO Design UK

HI

Thanks for getting in touch. I can confirm that we do have line that you can call us on. Please feel free to get in touch at your earliest convenience and we will be more than happy to assist you further.

Our number is 02033186187

I look forward to hearing from you.

Si- Customer Experience Team

Oceniono na 5 z 5

Professional company

Prompt and well packaged delivery, quality goods.

23 grudnia 2024
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Odpowiedź od CASO Design UK

Hi Neil,

Thank you for taking the time to leave us this feedback!

Si- Customer Experience Team

Oceniono na 5 z 5

Extremely fast shipping

Extremely fast shipping, bought this bundle as a present for my parents who think it's amazing

17 grudnia 2024
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Odpowiedź od CASO Design UK

Hi

Thank you for the 5 stars! We really appreciate it.

Si- Customer Experience Team

Oceniono na 5 z 5

They promised next day delivery and…

They promised next day delivery and true to their word it came .I was very surprised being Christmas.

18 grudnia 2024
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Odpowiedź od CASO Design UK

Hi

Thank you for taking the time to leave a review! I'm glad to hear your items arrived quickly and efficiently!

Si- Customer Experience Team

Oceniono na 5 z 5

Brought a hot water dispenser for a…

Brought a hot water dispenser for a Christmas gift so not used yet. However I have called customer service twice to get clarity on difference of models etc and they were able to provide excellent information, clearly knew their products and reasured me if it wasn’t right then I could get further support from them to change to suit the recipients needs

13 grudnia 2024
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Odpowiedź od CASO Design UK

Hi,

We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Si- Customer Experience Team

Oceniono na 5 z 5

Perfect service and dispenser

Bought the 550 dispenser and had a couple of minor issues, customer services were brilliant and replaced the dispenser quickly. The dispenser is perfect for my needs as having a disability I don’t have to worry about trying to lift heavy kettles. Options are fantastic as whether am making a cuppa or a pot of gravy, I can adjust temp and water amount to suit. One of the best dispensers I have bought and had a few over the years.

13 grudnia 2024
Opinia niezależna
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Odpowiedź od CASO Design UK

Hi,

Thank you for taking the time to leave this detailed feedback. We really appreciate you doing so!

Si- Customer Experience Team

Oceniono na 5 z 5

Does what it says…

Simple ordering process and then kept up to date with shipping information.
Easy to set up and simple to use has quickly become a solid replacement for our kettle.
A couple of small issues; shame the minimum water level isn’t shown on both sides of the tank and the water volume isn’t the useable capacity as it includes the water below the minimum level where the machine switches itself off.

2 grudnia 2024
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Odpowiedź od CASO Design UK

Hi,

Thank you for leaving us this review. It is always useful to hear how our customers are getting on with our products!


Si- Customer Experience Team

Oceniono na 5 z 5

Swiss army knife of water heaters does everything.

We ordered a 550 model for our daughter and a 660 model for ourselves they are swiss army knife of water heater we got the 660 model for the front facing control panel not only do they heat water they do a range of temperatures and amounts of water dispensed . You can not only make drinks cupasoups gravy custard anything that requires hot water you just set temperature and amount of water press the button and it does everything for you saving time money on electric and water.
From a safety point I only carry cold water to top up the tank once a day instead of carrying a kettle of boiling water several times to fill the cups leaving boiling water in kettle wasteing electric and water only the water in the cups was used and heated.
10 out of 10 CASO.

3 grudnia 2024
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Odpowiedź od CASO Design UK

Hi,

Thank you for this kind review. Detailed feedback like this is very helpful to us, we appreciate you taking the time out to leave these comments.

Si- Customer Experience Team

Oceniono na 5 z 5

Smart design

Smart design as it heats up water only when you need it, and at a temperature with a volume specified by you. Convenient to use.

29 listopada 2024
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Odpowiedź od CASO Design UK

Hi,

Thank you for your positive review!

Si- Customer Experience Team

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