We have the HW770 hot water dispenser, and needed a second, so we decided to buy the HW1660 as well. They are both of excellent quality and design, easy to use. Their customer service is brilliant, wi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Well designed and made with thoughtful extra functions. Appreciate the variable temperature settings for the water dispenser for brewing teas and coffee at the optimum temperature. The microwave is g... Zobacz więcej
It looks good, but more importantly it delivers exactly the right amount of water at the required temperature; a good feature being it shuts off when this has been done, with no drips ! (Unlike som... Zobacz więcej
Reakcja na opinię
Purchased the HW 770 hot water dispenser, during the 6th cup, less than 24 hours old, the unit started burning and stopped dispensing hot water. Contacted Caso customer service who sent a return label... Zobacz więcej
Informacje dotyczące firmy
O CASO Design UK
Napisane przez firmę
Combining Functionality with Aesthetics
CASO Design UK has been at the forefront of innovative kitchen technology since 2003 with the goal of creating kitchen appliances that are a pleasure to use. With modern technology, intuitive operation and beautiful design, we bring practicality and elegance to everyday life.
Hot Water Dispensers
Wine Coolers
Ice Cube Makers
Vacuum Sealers
Kitchen Scales
Accessories
Bundles
Deals & Offers
Shop All
5 days a week* 2-Year Warranty*
Trust in our design and engineering. Hassle-free Returns
Free returns on main units Pay-in-3
Shop now, pay later with PayPal Credit
SHOP NOW
Dane kontaktowe
Unit 400, Buckingway Business Park, CB24 4UQ, Swavesey, Cambridge, Zjednoczone Królestwo
- contact@casodesign.co.uk
- casodesign.co.uk
4,2
Dobra
185 recenzji
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very well made product (one cup water…
Very well made product (one cup water heater) that looks good and functions as advertised
7 lipca 2025
Quick delivery and excellent quality.
10 lipca 2025
The item has not been delivered
The item has not been delivered - currently 3 working days overdue and counting and customer services have not responded to my 2 emails asking about this. Not sure what to do next. No item. No response. Very expensive mistake!
2 lipca 2025
I was torn between a new kettle and the…
I was torn between a new kettle and the CASO hot water dispenser. I am so glad I chose the CASO. It’s so much quicker than a kettle, so easy to use and looks stylish.
28 maja 2025
Odpowiedź od CASO Design UK
Hi
Thank you for this kind review. We really appreciate you taking the time to do so.
Si - Customer Experience Team
Early days but good so far
Early days, but so far all good. Quick delivered, easy to set up, working as expected. A nice addition to the kitchen, hopefully will stand the test of time as not cheap for effectively a kettle replacement.
No issues so far.
28 maja 2025
Odpowiedź od CASO Design UK
Hi,
Thank you for taking the time to leave us 5 stars.
Si - Customer Experience Team
Odpowiedź od CASO Design UK
Hi
Thank you for this review.
Si - Customer Experience Team
Spoke to customer services reference a return….
Spoke to customer services reference return -very helpful and professional. Easy return options. Such good service that I immediately ordered a replacement.
30 maja 2025
Odpowiedź od CASO Design UK
Hi
I am glad to hear that our team was able to help. Please always feel free to call us for any information or queries.
Si- Customer Experience Team
CASO hw 770 brilliant machine,
CASO hw 770 brilliant machine,
well built looks lovely in the kitchen. Fast delivery
29 maja 2025
Odpowiedź od CASO Design UK
Hi,
What a fantastic review - Thank you for your kind words. All the best.
Si- Customer Experience Team
Odpowiedź od CASO Design UK
Hi
Thank you for the 5 stars! We really appreciate it.
Si- Customer Experience Team
Love the Caso water heater
Love the Caso water heater, much quicker than a kettle. Finding it more difficult to hold a kettle as I get older, and dangerous with boiling water in it. The delivery was next day, excellent service!
7 maja 2025
Odpowiedź od CASO Design UK
Hi
Thank you for taking the time to leave this detailed feedback. We really appreciate you doing so!
Si- Customer Experience Team
Still haven't received product or…
Still haven't received product or notification of delivery date one and a half weeks later.
2 maja 2025
Odpowiedź od CASO Design UK
Hi
Thank you for getting in touch. I am sorry to see that there was an issue with our courier regarding your delivery. You have been refunded for this order as discussed.
Again I can only apologise for this inconvenience
Si- Customer Experience Team
Patients is a virtue
Have patience as they need to have stock waited 2weeks before I received my hot water dispenser.
1 maja 2025
Odpowiedź od CASO Design UK
Hi,
Thank you for the review! Your feedback is much appreciated and helps our team improve.
Si- Customer Experience Team
Still waiting on order
Still waiting on order , supposed to be next day it’s now the end of the week.
2 maja 2025
Odpowiedź od CASO Design UK
Hi
Thanks for reaching out. Upon investigation I can see that there was an issue with our courier, once you go tin touch and notified us I can see that we got a replacement sent out to be with you ASAP.
If you require any further assistance please let us know.
Si- Customer Experience Team
Caso water heater
Really smart water heater and quiet too, plenty options for temperature and quantity of hot water dispensed.
First class packing and delivery, can't fault.
1 maja 2025
Odpowiedź od CASO Design UK
Hi
What a fantastic review - Thank you for your kind words. All the best
Si- Customer Experience Team
Very happy with my CASO product
Was originally looking at a different brand but it was very expensive for less items. The German engineering and price and the fact that there were more receptacles convinced us to buy CASO. Very happy so far.
8 kwietnia 2025
Odpowiedź od CASO Design UK
Hi
Thank you for taking the time out to leave these kind words, it is greatly appreciated.
Si- Customer Experience Team
Well-designed machine
Fast delivery. Seems to be a well designed microwave. Flatbed design is a winner, and the Micro+Grill function makes cooking burgers or sausages easier. The microwave cooks, and the grill chars the surface.
The interior is stainless steel, which I hope bodes well for longevity, but only time will tell.
I wish the quick start and stop buttons were bigger than the other buttons to speed up instinctive operation, but nothing is perfect. Still a 5 star for me based on my experience so far.
3 kwietnia 2025
Odpowiedź od CASO Design UK
Hi
Thank you for taking the time to leave this review. I'm glad to hear you are enjoying Caso products as much as we do!
Si- Customer Experience Team
Caso HW 770 Turbo Hot Water Dispenser
I took the opportunity of a seasonal discount from Caso to upgrade my hot water dispenser and must say that the Caso HW 770 Turbo has been a revelation. I have been using it for two weeks now.
It looks very sleek and the build quality is excellent. It's digital display is really clear and the customisable options for hot water and volumes spot on. It is very quiet compared to my older one and was a simple 'plug and play' to set up.
Overall, a fantastic product and one that I would highly recommend
16 marca 2025
Odpowiedź od CASO Design UK
Hi Gary,
Thank you for taking the time to leave us this review. We really appreciate the feedback.
Si - Customer Experience Team
Odpowiedź od CASO Design UK
Hi Aileen,
Thank you for this review. We are glad you love your new machine!
Si - Customer Experience Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.