We have the HW770 hot water dispenser, and needed a second, so we decided to buy the HW1660 as well. They are both of excellent quality and design, easy to use. Their customer service is brilliant, wi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Well designed and made with thoughtful extra functions. Appreciate the variable temperature settings for the water dispenser for brewing teas and coffee at the optimum temperature. The microwave is g... Zobacz więcej
It looks good, but more importantly it delivers exactly the right amount of water at the required temperature; a good feature being it shuts off when this has been done, with no drips ! (Unlike som... Zobacz więcej
Reakcja na opinię
Purchased the HW 770 hot water dispenser, during the 6th cup, less than 24 hours old, the unit started burning and stopped dispensing hot water. Contacted Caso customer service who sent a return label... Zobacz więcej
Informacje dotyczące firmy
O CASO Design UK
Napisane przez firmę


Combining Functionality with Aesthetics
CASO Design UK has been at the forefront of innovative kitchen technology since 2003 with the goal of creating kitchen appliances that are a pleasure to use. With modern technology, intuitive operation and beautiful design, we bring practicality and elegance to everyday life.
5 days a week* 2-Year Warranty*
Trust in our design and engineering. Hassle-free Returns
Free returns on main units Pay-in-3
Shop now, pay later with PayPal Credit
Dane kontaktowe
Unit 400, Buckingway Business Park, CB24 4UQ, Swavesey, Cambridge, Zjednoczone Królestwo
- contact@casodesign.co.uk
- casodesign.co.uk
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Top quality product super fast delivery…
Top quality product super fast delivery 🚚 thank you 😁
Recommended
I inadvertently ordered the wrong microwave combination oven, I managed to phone customer services soon enough for a refund to be done so could order a different one, delivery was very fast, I am very pleased with the oven no turntable to pither with getting it in the correct place, just a flat glass surface to put bowls/plates etc on, it also makes for easier cleaning of the oven, a wire shelf to enable two tier cooking, to make full use of the height of the oven, I’ve not used the circular baking sheet yet but it looks good not too deep and a decent diameter, there are numerous different programs to use and so far I’ve not needed many of them, I made shortbread as a trial for the convection part and they cooked very well, I have just one gripe, the numbers on the digital screen are quite small and thin, hence depending on the light not so easy to read, it comes with a two year warranty which is a very good point.
I am very pleased with the microwave and certainly recommend it.
Great Hot Water Dispenser
The Caso Hot Water Dispenser looks classy and performs perfectly, dispensing accurate measures and temperature.
Ordered nearly two weeks ago
Ordered nearly two weeks ago. No confirmation received. Unable to make contact. Numerous emails sent with no response unable to contact via phone despite hanging on for over 40 minutes at a time. DO NOT BUY
It’s never a great feeling when…
It’s never a great feeling when you pay for something and the day it’s delivered you discover that the price has been reduced by 30%. Moreover, you discover this while looking for information about the soft/hard water setting; because, the Caso won’t let you select it despite following the instructions to the letter.
Is it faulty?
Do I send it back?
I guess I will have to contact the team after the weekend. 🤷♀️
Well made, quiet air-fryer.
A sturdy and well made air-fryer with two large capacity drawers. It also has the flexibility to convert to a single compartment of 14L capacity making it enormous relative to other air-fryers. It is extremely quiet in operation.
Easy to use, great looking product
We purchased a HW 660 Turbo Hot Water Dispenser to replace our old water dispenser. Quickly delivered and a fantastic product. Easy to use and we love the ability to fill a saucepan up unlike our previous dispenser.
Received within 48hrs of ordering
Received within 48hrs of ordering.
Hot water dispenser is great, bought as an upgrade to my old machine and has quite a few improvements.
Quick answer to "contact us" queries.
Quick answer to "contact us" queries.
Fast delivery.
Well packaged product.
DuoChef
Prompt delivery - two see through baskets in air fryer - converts easily into one mini oven - illuminated compartment(s) - cooks food well although still need to cook a variety of food to see how well it cooks overall
Five stars say's it all, perfect delivery, perfect item condition, works perfect.
Perfect delivery, perfect item condition, item works perfect.
Would use this company again.
Thank You
Alan P
Simple
Simple , energy efficient and easy to use.
I can have as big a cup of coffee as I want or as little as I need .
Ohhhh dear
Ohhhh dear
Bought 1660 model hot water dispenser from Amazon.
It works great but tastes absolutely awful of plastic bottle left out in the sun for a week. Brackish x 10
So I turned to Caso expecting their solutions to get rid of the taste.
They thought I was a scam. They wanted purchase proof before they would even consider my problem
I sent them three varied screenshots. None were good enough. I was disgusted with their 'we must protect ourselves and our products '
Amazon are now on the case. They sent me a proper sales invoice and I have forwarded it
The reply???
We are getting a lot of calls and emails so it might take a while to get back to you!!!!!!
Good product poor staff customer policy
Best buy
Best buy, with osteoarthritis this has made life so much easier. I'm so pleased with it. Delivery was quick and well packaged, reordering filters, they came next day, very happy purchaser.
Good, but a tad expensive
Does what it is supposed to, it is quick and has a generous sized water reservoir, which is why we chose this model. Hope the expense outlay is rewarded with longevity
Absolutely loved the ice maker
Absolutely loved the ice maker. & delivery was super quick.
Nice looking machine but sadly that’s…
Nice looking machine but sadly that’s it
Cubes are so tiny, and by the time I started my drink they were melted
Hugely disappointed
Returned and awaiting refund
Took no responsibility for their poor quality product
Our Caso Design HW660 hot water dispenser failed after two and a half years. The warranty is only two years - which is low for a £130 appliance - and the company offers no help at all beyond that. With no repair or spares service this has just become expensive, short-lived electronic waste. I thought this was pretty irresponsible for a manufacturer in 2025, but they tell me they are only a retailer, and not the manufacturer! Yet their website says: ‘CASO Design has been at the forefront of innovative kitchen technology since 2003 with the goal of creating kitchen appliances that are a pleasure to use.’ Beware their website product reviews too - it seems they don’t accept negative ones! A poor product from a dishonest company.
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