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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I've used Cartridge World a few times to order toner for my laser jet printer. Last week I made a mistake with my order and the team in the office were able to rectify it immediately, with a simple ph... Zobacz więcej

Oceniono na 5 z 5

I was nearly caught out by by fact that the fourth cyan cartridge being needed a few days after the third yellow one. A state of affairs made worse by the need to deep clean to get the yellow cartridg... Zobacz więcej

Oceniono na 1 z 5

‘Buy cheap, buy twice’. Bought Cartridge World’s own brand compatible multipack cartridges for HP 303XL. Very inferior, both with fit and colour quality. Out of the box, there was no colour printi... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Poor quality cartridges are one thing, refusing to answer emails when this is brought to CWs attention is another problem all together. Avoid at all costs On two occasions emails were sent regardin... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 5 z 5

really great customer service

I've used Cartridge World a few times to order toner for my laser jet printer. Last week I made a mistake with my order and the team in the office were able to rectify it immediately, with a simple phone call and follow up email. the team is really helpful and the own brand cartridges work perfectly fine in my years old printer. would highly recommend.

5 lutego 2026
Opinia niezależna
Oceniono na 1 z 5

Several refill cartridges have failed…

Several refill cartridges have failed but no action from Cartridge World when I wrote to them about it enclosing a picture, They leak BADLY as soon as you remove the seals before putting into your printer, and major stain risk for carpet etc.

24 sierpnia 2025
Opinia niezależna
Oceniono na 1 z 5

I really have to be let down to leave a…

I really have tobe let down to leave a neg review on a company, but here it is, this time a week ago on the same day and time i placed a small order ink and labels, its now a week later and still have not received my items. I need the labels and ink for my own business, now i have let my customers down, which I've had the phone nearly 180 people say sorry my ink and labels have not arrived. Also ill never use this company again, i receive its from china quicker, i should have used Temu . their quicker than Cartridge would which has a shop only 40 miles away.

16 sierpnia 2025
Opinia niezależna
Oceniono na 2 z 5

Lacks skill

Cheap service that
Lacks skill to fix printers and cartridge prices are very high.
Update1: (For a reply i have received) I have not stated that this was an online service.
It happened at 22 Park Street hull.
Update 2:
You keep stating
"as we do not offer printer repair services online." & I keep stating "the service i received was not online", were going round in circles.
If you're not the hull company, then there is a company in hull (Park street) using your logo!
Update3:
I have sent you the information you requested

24 kwietnia 2025
Opinia niezależna
Logo Cartridge World

Odpowiedź od Cartridge World

Hello.

This is not the same business. We are based in Knaresborough, North Yorkshire.


We have contacted you to request more information as we do not believe this is a genuine review of the Cartridge World website as we do not offer printer repair services online.

Regards
CW

Oceniono na 5 z 5

Superb customer service from Gavin on…

Superb customer service from Gavin on my lost order - lots of time taken to try and understand what had happened and then a refund - even before Royal Mail had agreed to honour the claim for it. Incredible, rare, considerate customer care. Five stars, all the way. Thank you.

22 kwietnia 2025
Opinia niezależna
Oceniono na 2 z 5

Prices far too high 30% more than Amazon

Prices far too high
Cartridge World Hp 304xl colour, £34.92
Amazon HP 304xl colour £26.70
That’s a huge £8.22 difference , simular for the black and white 304xl, that’s around 30% higher , we are ripped off enough for printer supplies with out this

28 października 2024
Opinia niezależna
Oceniono na 5 z 5

Problem solved

I was having a problem with a new 3 month old wireless printer. I replaced the ink cartidge and it wouldn't print! Phoned Cartridge World. They sent me a replacement b/w cartridge even though mine was out of warranty. And problem sorted. No fuss.

2 lipca 2024
Opinia niezależna
Oceniono na 1 z 5

Just all around the most awful company…

Just all around the most awful company you could ever wish to deal with

11 stycznia 2024
Opinia niezależna
Logo Cartridge World

Odpowiedź od Cartridge World

Please share more information to customerservice@cartridgeworld.co.uk in particular your order number, name and complaint as you have not provided any detail as to what your awful experience was.

Oceniono na 5 z 5

attention to detail and customer service

I have been dealing with this company for many months and have always found them to be helpful and informative. I have had two issues with cartridge incompatibility which they resolved within 24 hours. will continue to use...

3 stycznia 2024
Opinia niezależna
Oceniono na 1 z 5

So much for welcoming new customers

So much for welcoming new customers. They encourage you to sign up for an account with a promise of a new customer discount and newsletter but hours later I've received nothing via email. Need printer ink but if this is the first impression I have of their customer service I'll be going elsewhere to purchase.

In Response To Cartridge World's Reply: I only got an email regarding this after I chased it with your customer service dept so goodness knows how long I would have waited had I not done so. BTW there was nothing in my spam folder so trying to suggest it was my mistake confirms my initial opinion. As for 1-star, it is a genuine measure of my appalling first experience of Cartridge World which extends to you questioning my right to reflect this with my review.

14 grudnia 2023
Opinia niezależna
Logo Cartridge World

Odpowiedź od Cartridge World

Hello James

Thank you for your review however I believe it is not reflective of your experience. Having looked at your email exchange with Charlotte I can see she informed you of an email problem with our web platform, she politely asked you to check your spam or junk folder and provided the discount code to you via email which we know you received as you then replied to complain about the lack of discount. Charlotte replied quickly to advise you of which products the discount did apply to and those excluded so we are confused as to why you feel so aggrieved to take time to leave a 1 star review.

Oceniono na 5 z 5

Excellent service 10 out 10

Excellent service 10 out 10
I rang Mr Gavin Askew. Very professional
Very friendly.
I wanted 3 ink cartridges. Mr Gavin Askew gave me the price on the phone and confirmed by email. I rang him on Friday 29/9/2023. I paid for the 3 cartridges. They kept informing all details of transport. Today I have received in the post 30/09/2023. This is good company. Tel 01423 701704. Genuine company. God bless Mr Gavin Askew and his team.

29 września 2023
Opinia niezależna
Logo Cartridge World

Odpowiedź od Cartridge World

Hello, Thank you for order, your review and kind words. Happy to help anytime.

Oceniono na 5 z 5

Excellent Service

Excellent Service - we purchased a print/scan machine - very reasonably priced, quick delivery and Customer Service was really helpful and solved all of our issues. Highly recommended. Very pleased with our printer and set up

31 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Firmware Downgrades For Non HP Ink Usage

I have an HP 7740 Printer and was shocked to find out the ink costs £160, I purchased non HP Ink for £60 which wouldn't work and was about to sell the printer when I discovered Cartridge World. Downloaded a firmware downgrade from them (nervously as it's an exe file). It's worked a treat!! Thank you very very much Cartridge World - highly recommended! :o)

26 lipca 2023
Opinia niezależna
Logo Cartridge World

Odpowiedź od Cartridge World

Thanks Claire for the kind words. Glad you were able to benefit from our support pages.

Oceniono na 1 z 5

Poor quality cartridges are one thing

Poor quality cartridges are one thing, refusing to answer emails when this is brought to CWs attention is another problem all together. Avoid at all costs

On two occasions emails were sent regarding faulty cartridges, once this year and one last year. Both emails have been completely ignored.

23 maja 2023
Opinia niezależna
Logo Cartridge World

Odpowiedź od Cartridge World

Hi Danny

Thanks for your note. A reply to your email will be with you shortly regarding your order from March 2021. It is a complicated hence why it was passed on to a director to repsond to personally. Thanks for your patience.

Edit: Thanks for the edit Danny. The franchisee you emailed last year on the 8th February has ceased trading so we can only apologies for their actions. Whilst we have reactivated the email we do not have access to the previous email archive.

Best regards
Charlotte

Oceniono na 5 z 5

Exceptional Customer Service & Knowledge

I was having an issue with my current printer and always buy my cartridges through Cartridge World at the Maple Grove location. Purchased new cartridges and they didn't work, not printing at all, so I went back and spoke with Jason Waldron and he gave new cartridges to try again. Well they didn't work and this time I brought in my current printer and he graciously worked on and ran some maintenance and as we thought the printer heads need to be replaced. Not cost effective to replace so I proceeded to buy a new printer from him and he even came to my house to set it up and make sure I had the correct printer cord. His professionalism, customer service and knowledge and his willingness to go above and beyond to make sure I was good tells me a lot about him and their company culture! He will have my business for life when it comes to printers!

18 maja 2023
Opinia niezależna
Oceniono na 1 z 5

‘Buy cheap, buy twice’

‘Buy cheap, buy twice’. Bought Cartridge World’s own brand compatible multipack cartridges for HP 303XL. Very inferior, both with fit and colour quality. Out of the box, there was no colour printing at all. Followed support FAQ’s. Got some improvement, but some colours were still, and continue to be, obviously missing.

28 lutego 2023
Opinia niezależna
Logo Cartridge World

Odpowiedź od Cartridge World

Hello

Thank you for the review. If you can contact customerservice@cartridgeworld.co.uk with an image of the cartridge and poor print results we will be more than happy to replace the cartridge for you. I have checked records and unable to find any previous communication on this matter. As stated above happy to replace the afffected cartridges.

Kind regards
Charlotte

Oceniono na 5 z 5

Again 5/5 incredible service and…

Again 5/5 incredible service and lighting fast shipping/delivery, brought the same cartridge which is far better value for money than the official toner prices, one cart of extra ink lasted me nearly a whole year with light use so thanks, will order again.

edit: they even threw in a teabag in a sealed envelope which i appricate lol.

9 lutego 2023
Opinia niezależna
Oceniono na 1 z 5

Don't deserve 1 star

Don't deserve 1 star. Bought a supposedly compatible cartridge to go in my HP printer. It is not compatible at all an caused my printer to malfunction. After going back and forth several times with a bloke called Goven, answering his many pointless questions, I gave up trying to solve the issue and will not ever buy from this company again. They sell dodgy cartridges from China that wreck your printer, Not worth it, avoid this company.

21 listopada 2022
Opinia niezależna
Logo Cartridge World

Odpowiedź od Cartridge World

Thank you C for your comments. We are more than happy to try and resolve this for you but you did not reply to our last email. Before we can help we do need some questions answering.

Which printer model do you have?
What does the error message on your laptop/PC say?
Do the lights blink fast or slow? We provided a link to HP support page which references the different error states and how they can be idenitfied by the flashing lights.

We can supply a replacement cartridge or arrange a return for a refund if the cartridge is faulty. Please get back in touch and we can help further.

Regards
GAVIN

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