Same old story. Ordered and paid for genuine cartridges. Phone call very quickly to say out of stock and offered non genuine cartridges with guarantees (probably worthless)etc. Promised refund but it... Zobacz więcej
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Zobacz, co mówią recenzenci
We were conned too into buying original canon cartridges only to be called the next day with them explaining some rubbish about a big run on those cartridges and the shelves were now empty. Then to... Zobacz więcej
Just as others have said, they trick us into buying their low garade stuff and play up a scénario to agree a very late refund. HP blocked my account for 3 weeks as were not genuine , they had insis... Zobacz więcej
I ordered an OEM Brother cartridge, needed urgently, but it was out of stock. Ansar promptly rang, explained the situation, and arranged for two of their own guaranteed replacement cartridges for the... Zobacz więcej
Informacje dotyczące firmy
- Dostawca pojemników z tonerem
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- Sklep z akcesoriami komputerowymi
Informacje przekazane przez różne źródła zewnętrzne
Cartridge Land is a Compatible Printer Cartridge Supplier that sells Cheap Printer Ink Online. We stock a selection of Printers & Ink Cartridges Online.
Dane kontaktowe
High Road Leyton 679-691, E10 6RA, London, Zjednoczone Królestwo
- cartridgelandinks.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 5% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Ordered some Samsung originals arrived…
Ordered some Samsung originals arrived next day . Super quick delivery and super price
Beware they want you to switch to…
Beware they want you to switch to remanufactured if you order genuine.
Avoid.
Bait and switch - AVOID!
Bait and switch - as others have noted, you order genuine cartridges at slightly discounted price, then they phone you and try to get you to accept replacements, either remanufactured, or 'damaged box' items - claiming that on 'picking the item, we discovered we're out of stock' - and that the only new stock will also be damaged box!) - sounds as much like a scam as anything ever did!
Avoid
Ordered originals. Approx one hour later received a call saying out of stock. Tried to upsell me double pack of non originals. I declined. I didn't believe the guy on the phone. Let's see if the refund follows promptly - not looking good so far!
Just like the majority of the reviews
Just like the majority of the reviews, I received a phone call to say that my order was out of stock because they have local collections. Mentioned multiple times being in business 15 years blah blah blah. Tried to persuade me to take the non genuine inks but I requested a refund. Then said you can have half a refund and some of their own brand inks. Again I declined. If I wanted non genuine inks, I would have ordered them. I would have given 1 star as they are blatantly lying to get orders but the guy was friendly enough and processed my refund so he earned a star back.
We placed an order for premium…
We placed an order for premium cartridges and although we experienced the same issues of them being out of stock and alternative premium offered. I accepted this and was assured they were dispatched same day. 4th Feb!! Fast forward to today 10th Feb, no delivery. I was now worried that we had been “scammed “ I called them and was reassured that they were dispatched and they were going to call DPD and call me back. My colleague thought we ought to check with neighbouring businesses to see if they had been delivered(we had no card through the door)…..…..yes they were there last week!! No card from DPD and no communication from the neighbours :(
The gent called me back to say what I already now knew, they were delivered the next day.
Excellent customer service and communication from this company.
Will definitely be returning when we need ink in the very near future:)
My experience of tyring to but HP ink
My experience of buying HP ink cartridges matches that of many others. You wont get the "originals" that you ordered and paid for. You get a phone call saying they are out of stock so they are sending two lots of their own brand.
They worked fine for a couple of weeks and I then had multiple problems with the print heads blocking. The ink levels also go down about 10 times faster that original cartridges. After multiple complaints I did get a full refund - hence the 2 star rather than 1 star rating. This whole process took 3 months and during that time the original were still 'out of stock', what a surprise! Save yourself the hassle by avoiding this company buying originals elsewhere.
This company deserves zero stars
This company deserves zero stars. They are total con merchants. I ordered a black and a colour HPXL cartridge from them. They rang to say that one of the items were out of stock but they were genuine refilled HP cartridges. I stressed that our printer would only take genuine cartridges and they blatantly lied saying that they were.
When they arrived they are nothing like the genuine cartridges and will not fit our printer and are covered in Chinese writing.
Companies such as this need striking off as they are an absolute disgrace.
I have tried to contact them on the number they rang me on and surprise surprise no one answers.
First Class Customer Service
Excellent customer service. I saw a good deal for original Epson multi cartridges on Cartridgeland's website, so I placed an order. Ansar from Cartridgeland called me the next day to inform me that the items I ordered were out of stock, but he could offer me Cartridgeland's equivalent product for half the price with a full refund guarantee if there was a problem; unknown to me at the time there was a problem with my printer through no fault of Cartridgeland. I explained my predicament to Sam, the sales agent dealing with my order. He put me in touch with Asam in Customer Service and within two days I had received a full refund together with an apology for the troubles I'd experienced. FIRST CLASS CUSTOMER SERVICE!
Bait and switch just happened to me as…
Not a bad company, responsive on refund, I just dont agree with advertising something you cant deliver and 'enthusiastic' call trying to get me to switch to generic.
I would have to leave a 5 star review…
I would have to leave a 5 star review for customer service and I received my refund within 24 hours because of the fantastic honest communication I wouldn’t hesitate to return but I’ll call to check availability
High quality of product and speed of…
High quality of product and speed of supply
Excellent service
Excellent service. Trusted advice. Top quality cartridges.
Cartridge Land use a bait and switch…
Cartridge Land use a bait and switch technique to get your business. They draw you in by offering branded cartridges at prices far below their competitors online then ring you the next day and say they are 'unfortunately' out of stock of the branded product, but they have generic cartridges at a 'very' good price. Don't fall for their con. Just had a call from Ansar myself and will also be reporting to Trading Standards because I recorded the call. Despite the below reply from this company there is proof from many previous reviews that they actually never have the item in stock and use the same script to deceive you into buying remanufactured stock that never works. This is a lesson to only buy from trusted companies and never go for the cheaper option. PLEASE DO NOT BUY FROM THESE SCAMMERS.

Odpowiedź od Cartridge Land
Cartridgeland did to me what it is…
Cartridgeland did to me what it is doing to everyone else. Says they are out of stock and quite forcefully get you to buy their cheaper compatible ones, wish I’d read reviews first. Thankfully I held out and kept asking for refund. Hope I get it soon.
Value compatible cartridges
I ordered genuine HP replacement cartridges because they were a good price. I then received a phone call from Asam saying that they were out of stock and would I like to take they compatible premium ones instead. I was very dubious about compatible cartridges from previous experience. Asam talked me round offering free returns if they did not work. Cartridges arrived. Put into printer perfect and half the price. I will be placing another order in the future.
Twice I have tried to order from this…
Twice I have tried to order from this company, two months apart. Each time "dispatch" have rung me to say there has been a mix up and a "local collection" must have got to the Cartridges I ordered, so they no longer have them in stock, but I can have their own brand.. if I wanted an own brand, I would have ordered an own brand. Avoid this company
Ordered OEM product only to receive a…
Ordered OEM product only to receive a phone call advising there had been a stock error and they were no available . Was offered aftermarket !! in place .
Thank you for your order. Your payment has been processed successfully.
Please quote your order number 221687 in all correspondence
• Order total: 124.99 GBP
• You bought: Cartridge Land Order
Description Quantity Item value Item tax Item total Line total
[953xl] Genuine 953XL (3HZ52AE) Multipack - 4 colors HP OEM 1 124.99 --- 124.99 124.99
Looks like the product they offer are compatibles !!
My advise is to phone before ordering to avoid disappointment.
The one star is for return of payment swiftly !
Superb service!
I ordered an OEM Brother cartridge, needed urgently, but it was out of stock. Ansar promptly rang, explained the situation, and arranged for two of their own guaranteed replacement cartridges for the same price as that one OEM item. The cartridges arrived first thing the next day, and are working perfectly. Top marks to Ansar and his colleagues.
Having been let down by poorly performing non-OEM cartridges in the past, I shall in future buy from this excellent company, and recommend them to my friends.
I bought a multi-pack of Brother…
I bought a multi-pack of Brother compatible toner cartridges from Cartridge Land a few weeks ago. I had a problem with one of the cartridges which the printer would not recognise and the company sent a replacement cartridge immediately. Just thought I'd thank them publicly.
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