Akram & Jason were a pleasure to deal with. When they realised the order would not arrive in time we changed the order for a better cheaper carpet.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had a slight problem with some of the flooring and rang Jason and he immediately contacted the manufacturer and had replacement flooring delivered the next day. His level of customer service and pr... Zobacz więcej
Very pleased with our initial experience of Carpets and More (contact was Jason). 30sqm of superb carpet at a very competitive price. Looks fantastic in situ. It made us decide to do all the other... Zobacz więcej
Reakcja na opinię
Ordered on late in the 17th, had an emailing asking for preferred delivery day and that it’s planned for Monday 22nd but may come Tuesday. Carpet arrived on Monday and the underlay on Tuesday. Fast de... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Materiały podłogowe
- również w kategorii:
- Dostawca podłóg drewnianych i z laminatu
- Ogród
- Sklep z dywanami
Dane kontaktowe
Gould House, M20 4ZE, Manchester, Zjednoczone Królestwo
- sales@carpetsandmore.co.uk
- carpetsandmore.co.uk
4,6
Doskonała
207 recenzji
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Odpowiada na 100% z negatywnych recenzji
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Jak firma korzysta z Trustpilot
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Very pleased with everything
Very pleased with everything - easy to order, delivery arrived when they said it would and within 2 weeks of my order, cheerful delivery chap and great proudct. We are really enjoying the new carpet.
9 kwietnia 2022
Odpowiedź od Carpets And More
Thanks for the great review! We're delighted you are happy with your purchase and the service received. We hope you enjoy your beautiful new flooring. Looking forward to welcoming you back!
Good customer service
Good customer service, quick replies and helpful throughout. Onto my third order with them would highly recommend
28 marca 2022
Odpowiedź od Carpets And More
Thank you so much for the lovely review and your valued business! We're delighted you are happy with your orders - and we look forward to welcoming you back!
Great service from ordering to receiving carpets
Ordered on line. Arrived on specified date. Driver very pleasant and helpful. No problems overall. Would recommend this company.
21 marca 2022
Odpowiedź od Carpets And More
Thank you for the great review! Glad you were happy with the service and you'd recommend us. We look forward to welcoming you back!
Carpets and more were good
Carpets and more were good, kept me updated on delivery etc. Unfortunately, the delivery company failed to show up on the day we were promised, and delivered the next day. Not much use if you arent at home (we were luckily).
17 marca 2022
Odpowiedź od Carpets And More
Thank you for you feedback, glad you received your order, apologies for it arriving a day late we have spoken to the transport company to ensure this does not happen again as it was out of our hands. Glad you found our service and updates helpful nonetheless and thank you once again for your valued business. Don't hesitate to get in touch should you need anything else and we'd be happy to help.
Great communication and price!
Best price I could find for what I required, great communication and regular updates on delivery. Thank you.
15 marca 2022
Odpowiedź od Carpets And More
Thanks for the great review! Glad you're pleased with your order and service received. We look forward to welcoming you back!
Excellent carpet,price,communication…
Excellent carpet,price,communication and delivery.
I bought telenzo carpet and cloud 9 underlay at a fraction of the shop price.
Everything from ordering to delivery went perfect. I needed 2 pieces of the carpet for my landing and 2 staircases which wasn’t a problem for them. I was told delivery would be 5 working days but was contacted by carpets and more offering a quicker delivery. Really impressed with everything.
If,like me ,you are hesitant about buying carpet online don’t worry .
11 marca 2022
Odpowiedź od Carpets And More
Thank you so much for the lovely review and valuable business! We are delighted you are happy with your purchase and service received, glad we could get your order to you even quicker than quoted and managed to save you money on the store prices! We look forward to welcoming you back!
Great product at a great price
Great product at a great price. I had to call a couple of time re delivery (due to changes my end!) and got through super fast and spoke to helpful people. Great company, will use again for sure :)
20 lutego 2022
Odpowiedź od Carpets And More
Thank you for the wonderful review! We are delighted you received your order on the date you required and that you are happy with the service. We look forward to welcoming you back!
Excellent price and fantastic customer…
Excellent price and fantastic customer service. Thoroughly recommend.
12 lutego 2022
Odpowiedź od Carpets And More
Thanks for the great review! We're delighted you're happy with the price and service - looking forward to welcoming you back!
Great prices and friendly service
Great prices and friendly service, along with fast delivery! What more can you ask for?
21 grudnia 2021
Odpowiedź od Carpets And More
Thanks for the great feedback, we're delighted you were happy with the service and delivery - we'd be delighted to welcome you back!
I ordered on line and your operative…
I ordered on line and your operative was very helpful the costs were less than John Lewis and the delivery was as advised and on time
18 grudnia 2021
Odpowiedź od Carpets And More
Thanks for the great feedback, we're delighted you're happy with your order, glad we could save you money and get your order on time as requested! We'd be happy to welcome you back.
BAD DELIVERY
The carpet it’s self is beautiful.
Exactly what we wanted, the reason for the 2* is purely down to the delivery.
The service from the delivery driver was horrific.
After carpets and more calling us to to reschedule deliver for 6am at a property that we are not currently living in, we agreed and my husband made the trip at 5:30am to be there for when it arrived.
When the delivery showed up they dropped it on the curb and when my husband asked for help to get it in to the property he replied “that’s not my job mate”
6AM on a winters Tuesday morning, it’s pitch black, freezing cold and the delivery man was going to leave two large roles of carpet and underlay on the pavement. My husband was furious. Resentfully the driver eventually helped but that was after he was extremely rude.
Purely because of this experience we won’t be using carpets and more again
18 grudnia 2021
Odpowiedź od Carpets And More
Thank you for your feedback. Sorry to hear that re the driver, we pride ourselves in the delivery service and usually get commended for the service and the drivers help, and during this exceptionally busy period we have worked extra hard to fulfil as many deliveries as possible - 99% of the time drivers are able to take carpets indoors and will bend over backwards to do so, on the rare occasion it may need to be a curb-side delivery, but we're glad the driver was able to bring them in for you. We are glad you received the order and are happy with it nonetheless. Thanks again for your business.
Communication was amazing
Communication was amazing. Delivered sooner than expected. Would highly recommend
13 grudnia 2021
Odpowiedź od Carpets And More
Thanks for your lovely review - glad we could deliver even sooner than expected, happy to help! We look forward to welcoming you back.
Faultless service
Very competitive prices. Great communications. Delivery on the stated day.
Faultless service
12 grudnia 2021
Odpowiedź od Carpets And More
Thanks for the lovely review! We're delighted you're happy with the communication, delivery and service received. We look forward to welcoming you back!
Odpowiedź od Carpets And More
Thanks for the great feedback and review - we're delighted you were happy with your order. We look forward to welcoming you back!
Good service
Easy ordering, great price, delivered on time. Second time I’ve used Carpets and More and would recommend.
5 grudnia 2021
Odpowiedź od Carpets And More
Thanks for the great review and the valued business! We'd be delighted to welcome you back on your next purchase.
Good price and prompt delivery
Good price and prompt delivery. Courier was fab but sent to deliver on his own which was a bit unreasonable given the size of carpet (120kg) -if I hadn’t had my own wheeled boards or had been disabled we would have struggled.
26 listopada 2021
Really great price so will definitely…
Really great price so will definitely look to order again. Our delivery was delayed a couple of days (otherwise l would have given 5 stars ) but l guess that can't be helped with everyone experiencing transport and stock problems.
25 listopada 2021
Odpowiedź od Carpets And More
Thanks for the great review and your valued business! We appreciate your patience and understanding on the delivery, as most are on time there are the odd occasion delays occur out of our hands. We look forward to welcoming you back should you need anything else
Superb!!
Great product, great price, great service, all you need, don’t go elsewhere, you will not be disappointed. Thank you all at Carpets and More !!!
22 listopada 2021
Odpowiedź od Carpets And More
Thanks for the lovely review, we're so happy that you are pleased with your purchase and the service - you are most welcome and we look forward to welcoming you back in the future!
A satisfied customer
The carpet was delivered, within 10 days of the order (coming from Manchester to greater Glasgow) around 8am as anticipated.
It will be fitted later this week👍
22 listopada 2021
Odpowiedź od Carpets And More
Thanks for the lovely review, we're delighted you were happy with your order and service, we're confident it will look fantastic once fitted! Thanks again for your valued business.
Excellent service will use again
21 listopada 2021
Odpowiedź od Carpets And More
Thanks for the great review and we're delighted you'd use us again, we look forward to welcoming you back!
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