Akram & Jason were a pleasure to deal with. When they realised the order would not arrive in time we changed the order for a better cheaper carpet.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Akram & Jason were a pleasure to deal with. When they realised the order would not arrive in time we changed the order for a better cheaper carpet.
Reakcja na opinię
We had a slight problem with some of the flooring and rang Jason and he immediately contacted the manufacturer and had replacement flooring delivered the next day. His level of customer service and pr... Zobacz więcej
Very pleased with our initial experience of Carpets and More (contact was Jason). 30sqm of superb carpet at a very competitive price. Looks fantastic in situ. It made us decide to do all the other... Zobacz więcej
Reakcja na opinię
Ordered on late in the 17th, had an emailing asking for preferred delivery day and that it’s planned for Monday 22nd but may come Tuesday. Carpet arrived on Monday and the underlay on Tuesday. Fast de... Zobacz więcej
Reakcja na opinię
Gould House, M20 4ZE, Manchester, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was kept informed throughout the process or ordering and delivery.
There was a problem with the delivery arriving damaged but Carpets and Moore dealt with the situation quickly and efficiently by replacing the order to my full satisfaction

Odpowiedź od Carpets And More
Good company selling quality products at competitive prices. There was an issue with the delivered product and Akram and his team did their best in finding a solution to my satisfaction. I am happy to recommend them. The only thing I would suggest to them is to improve their website as it appears to be too slow and doesn't appear to work properly.

Odpowiedź od Carpets And More
Akram and the team bent over backwards to get us replacement flooring when we had been let down. Will definately recommend this company!

Odpowiedź od Carpets And More
Jason and Akram were both always very helpful, communicative and generally great to deal with. They seem to have a very wide range of quality products available and what always turned out to be the best prices I could find online.
We had in general good experience. The carpet itself looks amazing. Delivery has been rescheduled but we’ve got it at the next day so we are pretty happy with it
What a great company... From chatting to the guys at customer service to Andy who delivered my carpet they made it easy and stress free. Delivered when they said they would and kept me informed all the way. The price was great and the service excellent. I won’t go anywhere else for carpet in the future.
I was very impressed with the customer service that I received from Carpets & More. The manufacturer made a mistake on the colour of one of the carpet rolls that I ordered. Akram was able to push the manufacturer to deliver another roll to me, instead of producing a new roll from scratch, saving a lot of time. Throughout my interactions with Akram, he came across as efficient, knowledgeable, professional.
We paid for some samples to be sent to us. We then had an email to say these had been discontinued and our money would be refunded. This was 6 weeks ago and our money had not been refunded and all emails to chase have been ignored. It is only a small sum of money but the point is we have paid for something we haven't received. Very relieved we have not bought any flooring from this company!

Odpowiedź od Carpets And More
Two friendly guys kept us updated on their exact time of arrival and did a great job of cleaning our sitting room, stairs and landing. Our 15 year old carpets are now clean and stain free and look like new. Great job lads! Highly recommended
Excellent company to deal with - sent samples, competitive prices and kept in touch as matter of courtesy.
Delivered capers within 24 hours of their arrival at warehouse.

Odpowiedź od Carpets And More
Quick and easy ordering process, fantastic customer service from start to finish and a great quality carpet to boot. Many thanks to Jason and Akram for having the carpet delivered right on time at such short notice!

Odpowiedź od Carpets And More
Fantastic company to deal with. I needed my flooring quickly, Jason couldn’t have been more helpful and marked my order as priority. I received my flooring on time and I’m delighted with it.
Thank you Jason for keeping me updated throughout, I wouldn’t hesitate ordering from you again.

Odpowiedź od Carpets And More
Absolutely beautiful carpets. Delighted with the service. Would definitely recommend..
Very helpful and friendly advisor and quick delivery.

Odpowiedź od Carpets And More
Thank you Akhram and Jason.
Absolutely fantastic to deal with from start to finish. They helped us with the measurements and kept us informed throughout.
Will be ordering again as have 2 more bedrooms and some amtico flooring for the large rear extension which is being built.
Many Thanks lads

Odpowiedź od Carpets And More
Jason was so helpful, pleasant manner and followed through on everything. Carpet delivered on time with helpful driver. On Jason’s recommendation found fitter on NICF - great job.

Odpowiedź od Carpets And More
Placed order with them, was provided with delivery date. Called on the date of delivery to be told they hadn't been successful in getting hold of the flooring and they wouldn't be able to uphold the order. Apparently, they had been trying to get hold of the flooring in the days before, so they could have made a phone call to inform me about the issues they had been facing, to warn me. Disappointing that they didn't inform me and really let me down. The delivery date was last week and I am still facing delays now trying to get hold of flooring from a different company for my customer and this has had a knock on affect for my company. Really disappointing and not what you expect. Supply chains are difficult at the moment but it's not difficult to contact customers!

Odpowiedź od Carpets And More
Great communication and very accomodating with our order.
Would recommend to anyone looking for high quality engineered wood floors.

Odpowiedź od Carpets And More
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.