Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Easy to find what I was looking for. Had it in stock. Excellent price. Easy to order. Was kept up to date with order delivery. Delivery came well packaged and fast. Really happy with my purchase and s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Loja excelente, miniaturas de qualidade e autênticas. Se surge alguma dúvida ou questionamento, rapidamente eles respondem, dedicam-se ao bom relacionamento com o colecionador e tem um excelente prog... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Another fantastic helmet from CMS to add to the collection. Slightly delayed due to lead times but this can't be helped or CMS' fault. Email advised of delivery and was delivered as stated. Excellent... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Amazing products. I pre-ordered the Lando Norris helmet and I bought the Mclaren set. Both were shipped together when the helmet came into stock,they were packaged really well. The quality is ama... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep modelarski

Napisane przez firmę

We're the home of model cars. Everything from Minichamps to Kyosho and Solido, across a variety of scales - large availability of 1/18 and 1/43.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

241 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Turning a negative into a positive

Turning a negative into a positive. Getting an email telling me a former order was on its way again, was a worry, but the team at Car Model Store were quick to apologise, and explain it was a system error - they then offered a generous discount, which I was delighted to take up - my next model arrived just a few days later. Great service.

29 maja 2025
Opinia niezależna
Logo Car Model Store

Odpowiedź od Car Model Store

Thanks for your understanding, we're really glad we could turn things around quickly and that you were happy with the outcome!

Oceniono na 5 z 5

Wonderful service

Wonderful service, kept me up to date with order , I bought as gifts ,very happy thank you.

26 maja 2025
Opinia niezależna
Logo Car Model Store

Odpowiedź od Car Model Store

We're delighted that you were pleased with the service and that the gifts were well received. It means a lot to us as a small business. Let us know if we can help with anything else in future!

Oceniono na 5 z 5

Very good experience with car model…

Very good experience with car model store brand new model helmet good price and good delivery service 🚚 very reliable customer service

26 maja 2025
Opinia niezależna
Logo Car Model Store

Odpowiedź od Car Model Store

We're really glad to hear you had a great experience and that your helmet arrived safely. We truly appreciate your support and look forward to helping you again soon! 🏁

Oceniono na 5 z 5

Great product

Great product, price and really quick delivery.
5 stars

15 maja 2025
Opinia niezależna
Logo Car Model Store

Odpowiedź od Car Model Store

Thank you so much for the kind words and 5 stars! We're thrilled to hear you were happy with the product, price, and speedy delivery. Hope to serve you again soon!

Oceniono na 5 z 5

Highly recommend cms

Highly recommend cms. Good price, well packaged.

12 maja 2025
Opinia niezależna
Logo Car Model Store

Odpowiedź od Car Model Store

Thank you for the great feedback! We're glad you were happy with the price and packaging, really appreciate the recommendation!

Oceniono na 5 z 5

I have had several orders from here

I have had several orders from here. Our grandson love F1.I have had not had any issues. Update emails have been great. Quick delivery.

9 maja 2025
Opinia niezależna
Logo Car Model Store

Odpowiedź od Car Model Store

Thank you so much! We're delighted to hear your grandson enjoys the F1 models and that everything’s been smooth with your orders.

Oceniono na 4 z 5

Worth The Wait

After a wait due to the release date being put back, ( not CMS fault) the model arrived and was very happy with detail of it. If anything could be improved I would say that a general email to customers advising of delays would have been preferred to save having to ask what was happening with order. Also Royal Mail advised it would have been delivered on a Saturday but ended up being delivered on the Tuesday. Possible would have been Monday but was a bank holiday.

Overall happy with service and pretty sure I will be back to order again

8 maja 2025
Opinia niezależna
Logo Car Model Store

Odpowiedź od Car Model Store

Thanks so much for the honest and thoughtful feedback! We’re really glad to hear you were happy with the model, and we’ll take your suggestion on better delay updates onboard. Looking forward to welcoming you back again soon!

Oceniono na 5 z 5

Good shopping experience

My order was delayed due too changing release dates not retailers fault , but when it arrived was very pleased great detail, and value for money , was well packaged so overall experience was good .

1 maja 2025
Opinia niezależna
Logo Car Model Store

Odpowiedź od Car Model Store

Thanks for the great review! We're glad you were pleased with the model and appreciate your patience with the delay. Hope to see you again soon!

Oceniono na 5 z 5

A great quality model

A great quality model, at a good price.
Very well packaged, and fast delivery!

17 kwietnia 2025
Opinia niezależna
Logo Car Model Store

Odpowiedź od Car Model Store

Thanks so much for your kind review! We're pleased to hear you’re happy with the model, packaging, and speedy delivery.

We appreciate your support!

Oceniono na 5 z 5

Great prices and fast deliveries

Great prices, fast deliveries and good communication with people about package and great overall

5 kwietnia 2025
Opinia niezależna
Logo Car Model Store

Odpowiedź od Car Model Store

Thanks so much for the kind words! We're really glad to hear you were happy with the prices, delivery and communication, We appreciate your support! 😊

Oceniono na 5 z 5

Amazing customer service

Amazing customer service, very friendly and was more than happy to help with my needs, item came after the date I wanted which was weeks after the order, faultless company with a great team would highly recommend 10/10

2 kwietnia 2025
Opinia niezależna
Logo Car Model Store

Odpowiedź od Car Model Store

Thank you so much for the glowing review! We're really glad our team could help, even if things arrived a little later than hoped. Your kind words mean a lot to us!

Oceniono na 1 z 5

Pre-Order chase

I placed a pre-order and had to chase multiple times for updates, they failed to tell me the items were no longer coming into stock and I had to ask them after noticing the items were no longer listed for sale.

Further had to chase for the one car which was in stock to be sent with the refund issued. No compensation for the inconvenience offered.

28 lutego 2025
Opinia niezależna
Logo Car Model Store

Odpowiedź od Car Model Store

Thank you for sharing your feedback about your recent pre-order. We're truly sorry for the frustrating experience you've had with the lack of timely updates, our failure to inform you about discontinued items, and that you needed to chase both your refund and delivery. We understand your disappointment regarding our communication and service, and we apologise for not offering proper compensation for the inconvenience caused.

To properly investigate your order details and address your concerns, we would be grateful if you could provide your order information via the separate private message we'll send shortly. We rely on manufacturer information which unfortunately sometimes changes without notice, but we should have communicated this promptly. We're fully committed to improving our processes based on your invaluable feedback and genuinely hope we may earn back your trust.

Oceniono na 5 z 5

What I liked most was the efficient and…

What I liked most was the efficient and friendly communication. The delivered product was precisely what I wanted and it was delivered in perfect condition. Thank you again.

3 marca 2025
Opinia niezależna
Logo Car Model Store

Odpowiedź od Car Model Store

Your 5-star rating is a wonderful surprise. We're so happy to know that you enjoyed our service.

Oceniono na 5 z 5

The products are amazing quality and we…

The products are amazing quality and we are very happy and would use again

21 stycznia 2025
Opinia niezależna
Logo Car Model Store

Odpowiedź od Car Model Store

Thank you for giving us a perfect score. Your positive feedback motivates us to continue providing excellent service.

Oceniono na 5 z 5

Great first time experience

Great first time experience. Will definitely be purchasing more from this store. Items sent out promptly. Great prices. Highly recommended.

6 stycznia 2025
Opinia niezależna
Logo Car Model Store

Odpowiedź od Car Model Store

We're happy you enjoyed your experience! Thank you for the 5-star review.

Oceniono na 5 z 5

A professional seller.

Article was delivered promptly and as advertised Nice to deal with a professional organisation. Well done.

2 stycznia 2025
Opinia niezależna
Logo Car Model Store

Odpowiedź od Car Model Store

We appreciate your kind words. We look forward to serving you again soon!

Oceniono na 5 z 5

####

Impeccable service and careful packaging.
Thank you very much from Greece.

8 stycznia 2025
Opinia niezależna
Logo Car Model Store

Odpowiedź od Car Model Store

We're thrilled to hear you had a great experience! Thanks for the 5-star rating.

Oceniono na 5 z 5

Fast Delivery, Great Service

Fast Delivery, great service. Ordered a few times from CMS and fast delivery every time. Even ordered on Boxing Day, package was still with me on Monday 30th I think. Brilliant service.

26 grudnia 2024
Opinia niezależna
Logo Car Model Store

Odpowiedź od Car Model Store

We're so grateful for your 5-star feedback. It's a great reminder of why we do what we do.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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