Car leasing made simple™ Recenzje 

2235
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had the pleasure of dealing with Lou at AFL recently while exploring options for a new lease vehicle. Even though market lead times meant we couldn’t get an order over the line on this occasion, I... Zobacz więcej

Oceniono na 5 z 5

From day 1 to the day I received the car I have had excellent service . it has been easy to navigate any forms that needed completing. All communication have been excellent . I would highly recommend... Zobacz więcej

Oceniono na 5 z 5

Fantastic service from enquiry to delivery and follow up. All updates and information kept up to date. My agent Bhav was superb with knowledge and quality of service. Would highly recommend Bhav and c... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is what excellent customer service looks like! From my initial enquiry, to post-delivery, the process has been faultless. Really great communication throughout and helpful, knowledgeable staff wh... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Leasing samochodów
  2. również w kategorii:
  3. Finansowanie samochodów
  4. Naprawa samochodu
  5. Salon samochodowy
  6. Usługi leasingowe

Napisane przez firmę

Looking for a new lease car deal? We provide competitive car leasing deals for business and personal car leasing deals with free mainland UK delivery.

CarLeasingMadeSimple - You browse. You click. You drive.

Napisane przez firmę

Honesty, Integrity and Good Value
At CarLeasingMadeSimple we live by our values and we aim to demonstrate them in every action our staff take. From the initial enquiry, through to the delivery of your new car or van, all our staff aim to ensure you're given the experience you deserve.
Our Pricing
At CarLeasingMadeSimple our leases are based on: - No documentation fees or charges - No money taken up front, all payments made directly to the lender - Brand new UK supplied cars and vans - Manufacturer Warranty & Road Tax - Free delivery to a UK mainland address

Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(2235)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 167

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Oceniono na 5 z 5

What a great service from AFL

I had the pleasure of dealing with Lou at AFL recently while exploring options for a new lease vehicle. Even though market lead times meant we couldn’t get an order over the line on this occasion, I cannot speak highly enough of her service.

Lou is easily the most knowledgeable, genuine, and supportive broker I have ever dealt with. She listened to our requirements, explored every avenue, and gave honest, grounded advice without any hard-sell tactics. She is a real credit to AFL, and I wouldn’t hesitate to recommend her to anyone looking for a lease.

12 października 2026
Opinia niezależna
Oceniono na 5 z 5

An exceptional level of Service from…

An exceptional level of Service from Kurt and the team, with great communication at every step, from first enquiry right through until after car delivery. So refreshing to have such amazing service, I would not hesitate to recommend.

15 października 2026
Opinia niezależna
Oceniono na 3 z 5

Overall nothing to complain about but…

Overall nothing to complain about but we have felt that communication hasn’t been great and we had to wait quite a long time for our vehicle which maybe wasn’t communicated that well. A follow up call would be nice once the vehicle arrives to ensure all is well and all gone to plan. Anyway all fine and overall a good service.

14 października 2026
Oceniono na 1 z 5

Wrong spec vehicle delivered…

Wrong spec vehicle delivered "knowingly." Vehicle dirty and fluid levels low. Infotainment screen had a fault and recall awaited on vehicle, which I was not made aware of.
Would never entertain using this leasing company again.
Although I was compensated, it completely took the gloss off having a new car.
Explanation given by the lease company is incorrect. 2026 version ordered, 2026 version confirmed by lease company. I have an e mail which shows we were apparently rung and we said the 2025 version was ok. It never happened. Lies and more lies. Stay clear of this company for your own sanity.

1 października 2026
Opinia niezależna
Logo Car leasing made simple™

Odpowiedź od Car leasing made simple™

Hi Michael,

We’re sorry for the confusion and disappointment caused.

The offer was for a Model Year 2025 vehicle. Unfortunately, our order form incorrectly stated Model Year 2026, which also resulted in the wrong specification being sent to you.

Although the dealership subsequently confirmed the correct model year and asked us to check this with you, your Account Manager mistakenly believed this had already been confirmed.

We acknowledge that we failed to make you properly aware of the correct model year before delivery, and we sincerely apologise.
Once the error was identified, we offered you the choice of rejecting the vehicle or retaining it with a £1,000 goodwill payment.

You chose to retain the vehicle and accept the payment. We recognise that this does not undo the disappointment caused.

While we fully accept responsibility for the error relating to the vehicle specification and model year, we believe the resolution offered was both fair and proportionate.

The level of goodwill provided reflected the exceptional nature of this incident and our commitment to putting things right. We are proud of the excellent feedback we receive from the vast majority of our customers, and believe that both the significant compensation offered, and our overwhelmingly positive customer reviews, demonstrate that this was an isolated and unfortunate error rather than a reflection of our usual standards of service.

As a credit broker, we do not inspect vehicles before delivery. We understand you have been liaising directly with the supplying dealership regarding the vehicle’s condition, screen and recall.

Thank you for your feedback. We’re sorry that our handling of your order fell below the standard you should expect from us.

Car Leasing Made Simple Team

Oceniono na 5 z 5

Great Service

Louise was very professional in how she dealt with changing my car and is highly recommended. She looked for and found me the best vehicle at the best value for money with the spec/vehicle i wanted.

5 października 2026
Opinia niezależna
Oceniono na 5 z 5

From day 1 to the day I received the…

From day 1 to the day I received the car I have had excellent service . it has been easy to navigate any forms that needed completing. All communication have been excellent . I would highly recommend this company to anyone.

12 października 2026
Oceniono na 5 z 5

Car leasing made simple performed…

Car leasing made simple performed exactly as described as their communication was excellent and prompt every step of the way from my initial query for a cost estimate to delivery to my door of the vehicle

6 października 2026
Opinia niezależna
Logo Car leasing made simple™

Odpowiedź od Car leasing made simple™

Thank you for such a kind review. We’re really pleased our communication was prompt and clear for you at every step, from your first request for a quote right through to the car arriving at your door. Enjoy your new vehicle!

The Car Leasing Made Simple Team

Oceniono na 5 z 5

Fantastic service from enquiry to…

Fantastic service from enquiry to delivery and follow up. All updates and information kept up to date. My agent Bhav was superb with knowledge and quality of service. Would highly recommend Bhav and car leasing to anyone looking to get a new vehicle. Very satisfied customer

1 października 2026
Opinia niezależna
Logo Car leasing made simple™

Odpowiedź od Car leasing made simple™

Thanks so much, Alex, this made our day! We’re thrilled everything went smoothly from enquiry through to delivery and beyond.
Bhav will be really chuffed to hear such kind words, and we’ll make sure he sees them. Thanks for recommending us, and enjoy the new car!

Oceniono na 5 z 5

Amazing deals

I got an amazing deal with them for a car. My customer service rep Louise was easy to deal with and kept me informed all through the stages including any delays.

If there were any issues, someone was just a phone call or an email away.

5 października 2026
Opinia niezależna
Logo Car leasing made simple™

Odpowiedź od Car leasing made simple™

Brilliant to hear you got such a great deal! Thanks for the kind words about Louise. We always want you to feel in the loop, delays and all, and it’s great to know help was only ever a call or email away. Happy driving!

The Car Leasing Made Simple Team

Oceniono na 5 z 5

Louise did an excellent job

Louise did an excellent job. Always polite and always professional. Thank you for all your help.

24 września 2026
Logo Car leasing made simple™

Odpowiedź od Car leasing made simple™

Thank you, Martin, what a lovely message! We’ll make sure Louise hears how much you appreciated her help, and she’ll be delighted. Enjoy your new car!

The Car Leasing Made Simple Team

Oceniono na 5 z 5

Excellent process from initial…

Excellent process from initial questions and quote, ordering and taking delivery of the vehicle.

1 października 2026
Logo Car leasing made simple™

Odpowiedź od Car leasing made simple™

Thank you for the excellent review! It's great to hear that everything went smoothly for you. We hope you enjoy your new vehicle, and we'll be here whenever you need us.

The Car Leasing Made Simple Team

Oceniono na 5 z 5

Great comms throughout

Great comms throughout - quick to respond. I have used CLMS for my last 3 cars and never had an issue

21 września 2026
Logo Car leasing made simple™

Odpowiedź od Car leasing made simple™

Thank you, Anton. It's great to hear our team kept you updated and got back to you quickly. Thank you for choosing us for your last three cars. We look forward to helping with the next one!

The Car Leasing Made Simple Team

Oceniono na 5 z 5

Excellent service from start to finish

Excellent service from start to finish, it was the simplest process I have experienced whilst buying a car. I can't say a negative word so far and hopefully that remains the same.

26 września 2026
Opinia niezależna
Logo Car leasing made simple™

Odpowiedź od Car leasing made simple™

Thank you for your kind words. We're really pleased the process felt so simple from start to finish. If you ever need anything during your lease, our team is always happy to help.

The Car Leasing Made Simple Team

Oceniono na 5 z 5

Great customer service

Great customer service, Ben Tamlyn was fantastic & supported through whole process from order to delivery 👍🏼

25 września 2026
Logo Car leasing made simple™

Odpowiedź od Car leasing made simple™

Thank you for your review. It's great to hear Ben supported you all the way from order to delivery. We'll make sure he sees your kind words. Enjoy the new car!

The Car Leasing Made Simple Team

Oceniono na 5 z 5

Originally ordered new car but changed…

Originally ordered new car but changed my mind due to online speculation
So changed to a different car
The process was effortless and there was always someone to talk to too through the process
Would definitely recommend :-)

24 września 2026
Logo Car leasing made simple™

Odpowiedź od Car leasing made simple™

Thanks, Dale. Changing cars partway through can feel like a big decision, so we're glad the switch felt effortless and there was always someone to talk to. Thank you for recommending us!

The Car Leasing Made Simple Team

Oceniono na 5 z 5

Always very helpful and kept me…

Always very helpful and kept me informed of the process at regular intervals, great price as well.

22 września 2026
Opinia niezależna
Logo Car leasing made simple™

Odpowiedź od Car leasing made simple™

Thank you, Ivor. We're pleased you felt kept in the loop throughout and that you were happy with the price. Enjoy your new car!

The Car Leasing Made Simple Team

Oceniono na 5 z 5

It was very simple and no problems at…

It was very simple and no problems at all. Luckily I got another V/W so I knew where everything was. But if a new person received their new car and totally new to them. The person who drop the car couldn’t help. He was just the driver dropping car off. I think that was sad. I was always showed where everything was especially a new car.

15 września 2026
Logo Car leasing made simple™

Odpowiedź od Car leasing made simple™

Thank you for your feedback and for taking the time to leave a 5-star review. We're delighted to hear about your positive experience overall.

We appreciate your comments regarding the vehicle delivery process and will ensure this feedback is shared with the relevant delivery partner/dealership so they can review and continue to improve the service they provide.

We hope to assist you again in the future.

The Car Leasing Made Simple Team

Oceniono na 5 z 5

Huge thanks to Louise

Couldn’t be happier with the efforts made by Louise McDonnell in arranging my new car. Went above and beyond to get the deal funded and across the line. It’s easy to overlook the obstacles we came across when sourcing, funding and delivery of this car. A new customer for AFL, a new company to get credit for as well as a new dealer introduced to AFL and not to mention a rare and difficult car/spec to secure. Nothing was too much bother for Louise.

I’m very grateful and I have a fantastic new salary sacrifice car. Win, win.

21 września 2026
Opinia niezależna
Logo Car leasing made simple™

Odpowiedź od Car leasing made simple™

Thank you, Andy. Sourcing a rare spec, arranging funding for a new company and bringing on a new dealer all at once is no small task, so it's great to hear Louise went above and beyond to make it happen. We'll make sure she sees your kind words. Enjoy your new salary sacrifice car!

The Car Leasing Made Simple Team

Oceniono na 5 z 5

Great service got exactly what i wanted…

Great service got exactly what i wanted at a very competitive monthly cost Ali was great

11 września 2026
Logo Car leasing made simple™

Odpowiedź od Car leasing made simple™

Thanks, Alan. We're glad Ali found you exactly the car you wanted at a competitive monthly cost. We hope you enjoy it!

The Car Leasing Made Simple Team

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