Cardinal Financial Company Recenzje 

594
•
Wynik TrustScore: 2 na 5

2,2

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Oceniono na 1 z 5

DO NOT WASTE YOUR TIME HERE, as we have learned the hard way… closing date after closing date after closing date…. As lock rate fees climb climb climb. Poor communication…. At its worse. We were tol... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

I think they are okay ? My contact with them was limited as I used mortgage broker that was less than just okay. I had one interaction with Cardinal Financial during closing and it was great. I... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

What do you means what went wrong this time? I'm a Realtor and would like to share a horrible experience I had with Bill Leear Loan Officer with Cardinal. I gave him two loans, one for a refi and the... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

They sell your information regardless even afterwards when my loan was sold to other company. I did use the company 10 years ago now I get junk mail that sponsor by cardinal mortgage

Reakcja na opinię

Informacje dotyczące firmy

  1. Pozabankowe usługi finansowe
  2. również w kategorii:
  3. Pośrednik finansowy

Napisane przez firmę

Cardinal Financial® is ending the mortgage mayhem. Powered by our living loan engine, Octane®, we deliver Speed to Mortgage™ with certainty from application to close—real approvals, real numbers, and real confidence. With operations in all 50 states, we're combining automation with human expertise to turn lending complexity into clarity. Cardinal has earned the coveted status of approved lender for Fannie Mae, Freddie Mac, and Ginnie Mae and is an approved lending institution by the FHA, VA, and USDA. Driven by innovation and a commitment to doing what's right, we're building the future of modern home lending with every clear, confident close. Cardinal Financial is a national mortgage lender offering home purchase and refinance loans through its loan engine, Octane, to borrowers in all 50 states. Founded in 1987, Cardinal Financial has been helping borrowers navigate the home loan process for nearly four decades. Cardinal Financial offers conventional, FHA, VA, USDA, and jumbo loan options for purchase and refinance, helping borrowers across all 50 states and DC find the right home loan for their needs. Whether you're a first-time homebuyer or refinancing your current home, Cardinal Financial's process delivers a fast, transparent path to closing. Cardinal Financial helps homebuyers and homeowners explore mortgage options and close with confidence from day one. Learn More: www.cardinalfinancial.com or follow us on Facebook (@cardinalfinancial), Instagram (@cardinalfinancial), and LinkedIn (@cardinalfinancial). Cardinal Financial Company, Limited Partnership NMLS #66247. Equal Housing Opportunity.


Dane kontaktowe

2,2

Słaba

Wynik TrustScore: 2 na 5

594 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

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2,2

Wszystkie recenzje

(594)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 4

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Oceniono na 1 z 5

First cardinal rule is to forget Cardinal Financial for your mortgage needs!!!

Apparently Cardinal Financial has very loose compliance and underwriting policies and procedures that aren’t adherent to the mortgages they promote.

After two months of continued processing and assurances of an iron clad commitment taking cash out of a total cash purchase fell apart.

Without granular detail, suffice it to say that their due diligence and commitments are happenstance. If drawing down a credit report is elementary procedure in this industry then cardinal failed that test miserably.

Have dealt with Cardinal in the past, unchanged circumstances and credit aspects and 11th hour project abort.

Raises some very disturbing questions regarding their capabilities, their dependency and adherence to market requirements/compliance and fee generation.

So after spending two months dealing with a unsavory agent, vapid promises and assertions, we were essentially told to look elsewhere.

If our experience doesn’t chill you then be forewarned. There are hundreds of companies anxious for your business Cardinal shouldn’t be among your options.

22 czerwca 2022
Opinia niezależna
Logo Cardinal Financial Company

Odpowiedź od Cardinal Financial Company

Thank you for your feedback and we apologize that we were unable to meet your expectations. At Cardinal Financial, our consumers are our number one priority and we strive to provide the best possible experience throughout the loan process. We would like the opportunity to speak with you regarding your experience. At your convenience, please contact our Customer Care department at (855) 957-6405 or via email to customercare@cardinalfina­ncial.com. Thank you.

Oceniono na 5 z 5

Awesome Experience!!

What I appreciated the most during my loan process is that the loan officer Ana was patient persistent and very knowledgeable in her position. She went above and beyond to get me the loan. There were times when I felt like quitting but Ana encouraged and assured me that it would happen. I have nothing but great things to say about my home buying process with Cardinal. I am referring friends family and everyone I know to Cardinal Financial Company for there home purchase.

9 czerwca 2022
Opinia niezależna
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Odpowiedź od Cardinal Financial Company

We can't thank you enough for your review and for having the confidence in us to refer our services. There is truly no greater compliment. We look forward to working with you again in the future for all of your home loan needs!

Oceniono na 1 z 5

Worse customer service ever

Worse customer service ever. Ive been dealing with rebuilding my home due to hurricane IdA. You would think they would want to make this is easy a possible and least stressful as possible considering there client just lost there home which by the way is still having to pay a mortgage on a home you cant live in.( months and still not finished. No one cares or knows what your going thru. All you do is get transferred around to different people and no one seems to know whats going on or how to help. Loss draft department is a joke. The person in charge of my account in loss draft is a complete moron. ill spare listing her name. And they are with holding and escrow refund stating that my account is past due which its not and one of the supervisors even stated that its not past due. No communication within from there departments. I have spent hours and days on hold to no answer and eventually get hung up on. I cant wait for the first chance to refinance away from this company. Ill be going local for sure.

9 maja 2022
Opinia niezależna
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Odpowiedź od Cardinal Financial Company

Hello Anthony,

We are so sorry to hear that you are dealing with these frustrations. We would appreciate the opportunity to gather some additional information so we can rectify this issue. At your convenience, please contact our Customer Care department at (855) 957-6405 or via email at customercare@cardinalfinancial.com and we would be happy to assist. Thank you.

Oceniono na 5 z 5

Glad I Chose Cardinal Financial for my Refi

The folks at Cardinal Financial were very welcoming and friendly. They took the time to listen and made us feel like they had our best interest at hand. They were available and took the time to answer our questions, address our concerns, educate us on the process. The recommendations that were made were again, with our best interest, and were very much appreciated. I wouldn't hesitate to use Cardinal Financial again and to recommend them to others.
The process with using Octane for all the document management was a bit cumbersome at times. The only thing I wished happened prior to starting the process was a "this is what to expect" conversation.

2 maja 2022
Opinia niezależna
Logo Cardinal Financial Company

Odpowiedź od Cardinal Financial Company

Thank you for the review and feedback, Steve. We're happy to see that the Cardinal Financial loan team was able to help you. If you need anything in the future, be sure to give us a call!

Oceniono na 1 z 5

OUT $500...and WASTED 5 MONTHS OF MY LIFE...

Lets begin back in December was finishing up a refi with another lender when i recieved a call by Cardinal and the conversation ended with i can beat there rate,... and etc etc. Now i like my loan officer and i hope its not him, but underwritng needs some help. So left first lender and jumped on board paid $500 up front for appraisal{big mistake}.Doc after doc after doc after letter after letter.... wait now lets do it again and oops again and now you need to talk to some credit counsel people to get your reports right. Ohh and they already had the paperwork/ docs that Credco called my bank and other financial institutions and got for Cardinal. How do i know this,....i was on the phone call. Never felt like a shmuck,like i did that day.JUst a couple days ago was finally told alright we did it way to hang in there,notary be getting ahold of you underwriting approved and its closing. YUP .....Wrong ...so wrong ....now i need to provide more docs, yall know whats next another extension ...and ANOTHER FEE tacked on AGAIN....whats that like 5-7extensions plus fees and boy pay attention cause those rate lock extensions ain't cheap....wish i knew of another recourse cause about a week or two ago i ws pissed. The message on Octane todo b/s board sent me into hyper "LIVID"......mode. Im not sure what i want to do out $500 dollars, with a family isn't feasible.Also why do i have to ask for a copy of appraisal ....did i not pay for it,,,and when i did ask ....what u plan on going somewere else. Well maybe, and make sure how you wasted 5 months and money and undo stress.

20 kwietnia 2022
Opinia niezależna
Logo Cardinal Financial Company

Odpowiedź od Cardinal Financial Company

We are so sorry to hear this. We apologize that we are not meeting your expectations and that you are experiencing delays. We would appreciate the opportunity to gather some additional information from you so we can rectify the situation. At your convenience, please contact our Customer Care department at (855) 957-6405 or via email at customercare@cardinalfinancial.com. Thank you and we look forward to hearing from you.

Oceniono na 5 z 5

Amazing team!

Amazing team, saved us a ton on our refinance! Highly recommended!!

11 kwietnia 2022
Opinia niezależna
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Odpowiedź od Cardinal Financial Company

That is so great to hear, Scott! Thank you for the review and recommendation. We're so glad we could help save you money on your refinance and we look forward to working with you more in the future!

Oceniono na 5 z 5

Barbara Grant-Proctor Cardinal Financial…

Barbara Grant-Proctor is by far the best Agent that I've ever worked with. Her relentless dedication to me even on her day's off ensured the closing of my loan. I will be back to Cardinal Financial as a repeat Customer.

5 kwietnia 2022
Opinia niezależna
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Odpowiedź od Cardinal Financial Company

Thanks for sharing your experience with Barbara, Nicole. We'll pass your review up the chain to make sure your LO gets the credit they deserve. Please let us know if there's anything we can help you with in the future!

Oceniono na 5 z 5

Jacqueline Almendares is Cardinal…

Jacqueline Almendares is Cardinal Financial top customer oriented representative. She made the loan application a breeze, and I have told all of my relatives and friends to call her when they need financing.

5 kwietnia 2022
Opinia niezależna
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Odpowiedź od Cardinal Financial Company

We can't thank you enough for your business and for having the confidence in us to refer our services. There is truly no greater compliment. We look forward to working with you again in the future!

Oceniono na 5 z 5

Excellent mortgage company and I don’t…

Excellent mortgage company and I don’t regret to choose Gardinal.

5 kwietnia 2022
Opinia niezależna
Logo Cardinal Financial Company

Odpowiedź od Cardinal Financial Company

Thank you for choosing Cardinal Financial and for taking the time to leave a review, Ivy! Don't hesitate to reach out if we can help with anything else in the future!

Oceniono na 5 z 5

This is such a great company to work…

This is such a great company to work with. They make the experience very pleasant and easy. I highly recommended it.

5 kwietnia 2022
Opinia niezależna
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Odpowiedź od Cardinal Financial Company

Thank you for the review and recommendation, Aymara! The Cardinal Financial team is so happy we could assist in your journey as a homeowner. If you need anything in the future, be sure to contact us!

Oceniono na 5 z 5

These ladies were truly amazing

These ladies were truly amazing ! The assistant the loan officer and the transaction coordinator !!! I’m so thankful for these ladies making my house buying process so amazing !!!!! We closed in 18 days !!!!! 🙌🏿🙌🏿

4 kwietnia 2022
Opinia niezależna
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Odpowiedź od Cardinal Financial Company

Thanks for your review, Osquala! We're happy to see that the Cardinal Financial loan team was able to help you purchase your home quickly. If we can ever serve you again in the future, we're happy to do so.

Oceniono na 5 z 5

Julie and her team were amazing!

Julie and her team were amazing. They assisted with the refinance of our home and made the process as seamless and easy as possible.

We would definitely recommend them! A+ service all the way.

29 marca 2022
Opinia niezależna
Logo Cardinal Financial Company

Odpowiedź od Cardinal Financial Company

Thanks for sharing your experience with Cardinal Financial, Brian! It was a pleasure to help you refinance your home. If you need anything in the future, be sure to give us a call!

Oceniono na 5 z 5

Awesome staff

Awesome staff! Yusuf Gallardo and Robyn Reese were excellent communicators, either on the phone or via email, all questions were answered so quickly, it seemed as if they were just concentrated on us, and us only. excellent staff, excellent company

29 marca 2022
Opinia niezależna
Logo Cardinal Financial Company

Odpowiedź od Cardinal Financial Company

We love to see this, Gabriel. Thanks for your review, and please keep Cardinal Financial in mind for future home financing. We're always here to help!

Oceniono na 5 z 5

Great experience can't ask for anything better!!

Worked with loan originator Nathan Harary and he successfully helped me make my first purchase in NJ. I almost thought my loan wouldn't go through but Nathan is a magic worker. Such a loving and caring agent with 100% dedication and professionalism, highly recommended!

28 marca 2022
Opinia niezależna
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Odpowiedź od Cardinal Financial Company

Wow, that means a lot to us, Yao. We’re thrilled Nathan and the Cardinal Financial team were able to exceed your expectations. Please let us know if we can do anything to assist you in the future!

Oceniono na 5 z 5

Wonderful experience!…

I had a wonderful experience working with my loan officer. I had no idea how to start with the process of refinancing my home, but I felt very comfortable and at ease since I was able to contact the appropriate dept as needed. I would definitely recommend this company.

22 marca 2022
Opinia niezależna
Logo Cardinal Financial Company

Odpowiedź od Cardinal Financial Company

Thank you for the review and recommendation, Ayde! It is always our goal to provide a positive experience and we are so glad to hear that we met your expectations. We look forward to working with you again!

Oceniono na 5 z 5

Tyler and his team are very…

Tyler and his team are very professional and helped and guided us step by step to get our house.

21 marca 2022
Opinia niezależna
Logo Cardinal Financial Company

Odpowiedź od Cardinal Financial Company

Thank you for taking the time to leave a review and share your experience with Tyler and the Cardinal Financial team! We’re so glad we were able to assist in your journey as a homeowner.

Oceniono na 5 z 5

Smooth ReFi

Everything was explained to me during each step of the process. I was given options to choose from. And what I had wanted to accomplish with my refi was achieved.

17 marca 2022
Opinia niezależna
Logo Cardinal Financial Company

Odpowiedź od Cardinal Financial Company

Thank you for taking the time to leave a review and share your experience with the Cardinal Financial team! We're so happy we were able to help you refinance your home. Don't hesitate to contact us if you need anything in the future!

Oceniono na 5 z 5

True Leaders in Lending

The home loan process has many steps and requires lots of information which can be overwhelming and even disheartening. Mark and his team not only explain the steps and info requirements in plain language, but also give a clarity which dissolves the fear surrounding one of the most expense purchases in a person's lifetime. Mark is more than a Loan Officer he's one of the few folks who is a "loan educator."

15 marca 2022
Opinia niezależna
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Odpowiedź od Cardinal Financial Company

Thank you for letting us know about your positive loan experience with Mark and the Cardinal Financial team. It is always our goal to provide a positive experience and we are so glad to hear that we met your expectations. We look forward to working with you again!

Oceniono na 5 z 5

Great communication / good team!

I had a great experience with Cardinal Financial. The team was very knowledgeable and they communicated effectively and often every step of the way.

15 marca 2022
Opinia niezależna
Logo Cardinal Financial Company

Odpowiedź od Cardinal Financial Company

Thanks for sharing your experience with Cardinal Financial! Our team takes pride in providing excellent service, and we're thrilled you were happy with your experience. Please let us know if we can do anything else to help in the future!

Oceniono na 5 z 5

Best lending team!

Jessica and Rebecca were amazing from start to finish and I would recommend anyone reach out to them if you are in the market!

14 marca 2022
Opinia niezależna
Logo Cardinal Financial Company

Odpowiedź od Cardinal Financial Company

Wow, that means a lot to us, Katie! We’re so grateful for your business and appreciate your recommendation. If you need anything in the future, be sure to contact the Cardinal Financial team!

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