Cannon Safe Recenzje 

Contacted Cannon Customer Service because my replacement lock keyboard would not unlock the safe. Jesse Devora assisted me in trouble shooting the problem. For some reason the new lock had drained the battery so that it would beep but not unlock. We tried a new battery and it worked properly. Very courteous and patient as I searched for a new battery. Very pleased !!

Very quick to help and get to the bottom of it. Thank you!

Had a keypad issue with my safe. Gabe from customer service was very helpful with helping me order a new one

Toni did a great job of taking care of me

Chatted with agent about my Cannon Safe's Electronic Lock taking way too many tries to open. Set me up with a replacement lock and only charged me for shipping 15.95 service was fast and easy!

Gabe knew what he was talking about. He listened and helped in a courteous manner. Thank you very much.

The experience was excellent, took a while to get through, lay your phone on lap about 10 minutes, but the lady took my info, it was about keypad eating battery's, got new one ordered 31 dollers, I was to lazy look for receipt.

Cabe was very helpful as well as knowledgeable. He answered all my questions, explained where to locate my key number and never made me feel rushed. In my opinion, his customer service was exceptional.

Toni Rodarte was able to help me with my combination change and forwarded the user manual as well.
She was very polite and very very patient!!

I used the chat mode available and the CSR was extremely helpful. I have been experiencing issues with my digital keypad… I was never provided with the troubleshooting steps to attempt to resolve it and so far, my safe appears to be functioning normally. But, this is how the safe has been functioning… it will open/close with no issues for several months, then won’t open. The CSR provided an email to use should the safe start malfunctioning again… THANKS TONI!

I spoke with a rep on the phone regarding a worn out touch key pad on my safe. Once he received the necessary information, he sent me a link so I could purchase a new one. The link also had video links for how to change the electronics and reprogram the key pad. The parts arrived in a reasonable amount of time and i was able to install and reprogram the new key pad in about 20 minutes.

Safe is pretty good. The customer service was great!

What made my experience great was the help I was had, Alfredo got the job done. He was very pleasant to work with and knew how to get my warranty work processed.

The wait time was a bit long, but once I had a rep on the phone, my issue was solved within a few minutes. Gabe was patient in helping me reset my code and get our safe registered.

Other then not receiving my spare keys from the forst go around with service, i did finally get ahold of them and it was taken care of with professionalism and fast action

Support team was very helpful and knowledgeable. Response time was very reasonable.

I lost my master key while my safe was in storage while I was off working and then the keypad decided not to respond.
After going online and filling out a ticket I waited and still never received any confirmation until I called customer service. Things seemed to be progressing after then then I get an email stating my ticket would be closed,even after sending an email stating that I needed assistance.
I received an email informing me how to pay for my key and the amount, which I promptly did.
Still no email or anything until I called today(02/24/2026) and after getting a call back from Gabe Cordova my issue seems to be resolved.
Just seems like a lot of dropped balls during this time of trying to work out the problem.

One of the worse experiences I have ever had. No response through email. I've paid the money and they won't give me my replacement key. Don't purchase from them.

The support, even many years after purchase, is excellent.

We purchased our gun safe about 12 years ago. We’ve had problems with the key pad. The customer service folks are great. They are good listeners and really try to help. They sent us a new keypad last week. Both folks we talked to were great. The one today was very patient and helpful. We were able successfully open the safe. Thank you.