Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I bought Barefoot model and it fit perfectly fine and is very comfortable. Second one was little small so I wanted to replace it, customer support provided very friendly and quick support. I will defi... Zobacz więcej

Oceniono na 5 z 5

What a great experience. Ordered 2 pairs which was very straightforward on the website. Unfortunately both pairs were too large but my request for replacements was dealt with promptly and efficiently.... Zobacz więcej

Oceniono na 1 z 5

Hatte 2 Paar Schuhe für meinen pflegebedürftigen Vater bestellt. Von den 2 Paar Schuhen wurde eine falsche Größe geschickt. Das andere Paar passte leider auch nicht. Bei dem Versuch und der Kontaktauf... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Come regalo di Natale abbiamo acquistato due paia di Scarponcini Invernali Barefoot Unisex, uno per me e uno per il mio compagno. Entrambi abbiamo piedi delicati. Siamo molto soddisfatti dell'... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z butami

Napisane przez firmę

Step into a world where comfort meets contemporary style. At Canles, we specialize in creating footwear designed for walking and everyday wear, blending cutting-edge design with unparalleled comfort. Each pair is a testament to our dedication to quality, crafted to support your every step. Experience the difference with shoes that are as functional as they are fashionable. Share your journey, read stories from our community, and see why our shoes are a favorite for those who value comfort in their daily stride.


Dane kontaktowe

4,2

Dobra

Wynik TrustScore: 4 na 5

153 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 90% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Schuhe sind nicht tragbar

Ich kaufte ein paar dieser Schuhe plus Socken. Die Socken waren o.k. Die Schuhe leider nicht. Man könnte nur schwer hineinschlüpfen. Um die Schuhe leicht anzuziehen muß man einen extrem niedrigen Spann haben. Das Laufen ist unangenehm, da man bei einem Schuh das Gefühl hatte, man steht schief auf dem Fußbett. Da ich oben das Gummi der Lasche eingeschnitten habe, damit ich überhaupt in den Schuh hineinkommen, kann ich sie leider nicht zurück geben. Das war ein Fehler meinerseits, aber lehrreich. Fazit: Die Schuhe sind eine Fehlkonstruktion. Übrigens die Weite für die Zehen ist gut. Schade, aber die Schuhe sind für den Müll.

25 maja 2025
Opinia niezależna
Logo Canles

Odpowiedź od Canles

Hi Abatilles, we’re really sorry to hear about your experience, your satisfaction means a lot to us. Please reach out to our customer support team at hello@canles.com, and they’ll be happy to help. We’ll do our best to make things right.

Thank you for bringing this to our attention.

The Canles Team

Oceniono na 5 z 5

HELLO CANLES AND THE CANLES SUPPORT…

HELLO CANLES AND THE CANLES SUPPORT TEAM, MAY 28, 2025 1pm NZDT

I JUST RECEIVED MY 'UPDATED' ORDER THIS MORNING + THX FOR THE 'ITEM EXCHANGE'. I TRIED THESE SLIGHTLY LARGER '46' SIZE ON... AND THEY FIT PERFECTLY ! THEY ARE SO COMFORTABLE I DON'T THINK I EVEN NEED A 'BREAK IN' PERIOD LIKE WITH MOST SHOES I HAVE PURCHASED IN THE PAST.

I FEEL LIKE I'AM WEARING A VERY COMFORTABLE PAIR OF MY FAVORITE BEDROOM SLIPPERS. I'AM VERY GRATEFUL FOR ALL YOUR HELP IN RESOLVING MY INCORRECT FOOT SIZE ISSUES. I'LL DEFINITELY BE PURCHASING FROM YOU AGAIN, IN THE FUTURE. YOU CERTAINLY KNOW HOW TO TAKE EXCELLENT CARE OF YOUR CUSTOMERS !

CHEERS from NEW ZEALAND,🥝😊👍

28 maja 2025
Opinia niezależna
Oceniono na 5 z 5

What a wonderful pair of shoes

What a wonderful pair of shoes! They truly are like walking barefoot! I received my shoes in less than 2 1/2 weeks. thank you very much for your professional shoes and your professional service!

22 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great Customer Service!

This is my second purchase from Canles. I ordered size 38 but it's too big for me and the customer service sent me another pair in 37 within 1 week. Very good service. Thank you very much!

22 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

I don’t know how I can sent the shoes…

I don’t know how I can sent the shoes back
There is no adres and I can’t reach customer services

24 kwietnia 2025
Opinia niezależna
Logo Canles

Odpowiedź od Canles

Hi Vrony, we’re really sorry to hear about your experience, your satisfaction means a lot to us. Please reach out to our customer support team at hello@canles.com, and they’ll be happy to help. We’ll do our best to make things right.

Thank you for bringing this to our attention. The Canles Team

Oceniono na 4 z 5

Check delivery time, comes from overseas.

I did place an order and it took longer than expected 13 days…contacted them 3 times, no response, however, they did finally get in touch and the shoes arrived. My mum is very happy with the shoes.

4 kwietnia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent shoes and customer service

I first discovered Canles shoes about 10 months ago after suffering with foot pain for some years. They had an immediate effect and I have used them every time I have done anything more than the shortest walk ever since. This is after literally spending hundreds on different trainers! I have therefore recently bought two more pairs but unfortunately they arrived in the wrong size. I contacted Canles and they immediately agreed to replace them and not to worry about returning the originals. Fantastic customer service so I am happy and our local homeless charity has two new pairs of shoes. Well done the Canles team!

5 marca 2025
Opinia niezależna
Oceniono na 5 z 5

Buying shoes online appeared a bit…

Buying shoes online appeared a bit tricky for me due to my old, problematic feet, but I found a pair of suitable walking shoes on the site, so I gave Canles a try. I couldn't be happier with both the product and their outstanding customer service. Thank you.

22 marca 2025
Opinia niezależna
Oceniono na 1 z 5

ordered shoes16-12-2024

ordered shoes16-12-2024. never received them. very angry about that. I asked my money back. They told me if I want my money back, I should return the shoes. ???? The shoes I never received
So people, dont buy here anything

20 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

Feels like these Barefoots will be…

Feels like these Barefoots will be excellent shoes for walking with the neuropathy in my feet.
Great delivery times and communication.
Replaced wrong size (my mistake) no charge at all.

18 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Ordered shoes

Ordered shoes, Jan 18th. It is now Jan 31. No shoes delivery after 13 days. Can't track my order, contacted customer service several times, called no response. If I don't receive them soon or receive accurate delivery, I will be contacting, FBI fraud for investigation and have them removed off internet. Also contacting my bank to reject payment.

18 stycznia 2025
Opinia niezależna
Oceniono na 3 z 5

Comfortable but not waterproof.

I bought a pair of Canles Alpine Bare winter boots. They are very comfortable to wear, warm and great for my wide feet. But they are not waterproof as stated on their website (the exact wording is: 'Whether you're trudging through snow or facing freezing winds, the waterproof, windproof materials shield your feet from the harshest weather').
I pointed this out to the Canles team and asked for a refund but after an initial response to offer me a replacement pair (which would not resolve the issue) they have gone quiet.
If you're looking for a pair of comfy, warm boots - fine. But if you want something waterproof do not choose these.
I submitted a review to this effect on the Canles website but they have not published it.

6 stycznia 2025
Opinia niezależna
Oceniono na 4 z 5

Amazingly as advertised

I wanted some barefoot-type shoes for the winter and kept seeing ads for these. They sounded almost too good to be true but they actually work. Wore them to a ski town last weekend where the temp was below zero (Fahrenheit) after dark and my feet did not get cold. Considering that the soles aren't super thick that surprised me in a good way. Shipping is an issue (although that's disclosed up front). It took about three weeks to get my order and once it was handed off in the US I found no way to track it, which was disappointing.

30 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

OUTSTANDING CUSTOMER CARE

I purchased 2 pairs of the bare foot CANLES shoes this Christmas for my elderly mum as her feet are very delicate and she was struggling with footwear. I ordered to sizes to see which one would fit her best. I don't live where she lives and she would not know how to do returns, IT tech things etc.

We tried both pairs at home with labels attached etc, but despite how amazingly comfortable they looked.
They were uncomfortable for her.
(her feet are so delicate and her skin is like paper, she wears clarks and sketchers and still most of them not suitable they need to be right),

I contacted Canles to arrange the return of the purchased products whilst I was still there, thinking it´d involve, downloading, printing and attaching PDF labels and taking the parcel to a drop off facility.

Right away, they offered to send another size free of charge.
I informed them that I already had purchased 2 sizes to see which one would fit and it wasn´t a sizing issue.
They then advised they´ll proceed with refund.
I kept sending emails as I wasn´t sure I was understanding correctly.

I kept enquiring about how and where to return. Until I finally got an email advising that I didn´t need to return anything and that another family member could use them, gift them to a charitable organisation or gift them.
I had heard that CANLES Customer care was Excellent and this is one of the reason´s I went ahead with purchasing 2 pairs as it was advised on their site that returns were easy no questions asked.
However, I did not expect this level of customer care.
Therefore, anyone can go ahead purchasing with complete peace of mind that should the product not suit a swift solution would be found.

19 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Great shoes, comfortable and stylish.

My physio recommended I get some shoes with ankle support. I ordered two pairs of Canles AlpineBear Winter Barefoot Boots, (got second pair free!). They are super-comfortable, giving just the right support and with the non-slip soles really safe for walking on ice. They are very stylish and are made with good quality materials. I absolutely recommend these boots to anyone looking for quality footwear.

15 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

A Cinderella Shoe - transformed walking for me.

The shoes are so perfect for me that I now have three pairs, my husband has a pair and so does my brother. The service from Canles has been prompt and their response to a size or colour query has been efficient and generous. I first bought a pair almost 5 months ago. They immediately felt so comfortable I forgot I was wearing them. I used them every day for an eight week trip overseas with constant all-day walking. I never have the urge to kick them off as with other shoes. I recently checked the soles for wear and tear and they look new. I wished I had discovered these years ago. That they are so light (great for packing) and washable are added bonuses. I'm seriously considering wearing them at dance classes.

14 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Great shoes, great service!

I took up the offer of two for the price of one in their waterproof barefoot winter boots collection. The boots are very comfortable, very light and I can feel how good they are for my feet. Also beyond excellent customer service, who promptly replaced one pair I’d bought which turned out to be too small. I can not recommend this company highly enough. Thanks Canles!

5 stycznia 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej