Ordered a Christmas present 30 November - showed as dispatched on ‘shop’ They refunded 10 December siting ‘out of stock’ . 10 days after the order is ridiculous ! Thank you very much #Merrychristmas... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Picked up some nice bags from this place both new and 2nd hand. I did visit the store to buy a present for a friend recently and I think that I'm onto a real winner. On top of this as mentioned earlie... Zobacz więcej
Reakcja na opinię
I have been hesitating in the potential purchase of a bowling bag. However, at the price (cowhide IS inexpensive! particularly when bought in large quantities).. I honestly would expect a little mo... Zobacz więcej
I bought a green Traveller from the Covent Garden branch - the instore service was amazing, they even adjusted the strap to fit even better. Unfortunately, a couple of months later, the front magnet b... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
The original and iconic brand featured in the Google Chrome advert. Stylish leather goods lovingly handmade in Great Britain www.cambridgesatchel.com
Dane kontaktowe
1A Avery Row, W1K 4AJ, London, Zjednoczone Królestwo
- +44 (0) 1223 833050
- contactus@cambridgesatchel.com
- cambridgesatchel.com
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent service as usual
Excellent service as usual. I have 8 Cambridge satchel handbags and I love them all. Bought one of my last purchase for a Christmas present for my daughter , never too early to start🤣
Very pleased.
I had to contact customer service who came back to me promptly, and couldn’t have been more polite or helpful, which is just what you want from a company.
Both bags arrived within the time given. They are fabulous, they are expensive but you can absolutely see why because of the high quality! Overall, very pleased with the whole experience.
The service is excellent.
Enjoy my shopping here
Very pleasing shopping experience, staff is nice and explains options in details. I like the personalize services available in just few minutes wait.
Perfect gift
I ordered two handbags, one for my partner and one for my mother. Both arrived to Switzerland faster than I ever received a delivery from abroad (2 days) and in perfect condition. This is likely be the best gifts I offered in my life and I couldn't be happier with the service provided by this family-run company.
Lovely service in a lovely shop
I spontaneously visited the Cambridge Satchel Company shop in Cambridge with only a vague idea of replacing an old messenger bag which had been falling apart for years. Despite not really knowing exactly what I was after, the shop assistant was extremely helpful and patient as I dithered around, talking me through the various options, and even lending me her pad of paper to check the sizing of the products. Even though I ended up ordering on the website in the end, I would not have done so had it not been for her excellent advice.
How disappointing…
Beautiful bags and wonderful customer service when you purchase. Shocking customer service when there is a problem. Such a shame as I was looking forward to treating myself so lots more bags and I will be retracting all of my recommendations to friends and family.
My first online order experience was…
My first online order experience was exceptional! Ordered in the morning and my Satchel arrived the at 9.45am the next day… on standard delivery with DPD. The satchel arrived well wrapped and was a beautiful piece of craftsmanship. Very happy with my purchase, communication and delivery. Excellent company!
I bought 3 sample bags abd am happy…
I bought 3 sample bags abd am happy with the choices.
Superb first purchase
I placed my order on Thursday and it arrived on Friday. The website is beautifully laid out, with great close-up pics of details. The two bags came beautifully packaged with dust bags. This was my first ever purchase from The Cambridge Satchel Co., certainly not the last!💼💙
Great products and fast service
Great products and fast service. I would’ve loved if the products were adjustable and customizable.
Keep up the good work.
I bought a blue Batchel and liked it so…
I bought a blue Batchel and liked it so much I immediately bought the larger spice Satchel
Window Shopping from the States
I have been "window shopping" a Cambridge Satchel bag for about five years+ now. Living in the States I have not been able to visit to 'experience' the bag before purchasing.
While visiting in Edinburgh we happened to pass the store and within minutes I knew that I really wanted to purchase a bag. Paola was wonderful in answering my questions and guided me as I explored my options. Ultimately I settled on the music bag and had it shipped home.
When you do purchase, make sure you ask about the repair services and care tips. Those are two things I learned about after my purchase.
Beautiful leather bags , excellent customer service .
Had the pleasure of a visit to the Edinburgh George Street Store.
The luxury of all the bags , the very friendly and professional staff , and the in store personal embossing service was second to none .
I was given excellent advice for looking after my bag.
I will definitely be back .
Thanks for a brilliant experience!
Perfect present.
Lovely bag. Beautiful leather and quality. So pleased 😍 it's made in Britain. Well packed, delivered quickly and good service.
6 Stars out of 5 - it was that good!
From order to delivery it’s been a sublime experience! The website is easy to navigate and I was able to personalise my item and checkout in a matter of minutes. Post order communications were clear and concise. Icing on the cake was the item was delivered the next morning despite ordering the previous EVENING! Superb service from a wonderful company!
I love it!
I am really happy with the Bowls Bag :) I thought I won't gonna love the green color, but I was really in love with how cool and chic it is.. It is also surprisingly light knowing this is a full leather. I am excited to test this out on my trip as a personal bag. Kudos as well to the staff of the company, really accommodating and helpful, making the order and delivery at breeze. Will highly recommend :)
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