Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Ordered a Christmas present 30 November - showed as dispatched on ‘shop’ They refunded 10 December siting ‘out of stock’ . 10 days after the order is ridiculous ! Thank you very much #Merrychristmas... Zobacz więcej

Oceniono na 4 z 5

Picked up some nice bags from this place both new and 2nd hand. I did visit the store to buy a present for a friend recently and I think that I'm onto a real winner. On top of this as mentioned earlie... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

I have been hesitating in the potential purchase of a bowling bag. However, at the price (cowhide IS inexpensive! particularly when bought in large quantities).. I honestly would expect a little mo... Zobacz więcej

Oceniono na 5 z 5

I bought a green Traveller from the Covent Garden branch - the instore service was amazing, they even adjusted the strap to fit even better. Unfortunately, a couple of months later, the front magnet b... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z walizkami i torbami
  2. Sklep z dodatkami
  3. Sklep z wyrobami skórzanymi

Napisane przez firmę

The original and iconic brand featured in the Google Chrome advert. Stylish leather goods lovingly handmade in Great Britain www.cambridgesatchel.com


Dane kontaktowe

3,1

Średnia

Wynik TrustScore: 3 na 5

6 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service as usual

Excellent service as usual. I have 8 Cambridge satchel handbags and I love them all. Bought one of my last purchase for a Christmas present for my daughter , never too early to start🤣

31 maja 2022
Oceniono na 5 z 5

Very pleased.

I had to contact customer service who came back to me promptly, and couldn’t have been more polite or helpful, which is just what you want from a company.
Both bags arrived within the time given. They are fabulous, they are expensive but you can absolutely see why because of the high quality! Overall, very pleased with the whole experience.

31 maja 2022
Oceniono na 5 z 5

Enjoy my shopping here

Very pleasing shopping experience, staff is nice and explains options in details. I like the personalize services available in just few minutes wait.

31 maja 2022
Oceniono na 5 z 5

Perfect gift

I ordered two handbags, one for my partner and one for my mother. Both arrived to Switzerland faster than I ever received a delivery from abroad (2 days) and in perfect condition. This is likely be the best gifts I offered in my life and I couldn't be happier with the service provided by this family-run company.

12 maja 2022
Oceniono na 5 z 5

Lovely service in a lovely shop

I spontaneously visited the Cambridge Satchel Company shop in Cambridge with only a vague idea of replacing an old messenger bag which had been falling apart for years. Despite not really knowing exactly what I was after, the shop assistant was extremely helpful and patient as I dithered around, talking me through the various options, and even lending me her pad of paper to check the sizing of the products. Even though I ended up ordering on the website in the end, I would not have done so had it not been for her excellent advice.

2 maja 2022
Oceniono na 1 z 5

How disappointing…

Beautiful bags and wonderful customer service when you purchase. Shocking customer service when there is a problem. Such a shame as I was looking forward to treating myself so lots more bags and I will be retracting all of my recommendations to friends and family.

2 maja 2022
Opinia niezależna
Oceniono na 5 z 5

My first online order experience was…

My first online order experience was exceptional! Ordered in the morning and my Satchel arrived the at 9.45am the next day… on standard delivery with DPD. The satchel arrived well wrapped and was a beautiful piece of craftsmanship. Very happy with my purchase, communication and delivery. Excellent company!

2 maja 2022
Oceniono na 5 z 5

Superb first purchase

I placed my order on Thursday and it arrived on Friday. The website is beautifully laid out, with great close-up pics of details. The two bags came beautifully packaged with dust bags. This was my first ever purchase from The Cambridge Satchel Co., certainly not the last!💼💙

1 maja 2022
Oceniono na 5 z 5

Window Shopping from the States

I have been "window shopping" a Cambridge Satchel bag for about five years+ now. Living in the States I have not been able to visit to 'experience' the bag before purchasing.

While visiting in Edinburgh we happened to pass the store and within minutes I knew that I really wanted to purchase a bag. Paola was wonderful in answering my questions and guided me as I explored my options. Ultimately I settled on the music bag and had it shipped home.

When you do purchase, make sure you ask about the repair services and care tips. Those are two things I learned about after my purchase.

2 kwietnia 2022
Oceniono na 5 z 5

Beautiful leather bags , excellent customer service .

Had the pleasure of a visit to the Edinburgh George Street Store.
The luxury of all the bags , the very friendly and professional staff , and the in store personal embossing service was second to none .
I was given excellent advice for looking after my bag.
I will definitely be back .
Thanks for a brilliant experience!

2 kwietnia 2022
Oceniono na 5 z 5

6 Stars out of 5 - it was that good!

From order to delivery it’s been a sublime experience! The website is easy to navigate and I was able to personalise my item and checkout in a matter of minutes. Post order communications were clear and concise. Icing on the cake was the item was delivered the next morning despite ordering the previous EVENING! Superb service from a wonderful company!

1 kwietnia 2022
Oceniono na 5 z 5

I love it!

I am really happy with the Bowls Bag :) I thought I won't gonna love the green color, but I was really in love with how cool and chic it is.. It is also surprisingly light knowing this is a full leather. I am excited to test this out on my trip as a personal bag. Kudos as well to the staff of the company, really accommodating and helpful, making the order and delivery at breeze. Will highly recommend :)

31 marca 2022

Doświadczenie Trustpilot

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