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CallingCards.com Recenzje 210

Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Generally very smooth experience. You set up auto charge. When needed your card is charged & you continue using the service. Sometimes putting in codes etc throws me off bcuz of the inconvenience but... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I've had them for years. They are a great resource. Great prices. Never had problems with call quality to Europe. The app allows you to have caller ID, which is not available if you call from your lan... Zobacz więcej

Oceniono na 5 z 5

They always answer quickly and deal with any problems in a timely manner, and help me navigate the website. HOWEVER, the company keeps 'losing' my credit card info so calling card does not recharg... Zobacz więcej

Oceniono na 5 z 5

I've been using CallingCards.com for at least 15 years. I've never had a problem, the rates are very good, and the process of making a call is simple and straightforward. We use CC because I have re... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca usług telekomunikacyjnych

O CallingCards.com

Napisane przez firmę

CallingCards.com is an international telecommunications website dedicated to immigrants all over the world who need to call home. Our mission is to bring you and your family and friends closer together, no matter the distance that separates you, by offering the lowest rates on your international calls.

For more info, visit the website:

International calls at the best rates

Napisane przez firmę

Get the rates that suite you best for occasional or frequent calling.
Pay only for the minutes you use. No hidden charges or other fees.

International calls at the best rates

No hidden fees | Choose your calling rates

  • Pay only for the minutes you use. No hidden charges or other fees.
  • Get the rates that suite you best for occasional or frequent calling.
  • $5 Minimum amount
  • Apps available

Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

210 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

My cell phone was recharged much less that what I already paid.

I paid US$ 8.50 (+ processing fees) to recharge my cell phone in Egypt. This is equal to EGP 263.00 (official Central Bank Exchange Rate in Egypt). It's even much higher than that outside the bank system.

For my surprise, the only amount received by Vodafone (my cell company in Egypt) was ONLY EGP 140.00!! ... What is that?!!

I'm sure the huge difference was NOT the processing fee, because I paid the processing fee in addition to the US$ 8.50. So, where is the rest of the money?!!.

7 maja 2023
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Odpowiedź od CallingCards.com

Hi Omar!
Mobile Recharge is not a currency exchange service, it is a transfer of goods. That is why it does not guarantee the normal rate you receive for money exchange (with your local financial institution, for example).
Also, please keep in mind that Mobile Recharges are subject to local taxes in Egypt; on our website, you can see the amount received including these taxes, on the order page. For any questions, our Support Team is available 24/7.

Oceniono na 3 z 5

I give 3 stars because it is very…

I give 3 stars because it is very annoying that there is no 1 minute warning so that I could say bye to the person that I was talking to unliked before.. For me, that is very unprofessional, very rude!

17 kwietnia 2023
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Odpowiedź od CallingCards.com

Dear Leila,

We're sorry for the inconvenience. It's true we don't offer any warnings that you're going to run out of credit, but we do have a solution for you. You can always use Auto Recharge and whenever your balance falls below $5 we will automatically add credit to your account. You can activate the feature from your online account.

Hope this helps! We appreciate your understanding.

Oceniono na 2 z 5

We love CallingCards as it connects us…

We love CallingCards as it connects us well with our office in China. However, we seem to repeatedly be told that we are "out of minutes" even though we switched to the "World Unlimited" plan which auto-renews $10 at a time.

7 marca 2023
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Odpowiedź od CallingCards.com

Dear Jaren,

Thank you for your feedback.

We always welcome comments and suggestions from our customers and we constantly strive to improve the services we offer.

We checked your account and indeed you have the World Unlimited plan active, therefore calls to China should not be an issue.

Our suggestion is to try this alternative access number for Salt Lake City, 18016182175. Please try it out and let us know if the issue persists.

We appreciate your business!

Don't forget we provide 24/7 live Customer Support, so contact us anytime night or day or check out our Help Center at: https://www.CallingCards.com/help_center.

Oceniono na 1 z 5

Not worth it

Used this company since 2016 with no issues, and in the past few months they have gone downhill to the point I had to cancel the plan. Customer service is useless, cant make international calls and they have not been very helpful. Its now more trouble than its worth and cant count on if the calls will even work?

3 lutego 2023
Opinia niezależna
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Odpowiedź od CallingCards.com

Dear Frank,

We're very sorry for the inconvenience! One of our Customer Support representatives will get back to you right away and try to help you with the issues you've been experiencing.

Thank you for your understanding!

Oceniono na 3 z 5

Prefer to have the billing on a set day

I'd prefer to have the billing on set days of the month, like the 5th, 10th, 20th, etc so I can set up automatic payments or at least be able to remember when a payment is due. Every 30 days just doesn't work for me. After a few months it's a completely different date!

10 lutego 2023
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Odpowiedź od CallingCards.com

Dear customer,

Thank you for taking the time to review our service.
As the Plan subscription includes 30-day billing, you will not be charged every month on the same specific day.
This is not possible because it depends on the number of days included in the current month.

However, you can always check your next billing date on your Dashboard after logging in.

If you want to be notified 48 hours before your next billing date, all you have to do is to activate the option from your online account.

Thank you for using CallingCards.com!

Oceniono na 4 z 5

your company has improved greatly since…

your company has improved greatly since I joined years ago. And your prices have stayed pretty much the same! The site is easier to use now, and I haven't had problems with ordering as much as years ago.
Best to all there for the Holidays and New Year!

16 listopada 2022
Oceniono na 3 z 5

Replacing a new credit card

One of my credit cards was cancelled by VISA so I tried updating my account with the replacement card. I was able to add the new card but I couldn't replace or delete the old card. The old card is still the card being used by CallingCard and somehow VISA is still letting it go through.

17 listopada 2022
Logo CallingCards.com

Odpowiedź od CallingCards.com

Hi Catherine,

Since your World Unlimited plan is connected to your card, first you need to add a new card from your account, My Information section. After you add the new card, you will be able to switch and select one of the 2 cards saved and delete the one you want.

Hope it helps, if not please contact our Customer Support team, they would love to assist you: https://callingcards.com/contact

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

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Oto 8 wskazówek jak napisać świetną recenzję.

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