Cadofrance Recenzje 

La Saint Valentin avec 2 jours de retards!
Évidemment, carton abîmé, coup de gel sur les fleurs!
Chronopost complètement à la rue!
Message le 14 pour avertir que ce sera le 15, et le 15 pour dire le 16, de qui ce moque t'ont?
Je fais appel à votre site depuis plusieurs années, pour livrer des fleurs à ma mère qui habite loin de moi : sans problème.
Pas de chance, j'envoie des fleurs à ma chérie : fiasco total!
Un conseil : proposez une alternative à la poste, qui n'est pas fiable.
Salutations.

très bien merci

I ordered this from Australia to my son-in-law for his birthday - everything arrived on time and everyone was happy with the goods provided.
I was a little disappointed in the size of the champagne supplied, but I'll maybe read the small print in the future. The bottle quantity was small compared to the photo.

The sender and the recipient have been very pleased with the services. Placing the order, making the payment, delivery were very straightforward. The recipient told me that the fruit was delicious and that he enjoyed the variety of fruits.

The package could not be delivered. The address was correct, the recipient was home all days on delivery, no attempts were made or notification of an attempt. Package was returned to sender and no reimbursement for failure to deliver....?

Très beau choix de produits. Excellente qualité. Excellent service à la clientèle.

Malheureusement, totalement l'inverse pour la livraison avec le transporteur UPS. Aucun suivi, aucun avertissement, comment mépriser le client, c'est l'exemple parfait.

De plus, CadoFrance me propose de rembourser les frais de transport, ce que je refuse. C'est à UPS de me rembourser pour leur incompétence et leur non-respect.

Yannick Brousseau

Easy to place order. It was delivered a day earlier than expected and arrived in good condition

Assez facile d'utilisation, le site presente une offre de partenaires disponibles qui n'est toutefois pas optimum. Le service est appreciable, le tout un peu onereux.

They use UPS which never even attempts delivery in France. And when they even do, they only deliver between 9am and 6pm when people are at work. What a joke. Oh, and their depot for picking it up yourself is 50km away!! Don’t use the absolute worst courrier service in Europe and expect to run a business properly. Find a different delivery provider than has local access/relay pickup points at local businesses or that delivers at night or early mornings before work like FedEx or DHL. Otherwise you’re essentially just running a scam. So you’ll never actually receive anything that you order from this place and will have to do a chargeback to your bank card because they won’t refund. Avoid. Nothing but a disaster on two or three separate occasions.

Order never received by the recipient after multiple attempts to contact UPS (who never attempted delivery). Total fraud!

Funny that after all the headache, complaining to UPS and CadoFrance, even after they wrote me saying it’s not their problem and they pointed out that their website says they don’t offer refunds … they finally admitted that UPS is lying about delivery attempts, they will be filing a complaint against them and they did issue me a full refund. Still not a reliable service
and won’t be using again. Change your carrier Cadofrance!

My item was not delivered - been a huge nightmare and am still waiting! Awful comms - they do not answer phones and do not resolve issues - very good at just passing the buck! Will not order with them again!

Added 14th March. Check your records - order was not delivered 6th Dec - thats the original date it SHOULD have been delivered - it was delivered 24 Dec! Goes to show how badly organised this company is!

En dépit de la météo on a réussi à livrer de cadeaux. Mille mercis. De plus merci pour votre communication concernant le cadeau. J’avais pensé qu’il y avait été un problème - pas de tout! Ravie de vous utiliser encore une fois.

La livraison du colis a été terrible. Le livreur a déposé le colis dans un point de recueil qui ne correspondait pas à l’endroit du message reçu par e-mail. Ma mère a cherché trois endroits différents avant de trouver l’endroit où le paquet avait été déposé!

Thanks for your amazing customer service !

Great experience and loved they had a vegan option and non alcoholic options.

The Executive VIP Fruit Basket was great. The fruit was vert fresh and the presentation was beautiful. The basket that it comes in can also be re-used which is very nice. The delivery service as well was top notch. Thank you,

Christine provided excellent customer service throughout the delivery process to ensure that my 'thank you' gifts were received as planned even though there were issues that she had to resolve. I couldn't be happier with the service provided and would highly recommend. The recipient was delighted with the gifts also!

Commande passée en ligne sans embûche, livraison comme prévue, qualité de l’article incontestable.
Je recommande fortement et sans hésitation !

The flowers were dead at the delivery; the products were in box and not a basket as per website