By Crea has by far been the best customer experience I’ve had when it comes to all the furnishings I purchased for my new home. When I ordered the wrong barstool height, they generously shipped... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Their service is great and they also opened up their showroom with personal attendance outside business hours (on a holiday). Ones ordered (black Einar), the delivery was fast and even before promised... Zobacz więcej
I cannot say enough good things about this company and the customer service team. I had some adjustments that I needed on my order and the team was prompt with responses and went above and beyo... Zobacz więcej
Always a worry buying furniture online without physically seeing it, but we liked the design and took the risk. Our barstools are absolutely perfect! Beautifully crafted and top quality. They arrived... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
by Crea® is a Swedish furniture design brand. We handmake our products in our factory in Sweden made to order to each customer's choice of fabrics and colors. Check our webpage or instagram @by_crea or www.by-crea.com
Dane kontaktowe
Jörgen Ankersgatan 2A, 21145 , Malmö, Szwecja
- +46 40 12 43 44
- info@by-crea.com
- by-crea.com
Odpowiada na 50% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Freja bar stools
We recently purchased customised Freja bar stools from by Crea and could not be happier with the entire experience. From the beginning, the process was seamless — we first ordered samples to see which materials would work best in our kitchen, and they arrived within just a few days. Once we made our decision, we placed our order and were pleasantly surprised at how quickly the stools arrived, especially considering they were shipped from Sweden to Ireland.
The moment we unwrapped them, we knew we had made the right choice. The craftsmanship, design, and comfort are all outstanding, and the stools look perfect in our kitchen. Everyone who has visited our home has commented on how great they look.
What impressed us most, beyond the quality of the product itself, was how professional, efficient, and trustworthy by Crea proved to be. They truly made the whole experience a joy, and it’s rare to come across a company that “just does things right.”
We would not hesitate to order from by Crea again and highly recommend them to anyone looking for beautifully designed, high-quality furniture with outstanding service.
Don’t know where to start
Don’t know where to start, I can’t recommend this company enough, especially the CEO Alexandra who accommodates you from beginning to end her customer service is excellent, everyone’s is can’t fault them at all.
The quality and craftsmanship is top of the range, I have ordered 3 times and I can’t fault anything each time, from beginning to end.
The crea company will be highly recommended from me
Wish the growth for this amazing company
Deda Naqvi
No One Wants To Deal With Customer Service !
With just a slight hiccup in what I received in my order I cringed at the thought of dealing with customer service. WOW! I sure was wrong! The customer support with this company is top notch! They went above and beyond to ensure I was satisfied. Hands down the best support I've received from a company. Even after my issue was resolved they reached out to ensure I was happy.
My bar stools are beautiful! I am beyond happy with my experience with Crea!! Will def recommend to all!
Luxury furniture that stands the test of time
We ordered the bar stools 2 years ago for our new kitchen extension and not only do they still look perfect, the craftsmanship has stood the test of time. Lovely company to deal with, which has the customer at the heart of everything.
Extraordinary service and quality
Extraordinary service and quality. As soon as we need new furniture we will defenitly consider „by Crea“ as priority.
Absolutely love my chairs
Absolutely love my chairs! I have 4, and constantly get compliments!
Fantastisk kundservice!
Jag hade siktat in mig på de högre barstolarna och la en beställning. Kort därefter fick jag mail från Crea där de ville dubbelkolla att det var just de höga stolarna jag skulle ha. Efter några mail med bollande så ändrade jag till de lägre stolarna som de föreslog.
Och vilken tur! De var helt perfekta!
Är så tacksam för den fantastiska kundservicen de visat!
Incredibly well taken care of
I felt so felt well taken care of even from afar. Jonna Hansson from By Crea noticed my order and emailed me to double check the height of the Freja barstools that I ordered. This was incredibly helpful as I had ordered the wrong size that would’ve been too tall for my kitchen island. Sent a thank you email to Jonna explaining that I’m an American Swede that wanted to feel closer to my family’s culture and she honored that in the email. Incredible customer service all around. I’ve never felt so seen from a company.- Alexandria Carlson Mlynek
Quality product and excellent after sales
Workmanship and design both very good. We are delighted with the stools in our kitchen. They were properly and expertly packed. We had a problem with a split delivery and the company was very responsive and stayed on it. It was quickly resolved.
Quality product and excellent company to deal with
Bought my bar stools in 2024 and still…
Bought my bar stools in 2024 and still now they look brand new! Totally worth the investment and complete the look of my kitchen area. Highly recommend.
Amazing Quality
The products are great quality. I ordered a number of chairs and have been so impressed with them. Dealing with Crea was a pleasure and they were safely shipped to the UK. Highly recommend.
Great product
Great customer service, high quality products and fantastic design. Love it!
The quality of the product is just…
The quality of the product is just fantastic. We have kitchen stools and garned furniture by Crea and we love it.
Ebba Barstool
I encountered an issue with one of the chairs I ordered, but the company handled the situation with exceptional professionalism. They went above and beyond to ensure I received a replacement promptly. I am thoroughly impressed with their customer service and commitment to customer satisfaction. I would highly recommend this company. 10/10
Service och bemötande långt över…
Service och bemötande långt över förväntan!
Fick ett mail dagen efter lagd order där dom vill säkerställa att vi tänkt rätt med mått då dessa inte tillhör vanligheten.
Order placerad söndag kväll, leverans onsdag eftermiddag!
Stolarna känns kvalitativa och rejäla, leverans smidig och kundservice vid frågor 5-stjärnor!
We were looking for furniture made…
We were looking for furniture made locally in Europe by people with an eye for craft, and we could not be more thrilled with our bench.
I bought the freja bar stools
I bought the freja bar stools. When I had a questions about the product I received a quick and thorough response. They were shipped quickly and when I received them I was thrilled they were packaged well and required no assembly. The quality of the product is amazing and the bar stools are very comfortable.
Recommend, recommend!
Excellent, well made Kent chairs.
Great customer service with an almost instant response to a question I emailed.
These perfect stools are beautiful!
The stools are beautiful and seem very well made. They came quickly and were expertly packaged. No assembly required. I ordered the pads to protect my floors and much to my very pleasant surprise, they came attached! They glide perfectly. Customer service and communication far exceed anything I've ever purchased.
Outstanding service and beautifully…
Outstanding service and beautifully unique products!
I couldn’t be happier with my experience with By Crea. From start to finish, the service has been exceptional – responsive, professional, and genuinely caring. The quality of their products is in a league of its own – elegant, timeless, and uniquely crafted. Every piece feels personal and thoughtfully designed. I truly couldn’t be more satisfied and will absolutely recommend By Crea to others. Five stars all the way!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








