Great product for the price. Minor faults are that when I looked online it seemed to be in stock with 2-3 day delivery. When I received no delivery emails I questioned it and was told I had to wai... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Zobacz więcej
Excellent value for money..i just love my new carpet..and will definitely use again..delivery was within 2 days..5 stars +
Excellant service. Beautiful carpet. Fast delivery. Absolutely no hassle. So refreshing to speak to a human on the telephone who rang me (rather than the other way around! To arrange a convenient del... Zobacz więcej
Informacje dotyczące firmy
- Sklep z dywanami
- również w kategorii:
- Hurtownia dywanów
- Materiały podłogowe
- Sklep z artykułami domowymi
- Sklep z linoleum
Napisane przez firmę
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Napisane przez firmę
- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Dane kontaktowe
Union Street, TS1 5PW, Middlesbrough, Zjednoczone Królestwo
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
4,6
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 57% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Overall service was great
I had ordered samples, only one had arrived. Called and they would send out the other which was the wrong carpet but the right colour.
Ordered carpet, called to let me know it would be dispatched that day and arrived within 3day. (Am in the highlands)
Overall staff were pleasant and helpful. I absolutely love my new stair carpet
Delivery guys were very helpful and took my carpet into my house for me.
26 marca 2026
Best online carpet shop
Easy to use web site, and fast delivery. Massive choice of carpets and colours.
1 kwietnia 2026
Great quality carpet
Great quality carpet, good buying experience and excellent delivery.
23 marca 2026
EVERYTHING WAS FIRST CLASS FROM START…
EVERYTHING WAS FIRST CLASS FROM START TO FINISH. THE CARPET WAS AS DESCRIBED ,ALSO DELIVERY WAS EXCELLENT. Thank you very much.
5 marca 2026
Be prepared. My delivery came very quickly - luckily I was in and it wasn't raining - and the courier was gone before I could blink let alone ask for a hand moving it.
It was exactly as promised and delivered super quickly. Can't really ask for much ore can you?
18 marca 2026
Excellent service
Bought a remnant, exactly as described ,delivered within 48hrs, was well wrapped and protected, we then ordered some coir matting sold by metre, again delivered within 48hrs, well packaged, extremely happy with service and carpet/coir mat
15 marca 2026
fantastic
Great price, communication was brilliant, delivered exactly when they said, really helpful courier.
13 marca 2026
Excellent quality roll vinyl and it looks fantastic!
The samples I ordered arrived with a few days, which was brilliant and I was able to choose what I wanted.
I ordered two rolls of vinyl for bedrooms (I have a cat who sometimes has accidents and another who scratches carpets). This is meant to be a temporary measure, but the flooring looks amazing! It’s foam backed, so comfortable under foot. The wood effect pattern looks brilliant and just as good as the more expensive click vinyl laid on the landing. The vinyl was delivered within three days and the quality is fantastic. I highly recommend.
15 marca 2026
Opinia niezależna
Amazing level of service
Amazing level of service - really friendly customer service, fantastic quality of product, and a great turn around for delivery. Couldn't ask for a better service!
10 marca 2026
Very quick delivery ordered on…
Very quick delivery ordered on Wednesday and arrived the next day.Brilliant customer service very helpful.As for the flooring it looks great many thanks.
5 marca 2026
Competitive price and delivery charges
Competitive price and delivery charges. Delivered promptly and product was good. Would recommend
25 lutego 2026
Great experience
Very Good selection on the website all good price and fast delivery. Delivery driver placed item exactly where I asked, very polite and helpful- thank you Aaron! Will be buying again in the future.
27 lutego 2026
Lovely piece of quality carpet at a…
Lovely piece of quality carpet at a really reasonable price and fast delivery.
19 lutego 2026
Odpowiedź od Burts Online Ltd
Hi Bella, Thank you for taking the time out to leave us a review! Its much appreciated.
The carpet I recievied was not what I…
The carpet I recievied was not what I ordered it should have been centurion invictus silkworm it was only half the thickness it should have been the customer has not noticed she has had invictus Orion whitch is a cheaper carpet off another supplier what is twice as thick
17 lutego 2026
Odpowiedź od Burts Online Ltd
Thank you for leaving your review.
The carpet you received was indeed the one ordered, and Centurion Invictus and Orion have different colour ranges, so they would look quite different. We haven't received prior complaints about this situation from yourself.
Could you please double-check if the previous carpet was correct? Some of your comments are a bit unclear, and we want to ensure we address your concerns accurately. We’re here to help clarify any issues and assist further if needed.
Arrived very quickly and safely
Arrived very quickly and safely. Delivery firm also good. Flooring just as described and good quality
18 lutego 2026
Odpowiedź od Burts Online Ltd
Thank you Shaun for the 5 star review!
Excellent
Quality carpet remnant at an excellent price. Super service delivered next day. Overall very satisfied and would use again. Highly Recommended.
17 lutego 2026
Odpowiedź od Burts Online Ltd
Thank you Gary and we are very glad you had a very satisfied experience with us.
Great customer service
Great customer service , carpet arrived much sooner than expected. Would recommend.
16 lutego 2026
Odpowiedź od Burts Online Ltd
Thank you so much for leaving us a positive review.
Great company easy to deal with and…
Great company easy to deal with and great communications all the way through the Journey. Phil was so Helpful and accommodating all the way through. We will be using Burts as our new supplier going forwards
6 lutego 2026
Odpowiedź od Burts Online Ltd
Thank you very much Bimal, I have passed on your kind comments to Phil and we look forward to assisting you in the future.
Doświadczenie Trustpilot
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