Bullion Exchanges Recenzje 

1179
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

In general it's been very good, at the beginning was a little confusing navigating the ordering in the website. I think it could use a more simple way to order, where I could see all the info requ... Zobacz więcej

Oceniono na 2 z 5

Prices are fine, but the customer delivery method is terrible. You have to stay home all day to wait for a possible delivery. If you are not home, then you have to go pick it up at a FedEx station.... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

One of the things I'd like to say is I've made several orders including 1 today, however,quite a few of the XF Morgans were VG-Fine + not graded correctly!l realize that grading is opinions but would... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

There was a mix-up in delivery by FedEx, absolutely nothing to do with Bullion Exchanges, and Jason and Devon were extremely helpful and professional in the assistance they provided. They called me di... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Handel złotem i srebrem
  2. również w kategorii:
  3. Alternatywne usługi finansowe
  4. Sklep numizmatyczny
  5. Sprzedaż złota
  6. Wydobycie złota
  7. Złomiarz

Napisane przez firmę

Bullion Exchanges is a precious metals dealer based in New York City’s Diamond District, serving customers in person and online across the United States. We buy and sell gold, silver, platinum, and palladium in the forms investors and collectors actually want: coins, bars, and rounds from government mints and respected private refiners around the world. Our catalog is built to serve every kind of buyer. First-time customers will find clear product descriptions, transparent pricing tied to the live spot price, and a team that’s happy to explain the basics, from what a premium is to how to read a coin’s fineness. Experienced stackers and collectors will find depth: hand-poured and cast silver bars, limited-mintage releases, certified coins, and specialty pieces that are hard to source elsewhere. We also carry gift items for anyone who wants to introduce a friend or family member to precious metals. We work hard to keep our pricing competitive and our process simple. Orders ship securely and discreetly, and our customer service team is reachable by phone, email, and chat when you have a question before or after you buy. Through the Bullionaire Club Rewards Program, every purchase earns Bullionaire Bucks you can apply toward future orders. Selling to us is just as easy. Whether you have a single coin or a larger holding, we offer fair, straightforward quotes and a clear process from appraisal to payment. If you want to learn before you buy, our Learning Center covers bullion fundamentals, coin collecting, and the factors that move the precious metals market, written in plain language. Visit us in New York City or shop anytime at BullionExchanges.com

Shop Precious Metal Bullion online

Napisane przez firmę

Fair prices
Shop a wide selection of gold, silver, platinum, and palladium bullion at competitive prices. Order online anytime, including nights, weekends, and holidays
Free Shipping on Orders $499+
Enjoy free standard shipping on qualifying orders of $499 or more. Orders under $499 ship for $7.99, and every shipment includes tracking and insurance.
Bullionaire Club Rewards Program
Make your purchases more rewarding. Join our Bullionaire Club to earn Bullionaire Bucks that you can apply toward future orders.
Trustworthy Service
Bullion Exchanges holds an A+ rating with the Better Business Bureau. Our team is committed to helpful customer service and a straightforward shopping experience.
Visit Our NYC Store
Shop in person at our Diamond District store: 30 West 47th Street, Store 1, New York, NY 10036. Visit us to buy or sell precious metals and speak with our team.
Sell Precious Metals
Sell your gold, silver, platinum, palladium, scrap metal, diamonds, or watches to Bullion Exchanges. Contact our team for a quote or visit our NYC store for a free appraisal. For mail-in sales, arrange the details with us before shipping.
Learning Center & Market Alerts
Explore our Learning Center for guides on precious metals, bullion, and coin collecting. Set up Market Alerts to receive notifications when gold, silver, platinum, or palladium reaches your target price.

Insured Shipping for Peace of Mind

Shop confidently with tracked, insured shipping.

Shop confidently with tracked, insured shipping.
Every order ships with tracking and insurance coverage while in transit, until the carrier marks it delivered.

Dane kontaktowe

Promotion box for Bullion Exchanges

Your Trusted Precious Metals Dealer.

Shop gold and silver coins, bars, and rounds at competitive prices.

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 95% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(1179)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 152

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Happy first time buyer from Bullion Exchanges

Just made three purchases from BE. Very simple, web site works perfectly. Not hard to see they have the best prices going. First and second order, close together, took a few days to ship due to their new-buyer verification policy, but zero issues. Third order shipped the same day! I don't see how any company can beat that kind of fast customer service! Very glad that I surfed my purchases enough to find Bullion Exchnges.

3 sierpnia 2026
Oceniono na 5 z 5

I Like this company

I Like this company, ordered and got my coins in 1 week , I was impressed, and I will be buying g more for sure.
Excellent place to shop for precious metals

25 lipca 2026
Opinia niezależna
Oceniono na 5 z 5

Great experience start to finish thank…

Great experience start to finish thank y'all. Great price on this coin.

22 lipca 2026
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Odpowiedź od Bullion Exchanges

Thank you for the great review. We’re happy to hear you had a smooth experience from start to finish. We look forward to serving you again in the future!

Oceniono na 5 z 5

Bullion Exchanges has been fantastic

Bullion Exchanges has been fantastic. The prices for the gold bars was lower than any other company that I deal with. They arrived overnight after I wired the money from my bank.

21 lipca 2026
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Odpowiedź od Bullion Exchanges

Thank you for the great feedback! We’re glad to hear you had a positive experience with your gold bar purchase and that you found our pricing competitive.

We look forward to assisting you again with your future precious metals purchases!

Oceniono na 1 z 5

Made an online (credit card) order over…

Made an online (credit card) order over the weekend which went thru on my end, and received an email on Monday stating that their compliance team was unable to verify my account and my order was pending for 48 more hours. Called them and was told to just send in a wire instead, and when I did not agree to the wire I was told that I could never make a future purchase with them again. Good riddance!

Classic bait and switch company, as by Monday the price had risen by a $1.50 more per coin.

19 lipca 2026
Opinia niezależna
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Odpowiedź od Bullion Exchanges

We appreciate you taking the time to share your experience, and we’re sorry to hear about the frustration this caused.

We are unable to identify the specific order with the information provided, but we would like to clarify our process.

All orders placed with Bullion Exchanges are subject to review by our Compliance Department before processing. As outlined in our Terms & Conditions, certain orders may require additional review and may not be approved if specific verification data points cannot be confirmed.

When an order is flagged, our system may be unable to accept the original payment method, such as a credit card. In these situations, we may offer an alternate payment method while maintaining the original lock-in spot price. If the alternate payment option is declined, the order will proceed with cancellation.

These procedures are in place to help ensure secure transactions for our customers and our company. If you would like us to further review this matter, please contact our Customer Service team with additional order information.

Oceniono na 1 z 5

I ordered from them the 5 oz Elemetal…

I ordered from them the 5 oz Elemetal USA 250th Anniversary Shaped Silver Bar .999 Fine and wired $310 ,this is a brand new coin that was minted in the states this year 2026 to commorate america 250 anniversary . I got a sealed coin that has dirt and yellow bloches on it making it look really ugly ,this is meant to be given as a present to my son . I asked them for a replacement and they replied that this defect is expected during production and does not affect the value of the coin !!!! As if esthetics does not matter! In good faith I wired them money money and expected a brand new producted minted in 2026 to present it as a present to my son .If I was shopping in their store I would have not picked up a dirty coin. And if the value is the same why don't they keep the ugly coin and give me a new one?!!!!. This is the third time I ordered this same item from them and it was spottless and that is the only reason why I bought it again . This 5 oz bar was mint this year 7/26 ,there is no reason for me to accept it looking like that 1-this is not a secondary market , 2-this is not an open item it is sealed 3- this is not a used item 4-it was not cheap 5-this is not an old coin I am giving it as a present and I need a presentable item Their reply is a shame to anyone who knows customer service ,NO NAME ,NO CONTACT INFO and no resolution The reply is not proportionate with the size of the company or the wrong it did me. I feel cheated AND RIPED OFF and need a replacement.

8 lipca 2026
Opinia niezależna
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Odpowiedź od Bullion Exchanges

We’re sorry to hear about your frustration and appreciate you sharing your concerns. We understand that this item was intended as a gift and that the presentation of a collectible product is important.

These bars are received directly from the mint as new products. As mass-produced collectible pieces, minor cosmetic variations may occur during manufacturing and packaging. After review, we confirmed that the discoloration and dirt-like appearance were on the protective packaging and not on the silver bar itself.

However, we understand your concerns and have accepted the item back to provide an exchange.

If you have any additional questions or need further assistance, please feel free to contact our Customer Service team.

Oceniono na 1 z 5

They are liars and thieves

This is an honest review. I sent some silver, gold, and platinum to bullion exchanges to buy off of me, and when they received my package it was incomplete and someone stole from my package. They gave me an inventory of what they received and I sent them a return label to send my order back to me so I could submit a claim with the USPS. I receive the package and am wrapping up the claim and when we open the package from bullion exchanges, the items they said they received weren't even in the package they returned. I don't understand what the heck is going on but if someone is stealing from customers over there then I say a curse on the thief.

20 czerwca 2026
Opinia niezależna
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Odpowiedź od Bullion Exchanges

We’re sorry to hear about your experience and understand how concerning it can be.

We take situations like this very seriously. Our facility is under continuous surveillance, and merchandise is documented throughout the receiving, handling, and return process. After reviewing this shipment, we confirmed that the items documented as received were repackaged and included in the return shipment using the label provided, and that process was captured on our surveillance footage.

Based on our records, the merchandise was in the package when it left our facility. If the package arrived damaged, opened, or appeared to have been tampered with, we recommend including that information in your USPS claim so they can investigate what may have occurred while the package was in transit.

Oceniono na 3 z 5

I like B.E's products and prices but…

I like B.E's products and prices but some of us can only purchase when we have extra money, so charging shipping for orders under $499.00 makes me anyway, go to a dealer that appreciates my smaller orders and not penalize me for smaller orders. I've purchased a modest amount of metals but have to avoid B.E. unless my wallet is full. I hope they would reconsider and bump that 3 stars to 4-5.

13 czerwca 2026
Opinia niezależna
Oceniono na 1 z 5

Stay away..

Stay away... Seems they fall into the that area of Scammers. Bought many coins from them over the years. They charged NYS Sales Tax for;
2 - 2026 Regular 1 oz. Platinum Coins.
Checked Apmex, & JM Bullion for the same coin, no sales tax. Would not provide a refund. NYS Tax and Attorney General notified.

5 czerwca 2026
Opinia niezależna
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Odpowiedź od Bullion Exchanges

We appreciate you sharing your concerns. We reviewed your order and confirmed that the New York sales tax was applied correctly according to applicable NYS regulations.

The sales tax was displayed during checkout before the order was completed. Under New York Tax Laws, certain precious metal bullion may qualify for an exemption only if it meets specific requirements. For a 1 oz platinum coin you purchased, the applicable exemption threshold is 115% of the platinum spot price.

For this transaction, the purchase price exceeded the allowable threshold, which is why sales tax was required to be collected. Our team previously provided the calculation and supporting information, and we are happy to provide it again if needed.

We appreciate your feedback and encourage you to contact our Customer Service team if you would like any further clarification.

Oceniono na 1 z 5

Waste of time and problems. Possible scam.

Ordered gold coins online and gave my account information for ACH. They called me and told me that they would not process my order via ACH and my only option was to send them a wire transfer immediately or they would cancel my orders and suspend my account. I was surprised by this but decided to do a wire anyway even though it was almost $14,000. Set up the transfer with my bank and then my bank called me and told me they could not verify the Bullion Exchanges account. My bank called Bank of Oklahoma directly and were told by Bank of Oklahoma that they were unable to verify the account. My Bank told me I would be extremely foolish to send money to an unverified account and that it was very high risk. I simply cannot risk that much money sending it to an unverified account. Bullion exchanges said the only thing they could do was to cancel my orders and suspend the account. Overall it was just a waste of my time and problems I don't need. I have bought over $200,000 worth of gold from JM Bullion and I think it is worth it to pay the extra money in premiums rather than risk doing business with people who are so rigid and inflexible. I really felt like their attitude was pay in cash up front or we're going to cancel your orders and permanently ban you from their site, we think you are a criminal. It really felt like a threat and raised issues in my mind that perhaps this was a high pressure scam of some sort. Also, if I have this many problems and rude attitudes just trying to pay for an order what happens if there are any other difficulties with the shipment? Does not bode well for their ability to resolve issues in a reasonable manner and in reading their reviews others have had trouble with them and state they are still waiting to get their money back. I did nothing wrong here and simply made an order in good faith on their website. They accepted my order and my payment method and all this came up later. Would not recommend doing business with this company.

orders 101260550, 101260397, and 101259959

28 maja 2026
Opinia niezależna
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Odpowiedź od Bullion Exchanges

We’re sorry this experience was frustrating.

Due to the nature and value of precious-metals transactions, all orders are reviewed as part of our standard verification process. In this case, multiple orders were placed within a short period, which triggered our system and prevented us from proceeding with the original payment method. A wire transfer was offered as the available option to complete the orders.

We understand that your bank was unable to verify our banking information. Financial institutions have privacy and security policies that prevent them from disclosing account information to individuals or institutions that are not authorized on the account. Therefore, an inability to independently verify the account does not indicate that the receiving account is invalid or unverified.

Since you chose not to proceed with the wire transfer, the orders were canceled. Because we were unable to further establish and verify the account, it was restricted from placing additional orders.

We understand that this process may feel inconvenient, but these safeguards are in place to help protect both our customers and our business.

Oceniono na 5 z 5

Ordered two ounces and everything…

Ordered two ounces and everything worked fine

12 marca 2026
Opinia niezależna
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Odpowiedź od Bullion Exchanges

Thank you very much for your kind review. We look forward to assisting you with your future precious metals purchases. Best regards, BullionExchanges

Oceniono na 5 z 5

Website is smooth and user-friendly

Website is smooth and user-friendly, get what you ordered and free fast shipping

23 marca 2026
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Odpowiedź od Bullion Exchanges

Thank you very much for the kind review. We wish to assist you with your future precious metals purchases. Best, BullionExchanges

Oceniono na 5 z 5

Excellent

Excellent! My go to for all metals. Customer service is efficient and friendly! Highly recommend this company!

26 lutego 2026
Oceniono na 5 z 5

Company reps are knowledgeble and solve…

Company reps are knowledgeble and solve problems right away... even when the problem was MY FAULT, Customer Service assisted in solving the problem with my Credit Card company. There is someone on eBay using Bullion Exchanges name that caused the mix-up. Thank you all for a great customer experrience.

25 lutego 2026
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Odpowiedź od Bullion Exchanges

Thank you for sharing this! We’re so glad our team was able to help get everything sorted out with your credit card company and clear up the confusion. We really appreciate your patience throughout the process and your kind words about our team. Thanks for choosing Bullion Exchanges!

Oceniono na 1 z 5

Shady delivery practice by two parties.

I ordered a 1oz platinum bar through Walmart where bullion exchange is the provider..I never received my item when it said delivered by FedEx. When I called Walmart they said to give it 48 hours still nothing, when I called back Walmart they reached out to bullion exchange in an email. Days went by and no response. I reached out to Walmart again and they reached back out to bullion exchange.. days and days were going by since the initial call. I then followed up with FedEx because on tracking it said signed... when I asked for proof they sent me the signature and it was not my signature..they told me bullion exchange needs to fill out a claim.. I emailed bullion exchange and informed them about this and they didn't want to do it because as far as they are concerned it was signed for and delivered (again I did not sign the delivery package) then I had to call Walmart again and still waiting for what will happen.. I called FedEx again and they told me the shipper is supposed to file the claim but bullion exchange refused because again it was signed and they are clear.. FedEx asked what was in the package I told them I ordered platinum at the time valued at around almost 3k then FedEx tells me interesting enough that the package was insured for only 500 dollars . So bullion exchange does not want to help, FedEx is not doing anything while they have a driver forge signatures and I still don't have the package and FedEx is telling me case closed and I'm waiting on Walmart on what they will do... everyone is not helping.. bullion exchange doesn't care so be careful when you order from them because they won't help you and it's a bit shady they insure value on packages not fully so why would they help and they use FedEx which again someone at FedEx is running a scam by forge signatures and FedEx doesn't want to help... Be cautious using bullion exchange and FedEx... I'm still waiting to see if Walmart will help me..

19 lutego 2026
Opinia niezależna
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Odpowiedź od Bullion Exchanges

Hi Jon,

According to the information provided by FedEx, the package was successfully delivered and signed for at the address listed on your order. At this time, there has been no confirmation from the carrier that the shipment was lost or misdelivered.

Because of this, we are unable to proceed with any claim or further action on our end. Any investigation into the delivery, including signature verification or driver conduct, must be handled directly by FedEx.

If you receive any information from FedEx regarding the delivery, you are more than welcome to forward it to us for further review.

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