In general it's been very good, at the beginning was a little confusing navigating the ordering in the website. I think it could use a more simple way to order, where I could see all the info requ... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Prices are fine, but the customer delivery method is terrible. You have to stay home all day to wait for a possible delivery. If you are not home, then you have to go pick it up at a FedEx station.... Zobacz więcej
Reakcja na opinię
One of the things I'd like to say is I've made several orders including 1 today, however,quite a few of the XF Morgans were VG-Fine + not graded correctly!l realize that grading is opinions but would... Zobacz więcej
Reakcja na opinię
There was a mix-up in delivery by FedEx, absolutely nothing to do with Bullion Exchanges, and Jason and Devon were extremely helpful and professional in the assistance they provided. They called me di... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Handel złotem i srebrem
- również w kategorii:
- Alternatywne usługi finansowe
- Sklep numizmatyczny
- Sprzedaż złota
- Wydobycie złota
- Złomiarz
Napisane przez firmę
Bullion Exchanges is a precious metals dealer based in New York City’s Diamond District, serving customers in person and online across the United States. We buy and sell gold, silver, platinum, and palladium in the forms investors and collectors actually want: coins, bars, and rounds from government mints and respected private refiners around the world. Our catalog is built to serve every kind of buyer. First-time customers will find clear product descriptions, transparent pricing tied to the live spot price, and a team that’s happy to explain the basics, from what a premium is to how to read a coin’s fineness. Experienced stackers and collectors will find depth: hand-poured and cast silver bars, limited-mintage releases, certified coins, and specialty pieces that are hard to source elsewhere. We also carry gift items for anyone who wants to introduce a friend or family member to precious metals. We work hard to keep our pricing competitive and our process simple. Orders ship securely and discreetly, and our customer service team is reachable by phone, email, and chat when you have a question before or after you buy. Through the Bullionaire Club Rewards Program, every purchase earns Bullionaire Bucks you can apply toward future orders. Selling to us is just as easy. Whether you have a single coin or a larger holding, we offer fair, straightforward quotes and a clear process from appraisal to payment. If you want to learn before you buy, our Learning Center covers bullion fundamentals, coin collecting, and the factors that move the precious metals market, written in plain language. Visit us in New York City or shop anytime at BullionExchanges.com
Shop Precious Metal Bullion online
Napisane przez firmę
- Fair prices
- Shop a wide selection of gold, silver, platinum, and palladium bullion at competitive prices. Order online anytime, including nights, weekends, and holidays
- Free Shipping on Orders $499+
- Enjoy free standard shipping on qualifying orders of $499 or more. Orders under $499 ship for $7.99, and every shipment includes tracking and insurance.
- Bullionaire Club Rewards Program
- Make your purchases more rewarding. Join our Bullionaire Club to earn Bullionaire Bucks that you can apply toward future orders.
- Trustworthy Service
- Bullion Exchanges holds an A+ rating with the Better Business Bureau. Our team is committed to helpful customer service and a straightforward shopping experience.
- Visit Our NYC Store
- Shop in person at our Diamond District store: 30 West 47th Street, Store 1, New York, NY 10036. Visit us to buy or sell precious metals and speak with our team.
- Sell Precious Metals
- Sell your gold, silver, platinum, palladium, scrap metal, diamonds, or watches to Bullion Exchanges. Contact our team for a quote or visit our NYC store for a free appraisal. For mail-in sales, arrange the details with us before shipping.
- Learning Center & Market Alerts
- Explore our Learning Center for guides on precious metals, bullion, and coin collecting. Set up Market Alerts to receive notifications when gold, silver, platinum, or palladium reaches your target price.
Insured Shipping for Peace of Mind
Shop confidently with tracked, insured shipping.
Every order ships with tracking and insurance coverage while in transit, until the carrier marks it delivered.
Dane kontaktowe
30 West 47th Street Store 1, 10036, New York, Stany Zjednoczone
- 800.852.6884
- customerservice@bullionexchanges.com
- bullionexchanges.com
Your Trusted Precious Metals Dealer.
4,4
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 95% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Bullion Exchanges
Thank you, John! We’re glad to hear you had another great experience with us. We really appreciate your continued support and look forward to helping you again.
Great bullion dealer
Great dealer, lowest prices. I usually check Apmex (most expensive) jm bullion, Scottsdale mint, silver gold bull and bullion exchange usually has best prices.
11 października 2026
Odpowiedź od Bullion Exchanges
Thank you for the great review! We really appreciate you taking the time to compare prices and choosing Bullion Exchanges. We know there are plenty of options out there, so hearing that we consistently stand out for our pricing means a lot to us. We're grateful for your trust and look forward to helping you find more great deals!
Odpowiedź od Bullion Exchanges
Thank you so much for your wonderful feedback! It means a lot to know that you can count on us for both good prices and excellent service. Our team works hard to make every experience a positive one, and hearing feedback like yours makes it all worthwhile. We truly appreciate your support and look forward to welcoming you back!
Honest company, great process, great shipping
EDIT: I have changed my review to 5 ☆ I have placed more orders with them. Very smooth to buy from.
A bit of a hassle to order. They require a copy of my ID, then they ship through FED EX and require a signature. This makes the process painful for me.
The price was great and the Panda Gold was flawless. Shipping was fast. Great packaging.
So, if you don't mind giving complete strangers your ID, and having someone sit at your house to sign for the delivery, I HIGHLY recommend them.
This all being said, I have placed another order with them.
10 października 2026
Odpowiedź od Bullion Exchanges
Thank you for taking the time to share your experience and for placing another order with us! We understand that the verification and delivery requirements can be inconvenient. Due to the nature of our business, our compliance procedures sometimes require a copy of a customer's ID strictly for identity verification and security purposes.
Orders over $1,000 require a signature upon delivery. However, if you're unable to be home to sign, you can choose to have your order shipped directly to a FedEx pickup location at checkout and collect it at your convenience.
We're glad you were happy with the pricing, fast shipping, packaging, and quality of your Gold Panda. We truly appreciate your honest feedback and your continued business.
easy to order and great prices
10 października 2026
Odpowiedź od Bullion Exchanges
Thank you for the wonderful review, Bruce! We're so glad you found ordering with us easy and our prices competitive. That's exactly the experience we want for our customers! We really appreciate your support and look forward to serving you again
Odpowiedź od Bullion Exchanges
Katya, thanks for sharing your feedback! Gold Eagles are always a popular choice, and we're pleased you found a price that worked for you. Enjoy your purchase, and thank you for shopping with Bullion Exchanges!
Odpowiedź od Bullion Exchanges
Thank you for the great review, Mike! We're glad you're happy with our deals and pricing. We appreciate you choosing Bullion Exchanges. Hope to see you back again soon!
Odpowiedź od Bullion Exchanges
Thank you for the 5-star review, Diego! We're glad you enjoyed our collection. We work hard to offer a wide selection of precious metals, and it's great to hear you appreciate it. Thank you for choosing Bullion Exchanges, and we look forward to seeing you again!
Odpowiedź od Bullion Exchanges
Thank you so much for your kind review, Helmsman! We're happy to hear that everything was quick, easy, and straightforward for you. We truly appreciate you taking the time to share your experience and choosing Bullion Exchanges. We look forward to serving you again!
The experience was excellent and the…
The experience was excellent and the price were reasonable
7 października 2026
Odpowiedź od Bullion Exchanges
Thank you so much for your kind words, Jesus! We're really happy to hear you had an excellent experience and found our prices reasonable. Providing great service and competitive pricing is important to us, so your feedback means a lot. We truly appreciate your support and look forward to helping you again!
Its like magic
They are very help full in finding what you want, Its like magic not just what I want, most of the time its for spot price or below. I have tried other sites but I always come back, I have done many many purchases as well as sales with these people. They make me feel like I am in very good hands.
23 września 2026
Opinia niezależna
Odpowiedź od Bullion Exchanges
Hi Frank,
We’re grateful that you continue to come back to us and that you feel comfortable and well taken care of each time. Your trust and continued business mean a great deal to our team, and we always look forward to helping you with your next purchase or sale.
Sold my data in a heartbeat
Sold my data the second they had my info from a purchase.
Now I get calls once to twice a week from random coin dealers all saying they saw I did business with these clowns.
Never buy online, especially from them!
Update to BE’s reply: my trust pilot email is the same as the email when I did purchase from BE so they’re now also straight up lying in more ways than one.
13 września 2026
Opinia niezależna
Odpowiedź od Bullion Exchanges
We’re sorry to hear about your experience. We want to clarify that Bullion Exchanges does not sell customer personal information to third-party coin dealers or marketing companies.
Based on the information provided in this review, we are also unable to identify the account or pinpoint an order associated with your comments.
We take customer privacy and the security of personal information seriously. We have no affiliation with the companies contacting you and cannot confirm how they may have obtained your information.
Please contact our Customer Support team directly with any questions.
Best online gold/silver site.
I don't often write reviews, but after seeing some of the negative comments, I wanted to share my three experiences with Bullion Exchange.
1. By far, they have some of the most competitive prices. Before making a purchase, I always check the prices of other online dealers, and Bullion Exchange is consistently equal to or better than the competition.
2. I've never had an issue with payment or delivery.
Because of that, I've never had to contact customer service. I will mention that I always mail in a check rather than pay through Plaid. That's simply because I've had issues with Plaid in the past when my billing address and shipping address are different, which seems to cause problems. I can also understand why there are additional security measures given that these are often relatively high-dollar transactions.
3. Shipping has been fantastic. I've always received my purchases within a few days of my check clearing. Delivery does require someone to be present to sign for the package, but you receive plenty of notifications letting you know when FedEx is scheduled to arrive. So you don't have to sit around all day waiting.
4. My only complaint is the limited selection.
When the spot price of gold, silver, or other metals makes a significant move, they also seem to sell out quickly of some of their more popular products.
In summary: I've purchased from Bullion Exchange three times, and every experience has been absolutely perfect. Based on my personal experience, I would definitely recommend them.
28 czerwca 2026
Opinia niezależna
Odpowiedź od Bullion Exchanges
Thank you so much for taking the time to share your experience! We truly appreciate your continued trust in Bullion Exchanges and are glad to hear that your experiences with us have been consistently positive.
We also appreciate your feedback regarding product availability and selection.
Thanks again for choosing Bullion Exchanges. We look forward to serving you again!
Will not do business
I ordered from them previous, no problem, for some reason this time they canceled my order AND blocked my log in to the site. I called and they could do nothing unless I send proof of life. I have to fill out a form verifying my account, even though I have bought from them before. I also have to show a pic of my DL with my face. You have lost $10,000 on this purchase, if they are willing to lose that kind of money then they will not treat the onesies and twosies any better.
8 września 2026
Opinia niezależna
Odpowiedź od Bullion Exchanges
We’re sorry for the frustration this situation caused.
Due to the nature and value of precious-metals transactions, all orders are reviewed by our Compliance Department before they are processed. In this case, our verification system required some additional documentation to confirm the account and purchase. We do note during checkout that additional verification may sometimes be required.
Since we did not receive the requested documents, we were unable to complete the verification, so the order was canceled and the payment authorization was voided.
We understand that being asked for additional information can be inconvenient, and we’re sorry for the frustration it caused. These steps are in place to help protect both our customers and our business.
If you’d like to discuss the situation further, please feel free to contact our Customer Support team directly.
Great people providing fantastic…
Great people providing fantastic customer service. Devon has helped me with my orders tremendously. Devon went the extra mile to help me on two separate orders. Highly recommended customer service, you can't go wrong here. Thanks Devon for your outstanding help!
1 września 2026
Odpowiedź od Bullion Exchanges
Thank you for the wonderful feedback. We’re so glad Devon was able to go the extra mile and make both of your experiences a positive one. We’ll be sure to share your kind words with him. We truly appreciate your recommendation and your continued support.
GOAT-rodeo for first purchase
This is the only bullion company that makes a first time purchase turn into a goat-rodeo. I purchased just enough to get free shipping…and they put some type of restriction on my account for using a credit card. Keep in mind that other bullion companies do not have the same crazy hold/cancel process with a first time credit card purchase. The silver lining: I bought the same items for a much cheaper price elsewhere. Never again with this place.
25 sierpnia 2026
Opinia niezależna
Odpowiedź od Bullion Exchanges
We’re sorry to hear this was such a frustrating experience. Since the review doesn’t include an order number or other identifying information, we’re unable to locate the transaction and see exactly what occurred.
Due to the nature and value of precious-metals transactions, all orders placed with Bullion Exchanges are reviewed as part of our standard verification process. In some cases, additional information or documentation may be required before an order can be processed. These measures are in place to help protect both our customers and our business.
If you have any questions or concerns regarding our verification process, please feel free to contact our Customer Support team.
Avoid Bullion Exchanges - Extremely Unprofessional
I will not do business with Bullion Exchanges after the way their customer service handled my concerns. The representative was unprofessional, and even after I clearly stated that no further response was needed, they still replied with a dismissive “all the best.”
I was also told that management reviews customer emails. If that is true, then this reflects a much bigger problem with the company’s customer-service culture.
As a veteran and overseas contractor who regularly discusses precious-metals purchases with a large network of military members, contractors, friends, and colleagues, I expected basic professionalism and respect. I received neither.
After reviewing their Trustpilot ratings and BBB complaints, my experience is even more concerning.
Low prices are not worth dealing with a company that treats customers this way. I would strongly recommend using another bullion dealer.
24 sierpnia 2026
Opinia niezależna
Odpowiedź od Bullion Exchanges
We’re sorry to hear that you were disappointed with your experience. We strive to provide professional and respectful service in every interaction and take feedback like this seriously.
Based on the information provided in this review, we’re unable to identify the specific interaction or account involved. We welcome the opportunity to better understand your concerns, and you’re welcome to contact our Customer Support team directly if you would like us to look into the matter further.
They have the goods for the best price…
They have the goods for the best price in town. (if not the country). And when a had a question Customer Service replied with the information I needed.
13 sierpnia 2026
Odpowiedź od Bullion Exchanges
Thank you for the great feedback. We’re glad you found our pricing competitive and that our Customer Service team was able to get you the information you needed. We appreciate your business.
Great experience
Great experience! Clear communication, very efficient service, and the representative went above and beyond to make sure my issue is resolved. Thank you for the wonderful service and support!!
7 sierpnia 2026
Odpowiedź od Bullion Exchanges
Really appreciate you sharing this. It’s great to hear the communication was clear and that our team followed through until everything was resolved. Thanks for choosing Bullion Exchanges.
Thanks for all of your help with my…
Thanks for all of your help with my purchase of 1 Oz Gold Buffalos.. I have been wanting to purchase them for a long time.You have a great team at Bullion Express👍👍👍👍👍
7 sierpnia 2026
Odpowiedź od Bullion Exchanges
That’s great to hear. We’re happy our team could help make it a smooth one for you. Thank you for the kind words and for trusting us with your purchase.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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