Bubblegum Balloons Recenzje 

439
•
Wynik TrustScore: 3.5 na 5

3,5

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Ordered Friday night and paid for Sunday delivery for a child who’d been in a bad accident a bouquet no delivery , assured would be next day didn’t appear . Tuesday said delivered and picture shows th... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Really poor. I’ve ordered from Bubblegum a number of times over the years and was initially impressed. However the last two times I’ve ordered balloons for my children’s birthdays, the balloons have a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent delivery, everything as expected and delivered via DPD intact. The best thing is that 4 months on and my daughter’s balloons are still going! They are full and show no signs of loosing ai... Zobacz więcej

Oceniono na 5 z 5

Bubblegum balloons have created various number stacks and balloon garlands for me and all have been incredible. Most recently we were let down by another company 3 hours before a party and bubblegum b... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca balonów
  2. również w kategorii:
  3. Sklep z podarunkami

Napisane przez firmę

Bubblegum Balloons deliver inflated helium-filled balloons via the post. Providing personalised balloon deliveries for all occasions, the balloon-in-a-box service is the perfect way to surprise and delight a loved one.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

439 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 61% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(439)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 26

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Excellent customer service when dealing with a problem

I would like to edit my previous review based on the customer service I have since received from Bubblegum & the way they handled my complaint.
With this is mind, I am happy to report that they looked into my query & have since taken steps to make the "packages" available clearer which is all I had asked for.
Errors do happen, that's life but when a company deals with this in a professional; manner then I am even happier to recommend them as a business & this is exactly what has happened here.
Thank you Loraine for taking the trouble to contact me directly & spend time looking into my order, I am really happy with the outcome & look forward to placing another order with you soon :) :)

4 października 2024
Opinia niezależna
Logo Bubblegum Balloons

Odpowiedź od Bubblegum Balloons

Hello Lucy thank you for your review and we are sorry regarding the experience received on this occasion. After looking into this for you I was able to see that at the time of you ordering the marketing team were updating the package on the website. We try and be transparent with the packages where you will see all options of the package size available to order, for example supershape on its own, supershape and mini balloons, full package. If a package is unavailable it will still show on the page but will be greyed out and state out of stock. We now understand this wasn't showing at the time of your order and we are sorry that you felt you were mis sold on this order. Please be assured the website is up to date and should be clearer for future orders. Once again please accept our apologies for any inconvenience caused.

Oceniono na 5 z 5

Six Stars - Superb balloons and great service…

Six Stars - Superb balloons and superb customer service. You are never quite sure how good untried internet purchases will turn out but these balloons were absolutely cracking and the guys here managed to sort a delivery within a one-hour window to get into our venue. brilliant all round. will definitely buy again.

6 października 2024
Opinia niezależna
Oceniono na 4 z 5

Great balloons

Great balloons. Arrived at a decent time in the day.
But I’d recommend they check how inflated the balloons are as mine arrived with some not inflated properly so they went limp quicker than usual.

5 października 2024
Opinia niezależna
Logo Bubblegum Balloons

Odpowiedź od Bubblegum Balloons

Hello, Thank you for you review. Please can you email customerservices@bubblegumballoons.co.uk with your order details so that we can look into this for you?

Oceniono na 5 z 5

Fabulous customer service.

I had a problem using a previous voucher code and customer services immediately sorted out the issue. The balloons that were received were so pretty and arrived exact when they said they were going to.
I highly recommend Bubblegum Balloons 🎈.

1 października 2024
Opinia niezależna
Oceniono na 2 z 5

I still haven't received my order so…

I still haven't received my order so it's difficult to review and if it hasn't arrived by tomorrow I have no use for the products. Which is very disappointing. According to the courier they haven't even received the package from Bubblegum yet despite it being 5 days since ordering with Next Day Delivery stated so it doesn't bode well. The range available is really good, hence 2 stars, but not if you can't actually get your hands on it.

6 października 2024
Opinia niezależna
Logo Bubblegum Balloons

Odpowiedź od Bubblegum Balloons

Hello Shelly, Thank you for you review. Please can you email customerservices@bubblegumballoons.co.uk with your order details so that we can look into this for you?

Oceniono na 5 z 5

Bumblegum will be my go to from now on

This was my first time ordering from Bumblegum and I will be ordering again! Wonderful quality, quick informative service and the recipient was delighted. Thank you!

3 października 2024
Opinia niezależna
Logo Bubblegum Balloons

Odpowiedź od Bubblegum Balloons

Thank you for your review, we are so pleased you were happy with your first order with us! We look forward to your next order with us 🎈

Oceniono na 5 z 5

Great Company, Great Service

I used bubblegum balloons for my 60th Birthday party decoration and they did a fantastic job. From original contact with Nish, she was extremely helpful and friendly and always on hand to offer assistance and answer any questions.

On the day the staff who did the installation were great, very helpful and had totally understood my brief and what I wanted and delivered it perfectly.

28 września 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent service

Got a great service for a last minute delivery required for an office party. Would definitely use the company again!

26 września 2024
Opinia niezależna
Oceniono na 5 z 5

We LOVE Bubblegum!

I bought from bubblegum a set of balloons for my last wedding anniversary and then another large helium inflated fun balloon as it cheers us up. The balloons are good quality and last longer than others we bought from other companies, the presentation and delivery were impeccable on both occasions. Highly recommend!

25 września 2024
Opinia niezależna
Oceniono na 4 z 5

Deflated within 48 hours even when…

Deflated within 48 hours even when following the instructions wouldn’t expect that for the price of them I’ve had similar balloons last weeks before! However the customer service to rectify was very good!

26 września 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent website and great product…

Excellent website and great product options. So nice to find somewhere that will offer any number of individual numbered balloons and ability to include gift card as a lot of sites don’t. (Ballons were to celebrate a 100 mile fundraising rather than for a birthday). Very fast delivery with good updates - and fantastic balloons. Great colours and size - perfect!

27 września 2024
Opinia niezależna

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