Ordered Friday night and paid for Sunday delivery for a child who’d been in a bad accident a bouquet no delivery , assured would be next day didn’t appear . Tuesday said delivered and picture shows th... Zobacz więcej
Reakcja na opinię
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Really poor. I’ve ordered from Bubblegum a number of times over the years and was initially impressed. However the last two times I’ve ordered balloons for my children’s birthdays, the balloons have a... Zobacz więcej
Reakcja na opinię
Excellent delivery, everything as expected and delivered via DPD intact. The best thing is that 4 months on and my daughter’s balloons are still going! They are full and show no signs of loosing ai... Zobacz więcej
Bubblegum balloons have created various number stacks and balloon garlands for me and all have been incredible. Most recently we were let down by another company 3 hours before a party and bubblegum b... Zobacz więcej
Informacje dotyczące firmy
- Dostawca balonów
- również w kategorii:
- Sklep z podarunkami
Napisane przez firmę
Bubblegum Balloons deliver inflated helium-filled balloons via the post. Providing personalised balloon deliveries for all occasions, the balloon-in-a-box service is the perfect way to surprise and delight a loved one.
Dane kontaktowe
Unit 16, Armstrong Mall, Southwood Business Park, GU14 0NR, Fleet, Zjednoczone Królestwo
- 01252626697
- customerservices@bubblegumballoons.co.uk
- bubblegumballoons.co.uk
3,5
Średnia
439 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 61% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I ordered some balloons for my friend…
I ordered some balloons for my friend after passing her driving test. Clicked on bubblegum balloons after never using them before and found there website super easy to use, uploaded an image for one ballon and that was it. Had to change the delivery but Emma was super helpful and got this done without any delay. The balloons arrived and got the reaction I was I was hoping for.
Couldn’t recommend enough.
24 października 2024
Opinia niezależna
Odpowiedź od Bubblegum Balloons
Thank you for your review and we are so pleased you were happy with the service you received. Great to hear the balloons were a hit too 🎈
Have used this company for many years
Have used this company for many years - utterly reliable, great quality and the one time we had an issue, it was resolved quickly without fuss. Wouldn’t hesitate to recommend
25 października 2024
Opinia niezależna
Odpowiedź od Bubblegum Balloons
Thank you for your review and your continued custom, we do appreciate it! We look forward to providing balloons for you in the future 🎈
Fantastic balloons
Fantastic balloons, ordered 4 and arrived on time and in great condition. Recipient was very pleased with them.
25 października 2024
Opinia niezależna
Odpowiedź od Bubblegum Balloons
Thank you for your review and we are so pleased you were happy with the service and the recipient enjoyed their balloons 🎈
Fantastic flamingo
Fantastic flamingo. Absolutely stunning. Love the weighted feet?
24 października 2024
Opinia niezależna
Odpowiedź od Bubblegum Balloons
Thank you for your review and we are so pleased you liked your balloon 🦩🎈
Balloons deflated, missing and late
Unfortunately, the balloons arrived late and part of the order was missing. The balloon that arrived was deflated because it stayed with the courier (DPD) too long. The company sent new balloons two days later than the required arrival date, but with balloons arriving after a birthday (and for the price of the service), unfortunately this is not good enough. I would not recommend this company.
17 października 2024
Opinia niezależna
Odpowiedź od Bubblegum Balloons
Thank you for your review. I can see there was an unfortunate delay with DPD which meant you order arrived a day later than expected. You notified us of the quality of the balloons once they arrived and customer services offered you a replacement for delivery the next available day with our in house courier at no additional charge which you agreed to. We are sorry you felt the service was not up to standard but we hope the balloons were still enjoyed 🎈
Excellent product and help customer…
Excellent product and help customer services when I booked the wrong time they quickly resolved it.
18 października 2024
Opinia niezależna
Odpowiedź od Bubblegum Balloons
Thank you for your review and we are so pleased we were able to help with getting the balloons to you in time 🎈
Odpowiedź od Bubblegum Balloons
Thank you for your review, we are so pleased you were happy with your order 🎈
Up up and away …
Always very helpful people and a great quality product
18 października 2024
Opinia niezależna
Odpowiedź od Bubblegum Balloons
Thank you for your review, we are so pleased you are happy with the service you have received and the balloons supplied 🎈
Cute Halloween ballon
Very cute balloon , delivered on time . Minimal packaging . Recipient was delighted
20 października 2024
Opinia niezależna
Odpowiedź od Bubblegum Balloons
Thank you for your review, we are so pleased you were happy with your order 🎈
Definitely recommend
Definitely recommend. I love helium balloons and have used BB many times now. Always receive the balloons I’ve ordered, nothing swapped out because of stock issues. The balloons are extremely stylish and well put together. Only once did I have a balloon that was deflateing and the customer service was exceptional, I called disappointed for a possible discount but instead they kindly replaced the main balloon in time for father's day celebrations. Very happy with their service.
18 października 2024
Opinia niezależna
Odpowiedź od Bubblegum Balloons
Thank you for your review, we are so pleased you have been happy with the service received from the team and the balloons you have ordered. We look forward to your continued custom 🎈
Amazing Balloons - Fantastic Service
I have used Bubblegum Balloons on many special occasions, from Bespoke Orders to ordering online and always have been really happy with the service. Bubblegum Balloons always have high standards and great attention to detail and always go the extra mile on making the balloons extra special 🎈
11 października 2024
Opinia niezależna
Odpowiedź od Bubblegum Balloons
Thank you for your review, we are so pleased you are happy with the service you have received from our team. We look forward to your next order 🎈
Great every time!!
I buy Bubblegum balloons every couple of months for my 13 month old granddaughter as she lives away. The joy on her face when she sees them and loves playing. The giraffe she has now is bigger than she is!
Also great customer service as I contacted them for a list of my past orders to her as I'd forgotten! Yes they are pricey but well worth it.
13 października 2024
Opinia niezależna
Odpowiedź od Bubblegum Balloons
Thank you for your review and we are so pleased you have been happy with your orders. Thank you for choosing us for your balloon orders 🎈
Just AMAZING!
The most helpful team, fast responses and incredible final product. We couldn't be more thankful and will use Bubblegum for all of our balloon needs going forward x
14 października 2024
Opinia niezależna
Odpowiedź od Bubblegum Balloons
Thank you for your review and we are so please you have been happy with the service supplied by our team 🎈
The best customer service
I bought 2 balloons for my birthday trip away. They arrived on the 3rd all fine, but when we opened them again on the 4th - the ladybug was significantly deflated. I got back in touch with bubblegum to see if there was anything they could do. I'm aware that this problem was slightly out of their control, but they were SO kind about it. A replacement was delivered the following day in time for my actual birthday which was on the Monday. Happy to report both balloons are still going strong a week later! I always use this company for birthday balloons as the quality is exceptional and all the staff I've come in contact with are genuinely caring. Will continue to use them in the future.
4 października 2024
Opinia niezależna
Odpowiedź od Bubblegum Balloons
Thank you for your review and we are so pleased the team were able to resolve the issue on your order making sure the balloons were still enjoyed for the occasion intended for 🎈 We look forward to your future orders with us.
Thank you for making my 1 year’s…
Thank you for making my 1 year’s daughter birthday special with beautiful balloons 🎈 I had an issue with one of the balloons, but the customer service has resolved it promptly and resend me the balloon. I was really happy with the service and the quality of balloons. My daughter loved playing with them too.
10 października 2024
Opinia niezależna
Odpowiedź od Bubblegum Balloons
Thank you for your review and we are so pleased we were able to resolve the issue and you were able to enjoy the balloons as intended. Thank you for using our services and we hope we can assist you when you next require balloons 🎈
Great experience and delivery on time
Great experience and delivery on time! Thank you 😊
12 października 2024
Opinia niezależna
Odpowiedź od Bubblegum Balloons
Thank you for your review and we are so pleased you were happy with the experience received. We hope we can provide you with balloons in the future 🎈
Great stock availability order was out…
Great stock availability order was out of stock in a lot of retailers. Excellent customer service and quick delivery. Thank you will definitely use again 🎈🎈
7 października 2024
Opinia niezależna
Odpowiedź od Bubblegum Balloons
Thank you for your review and we are so pleased you were happy with the service you received. We look forward to your future orders 🎈
Always making our events happier for…
Always making our events happier for the kids.
Perfect choice, quality and support.
12 grudnia 2023
Opinia niezależna
Great suppliers
Great customer service nothing is too much. Fast response on orders always welcoming on collection. Thank you !
3 października 2024
Opinia niezależna
Next day delivery failed to arrive
Next day delivery failed to arrive. In fact, still hasn't. TBD on condition.
Website is not very clear on items and add-ons (feels like buying DLC for games).
I'll revised depending on customer service.
9 października 2024
Opinia niezależna
Odpowiedź od Bubblegum Balloons
Hello, Thank you for you review. Please can you email customerservices@bubblegumballoons.co.uk with your order details so that we can look into this for you?
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