Brentacre Insurance Recenzje 

1209
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I am a driver with over 20 years Specialist Class Classic car clean driving history. With one first phone call Brentacre was able to provide an insurance quote for my Honda that beat all other insuran... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

So easy to renew. Great that I got a reminder by text because I completely forgot . No fuss. Just clarified details and all done for another year .

Reakcja na opinię

Oceniono na 5 z 5

My experience is always excellent at Brentacre . Staff are always friendly and helpful . I have 3 policy’s with them and feel they always treat me fairly with regards to renewal premiums and have stu... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very clear about what they needed from me with regard to camper conversion/modifications. Very helpful and most importantly the price was highly competitive. Well done. 👏👏👏

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik ubezpieczeniowy
  2. Agencja ubezpieczeniowa

Napisane przez firmę

With over 30 years' experience in the automotive insurance industry, we specialise in insurance for classic cars, modified cars, camper vans, hot rods, imports and more. Our specialist knowledge allows us to offer tailored cover for non‑standard vehicles, backed by a knowledgeable UK‑based team.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 57% z negatywnych recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(1209)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 271

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service and best prices

Staff very helpful, found me the best price. Advised me to shop around first to be sure but I soon discovered that they had offered me the best deal by far and are so easy to deal with in comparison to other sites/ companies! Very happy.

3 czerwca 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

It’s good to hear the team helped you find the right price and made the process straightforward. Advising you to shop around and then still coming out on top is exactly how it should be. Thanks for sharing your experience, we’re glad you’ve been happy with the service.

Oceniono na 5 z 5

Second to no one

The best insurance decision I ever made. To make a enquiry direct on the website. Quote, unbeatable. Level of insurance, next level. Ease, incredible. Customer service, on point. I've got a feeling I'm going to be sticking with this firm for the foreseeable.

2 czerwca 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

That’s brilliant feedback to read. From the quote and level of cover through to ease and customer service, it’s great to know everything stood out for the right reasons. We really appreciate you choosing Brentacre and look forward to supporting you going forward.

Oceniono na 5 z 5

Changes made easy

Changes made easy. This company is a pleasure to work with! Emailed modifications and changed straight away. Great insurer for IDBuzz!

3 czerwca 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

Thanks for sharing your experience Jacqueline. It’s good to hear your modification changes were dealt with quickly by email and without any hassle. We’re glad Brentacre has been a good fit for your ID Buzz.

Oceniono na 5 z 5

Cheapest and quality

Been with brentacre for 2 years now. Insured on my self built campervan and they're by far the best price I could find. Friendly staff and not had an issue at all.

2 czerwca 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

Thanks for your feedback Kyle, being insured with us for your self‑built campervan over the two years and having a hassle‑free experience is exactly what we aim for. It’s good to hear the price stood out and that the team have been friendly throughout.

Oceniono na 5 z 5

Absolutely brilliant insurance company…

Absolutely brilliant insurance company very prompt replies.
Always very helpful. Can’t recommend them highly enough.

2 czerwca 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

Thank you for your fantastic feedback David.
It’s great to hear you’ve found the service prompt and helpful, comments like this really mean a lot to the team. We truly appreciate your recommendation and you taking the time to leave a review.

Oceniono na 5 z 5

Keely was very helpful and explained…

Keely was very helpful and explained all of the options clearly and politely. I did not feel rushed into a deal, We need more professionals like Keely.

Thank you very much.
Paul

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

Thank you very much for your kind feedback Paul.
It’s great to hear that everything was explained clearly and professionally, and that you felt comfortable and not rushed through the process. Your comments about Keely will be passed on, they’ll be really appreciated.
Thanks again for taking the time to leave a review.

Oceniono na 3 z 5

Used Brentacre for 10 continuous years.

Used Brentacre for 10 continuous years.
My previous policy lapsed by a couple of days so, we had to go through all the car details again which was a bit frustrating but didn’t help the chap I dealt with was a little abrupt with me, maybe as it was first thing Monday morning but have to say normally staff are fantastic, today’s call was an exception to my previous experiences.
Highly recommend this company they make it so easy, pricing is great too.

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

Thank you for taking the time to leave such honest feedback and for being with Brentacre for the past 10 years, that loyalty really does mean a lot to us.
We're sorry to hear that this particular call didn’t quite meet the standard you’ve come to expect from us. While it’s disappointing to hear it felt frustrating on this occasion, we do appreciate you recognising that this was an exception to your usual experiences with the team. Your comments are genuinely helpful and will be fed back internally.
We’re really grateful for your recommendation and for highlighting the ease of dealing with us, along with our pricing. Thanks again for sharing your experience.

Oceniono na 5 z 5

Excellent service .....

What can I say.... mainstream companies were trying to charge me a fortune for my mini cooper s.....I was advised by Howdens to try brentacre and they weren't wrong...much cheaper policy with all modifications declared, excellent customer service and all done and dusted in no time at all.

Give them a call, you won't regret it 👍

24 maja 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

Thanks for taking the time to share such a great review Steve.
It’s really good to hear we could help where mainstream insurers couldn’t, especially with all modifications declared on your Mini Cooper S. We’re pleased the process was quick, straightforward, and that the service stood out for you.
Your recommendation genuinely means a lot, thank you for choosing Brentacre

Oceniono na 5 z 5

What an amazing company to deal with!!!

What an amazing company to deal with, I have just taken out modified insurance for my much loved Impreza turbo with these guys. They were amazing to deal with on the phone, only had to wait 1 min the first time and 5 mins the second time for my calls to be answered which is amazing. Both staff I spoke to were very helpful but especially Lewis who didn’t make us feel rushed and went through all details in full. Made sure we understood everything and and asked a number of times if there was anything else or any other questions before ending the call. Very good price on this type of policy, certainly happy to recommend to club members in future.
Thank you Brentacre!!!!

29 maja 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

Thank you so much for taking the time to leave such a detailed and enthusiastic review Tori.
It’s fantastic to hear how smooth the process was when arranging cover for your Impreza, from getting through to the team quickly to having everything explained clearly and without feeling rushed. Your kind words about the service, especially your mention of Lewis and taking the time to make sure everything was fully understood, are really appreciated and will be passed on.
We’re also really pleased to hear you were happy with the price and would recommend us to fellow club members. Thanks again for choosing Brentacre and for such lovely feedback!

Oceniono na 5 z 5

Camper van insurance

Very knowledgeable about specific vehicles, after a few questions with a very helpful gentleman he got me a very competitive price for my camper van, excellent service and would highly recommend.

15 maja 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

Thanks for your great feedback Rob, it’s brilliant to hear you found the team knowledgeable and helpful when arranging cover for your camper van.
We’re really pleased we could get you a competitive price and make the process a smooth one. Your recommendation means a lot, thank you for taking the time to share it!

Oceniono na 5 z 5

Really pleased with the ongoing service from Brentacre

Just a quick review to say how pleased I am, and always have been with the service received from Brentacre.
Policy changes, updates and requests for my modified VW Transporter are always dealt with quickly and professionally.
In an increasingly faceless age where we just deal with chatbots and speaking to actual humans is increasingly difficult its always refreshing to get straight through to someone at Brentacre 😊
They have always accommodated my vehicle mods and given me great advice and a fair price.
I'd like to call out both Rhodri and Keely for their great service and assistance today with adding a new driver and issuing documents promptly for proposed trip abroad.

26 maja 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

It’s great to hear how pleased you’ve been with the service over time Jon, especially with how smoothly your policy changes and updates for your Transporter are handled.
We really appreciate you recognising the personal touch our team aims to provide, and your mention of being able to speak directly to someone means a lot in today’s world. I’ll be sure to pass your kind words on to Rhodri and Keely as well, they’ll be delighted to hear your feedback.
Thanks again for taking the time to share this

Oceniono na 5 z 5

Top staff

Top staff, very helpful.

11 maja 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

Thank you for your kind words Igor, it’s great to hear you found the team helpful. We really appreciate you taking the time to share your experience!

Oceniono na 5 z 5

Very friendly team and easy to talk to

Very friendly team and easy to talk to. Very competitive quotes too.

20 maja 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

Thanks for the 5‑star review Dan. We really appreciate you taking the time to share your experience and are glad everything felt straightforward for you.

Oceniono na 5 z 5

Always use Brentacre

I dealt with Mark to get my initial quote and the guy was top notch, I unfortunately forgot the name of the person who helped me set up my insurance want to say Rhodri. Both quality guys to deal with very helpful.

18 maja 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

Thanks for the 5‑star review, Sam. It’s great to hear you had such a positive experience and that Mark was able to help get your initial quote sorted. We’re also really pleased to hear you were well looked after when setting the policy up as well, we’ll be sure to pass your comments on to the team, including Rhodri.

Oceniono na 5 z 5

Excellent customer service advisor who…

Excellent customer service advisor who knew exactly what was needed to ensure the policy was suited to me.

14 maja 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

Thank you for the 5‑star review, Rebecca. It’s great to hear that our advisor understood exactly what was needed and helped make sure your policy was suited to you. Clear, knowledgeable service is something we really value, so we’re pleased that came across.

Oceniono na 5 z 5

Everything ran smoothly and efficient

Everything ran smoothly and efficient. Nothing but good words. Thank you

13 maja 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

Thank you for your review Brandon. It’s great to hear everything ran smoothly and efficiently for you, we really appreciate the kind words.
If you need any help in the future, just let us know.

Oceniono na 5 z 5

Brilliant company!

I am tree surgeon and have long struggled to find much choice when insuring my various work trucks. I have acquired a new 4 x 4 pickup truck that has several modifications with two to follow. The initial modifications are a tow bar and uprated air suspension, including updating to 3.5 ton gross vehicle weight. The ones to follow will be a conversion to a tipper with wood chip box and engine re-mapping. None of this fazed the company in the slightest. I have also been provided with an additional, future, add on premium for when the vehicle is converted in the coming months. The future engine re-mapping was included free of charge. The policy included lots of extras (legal, key cover and European cover) that would normally be charged as extras and yet the premium was incredibly competitive. Also, I spoke to two excellent call handlers in this country. No chat bot or online chat with staff. This firm was a revelation and I only hope they don’t hike further premiums as I would like to continue using them.

11 maja 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

Thank you for such a thoughtful and detailed review David. It’s really great to hear that insuring your modified pickup and planning ahead for the changes to come felt straightforward and stress‑free. We’re so pleased that nothing fazed the team and that the cover, including the added extras, worked well for you at a competitive price.
It’s especially nice to hear how much you valued speaking directly with our call handlers and having proper conversations throughout. We genuinely appreciate you choosing Brentacre and look forward to being there for you as things progress with the vehicle.

Oceniono na 5 z 5

Very understanding bunch

Very understanding bunch, very responsive too! I’ve been with them for a little while now and I’ve always been able to get across what I needed fairly quickly, without much hassle, and without any increases for stuff that probably didn’t require one.

Enquiring around I can realistically get insured cheaper, but with how little hassle I have here I’d happily pay some extra (and even then it’s not so much more).

8 maja 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

We’re grateful you took the time to share your experience. Providing a smooth and reliable service that customers feel confident staying with is exactly what we aim for.
Thank you for your continued custom.

Oceniono na 5 z 5

Brentacre have been brilliant for the 8…

Brentacre have been brilliant for the 8 years i have used them.

7 maja 2026
Opinia niezależna
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Odpowiedź od Brentacre Insurance

Thank you for leaving a review Carl. We’re pleased to hear you’ve had a positive experience over a number of years and have continued to choose Brentacre.
We really appreciate your loyalty.

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