Please do not buy anything from these people. They are absolute thieves. Firt my order arrived a week late with items missing. Then nobody in customer service would respond to me. Then when I finall... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had nothing great experiences with boxraw since I discovered the brand last summer and since then my closet has been filled with boxraw that’s all I could wear every day! Because of the quality and s... Zobacz więcej
Reakcja na opinię
I have purchased quite a few items from BOXRAW over the last 2 years and have always been more than happy with the quality and aesthetic of my items. Recently, there was a slight manufacturing issue w... Zobacz więcej
Reakcja na opinię
Genuinely love what Boxraw are doing. The product quality is excellent; great designs, properly durable, and everything feels like it’s made to be used, not just look good. The range is brilli... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
BOXRAW - Pioneering The Boxing Lifestyle. For Your Journey Of Greatness. Shop Men's & Women's Boxing Sportswear & Equipment.
Dane kontaktowe
The Quadrant 3, CV1 2DY, Coventry, Zjednoczone Królestwo
- boxraw.com
4,2
Dobra
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 29% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I am very happy with Boxraw’s products…
I am very happy with Boxraw’s products and customer service. Their staff is quick to respond to questions once their AI agents realize the questions need to be dealt with by real persons. I communicated with a Box raw staff about a product that may have failed quality control, which is not often, Boxraw staff addressed the issue very quickly and issued me a full refund. They stand by the quality of their products.
23 sierpnia 2026
Opinia niezależna
Odpowiedź od BOXRAW
Hey Sammy,
Thank you for sharing this! We’re glad our team was able to step in quickly and resolve the issue for you. We stand behind the quality of our products, and we really appreciate your understanding and support.
Kind Regards,
Krissy
Customer Service
BOXRAW
Boxraw
Boxraw is a company that leads the world in gym and lifestyle apparel and is changing the world on how apparel is supposed to look
23 sierpnia 2026
Opinia niezależna
Odpowiedź od BOXRAW
What a compliment Christion! Thank you for the incredible feedback and for being part of what we’re building at BOXRAW. We truly appreciate your support!
Krissy
Customer Service
BOXRAW
I really appreciate the hight quality of products
I really appreciate the hight quality of the products, handwraps are very soft and professional, also for the t shirt its a piece of art.
Thank you
1 sierpnia 2026
Opinia niezależna
Odpowiedź od BOXRAW
Rawia,
Thank you for the amazing feedback! We’re so happy you’re loving the softness and quality of the handwraps, and we especially love hearing that the t-shirt feels like a piece of art. We appreciate you!
Best,
Krissy
Customer Service
BOXRAW
Le support a était très réactif
Le support a était très réactif , bienveillant et a résolu mon problème en très peu de temps !
21 sierpnia 2026
Opinia niezależna
Odpowiedź od BOXRAW
Bruce
Merci beaucoup pour votre retour ! Nous sommes ravis d’avoir pu vous aider rapidement et de savoir que vous avez apprécié notre service. Votre soutien nous fait très plaisir !
Krissy
Customer Service
BOXRAW
Still waiting my refund 26 days later
Still waiting my refund 26 days later. Very Poor Customer Service, Infact the worst I’ve come across. I’m having to make a claim via my bank to try and get My money back.
21 lipca 2026
Opinia niezależna
Odpowiedź od BOXRAW
Annastacia,
I’m very sorry to hear that you’re still waiting for your refund. I completely understand how frustrating it must be to be waiting 26 days for your money to be returned, and I sincerely apologize for the experience you’ve had with our customer service. I’m requesting some additional information from you so that I can look into this further and hopefully help get the matter resolved as quickly as possible.
Kind regards,
Krissy
Customer Service
BOXRAW
Returned items
Returned items, you chase they don't even respond with their automated AI anymore
Have they decided to turn emails off and not communicate or respond?
I have returned items that need refunding.
6 sierpnia 2026
Opinia niezależna
Odpowiedź od BOXRAW
Hi Daniel,
I’m very sorry for the lack of communication and for the delay in processing your return. I understand how frustrating it may be to have returned your items and still be waiting for your refund, especially after trying to follow up with us. I’m requesting some additional information from you so that I can look into your return and refund personally and hopefully help get this resolved as quickly as possible.
Best,
Krissy
Customer Service
BOXRAW
Had my items stolen from my order
Had my items stolen from my order , customer service agent was amazing with problem, attentive , empathetic and resolved the issue quickly. Has motivated me to use BOXRAW again in the future. Quality products and quality after service.
10 sierpnia 2026
Opinia niezależna
Odpowiedź od BOXRAW
Hi Tom,
Thank you so much for taking the time to share your experience. While I’m sorry to hear about the issue with your order, I’m really pleased to know that our Customer Service team was able to step in, listen to your concerns, and get everything resolved for you.
It means a lot to hear that the support you received has given you confidence in ordering from BOXRAW again. We truly appreciate your kind words about both our products and the service you received, and we look forward to having you back!
Best,
Krissy
Customer Service
BOXRAW
Love love love love loved my Boxraw…
Love love love love loved my Boxraw order. The cuts and styles are so fun and functional for both the gym and leisurewear but what's most remarkable is the quality. You can see and feel it in every little detail and tell that so much care goes into every product.
31 lipca 2026
Opinia niezależna
Odpowiedź od BOXRAW
Megan,
Thank you so much for the wonderful review! We absolutely love hearing that you’re enjoying the versatility of our pieces, both for training and everyday wear. Your comments about the quality and attention to detail mean a lot to us. There’s a huge amount of thought and care that goes into each product, so it’s incredibly rewarding to know that it comes through. We hope you continue to love your BOXRAW pieces!
Best,
Krissy
Customer Service
BOXRAW
quality of clothes and products is…
quality of clothes and products is amazing but I am very put off ordering by the fact only 1 item out of 2 ordered arrived and their customer service is ghosting me. it is ridiculous, you can only contact them by email. i read a few other reviews, i know im not an isolated case. sad and disappointing.
boxraw, you have loyal customers who love your products, please improve your customer service because we will stop buying!
18 sierpnia 2026
Opinia niezależna
Odpowiedź od BOXRAW
Dominika,
I’m very sorry for the experience you’ve had, particularly with only one of your two items arriving and the difficulty you’ve had getting a response from us. I completely understand how frustrating and disappointing this must be, especially when you’ve otherwise been happy with our products.
We’re not currently large enough to offer a dedicated customer service phone line, but depending on your location, I’d be more than happy to arrange a call with you or have someone from our team reach out directly to help resolve this. I’m requesting some additional information from you so that I can look into your order and hopefully get this resolved for you as quickly as possible.
Thank you as well for your kind words about the quality of our products. We genuinely appreciate your loyalty and feedback, and I’m sorry we’ve let you down on the service side.
Best,
Krissy
Customer Service
BOXRAW
J’ai fait une commande sur votre site…
J’ai fait une commande sur votre site que je n’ai toujours pas eu, cela fait plus d’un mois, je n’ai rien reçu
15 lipca 2026
Opinia niezależna
Odpowiedź od BOXRAW
Je suis vraiment désolée d’apprendre que vous attendez votre commande depuis plus d’un mois, Jamel. Je comprends parfaitement à quel point il est frustrant de ne toujours rien avoir reçu.
Je serais ravie de vérifier cela pour vous. Je vous demande donc quelques informations supplémentaires afin de pouvoir retrouver votre commande et comprendre ce qui a pu se passer, car je ne dispose actuellement d’aucun élément me permettant d’identifier l’origine du retard.
Je vous présente toutes mes excuses pour ce désagrément et j’espère pouvoir vous aider à résoudre ce problème le plus rapidement possible.
Bien cordialement,
Krissy
Service Client
BOXRAW
I really love BOXRAW products - but their delivery and support are pushing me away
I really love BOXRAW products - but their delivery and support are pushing me away
I have about 20 items from this brand, purchased offline and online. I order them often, including as gifts for friends. The product quality is genuinely great - that's why I keep coming back, even though their delivery and customer support teams make me want to never order again.
The pattern over the last two months:
I made 4 orders. 3 of them arrived missing items.
One big order during their summer sale: the website promised 3-5 business days delivery. In reality, it took more than a month - and arrived missing 2 out of 5 items.
My most recent order was a gift for a fellow boxer. I paid €50 for expedited delivery. It arrived missing 2 out of 4 items. Their support team has been ghosting me for 2 days now - no response at all.
The support experience:
You can never get quick help from them. Email is the only way to contact them, and they take their time - 1 to 3 days to respond, if they respond at all. Who in 2026 has lazy email-only support with no live chat, no phone line? It feels almost too basic for a brand this size.
They clearly give zero attention to how badly this makes customers feel - but they never miss a chance to send another "hand-picked for you" promo email. It's ridiculous to be ignored while waiting on a support ticket, only to get flooded with marketing.
Bottom line:
This is the first review I've ever written in my life. I'm genuinely pissed off. But I'm also a real fan of the brand, and I'll keep buying from them - I just wish someone who actually cares about the brand would fix these delivery and support issues.
15 sierpnia 2026
Opinia niezależna
Odpowiedź od BOXRAW
Антон Молчанов,
I’m genuinely sorry to read this, especially knowing how loyal you’ve been to BOXRAW and how much you’ve supported the brand over the years. While I’m really glad to hear how much you love the products, we clearly haven’t delivered the level of service you should expect from us.
Having three of your four recent orders arrive with missing items, including a gift where you paid for expedited delivery, is incredibly frustrating. I completely understand why you’re upset, and I’m sorry that you’ve also been left waiting for a response from our Customer Service team.
I’m requesting some additional information from you so that I can personally look into your recent order and see how I can help resolve the outstanding issues for you. Thank you for taking the time to leave such detailed and honest feedback.
Best,
Krissy
Customer Service
BOXRAW
Best boxing clothing brand by far!
This brand is best brand for boxers and athletes, with excellent quality and super fast worldwide shipping! The customer service team responds really quickly and is really engaged in any questions or concerns you might have.
16 lipca 2026
Opinia niezależna
Odpowiedź od BOXRAW
Thank you so much for the fantastic feedback, Paulina! We’re thrilled to hear that you’re enjoying the quality of our products and that your experience with both shipping and Customer Service has been positive. It means a lot to know that BOXRAW has earned a place as your go-to brand for boxing and training. We really appreciate your support and hope to keep delivering products and service that you love!
Sincerely,
Krissy
Customer Service
BOXRAW
son realmente NEFASTOS
son realmente NEFASTOS, realice un pedido, paso un mes sin recibir mi pedido y cuando les escribía via e-mail sus contestaciones siempre fueron las mismas sin dar solución al problema sobre mi pedido. Definitivamente no compren ahí, ni siquiera lo intenten, son un fiasco
14 sierpnia 2026
Opinia niezależna
Odpowiedź od BOXRAW
Fernando,
Lamento mucho saber de su experiencia. Esperar un mes por un pedido y no recibir la ayuda que necesitaba de nuestro equipo de Atención al Cliente es increíblemente frustrante, y le pido sinceras disculpas por no haber podido ofrecerle una solución adecuada.
Me gustaría investigar personalmente su caso y ver qué puedo hacer para ayudarle. Le estoy solicitando información adicional para poder localizar su pedido e investigar qué ha ocurrido.
Nuevamente, lamento mucho los inconvenientes y la frustración que esto le ha causado.
Un cordial saludo,
Krissy
Atención al Cliente
BOXRAW
Support is great and helpful
Support is great and helpful! I would recommend 10/10 times every boxing fan this site !
20 lipca 2026
Opinia niezależna
Odpowiedź od BOXRAW
Hi Oleksandr,
Thank you so much for the kind words and 10/10 recommendation! We really appreciate your support!
Krissy
Customer Service
BOXRAW
Boxraw products and clothing are the best!!
Boxraw products and clothing are the best made in the industry. The clothing is made with quality material and workmanship!!
13 sierpnia 2026
Opinia niezależna
Odpowiedź od BOXRAW
Thank you for the feedback! It’s great to hear that the quality of our materials and craftsmanship stands out to you. I’ll be sure to pass your kind words along to the team.
Krissy
Customer Service
BOXRAW
A big no for german customers
Return Policy says that a refund needs up to 10 days.
Its over 3 weeks and I didnt get one penny back yet.
After speaking with the customer service, they told me that they would help, but it seems that they dont really understand their own system. One jacket was in a seperate shipmment (why is even that?!) and it was never send to me.
I wouldnt recommend ordering to germany!
14 lipca 2026
Opinia niezależna
Odpowiedź od BOXRAW
Jon,
I’m very sorry to hear about your experience, particularly with the delay in receiving your refund and the confusion surrounding your jacket shipment. I completely understand how frustrating it must be to have been waiting more than three weeks when our policy states that refunds can take up to 10 working days.
I’m also sorry that our Customer Service team was unable to provide you with clear answers or a resolution when you reached out. That is not the experience we want for our customers. I’m requesting some additional information so that I can look into your order, refund, and the missing jacket personally and hopefully help get this resolved for you. I sincerely apologize for the inconvenience and frustration this has caused!
Best,
Krissy
Customer Service
BOXRAW
This company has the best longest…
This company has the best longest lasting apparel I ever encountered!! Shop Boxraw now!
10 sierpnia 2026
Opinia niezależna
Odpowiedź od BOXRAW
Thank you Dre! We’re glad to hear you’ve found our apparel to be durable and long-lasting. Thanks for the recommendation, and we hope you enjoy your BOXRAW gear for a long time to come!
Best,
Krissy
Customer Service
BOXRAW
good quality and great design
10 sierpnia 2026
Opinia niezależna
Odpowiedź od BOXRAW
巫聿椽
Thank you for the kind words! We’re glad you’re enjoying both the quality and design of our products.
Kind Regards,
Krissy
Customer Service
BOXRAW
Very versatile with excellent quality
Very versatile with excellent quality. Fits nicely and perfect for every day use.
9 sierpnia 2026
Opinia niezależna
Odpowiedź od BOXRAW
Thanks Roger! We love hearing that you’ve found the pieces versatile enough for everyday wear while still delivering on quality.
Krissy
Customer Service
BOXRAW
Boxraw Has Great Quality and Amazing Customer Service
I’ve had a really great experience with Boxraw. I absolutely love the clothes and the quality is even better than I expected. I had a hard time deciding what to get and wasn’t sure what size would be best, so I reached out to customer service for some help. They were amazing and really helpful with the sizing, which made the whole process so much easier. I’m really happy with what I bought and will definitely be ordering from Boxraw again. Great clothes and great customer service!
9 lipca 2026
Opinia niezależna
Odpowiedź od BOXRAW
We’re so happy to hear you had such a positive experience, Tamara! It’s great to know our team could help you find the right fit and make the ordering process easier. We’re glad you’re enjoying your purchases and look forward to helping you again in the future.
Thank you!
Krissy
Customer Service
BOXRAW
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.