Most pies these days are more gravy than filling but these pies are the complete opposite each pie I've tried so far have been filled fully with tender and tasty meat and the customer service is excel... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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My daughter lives in Munich and every year she orders a selection of pies to be delivered to Leicester for me. I look forward to their arrival as I can't get a decent pie down here. ( They've not hear... Zobacz więcej
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My first 2 orders wirh you were first class, however my last order arrived at 19.40 and was unchilled and in generally poor condition so mucj so that I felt concerne about eating them so threw them aw... Zobacz więcej
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Previously gave a 1 star review as ordered some pies which were delivered late and were mouldy. Customer services were very helpful, it was a problem with courier not Bowen, also they gave me another... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At Bowen Pies, we're passionate about making award-winning homemade pies using only the finest ingredients. Based in Chorley, Lancashire, Bowen Bakeries Ltd has been delighting taste buds since 1994. What began in a butcher's shop has grown into a renowned bakery offering mouth-watering pies and puddings. Our pies are not just tasty—they're award-winning! Each one is individually made according to our secret recipes, some of which have been cherished for over 30 years.
Dane kontaktowe
Unit 5/6, Botany Brow, PR6 0JN, Chorley, Zjednoczone Królestwo
- 01257 480 427
- support@bowenpies.co.uk
- bowenpies.co.uk
4,5
Doskonała
269 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 83% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Excellent as usual great pies lovely…
Excellent as usual great pies lovely company to deal with.
25 czerwca 2025
Odpowiedź od Bowen Pies
What a great compliment Barry, thank you! We really do appreciate your continued custom. Looking forward to baking for you again soon.
Lana,
Bowen Pies
Odpowiedź od Bowen Pies
So pleased you enjoyed the taste of our pies. Thanks for your 5 star review!
Lana,
Bowen Pies
Odpowiedź od Bowen Pies
Cheers for the top review, Colin! It's great hearing that you enjoyed the pies as always. Looking forward to baking for you again soon.
Lana,
Bowen Pies
Odpowiedź od Bowen Pies
Thank you for the 5 stars, Les. Well packaged, great pies are what we're all about! It's so good to hear that you enjoyed them.
Lana,
Bowen Pies
Odpowiedź od Bowen Pies
It's great to hear that our pies, packaging and delivery are consistently excellent for you! Thanks for the great review, Roger.
Lana,
Bowen Pies
Odpowiedź od Bowen Pies
So pleased to hear that you found our customer service excellent and that your pies were very much enjoyed! Appreciate the five stars, thank you!
Lana,
Bowen Pies
Ordered pies that weren’t delivered due…
Ordered pies that weren’t delivered due to DHL but Paul sorted a re order and delivered on day requested.Top customer service and of course the pies are delicious
4 czerwca 2025
Opinia niezależna
Odpowiedź od Bowen Pies
Thank you for your updated review Ian. We're so pleased that we could make things right for you! It's great to hear that you're enjoying your pies. We look forward to your next order.
Lana,
Bowen Pies
Bowens pies..Market st
Bowens pies..Market st, are delicious and served by lovely efficient staff.
19 czerwca 2025
Opinia niezależna
Odpowiedź od Bowen Pies
Thank you for the great review Laura. So good to hear that you enjoy your pies from our Market Street pie shop and that our staff gave you a great experience. Hope to see you back there again soon!
Lana,
Bowen Pies
Love Bowens pies but they let me down…
Love Bowens pies but they let me down with the last order of cheese and potato pies!! They would have been delicious if the poato had been cooked more!
5 czerwca 2025
Odpowiedź od Bowen Pies
Thanks so much for your kind words about our pies Kathleen. Really sorry to hear the Cheese & Potato ones weren’t quite right for you this time round. They were on sale as part of a limited run using a new season of spuds which are naturally a bit firmer than what we usually use in our Cheese & Onion pies. I'm sorry to hear that they weren't to your taste. We really do appreciate your feedback and we’d love to make it up to you next time!
Lana,
Bowen Pies
Great service and updates from Bowens
Great service and updates from Bowens. Not so good from DHL .
The Pies are 1st Class.
The Steak Puddings were brilliant Impossible to source in Scotland these were top class.
Recommended
1st
5 czerwca 2025
Odpowiedź od Bowen Pies
Thanks so much Derek! It’s brilliant to hear you enjoyed the steak puddings and we’re chuffed we could deliver the goods. We’ll keep working with our couriers to make sure service improves across the board. Really appreciate the recommendation and hope to send more pies your way soon!
Lana,
Bowen Pies
Nice pies well pleaed
5 czerwca 2025
Odpowiedź od Bowen Pies
Cheers Robert! We're so glad you’re pleased and really appreciate you taking the time to say so. Hope to bake for you again soon.
Lana,
Bowen Pies
Delicious pies
Delicious pies - I tried everywhere to get a traditional Butter pie and it certainly lived up to my expectations. The meat pie was so tasty. I only have two pies (out of 6) left to eat. I will certainly be ordering more.
4 czerwca 2025
Odpowiedź od Bowen Pies
Ah we love this, thank you Mrs Gilmour! There's nothing quite like a proper Butter Pie. We’re so pleased we lived up to your expectations, it means a lot. Sounds like you’ve nearly polished off the box too… we’ll be here when you’re ready to order more!
Lana,
Bowen Pies
Pies like they used to be
Pies like they used to be . They were delicious and I would recommend them to everyone .
2 czerwca 2025
Odpowiedź od Bowen Pies
Appreciate the great review Daphne, thank you. It's so good to hear that our pies are a taste of nostalgia for you! Proper traditional pies are what we're all about. Hope to bake for you again soon.
Lana,
Bowen Pies
The pies were very tasty and the pastry…
The pies were very tasty and the pastry not too thick.
Downside to this was THE delivery by DPD
There was a 24 hour delay on delivery. The ice pack had melted luckily the pies. Were fine
28 maja 2025
Odpowiedź od Bowen Pies
Thanks so much for your review Carol. I’m really pleased to hear you enjoyed the pies and that the pastry hit the spot!
I’m really sorry about the delay with DPD. Unfortunately, unexpected courier delays can occasionally happen (though not very often) and are unfortunately out of our hands. That said, we completely understand how frustrating it is when things don’t arrive on time.
Just to reassure you, our pies are packed in temperature controlled packaging that keeps them safe and fresh in transit for up to 48 hours. It’s normal for the ice pack to melt during its journey - its the insulation inside the box that works together with the cool pack to keep everything at a safe internal temperature.
Thank you again for your order and kind words. We’d love to bake for you again soon!
Lana,
Bowen Pies
CHEESE AND ONION PIES AWFUL HARD POTATO…
CHEESE AND ONION PIES AWFUL HARD POTATO VERY MILD CHEESE FILLING HAD TO THROW THEM AWAY CONTACTED BOWENS NEVER EVEN ANSWERED
28 maja 2025
Odpowiedź od Bowen Pies
Thank you for taking the time to leave a review, Kevin. I’m really sorry to hear that you were disappointed with your recent pies. That is never the experience we want for our customers.
Just to clarify, we did respond to both of your emails promptly. In our second message, we also mentioned that sometimes replies can land in spam or junk folders, which might explain why you didn’t see them.
As outlined in our first reply, the pies you ordered were our limited run of Lancashire Cheese & Potato Pies rather than our regular Cheese & Onion. These contained a new season of potatoes that were a little firmer in texture and we’re really sorry if they weren’t to your taste.
We always take customer feedback seriously and genuinely appreciate you getting in touch to share yours. If there’s anything else we can help with, please don’t hesitate to reach out.
Lana,
Bowen Pies
👍👍👍👍👍👍👍👍👍👍👍👍👍
8 maja 2025
Odpowiedź od Bowen Pies
Cheers for the thumbs up, Paul! Chuffed that you enjoyed your pie delivery. Hope we can bake for you again soon.
Lana,
Bowen Pies
The pies are delicious
The pies are delicious, but the cellophane wrapping around some of them was split when they arrived. I don't think that this affects the longevity of the pies as I froze them immediately on receipt.
1 maja 2025
Odpowiedź od Bowen Pies
So glad that you enjoyed your pies, Ian! Sorry to hear that some of the wrapping around some of the pies had split. This is not a usual occurrence, so please accept my apologies on this occasion. We really do appreciate your honest feedback, Ian, thank you.
Lana,
Bowen Pies
Hassle free delivery and the most…
Hassle free delivery and the most delicious pies, as always 😊
29 kwietnia 2025
Odpowiedź od Bowen Pies
It's fantastic to hear that you found our pies delicious (as always!) and the delivery was spot on, Deb! Can't wait to bake for you again soon.
Lana,
Bowen Pies
Absolutely fantastic and great quality
Absolutely fantastic and great quality. Regards Brian Higham
29 kwietnia 2025
Odpowiedź od Bowen Pies
Great quality pies are what we aim for, so we're pleased to hear that they hit the mark. Appreciate the great review, Brian, thank you.
Lana,
Bowen Pies
Absolutely delicious!
Very easy to order; very fast delivery of the most delicious tasting pies!!!! I took them back to my home in Spain to enjoy over here; beautiful!! 🤩
28 kwietnia 2025
Odpowiedź od Bowen Pies
Wow, all the way to Spain?! That’s a first! So glad the order went smoothly and even happier to hear you’re enjoying the pies over there. Really appreciate you taking the time to leave a review, it means a lot.
Lana,
Bowen Pies
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