DPD left box of pie's outside my front door in baking heat and didn't even ring the door bell, I do have a parcel box with a very clear sign on it, is he mental or something, so I can't order anything... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Most pies these days are more gravy than filling but these pies are the complete opposite each pie I've tried so far have been filled fully with tender and tasty meat and the customer service is excel... Zobacz więcej
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My daughter lives in Munich and every year she orders a selection of pies to be delivered to Leicester for me. I look forward to their arrival as I can't get a decent pie down here. ( They've not hear... Zobacz więcej
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Previously gave a 1 star review as ordered some pies which were delivered late and were mouldy. Customer services were very helpful, it was a problem with courier not Bowen, also they gave me another... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At Bowen Pies, we're passionate about making award-winning homemade pies using only the finest ingredients. Based in Chorley, Lancashire, Bowen Bakeries Ltd has been delighting taste buds since 1994. What began in a butcher's shop has grown into a renowned bakery offering mouth-watering pies and puddings. Our pies are not just tasty—they're award-winning! Each one is individually made according to our secret recipes, some of which have been cherished for over 30 years.
Dane kontaktowe
Unit 5/6, Botany Brow, PR6 0JN, Chorley, Zjednoczone Królestwo
- 01257 480 427
- support@bowenpies.co.uk
- bowenpies.co.uk
4,5
Doskonała
268 recenzji
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Odpowiada na 83% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
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Where are the pies?
Update - I did eventually get the pies. The pies are fab & very tasty. shame about the delivery.
Where are the pies? Would love to write a review about the pies but I haven’t got them yet. Should have been delivered yesterday. DPD had the pies at my local depot on 06/03/2026 at 1.14 am for delivery the same day as I requested. DPD then decided to change it to Saturday 07/03/2026 saying it was my request on the tracking, it was not. I am now worried about the condition the pies are going to be in and will they still be edible due to the fact the time they have been hanging around with DPD. Do they store them in refrigerator conditions? They are going to be at least 3 days old when I eventually get them.
7 marca 2026
Opinia niezależna
Odpowiedź od Bowen Pies
Thanks for taking the time to leave a review Wendy, and I’m sorry to hear you’ve had a frustrating experience with the delivery.
Our pies are baked fresh to order and sent chilled in temperature controlled packaging, which is designed and tested to keep them at a safe internal temperature for up to 48 hours in transit. While unexpected courier delays can occasionally happen and are unfortunately outside of our control, the packaging is specifically designed to allow for situations like this.
From what you’ve described, if the parcel was delivered on Saturday it would still fall within that safe transit window. Orders are typically collected from our fridges late in the day before dispatch, so they remain well within the timeframe they’re packed for.
We completely understand how concerning it can be when tracking updates change unexpectedly. If you’d like us to look into this properly for you, please do get in touch with us directly with your order number or email address, as we don’t currently have enough information from the review to locate your order. You can reach us on - support@bowenpies.co.uk
As a small family business, we always do our best to help resolve things quickly when customers reach out to us and we’d be very happy to assist.
Lana,
Bowen Pies
Odpowiedź od Bowen Pies
Thank you for the lovely review, Gwenda. Tasty pies are what we're all about! So pleased that you enjoyed yours.
Lana,
Bowen Pies
Excellent pies just the delivery charge…
Excellent pies just the delivery charge
Stops me buying more.
25 lutego 2026
Odpowiedź od Bowen Pies
Thanks for another review, Ken, we really appreciate it and glad you’re enjoying the pies. We do understand the delivery cost can be a factor. The postage and temperature controlled packaging actually comes in at around £10 per order, so we try to keep things fair and only charge a fraction of that to customers.
A lot of people find it works well to stock up and take advantage of the free delivery over £50, especially as the pies freeze really well for later. Thanks again for your support.
Lana,
Bowen Pies
Excellent pies
Excellent pies, good quality and a nice size, defiantly value for money. Easy to order and a great service.
23 lutego 2026
Odpowiedź od Bowen Pies
Appreciate your review, Les, thanks so much! It's so great to hear that you found it easy to order pies online and that the pies themselves were value for money. Hopefully we can bake for you again real soon.
Lana,
Bowen Pies
Odpowiedź od Bowen Pies
Thanks for taking the time to leave a review Steve, we’re really glad you enjoyed the pies. We know taste can be quite subjective, so we appreciate the feedback and it’s helpful for us to hear. Thanks again for giving us a try.
Lana,
Bowen Pies
Delicious pies best ever …
I’ve only ever had pies this delicious once before and that bakery closed down so Thankyou for your amazing product got my next delivery on Thursday 10/10
2 lutego 2026
Odpowiedź od Bowen Pies
Thank you so much for the kind words Adele, we’re really glad you’ve found us and that the pies hit the mark. We hope your next delivery on Thursday is just as good.
Lana,
Bowen Pies
Reight gradely
2 lutego 2026
Odpowiedź od Bowen Pies
Appreciate the 5 stars, Fred! Thanks for the review.
Lana,
Bowen Pies
Odpowiedź od Bowen Pies
Pleased to hear that the pies, packaging and delivery were of a 5 star standard! Thanks for the top review, Steve.
Lana,
Bowen Pies
Great pies can't be faulted
Great pies can't be faulted, they are excellent. Slight hiccup with delivery, one Email all sorted. Overall highly recommend.
5 stycznia 2026
Odpowiedź od Bowen Pies
Thanks so much for the great review, John. Really glad you enjoyed the pies and appreciate your patience with the delivery hiccup. Delighted we could get it sorted quickly for you. Thanks again for recommending us and hope we can bake for you again soon.
Lana,
Bowen Pies.
Festive pies not very nice hopefully…
Festive pies not very nice hopefully gone now. Potato pies as usual very nice and tasty. Stick to the pies your do well and are renowned for.
2 stycznia 2026
Odpowiedź od Bowen Pies
Thanks for taking the time to leave a review, Anne. We totally understand that not every pie flavour is to everybody's taste, but we appreciate you giving our December Pie of the Month a go. Thank you for the kind words about our Potato and Meat pies, so pleased to hear that you're a fan of our traditional British pies.
Lana,
Bowen Pies
Odpowiedź od Bowen Pies
Appreciate the 5 stars for our delivery and delicious pies, Margery, thank you. Hopefully we can bake more pies for you again soon.
Lana,
Bowen Pies
Odpowiedź od Bowen Pies
Well filled, tasty pies are what we're all about! So glad that you enjoyed them, thank you.
Lana,
Bowen Pies
Great pies
Great pies, lovely and tasty. Fantastic prices and a brilliant company to deal with.
30 grudnia 2025
Odpowiedź od Bowen Pies
Wow, what a great review, Iris! So pleased that you found our pies tasty and our service brilliant. Looking forward to your next pie order.
Lana,
Bowen Pies
Pies we ordered come on time great…
Pies we ordered come on time great condition had 3 different pies all gorgeous
30 grudnia 2025
Odpowiedź od Bowen Pies
Appreciate the kind words, Steve, thank you! Chuffed to know that you found our delivery service of a high standard and that you really enjoyed a range of our pies.
Lana,
Bowen Pies
My Lancashire childhood…
My Lancashire childhood treat delivered to South London. Arrived perfectly intact, on time, well packed and nicely chilled.
Aiding recuperation perfectly.
29 grudnia 2025
Odpowiedź od Bowen Pies
Thanks for the great review, Catherine. So pleased that we could bring a taste of Lancashire nostalgia to South London for you. Hope we can bake for you again soon
Lana,
Bowen Pies
Fabulous
Quick delivery and fantastic tasting pies. Plenty filling inside and the pastry is so good. I’m glad I found this place.
1 grudnia 2025
Odpowiedź od Bowen Pies
So pleased that our delivery was great for you and that you thoroughly enjoyed your pies. We're glad you found us too! Really appreciate your brilliant review, thank you.
Lana,
Bowen Pies
Still the best pies that I know of…
This review is for someone, like ourselves, who may not have ordered from Bowen’s for a while. In our case, 8 months. This was due to personal reasons that meant ordering food online was simply not a priority.
As everyone will know, we are constantly having to endure a noticeable drop in standards of many food items, mostly from Supermarkets, I.e., reductions in size, lesser quality ingredients, etc., so part of me expected the same here.
I’m delighted to report that the quality hasn’t dropped one iota. Yes, the pies aren’t the cheapest but you really do get what you pay for. Pastry and seasoning are outstanding and, unlike Supermarket pies which are filled with mostly air and a few chunks of gristle, these are still rammed full and with a good level of 100% edible meat content.
My message to the owners, please keep up the standards and continue to give us the choice that if we are prepared to pay for quality, that option is out there.
3 grudnia 2025
Odpowiedź od Bowen Pies
Wow, what a great review Jer, thank you. You’ve summed up exactly what we try so hard to protect. Proper pastry, proper filling and no shortcuts. It’s reassuring to hear that after a break you came back and found the same quality waiting for you. We hope to bake for you again soon!
Lana,
Bowen Pies
Odpowiedź od Bowen Pies
Thanks for your review Dave, so pleased that you enjoyed our pies and found our prices decent. Hope we can bake for you again soon.
Lana,
Bowen Pies
Odpowiedź od Bowen Pies
Thanks Stephen, great to hear you enjoyed them. There is nothing better than a proper tasty pie, and we're so pleased you chose us to bake for you!
Lana,
Bowen Pies
It’s 5 stars best pies I’ve tasted in a…
It’s 5 stars best pies I’ve tasted in a while, thank you very much my second order is coming tomorrow x
28 października 2025
Odpowiedź od Bowen Pies
Thank you Marion, that really made our day reading that. We hope order number two is just as satisfying! Looking forward to baking for you again.
Lana,
Bowen Pies
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