Bound Apparel Recenzje 

Bound customer service is amazing! Had an issue with flares I received and got a reply within the same day from Ruby who was so lovely and easy to deal with ❤️ had a replacement sent the same day and my issue was resolved! They are so passionate about their business and pride themselves in keeping their customers happy which I definitely am 😊

Ruby was such great help! Really quick to reply!!!

I bought my first tracksuit back in March, i text the girls on Instagram about sizing and Ruby was so helpful, sending me an email with a sizing chart and everything which was great! Obsessed with my tracksuit & also just got their Tua Tank which is literally my go-to now that I have them (i got white and maroon), can’t wait for my next purchase from the girls, thank you so much!

5/5 service! The girls, in particular Ruby, were such a pleasure to deal with. Both my order and my exchange order were delivered very quickly. The quality of the clothes is incredible. Will definitely be purchasing from Bound again. Thanks so much!

The quality of the clothes is absolutely top notch. I wanted to exchange my track pants and there was amazing customer service from Ruby with quick replies and being so kind and helpful. All packages are delivered within days so there is definitely no waiting around. Overall I had an amazing experience with the company and would definitely purchase from them again, so worth it!

The customer service👏🏼
Ruby got back to me so quick and sorted me out- very happy x

I had a very small issue with my flare leggings and emailed customer service, Ruby was so kind and helpful to deal with. I got a very quick response and Ruby sent out a replacement pair straight away. I have purchased a lot of clothing from bound and every item has been such good quality, highly recommend!

Had a slight issue with a product I ordered so I emailed customer care, Ruby replied to me super quickly and was so so helpful in getting the problem sorted!!

Fast efficient service. Great quality merchandise at affordable prices.

I had an issue with the logo coming off very soon after I bought my navy leggings and I was so disappointed being a regular customer of Bound since they started. I sent an email and received a reply instantly from Ruby, she was so understanding and helpful. The customer service was amazing. Thanks for all your help Ruby it was much appreciated 🩷

I had a really really great experience all round purchasing from Bound Apparel but in particular with the customer service. I had purchased an item in the wrong size and was struggling with exchanging it and Ruby honestly made it the most pleasant experience I’ve had with any type of customer service, treating me with nothing but kindness while also being very efficient responding to me. I highly recommend for anyone to purchase from here and I will definitely be doing so again.

The items I ordered arrived so quickly both times. The quality of the hoodies is just insane. They wash really well and they're so cosy. I absolutely love them and fear I am going to have to have them all!

I picked the wrong colour leggings by accident and I contacted customer service to see if I could swap them and Ruby was so nice and helpful sheoffered me an exchange when I received my order but I loved them so I bought another pair 100% will buy more

Ruby was very helpful, and understanding, she was a pleasure to deal with. She was able to resolve an issue that I had very quickly. It was much appreciated

Fast delivery

I bought the boundless leggings and the quality is amazing . Shipping was so quick. 10/10 service overall💕

I’m extremely disappointed with this brand. I bought an item that started falling apart after just two weeks — threads were coming out everywhere, which is completely unacceptable for something that’s supposed to be new.
I contacted customer service and was told I could get a replacement, so I went through the hassle of sending the item back. After they received it, I was then told they had no stock available to replace it — despite previously confirming I could have one.
So now I’m left with no item and no proper resolution after wasting my time. The quality is poor, and the customer service experience was just as bad. I wouldn’t recommend this brand to anyone.

The best team. Made my return so easy. Excelling customer service especially Ruby. Honestly thanks so much. Quality 10/10 as always xx