I was gifted a hoodie but it was completely the wrong size. Contacted Ruby who was so helpful. She guided me through the return process and had a replacement express delivered to me. Customer service... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Always amazing quality. Queries are responded to so quickly and efficiently. Ruby is a pleasure to deal with and always goes above and beyond to get everything sorted.
⭐⭐⭐⭐⭐ I’m absolutely delighted with my Ultimate Zippy and Track Pants from Bound Apparel. The quality is fantastic — the material feels really premium, they’re beautifully made and they fit so... Zobacz więcej
I had a really positive experience dealing with Ruby. I had a query about a halter neck top, and she was so helpful from start to finish. She answered all my questions, kept me updated, and made every... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Bound was created to fulfil the need for leggings that are 'not just for the gym'. Our products are fashion and comfort-focused but are perfect for working out. Created in 2020 by a team of two, it has grown into a familiar favourite in many wardrobes around Ireland & the UK.
Dane kontaktowe
5 Brayford Square, E1 0SG, London, Zjednoczone Królestwo
- hello@boundonlineapparel.com
- boundonlineapparel.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 16% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Always such a pleasure ordering from…
Always such a pleasure ordering from here! Delivery is also super quick and the clothes are such good quality, and the rare time ive needed customer service they've gone above and beyond. Obsessed x
Order issue
Was dealing with Ruby about a previous order and she couldn’t have been more polite and customer friendly. She replied so promptly and couldn’t have done enough for me. Definitely makes me more inclined to purchase here again! Thanks Ruby xx
Amazing Customer Service
Ruby was so helpful when I encountered an issue with my order, she was so quick to respond and action. Couldn’t have asked for better service.
The perfect colour and so comfy leggings ,I’m…
The perfect colour and so comfy leggings,I’m very happy
I was picked as a giveaway winner for a…
I was picked as a giveaway winner for a voucher. The bound girls are always giving back to their following and it’s so nice to see. The jumper itself is beyond this world and I struggle to take it off. The quality is just amazing
I had to exchange my item and Ruby was…
I had to exchange my item and Ruby was so much help. Such a seamless experience and very prompt replies.
Ruby is a star x
I had a fantastic experience dealing with Ruby from Bound Apparel while arranging a return. From the very beginning, she was incredibly helpful, professional, and understanding. Returns can sometimes be a hassle, but Ruby made the whole process smooth and stress-free.
She responded quickly, explained everything clearly, and went above and beyond to make sure the issue was resolved without any complications. It’s rare to come across customer service that feels this genuine and supportive.
Thanks to Ruby’s help, what could have been an inconvenient situation turned into a really positive experience. Huge credit to her and the Bound Apparel team for such excellent customer care. I wouldn’t hesitate to shop with them again!
Customer service was great when dealing…
Customer service was great when dealing with my order! Ruby in particular was a great help x
I love every piece by bound apparel
I love every piece by bound apparel, from the zippies to the really comfortable and flattering tracksuits bottoms. I love the leggings and all the gym wear, sizing is amazing and very quick delivery. I’ve spent so much money on your clothes but it’s all so worth it
Thank you Ruby!! 🥰
I ordered a hoodie that turned out to be too big, but Ruby from Bound Apparel was an absolute pleasure to deal with. Her quick responses and professionalism made the whole process really easy. I opted for an exchange and received the new one very quickly. I’d highly recommend Bound Apparel. I’ve just ordered two more tops today and can’t wait to bring them to Disneyland Paris next week ✨
Ruby was absolutely excellent
Ruby was absolutely excellent. From the very beginning she was so nice & she said she would look into straight away. Didn’t question me and made me feel comfortable & heard. It was sorted in less than 24 hours. Great customer service all round.
Incredible Quality & Customer service
All products were amazing quality and customer service is top notch
Fabulous service .
Fabulous service .. ordered on a Wednesday for delivery on Thursday
Quality of garments was gorgeous and price was affordable also
Definitely recommend Bound Clothing
The customer service by bound is…
The customer service by bound is amazing! I emailed Ruby and she got back within 12 hours and had the problem fixed in 3! Would definitely recommend her and bound! A dream to deal with🥰
Great customer service
I had a great experience with Bound Apparel customer service. I had an issue with my order and Ruby got it sorted straight away no hassle at all. She was so helpful and quick to respond which I really appreciated. I was so happy with the service and will definitely order again💕
Ruby was very helpful with my query…
Ruby was very helpful with my query about a product I had received. Really nice to deal with.
The customer service was excellent
The customer service was excellent, Ruby was so helpfull and dealt with my issue straight away. She kept me informed the whole time.
Love love love the quality and customer…
Love love love the quality and customer service is even better, ruby was amazing to deal with and so helpful, thanks girls! X
Amazing customer service - Ruby
Ruby was brilliant to deal with and so quick to respond! I had an issue with my order and she had it sorted out so quickly! I will definitely be purchasing again as both the customer service and quality of the products were top class!!
Thanks a mill for all you help Ruby x
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








