I had a small problem with my R810 doorbell/camera. Botsab Bella at customer services was excellent, we spent a lot of time trying to sort soft ware etc, But I was offered an upgrade to a R811 and an... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ada from Botslab provided fast and clear instructions on activating the DVPlayer. Thanks for the help! I also highly recommend the DVPlayer. Thanks to this, alongside the dash cam footage, you can see... Zobacz więcej
I can always reach Botslab customer service easily, and the support experience has been smooth and convenient. The product quality is also very good, and I truly feel impressed by both the staff and t... Zobacz więcej
Acquistate su amazon 2 dashcam G980H. Di notte le targhe sono totalmente illeggibili, nonostante si sia impostata la risoluzione massima e sia stato applicato il filtro polarizzatore. Una gran fre... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Botslab is a global tech company creating top-tier AI-Vision security products for families. With expertise in AI and visual tech, we enhance home safety, offering security cameras, video doorbells, dash cams, and kids’ watches. All embodying our core belief: Be Secure, Be Botslab.
Dane kontaktowe
Stany Zjednoczone
- +1 8336036080
- service@botslab.com
- botslab.com
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Ada from Botslab helped me so much
Ada from Botslab provided fast and clear instructions on activating the DVPlayer. Thanks for the help! I also highly recommend the DVPlayer. Thanks to this, alongside the dash cam footage, you can see where you are going on the map in real-time.
Outstanding!
I am very happy with the customer service representative, Bella. The representative was very professional, helpful, and knowledgeable.
Perfect
Despite some overheating issues with my camera, customer service handled my complaint.
Thank you.
Excellent Service from BotsLab.
I had a small problem with my R810 doorbell/camera. Botsab Bella at customer services was excellent, we spent a lot of time trying to sort soft ware etc, But I was offered an upgrade to a R811 and an extension to my warranty. The picture is crystal clear on the system, I cannot praise the customer service team enough
I am very happy with my Botslab Video…
I am very happy with my Botslab Video Doorbell Camera R811 that I received on April 12,2026 and thanks to Customer service agent Kelly for adding warranty coverage on my account.
We bought the G980H front and back…
We bought the G980H front and back facing dashcam which is a sleek looking camera. This model doesn't support pressing a button to capture events manually i.e., for poor driving or funny incidents however you can find everything in the app under time loop. The app is easy to use and the camera itself is simple to set up.
Can not do enough for you and are very…
Can not do enough for you and are very helpful and understanding at all times.
I appreciate that the customer service…
I appreciate that the customer service team followed up after resolving my issue. It shows they care about their customers.
I can always reach Botslab customer…
I can always reach Botslab customer service easily, and the support experience has been smooth and convenient. The product quality is also very good, and I truly feel impressed by both the staff and the product.
Great Product with exceptional customer service.
Not only was shipping fast and efficient and the price was great for the product but I had a small problem with the CPL cover and it took a minute to get customer service online chat to get one shipped right out to me. Cannot ask for anything more than that! So excited to have this security on my car now.
Thank you Felicity
I’m very happy with my purchase from Botslab. The product feels solid and high-quality right out of the box. While I’ve only received the physical unit so far and haven’t tested it on the road yet, the build quality and overall feel give me confidence that it will perform well.
I also want to give a big thank you to Felicity for the excellent customer service. She helped me resolve my tracking issue and even sent me a side camera that I needed to complete my setup, which I really appreciate. Her responsiveness and willingness to help made the whole experience much smoother.
Overall, great first impression. I’m looking forward to installing and testing the product soon!
Was able to make my insurance claim a…
Was able to make my insurance claim a lot easier with this camera. I have full front and back footage of my accident. 100% recommend
I reached out to ask about optimizing…
I reached out to ask about optimizing my doorbell settings, and the support team was proactive in providing detailed information.
Customer service is always friendly and…
Customer service is always friendly and knowledgeable. They really take the time to address any concerns I have.
Assistenza clienti a 5 stelle
Assistenza clienti a 5 stelle. Ho ricevuto assistenza sulla chat da persona competente e paziente ma sopratutto in italiano.
g980h pro dashcam
I purchased the g980h pro dashcam, truly excellent, thanks to the extremely efficient and courteous assistance I received the code for dvplayee in 2 minutes, I recommend them
It was hard to tell that I was…
It was hard to tell that I was interacting with an AI bot. Bella was easy to use, and understood my problem ( a first wold issue I have to admit) and are sending out a replacement cable for free. Definitely use again. Thank you Bella
Service client efficace !
Service client disponible via l’application très réactif et efficace. La conseillère a répondu à mes attentes. Je recommande.
Bought a Botslab G980H very happy with…
Bought a Botslab G980H very happy with it and just been on to customer services Botslab Bella for some advise and she went above and beyond helping me
I had a great experience with Botslab’s…
I had a great experience with Botslab’s customer service. Initially, I received the wrong CPL filter for my dash cam, but their team responded quickly and handled everything professionally. They not only issued me a partial refund, but also sent the correct CPL filter at no additional cost.
Communication was clear, fast, and very helpful throughout the entire process. It’s rare to see a company stand behind their product like this, and it definitely earned my trust.
Highly recommend Botslab for both their products and their excellent customer support.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








