Borough 22 Doughnuts Recenzje 

265
•
Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

The doughnuts didn’t arrive on the right day. This wasn’t Borough 22’s fault. We were both let down by the delivery company who couldn’t be bothered. When they finally did arrive, they couldn’t have b... Zobacz więcej

Oceniono na 5 z 5

Purchased a box of jam doughnuts as a gift after buying and enjoying a few in store. Have to say they were delicious and the recipient enjoyed them. A quick refresh in the microwave made them very tas... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Product is easy to order online. Regular email updates on processing of order etc. very pleased with the quality of the packaging (each donut had it's own compartment in the box). Product was fresh... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Doughnuts smelt so good! So excited to finally have a gluten free jam doughnut. Bought the Lux box, the icing didnt survive the microwaving, but doughnut too solid to eat without heating up, would lov... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z pączkami
  2. również w kategorii:
  3. Kuchnia wegańska
  4. Piekarnia
  5. Restauracja z daniami bezglutenowymi

Napisane przez firmę

The UK's most inclusive doughnut. Multi-award-winning allergen-free doughnuts that are celebrated for their amazing taste. You will not believe they are free-from anything. Certified gluten-free, plant-based and suitable for those on low FODMAP, low sugar diets and also halal and kosher friendly. Despite all of this they are still loved by those who have no dietary requirements whatsoever, hence our opening statement, the most inclusive doughnut. Safe for those who need to be but zero compromise for those that don't!


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

265 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 90% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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3,9

Wszystkie recenzje

(265)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 60

Napisz recenzję
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Oceniono na 5 z 5

Top tier!

Top tier doughnuts. Too tier taste. Top tier customer service. Basically, just top tier!!

14 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Worth the hype!!

I first tried the doughnuts at the shop in shop at selfridges and loved them so much I ordered a box for delivery. I was a slightly sceptical at first with how they might taste after a days transit, but after following the reheating instructions they were just as good.

28 października 2025
Oceniono na 5 z 5

So glad I tried these

So glad I tried these. So nice to be able to have a donut that tastes so good, but completely safe to eat. Will be ordering more. Delivery was also excellent and came on day I chose.

30 października 2025
Oceniono na 2 z 5

Are they costing you that much?

Was in London for the weekend and looked into getting some donuts.
They are devine!!!! But your prices are extremely high. £30 for 6 without delivery where no allergen donuts are £1 for 5. I just can't justify that amount for a treat. We already pay double or more for all our food!

19 października 2025
Opinia niezależna
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Thanks for taking the time to look us up and for your kind words about our doughnuts.

We completely understand that food prices are a real pressure right now, especially for families managing allergies — it’s something we’re very aware of and live with ourselves.

Our doughnuts are made in a fully dedicated gluten-, dairy- and egg-free bakery, with specialist ingredients, strict allergen controls and small-batch production. That level of safety, care and certification comes at a significantly higher cost than products made in shared facilities or mass-produced alternatives.

We know we won’t be right for everyone, and that’s absolutely okay — treats should always feel like a choice, not an obligation. We’re here for those who value the peace of mind, craftsmanship and flavour that come with what we do.

We really appreciate you taking a look and wish you all the best.

Oceniono na 2 z 5

Not worth it

They are honestly quite pricey for what they are and even after following their instructions to reheat the donuts they still tasted kinda raw in the middle. The box was all battered up too (which i know is the delivery company and not them) i even had fruit flies in the box when i opened it. I tried to msg them about my issues and had no reply.

21 września 2025
Opinia niezależna
Oceniono na 5 z 5

From Delivery Drama to Delicious Delight

I ordered YumYums as a celebration gift for my gluten-intolerant girlfriend, marking an important milestone. The anticipation was high, but fate clearly had a sense of humour. The delivery was taken in by our neighbour’s cleaner, who, with the best of intentions, had no idea the neighbours were away on holiday for three whole days. By the time the package resurfaced, the YumYums were tragically beyond saving.

Enter Maya at Borough 22, who could not have been more gracious. After hearing the tale, she arranged for a brand-new box to be sent out the very next day. Talk about turning despair into delight.

When the fresh batch arrived, Borough 22 truly saved the day. The look on my girlfriend’s face after that first bite said it all, not only were they worth the wait, but the flavour was simply sensational. They became the sweetest possible centrepiece for her milestone celebration.

If anyone is on the fence, trust me, one bite and you’ll wonder why you waited.

1 października 2025
Oceniono na 5 z 5

What an incredible product.

What an incredible product.
Since being diagnosed coeliac I have desperately missed doughnuts and Borough 22 has brought them back into my life!
Delivery was efficient and the product arrived with instructions showing how to look after them - it’s very very easy!

24 września 2025
Oceniono na 5 z 5

Excellent doughnut

This was my second purchase, after buying Yumyums first time around.
The doughnuts e so tasty that I’ve just eaten the last of these delicious doughnuts

24 września 2025
Oceniono na 5 z 5

Very happy with giftcard

Very happy with giftcard. Process could have been smoother but all worked out. 😂 was sent to my spam folder not to the recipients email. Also the food is amazing 😻

29 sierpnia 2025
Oceniono na 5 z 5

Tasted like real doughnuts which I have…

Tasted like real doughnuts which I have missed for 3 years! Particularly enjoyed the custard filled doughnuts. I ordered delivery to the Midlands whilst visiting family as I live in Ireland so I could try these. I plan to purchase the baked ones when next over.

28 sierpnia 2025
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Thank you so much for the feedback!!

Oceniono na 2 z 5

Feedback

I sent a message to say we were disappointed as most of the icing was on the paper and 2 doughnuts were upside down. Read but not replied. They had been expensive and, unfortunately, I will not be ordering again.

Still awaiting a reply: 14 September 2025.

28 sierpnia 2025
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Thanks Joanne, we haven’t seen anything in the inbox but I will get customer services to follow up with you.

Oceniono na 1 z 5

Ordered online but not good

Ordered these doughnuts for my wife who is gluten intolerant and wanted some plain gluten free doughnuts. They arrived on time but were dry and fairly solid. We warmed them up like the instructions said and the texture wasn't any different. My daughter took one bite and spit it out saying it like biting into laytex. Maybe they are better fresh out the fryer but we won't be ordering them again.

2 września 2025
Opinia niezależna
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Thanks for the feedback and apologies for your order. Please reach out to us directly so we can look into this for you.

Oceniono na 1 z 5

Yum yums tasted stale ,I was told by…

Yum yums tasted stale ,I was told by the company this could be to do with …. Having worked in the bakery previously the only thing I can think is that the dough was over rolled. The dough is fragile especially as we use a special blend of gluten free flours and it’s possible that this batch was over rolled and that would have made them denser and possibly feel more stale. Had to bin them as they were so dry, unfortunately I was just told the above ,no refund or no fresh yum yums it’s a shame really as first batch I had were spot on.

27 sierpnia 2025
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Our apologies Jon, We have indeed processed a refund for you which should hit your account in a couple of days if not immediately.

Oceniono na 1 z 5

They arrived s day late and left…

They arrived s day late and left upright outside in the street.
Parcels and post ususlly buzzed into the building.

So actual doughnuts not tasted as had to be binned.

A refund was issued

26 sierpnia 2025
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Thanks for the feedback. We have tabled this with our courier Account Manager.

Oceniono na 5 z 5

Oh my!

Oh my! They are so yummy!!

29 lipca 2025
Logo Borough 22 Doughnuts

Odpowiedź od Borough 22 Doughnuts

Thank you so much!

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