Attended Boots eye appointment in Stirling, Thistle 18th May 2026 with Miss C. Arthur. This was my second appointment with this lady and recalled how thorough she had been the first time, and the sec... Zobacz więcej
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Zobacz, co mówią recenzenci
The whole Boots experience was excellent from start to finish. Tan was brilliant, very friendly, caring and professional, and she took time to explain everything and do a thorough eye check. Braid... Zobacz więcej
Reakcja na opinię
I took my sunglasses to the Boots Opticians in the Leeds Trinity Centre, as the frame needed adjusting. I was served immediately, and had to wait all of 5 minutes as the optician made the necessary ad... Zobacz więcej
Reakcja na opinię
I am highly disappointed with my recent experience at Boots Opticians on Chiswick High Street. I booked an eye test following a cold call, under the clear impression that the appointment was free. Ins... Zobacz więcej
Informacje dotyczące firmy
- Optyk
- Dostawca soczewek kontaktowych
- Centrum okulistyczne
- Hurtownia okularów
- Sklep z okularami przeciwsłonecznymi
O Boots Opticians
Napisane przez firmę
With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.
Discover our range of affordable glasses from our own brand range to your favourite designer brands.
We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.
Dane kontaktowe
Zjednoczone Królestwo
- 0345 125 3752
- boots.customercare@boots.co.uk
- boots.com/opticians
Odpowiada na 99% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service
Friendly, efficient service for my contact lens check up in Burton-on-Trent. I was listened to and everything was explained clearly.
West a very friendly pleasant person…
West a very friendly pleasant person working in Stamford boots opticians helped me realign my glasses took enormous care and patience to get them exactly right he is an a good asset to the shop thank you
Excellent Boots eye appointment in…
Attended Boots eye appointment in Stirling, Thistle 18th May 2026 with Miss C. Arthur. This was my second appointment with this lady and recalled how thorough she had been the first time, and the second time was equally excellent. I was put at complete ease she explained everything very clearly, leaving me totally confident in her ability with my eye test. I cannot recommend this young lady highly enough and have booked my next appointment with her.
Hidden fees and unprofessional service – Chiswick High Street branch
I am highly disappointed with my recent experience at Boots Opticians on Chiswick High Street. I booked an eye test following a cold call, under the clear impression that the appointment was free. Instead, I was hit with a surprise £29.50 fee after the test was completed. This critical financial information should have been disclosed upfront during the phone call and at the reception desk.The service only deteriorated from there. After completing the tests, the staff immediately pressured me to purchase prescription glasses. When I stated I was not ready to buy, they completely shut down. They didn't bother to complete the explaination of my test results, despite the fact that I had just paid a premium price for them. Paying nearly £30 for cramped facilities and old equipment is a rip-off. Avoid this place and avoid future calls from Boots!
Service was good.
Found the staff all very helpful
Found the staff all very helpful, professional and very knowledgeable
Excellent service and FANTASTIC staff
The whole Boots experience was excellent from start to finish. Tan was brilliant, very friendly, caring and professional, and she took time to explain everything and do a thorough eye check.
Braided was welcoming, helpful and reassuring, and to say he has only been there a short time he is a credit to the company.
Anis and Mariyam, helped to sort out the purchase of glasses, and took time to make sure everything was just right before we left the store.
Thanks you again, the Boots staff are definitely THE BEST
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Odpowiedź od Boots Opticians
Professional and friendly service
I took my sunglasses to the Boots Opticians in the Leeds Trinity Centre, as the frame needed adjusting. I was served immediately, and had to wait all of 5 minutes as the optician made the necessary adjustments. She checked I was happy with her work, and refused payment. I was thoroughly impressed with the level of service I received, and my sunglasses are now much more comfortable to wear.

Odpowiedź od Boots Opticians
I have mobility problems
I have mobility problems, but was treated with respect and kindness. The two people who helped me were Laraib and Helen at Boots Meadowhall. Both are a great credit to their company.

Odpowiedź od Boots Opticians
Perfect service
Perfect service, information and attention. Exemplary care from Mlyka and Shifa. A trouble free experience. Thank you both so much.

Odpowiedź od Boots Opticians
Had my annual eye test today at Boots…
Had my annual eye test today at Boots Fort Kinnaird. Ben talked me through the various options. He was very thorough with the testing. Clear instructions and demonstration. Marie was very helpful. She obviously enjoys her job. All in all a very good appointment.

Odpowiedź od Boots Opticians
Excellent Service
I attended an eye test appointment at Wimborne Boots Opticians and was seen by Claire the Optometrist and assisted by Lynne and Meg. Claire was extremely professional, thorough, and very informative not only with the actual eye examination itself but on my different options, so very helpful and personable. Both Lynne and Meg were also extremely helpful and very cheerful and friendly. Overall the whole experience was extremely positive. The whole team was great, I would thoroughly recommend a visit to this branch.

Odpowiedź od Boots Opticians
Problem Resolved Swiftly By Staff. . . .
Great service and support from Anca at Boots Opticians Taunton, had problem with original new glasses purchased but problem was addressed swiftly and new glasses arranged within a week and sorted the issue with no question, fantastic service

Odpowiedź od Boots Opticians
Thank you to the whole team
Thank you to Randy, Alex and the whole team at the Altrincham store. I’m a new patient and I was given a friendly welcome and they really listened and understood my concerns. I was also impressed by all the different types of checks they perform. Highly recommend!

Odpowiedź od Boots Opticians
Outstanding Crewe branch
I recently visited the Crewe branch for an eye test and was very pleased by my visit.
Firstly, The store was clinically clean. Not a speck of dust anywhere!
Secondly, the overall atmosphere of the store was one of calm assurance. A very nice environment to be in.
Thirdly the staff were amazing. The initial assessment was done by a very friendly, calm and patient member of staff (Michael), who then passed me on to his colleague for the examination, who was also very professional, knowledgeable, friendly and reassuring. Taking the appropriate time and care to ensure I understood the findings of the test and what the next steps would involve.

Odpowiedź od Boots Opticians
Friendly professional staff
Visited Boots Chatham all the staff are lovely. Had to help daughter in law choose glasses and had great help and advice from Jon the manager in choosing the right style for her. Great customer service from all and no pressure

Odpowiedź od Boots Opticians
very pleased and very professional
very pleased and very professional, very helpful

Odpowiedź od Boots Opticians
What a lovely experience
What a lovely experience, polite attentive and an excellent team. Thanks to Louise, Brian and Jane for your friendly and helpful service.
“A” team!

Odpowiedź od Boots Opticians
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