Booking Health™ Recenzje 

The team of Booking health is very professional, supportive and sympathetic during the whole period of my father treatment in Frankfurt.

تجربتي ورحلة علاج ابني كانت كتير ايجابية
من حيث الفحوصات والنتائج و من جانب الدعم الكبير الذي قدمهولي السيد حمزة في جميع المجالات سواء في الحصول علي المواعيد المناسبة مع الانشغالتنا وعمانا حيث كان هناك
استجابة لجميع مطالبناواكرر شكري للسيدحمزة . m privât clinik و

تحياتي

UPDATE APRIL 2024:

In the 4 months since I posted my review and the 2 months since I provided my update, Booking Health have continued to ignore my requests to speak to someone.

I have spoken to various people from Booking Health by telephone and, despite being promised a call back, I still haven't received one. I have also sent approximately 30 emails to Booking Health requesting a refund and access to my wife's data and this continues to be ignored.

Despite failing to respond to any of my calls or any of my emails, Booking Health have taken the time to contact Trust Pilot and request that my posts be removed. Sadly for Booking Health I have evidence of each claim I have made against them and Trust Pilot have agreed my review of them is entirely factual.

Since my last review, I have, as promised, reported Booking Health to the Data Regulators in Germany and they have confirmed they will be investigating my concerns further.

I have also reported Booking Health to Police in Germany who were very interested to hear about my wife's case and they have commenced an investigation into Booking Health and their CEO who, incidentally, isn't who she states she is on the companies profile. This should be an immediate red flag to anyone wishing to use Booking Health.

Police in Germany have, in the last couple of weeks, informed me that this case has now been passed to the prosecutors office; as Booking Health have refused to process a refund, this is criminal matter and blatant theft and I look forward holding Booking Health accountable for that.

I will be updating my review weekly, so the Trust Pilot community and potential 'customers' of Booking Health (and its owner Elena Sergeeva) can be fully aware of how this organisation treats people with critical and terminal illnesses.

UPDATE:

In the two months since writing this review, Booking Health have contacted me to acknowledge my wife is due a refund from them, however, they have refused to pay this. They are now ignoring all phone calls and all emails.

Booking Health have also refused to respond to a Subject Access Request (SAR) from us, despite being asked for this on over 20 occasions.

We have reported Booking Health to the Commissioner for Data Protection and to the Police in Germany.

If you are ever considering using this company, please look at their negative ratings as it gives a more accurate insight into how this organisation behaves; They are operating a fraud on an industrial scale.

The hospital my wife attended in Germany has been in contact to confirm the TOTAL cost of her treatment is £390; Booking Health have charged her £83,000.

Our lawyers believe that due to the amount of people this company have defrauded, it meets the threshold of a class actions case.

If anyone who has been the victim of Booking Health is interested in discussing this further then please get in touch through email.

The police in Germany are also interested in hearing as much evidence as possible from anyone affected by one of Booking Health scams.

This is a scam – avoid Booking Health at all costs.

They will lie to you, take as much money as they can from you and then ignore you in the hope that you simply go away.

My wife was diagnosed with terminal cancer and 2 months to live in September. We were contacted by booking health who promised her an operation in Germany that would save her life.

We were charged £83,000 for this and when we arrived at the hospital the medical team confirmed that they had no such conversation with booking health about an operation.

My wife was discharged after a couple of days in hospital at the end of September, without having an operation.

We haven’t been refunded anything from booking health despite making several requests. For three months now all they have done is avoid us.

I have evidence of all my communications with booking health, all the lies and all the promises; I would happily share with anyone considering using them. We will also be sharing these with the Police and authorities in Germany.

The level of deception, exploitation and, as was the case with one representative from Booking Health, intimidation they will use on someone with cancer is shocking.

Please do not use this company. It is healthcare fraud on a cruel and significant scale.

Definitely tried the Stem Cell theraphy because of the well-experienced Dr. med. Gerhard Siebenhüner for special cases like mine & Bookinghealth.

The BookingHealth helped and provided us with everything from picking us from the airport to send us to the clinic. It was all convenient and we had nothing to worry about. The service was super. Special thanks to our interpreter for German to Arabic, Mr Ahamad for making sure and not leaving us until the treatment is not yet done and caring for the patient. To our driver, Yusuf who’s always on time on picking us up and providing the transportation. Most especially to Hamza for making sure to answer all our questions and for the assurance of the service we get and for a smooth communication.

Would definitely recommend you to book your medical treatments with Bookinghealth!

Definitely tried the Stem Cell theraphy because of the well-experienced Dr. med. Gerhard Siebenhüner for special cases like mine & Bookinghealth.

The BookingHealth helped and provided us with everything from picking us from the airport to send us to the clinic. It was all convenient and we had nothing to worry about. The service was superb! Special thanks to our interpreter for German to English, Ms. Afsaneh for making sure and not leaving us until the treatment is not yet done and caring for the patient. To our driver, Yusuf who’s always on time on picking us up and providing the luxurious transportation. Most especially to Nadiia for making sure to answer all our questions and for the assurance of the service we get and for a smooth communication.

Would definitely recommend you to book your medical treatments with Bookinghealth!

Since my first contact the Bookinghealth took care of everything. I found experienced people who advised me on the best treatment for my specific situation and the entire process was streamlined and accurat so I didn't have to worry about anything, from accommodation to transport to the treatments.
I found a team of very friendly people who kept in touch with me via WhatsApp and as I didn't know Munic, the transfer man accompanied me from the beginning to the end of my stay to the airport. He was very friendly and gave some advice about what places to visit in the city and where to eat.
Look for caming back with more time to discover the city

Nadiia,

Was absoulutely incredible in everyway. She was understanding and Kind, Compassionate and extremly resourceful and reliable. It is a true pleasure to have worked with her. Thank you Nadiia

Очень профессиональное, клиентоориентированное, внимательное, отношение к клиентам , оперативное решение всех вопросов!! Огромная благодарность Наталье Корнер и Алене Фабрициус- переводчику!!! Огромная моя благодарность!!

Ne surtout pas faire confiance à cette entreprise, ce sont des malhonnêtes. Ne rembourse pas les soins quand le traitement n’a pas été effectué (plus de 20 000 euros). De plus ils vous promettent des factures des soins alors que c’est faux.
Beaucoup d’avis positif sur Trustpilot mais beaucoup serait-il des faux avis ? Les comptes Trustpilot sont-ils des vrais ? (souvent 1 avis posté par compte)
Nour et Hishem ainsi que Tanja vous devriez avoir honte d’utiliser la maladie de certaines personnes pour faire une arnaque.
Une procédure judiciaire va être ouverte dans les prochaines semaine, je saisirais la justice européenne ou allemande afin de vous faire condamner.

Quand vous mettez un commentaire négatif sur Booking Health, Hany Elrouby vous menace de ne pas rembourser si l'on retire pas le commentaire négatif, mais le remboursement n'arrive jamais, il veut toujours gagner du temps. Il a toujours une excuse pour pas vous rembourser. Cela dure depuis plusieurs mois.

Un conseil ne travailler pas avec Booking Health, ce n'est pas une entreprise fiable et vous ne reverrais jamais votre argent.

Je suis pas le seul qui a été arnaqué vous pouvez regarder les avis négatifs, ceci sont réel !

Je reviendrez posté un avis dans les prochains mois pour la suite du contentieux

See you soon

Хочу написать отзыв о своем опыте работы с компанией Booking Health. С самого начала обращения к ним я понял, что они профессионалы своего дела, оказали качественный сервис, сразу предложили лучшую клинику «Шарите». По прибытию в Берлин нас встречали и сопровождали все время пребывания. Нас записали к самым востребованным врачам и мы получили больше чем ожидали. Отдельное спасибо Натали Корнер за сопровождение и Валентине Мягкоступовой за перевод.

Good morning Hisham, you are helping me to get a full support from booking health, I have got an ultimate suport and clear explanations about the service they were offering us, which is quite helpful to make understandable the process how it works and we are maintained enough support through the whole process, so I am satisfied, eventually this Booking health company helps me and my family for giving us a tremendous amount of support and help to get for the treatment.
Thank you

An excellent experience with Booking Health at the University Hospital Rechts der Isar in Munich. Mrs Nour made the trip go smoothly and assisted us with everything, making the treatment easy and successful. A big thanks to Prof. Trölsch for all the attention.

Большое спасибо коллективу Booking Health и особенно менеджеру Натали Корнер!
Поддерживают и оперативно реагируют на обращения за помощью. Из-за текущих логистических ограничений нет возможности отправить дочь на повторное обследование в Германию.
Коллектив Booking Health в лице Натали помогает с удалённой консультацией доктора.

3-го апреля 2022 года наш сын Варужан заболел герпетическим энцефалитом, который перешел в аутоимунный процесс. Он получил лечение, состояние улучшалось, но в ноябре 2022 года опять начались проблемы. так получилось, что медицинский потенциал Армении исчерпан и мы начали думать о лечении за границей. В интернете поиск нас свел с фирмой Booking Health. Первый контакт был очень результативным: со мной говорила прекраснейшей души человек и очень хороший специалист Наталья Корнер/Natalie Korner. Услышав ее голос, мы наполнялись надеждой, что у нас все получится и наш сын обязятельно выздоровеет. В дальнейшем Наталья все делала очень профессионально и в итоге наши дела сейчас в консульстве для получения визы, ждем ответа. Я очень рад, что на нашей пути мы встретили фирму Booking Health и Наталья Корнер/Natalie Korner и смело могу рекомендовать всем, кто нуждается в медицинской помощи.

Здравствуйте хочу особую благодарность сотрудникам клиники Booking health Наталья Корнор и переводчику Александру за их чуткое внимание людям за их профессионализм по больше таких добрых и чутких людей с уважением Эльвира Шахмардановна иГалина Ивановна

Thanks to the manager Julia Meinhard for prompt communication.

If you are looking for professional advice about treatment abroad - Booking health is one of few helpful platforms, managers and doctors are advised and recommended the progressive type of treatment. special thanks to my manager Julia Meinhard

Благодарю Booking Health и Натали Корнер за оперативную поддержку в моем лечении. Очень доволен услугами компании, помощью и профессионализмом Натали. Я из Узбекистана — рекомендую!

Natalia Korner was very helpful as usual. She helped me very quickly to understand how I can help to my friend with on line consultation with Doctor specialist on epilepsy. I am very grateful that she immediately contacted with me explaining what my friend should.
I like bookinghealth and people who work their and special Thank you to Natalia and to my coordinator Maria Stern who is very helpful in my case of the last year.

Хочу поблагодарить Наталию Корнер за профессионализм, добросовестное отношение к работе и отзывчивость. Организовано всё было чётко и быстро. С момента моего приёма в больнице прошло 4 месяца, Наталия до сих пор остаётся на связи со мной и отвечает на всё вопросы!