Booking Health™ Recenzje 

We used a check-up service for a child at the M1 children's clinic in Munich. We flew in from Cyprus, and we organized everything remotely from Cyprus. Maria, the manager, and Elena, the translator, worked with us. We are very grateful to them for their exceptionally attentive approach to our problem and in organizing the survey.
At every stage of preparation and during the examination, we felt boundless support and care.
I highly recommend this service because it is made by kind, caring and attentive people! We were very satisfied with the results and quality of the examination, everything went beyond all praise.
The doctors and the clinic were excellent! The specialists did a very in-depth and attentive examination, the results were thoroughly discussed and they gave us a lot of time!
I highly recommend this service if you want to do an examination with high-quality specialists, and the company will take care of all the organization.

I am extremely satisfied with my experience using Booking Health. In my home country, I was only offered an invasive treatment option. However, thanks to Booking Health, a much gentler approach was made possible.

Prof. Dr. Suckfüll at the Martha-Maria Hospital conducted a thorough examination and determined that a significantly less invasive treatment could be performed. Impressively, the procedure was arranged for the very next day.

Special thanks go to the Booking Health team for their outstanding coordination and support—especially Julia, Kate, Nour, and Monica, who guided me through every step with great care and professionalism. Also, a big thank you to our interpreter Eren, who made communication smooth and stress-free. Eren was very familiar with the hospital and the medical staff, which helped ensure that everything went smoothly and efficiently.

Booking Health made the entire process seamless.

SCAMMERS! DO NOT USE! They charge people thousands and thousands over actual cost. Absolutely despicable. They should be deeply ashamed to dupe desperately ill people!!

Everything was well organized and I was kept advised what needs to happen.

Меня зовут Михаил (77 лет). Мой диагноз - атрофия зрительного нерва. Я обратился к компании Booking Health с просьбой помочь найти клинику, специализирующуюся на стволовой терапии. Я уже безрезультатно испробовал все остальные методы лечения. Booking Health внимательно ознакомился с моей болезнью и предложил провести недельную терапию в клинике расширенной биологической медицины доктора Зибенхюнера в городе Франкфурт-на-Майне. Эта терапия - моя последняя надежда на частичное восстановление зрения. Помощь с организационными вопросами (трансфер, гостиница, запись в клинику, подготовка необходимых документов для клиники, перевод истории болезни) мне оказала менеджер Мария Штерн, которая быстро отвечала на мои вопросы и сопровождала меня в телефонном режиме в течение всего времени. В качестве переводчика сопровождала меня Анна Бовда. В клинике я был окружен внимательным медицинским персоналом. Доктор Зинебхюнер ответил на все, заданные мною вопросы. Клиника отличается приятной спокойной атмосферой. В ней работает интернациональный персонал - некоторые сотрудники знали немного русский язык, некоторые пытались сказать мне слова приветствия на русском языке. Хочу выразить благодарность компании, менеджеру и персоналу клиники за организованность и внимательность. Отдельную благодарность я хочу выразить своему переводчику Анне Бовде. Это - профессионал своего дела! При первой встрече меня приятно удивило то, что она не просто переводила, а прочитала и знала о моей болезни, о методах лечения, о клинике. Она оказалась человеком, который глубоко вникает в темы, которые переводит и готовится к ним всегда, даже если занимается переводом этих тем ежедневно. Ее жизненный девиз "век живи, век учись". Она помогала мне и с вопросами, не связанными с клиникой: встречала и забирала меня из гостиницы (в связи с ослабленным зрением я очень плохо ориентирюсь), помогла найти рестораны, магазины, аптеку. В клинике одна и медсестер даже подумала, что это моя дочь. Очень надеюсь на то, что проведенная терапия мне поможет и я воспользуюсь услугами компании Booking Health, для того чтобы провести повторный курс лечения. Доктор Зибенхюнер сказал мне, что первые улучшения могут наступить через 3-4 недели.
Огромное спасибо всем, кто сопроводил меня в Германии в процессе терапии!

Exceptional service from Julia! She combines expertise with compassion, making complex medical information easy to understand. Her dedication and thoughtful approach make her a top choice for medical consultation.

Booking Heath ? Un site est très "spécial" ! Les dirigeants de ce site font de la santé un business très lucratif.
Malgré le contrat que vous signez avant tout début de prestation et qui prévoit des clauses de remboursements en cas de problème, par exemple soins prévus non effectués (décès), il est extrêmement difficile d'obtenir un remboursement ne serait-ce que partiel.
D'autre part, lorsque vous rentrez en transaction avec eux pour essayer de récupérer au moins un peu d'argent, vous devez signer une clause interdisant d'aller sur les réseaux sociaux pour écrire toutes les difficultés que vous rencontrez.
C'est pourquoi vous ne trouverez quasiment jamais ou peu d'avis défavorables (un petit 5 ou 6 pour cent).
Mais Booking Heathl a en réalité de nombreux litiges avec ses clients.
Un conseil : EVITEZ LES et utilisez les services internationaux qui se trouvent dans tous les grands hôpitaux européens. Ce n’est pas le plaignant qui écrit ce message. Mais un de ses amis. Moi, je n’ai signé aucune clause de confidentialité. Mais je suis parfaitement au courant de son dossier. D’où ma réaction outrée. Mon ami n’est pas au courant de la présente démarche.

Be ware BookingHealth is untrustworthy!
My wife had back surgery through Bookinghealth in July 2023. I have found the interaction I had with them to be unprofessional and only interested in the payment. They asked us to deposit 47,000 euro but the surgery cost under 10,000 euro. When we ask for refund they kept saying German accounting is complicated and that they will get back to us. They never got back to us. Now they don't even answer our messages. Dennis Walter initial assured us there will be full accounting. Hishem Zizi was the coordinator who always say accounting is working on it. These are people who are not trustworthy. BookingHealth is untrustworthy! My suggestion to people who want to get medical service in Germany is to make your appointment directly with the Hospital instead of through BookingHealth!

I had a deeply disappointing experience with BookingHealth regarding the treatment my wife received in Frankfurt. The medical care provided by the doctor was not impressive, and unfortunately, my wife faced complications that ultimately led to her passing.

Following this tragic outcome, I attempted to reach out to BookingHealth to request a refund for the treatments that were not provided. However, my efforts have been met with significant difficulty, and I have not received the support I expected. Communication has been frustrating, and despite multiple attempts, I have not been able to resolve the issue.

In particular, I found the support from Ms. Julia Meinhard and Hany Elrouby (Quality Head) to be insufficient. Given the seriousness of the situation, I had hoped for more empathy, responsiveness, and assistance in addressing my concerns. Instead, I have struggled to get any meaningful resolution.

I am extremely disappointed with the lack of accountability and customer service from BookingHealth. I would caution others to be very careful when using their services, especially when dealing with critical medical matters.

Cyp Olika (Bristol, UK)

Прошёл обследование в клинике ОЦМО Мюнхен. Был быстро и качественно поставлен диагноз и даны рекомендации по дальнейшему лечению. Спасибо Марии Stern и Алексею за качественную организацию процесса.

Booking Health did a fantastic job, and I highly recommend them to anyone looking for medical travel assistance.

Good experience. The doctor listened to all my problems and provided a diagnosis.The translator did her job very well and the personal manager was very helpful.

This company is the worst
Fraud s as Mr manipulative
In the beginning will be nice and ask you to evaluate them excellent and pay money then they are very bad and slow my mom died and could not travel since 2021 and till now they did not gave us the refund and ask me to sign a confidentiality not to mention anything if the bad experience I got and will send the refund. Nothing till now no refund was paid to us 21000 yuru

HELLO EVERYONE, LET ME SHARE MY STORY WITH AND HOPE IT HELPS OTHERS WHO INTEND TO USE BOOKINGHEALTH TO BE CAREFUL. THIS IS A FRAUDULENT ORGANIZATION BACKED BY THE GERMAN GOVERNMENT TO SCAM POOR PEOPLE OF THEIR HARD EARNED MONEY. THIS PEOPLE TOOK MY 3000 EUROS TO HEALP ME GET EYE TREATMENT IN GERMANY. THEY WILL TALK TO YOU NICELY AND BEGIN IGNORING YOU WHEN THEY RECEIVED PAYMENT FROM YOU. THEY ARE BACKED BY THE GERMAN GOVERNMENT AND I AM GOING TO PUBLISH ALL MY CONVERSATIONS WITH THEM, THE PROOF OF MONEY THEY RECEIVED FROM ME AND A LETTING CONFIRMING THEY ARE BEING BACKED BY THE GERMAN GOVERNMENT TO DUPE PEOPLE. PLEASE DONT BE DECEIVED BY THOSE GIVING POSITIVE COMMENTS ON HERE, MOST OF THEM ARE PAID BY THEM TO DO SO. THIS IS A VERY DANGEROUS ORGANZATION BEING RUNNED BY MAFIAS. I WILL POSTING REVEIEWS ON THIS FRAUDULENT ORGANIZATION EVERYDAY OVER HERE TO PROMPT OTHERS WHO ARE NOT AWARE OF THIS NOT TO BE SCAMMED. STAY TUNED I WILL BE POSTING A LOT BAOUT THIS PERSON EVERY DAY WITH EVIDENCE.

We used booking health for our Antie that was going for stem cell treatment for her lungs and we came from Ireland and were coming with very little knowledge but we had an excellent service and support and could not have asked for better. From the first consultations woth Monica who was very understanding and compassionate to us and gave us so much knowledge and information. To our booking manager who was there for anything we needed. Our interpreter Alina that went above our role to make sure my antie Helen and family were comfortable, put as ease, Alina was genuinely very compassionate and caring and my family were extremely grateful for her support. The nurses and Dr's that were truly amazing and to Dr Siebenhüner we are truly grateful for your help 🙏

Very satisfied with Booking Health team
Fast appointment and very professional doctor
Many thanks

Many thanks to booking health team
Special thanks for Nour and medical staff

Now that the legal time has passed I can share this.

I got in touch with a customer representative of theirs with a specific request to contact a doctor and organize a meeting for my very niche condition. The representative assured me that they can and they will. They gave me a quote.

After paying them the thousand euro fee, they gave feedback to me from a completely different doctor. When I asked what happened with the feedback I asked for, they claimed that this doctor is better. However I didn't ask for this doctor, I paid them the fees to contact and organize a meeting with the specific doctor they assured would help me.

When I issued a refund claim, they denied it and stopped returning my calls or e-mail. I contacted the EU commission for customer protection which quickly arranged a legal attorney to represent me in my claim. The most interesting part is is that they were well aware of the company and what they do but there was nothing they can do about the many people who have been hurt by them.

The EU commission got back to me that there is no response from BookingHealth. Nobody has been able to get ahold of any representative to at least give them the legal notice.

I strongly suggest people choose a proven medical mediator or if not -- very carefully do their research and ask for signed papers of every transaction and conversation.

I came to Germany from Canada as a support person for my mom who was receiving immunotherapy cancer treatment which was arranged by BookingHealth. While staying in Munich for 10 days, I asked BookingHealth team to arrange a general gynaecological check-up for myself. Everything got arranged on a short notice with wonderful Prof. Peschers at Isar Klinikum. I felt like I was treated like a president’s wife! Everything was perfect starting from case manager Monica, travel advisor Nour, transportation with Adis and Sam, to my extremely kind and personable translator Claudia and finally the Prof. Peschers herself. I never felt alone in a foreign country, I always felt the entire team’s suport 24/7. What an experience! Professor was very kind and empathetic, exceptionally knowledgeable and professional. The whole check-up was relatively fast and comfortable. As a
female in her early 30’s I could never even dream of something like that in my home country. The best money I have ever spent by far. Thank you, BookingHealth, for organizing this experience for me and my mother.

We were pleasantly surprised by the level of service: correspondence, calls, drivers - all went perfect. All very friendly and professionally.

The only minor critical remark concerns a translator. We did ask for but apparently the translator is part of the package. She was very nice, but not really needed.