Booking Com Recenzje 

Dont book Taxi from this company this is a scam them just taking your money no give you back when you call customer service, tell me will never help you and you look like you’re talking someone in India

Prebooked and paid £27 in advance for a taxi at Istanbul airport to take me to my hotel (which I’d also booked through booking.com). I went to Gate 8 as instructed and spent 30 minutes asking every waiting taxi company there but none were my driver - no one had my name. Booking.com are refusing to refund me, saying I should have tried phoning the driver. As a woman arriving alone in Istanbul, my enquiries at gate 8 raised a lot of attention and several male taxi drivers were trying to pressurise me into taking a lift with them. This was incredibly stressful so I simply joined the yellow cab queue right next to gate 8 and paid for a taxi to get me safely to my hotel. It was actually CHEAPER than the amount I paid to booking.com up front. So my advice would be not to fall for the enticing “15% off” offer for booking.com.taxis and instead simply get a cab when you arrive at the airport. This could save you considerable money and stress. I’m absolutely disgusted at the lack of service I received from a brand I thought I could trust.

Booked and paid for taxi from Split to airport for 07.30. Stood at waiting point from 07.20 until 07.50. Taxi did not turn up and nothing on the app re status of trip
Driver phoned us at 08.41 and said he had phone problems!!
Tried calling the carrier Anytime Travel and no answer ended up with a chat line on Booking.com
Just noticed status of trip saying it was completed at 10.02
Booking.com have advised that they have processed the refund and apologised but we will stick to Uber in future as more reliable
Very disappointed

We had booked a taxi to pick us up at Mumbai Airport on the 4th April and were told that the driver would meet us at the terminal exit with a sign with our name on it, We spent an hour trying to find the driver to no avail and eventually took a private taxi at considerable extra cost.
I complained to Booking.com and was told that the taxi driver was there and had provided proof that he was there with a photo of himself with sign at the exit.The photo was sent to me and I noticed that there were hardly any people around yet when we were at the exit it was heaving with people and numerous other drivers with name boards, but ours was certainly not there as we checked over and over again.
Booking.com taxi is basically calling me a liar and has ceased to respond to me. I will certainly not be using the taxi side of the business again although I have to say that the return journey went without a hitch.

13/4
Update.
Booking.com taxi have emailed me and have stated that after a further review they are going to give me a full refund. Happy that they have updated their position

I don’t want to even give one star for this appalling firm

I booked and paid for a taxi for airport pickup. I added ( as requested by them ) the flight number so the driver could track our flight

The flight arrival was scheduled for 11:50

The flight arrived on time. We got through customs at 12:19

A text came through upon landing time of 10:00. The driver was waiting

By the time we had got through customs he had left

We had no data or Balinese money

Luckily a gent lent us his phone. I rang the taxi driver who said ‘ get another taxi’

I complained to booking.com

They said they emailed a reply and as I hadn’t responded after 7 days they closed the case

I’ve asked three times for a copy of the email. I’ve rang 5 times. 3 times they put the phone down on me. I’ve made 2 complaints attaching proof the driver did not come to the airport at the right time

I will never use this company again