I ordered an ice bath chiller from this company and it arrived a week ago. Immediately upon installation it became obvious there was a mechanical fault with the internal motor and fan, and the chi... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Wagnums Customer service and communication was excellent. Our order was lost in the transit, we were kept in the loop the whole time and when they couldn't be found they immediately sent another pa... Zobacz więcej
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I say this is the best mini spark massage i ever invested it’s soo good 👍🏼 I use everyday when my muscles ache. In the past i brought mini massages many different times but seems never good as this... Zobacz więcej
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I bought these compression boots as a gift for my boyfriend and he absolutely loved them. I also tried them myself and was honestly impressed with how effective and comfortable they are, especiall... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
WAGNUM is built around one purpose: helping people recover better, move better and get more from the lifestyle they love. Our customers are athletes, professionals, fitness lovers and everyday performers who are committed to their goals and passionate about feeling their best. We create recovery products designed to support real routines, from training and performance to relaxation and everyday wellness. At WAGNUM, we focus on quality, practicality and customer experience, helping each person find the right recovery tools for their body, lifestyle and goals. Shop with WAGNUM and experience recovery gear made to support your next move.
Dane kontaktowe
Ingleburn/Sydney, Australia
- wagnum@support.com
- bodymassager.com.au
4,5
Doskonała
153 recenzji
Odpowiada na 100% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The buying experience was perfect
The buying experience was perfect, delivery was next day even though I didn’t choose express. The product works well and is good quality. I have some circulation issues in my legs, I feel there is some improvement/relief using the full leg massage sleeves twice a day for a week. Thanks.
25 sierpnia 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Hello Stuart, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
body massage australia rocks!
aww i really love these guys
i have gotten a few products from body massage australia now and have never been disappointed, every time i have any problems they are so quick to act i am definitely impressed…..
would 100 percent recommend there products
23 sierpnia 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Hello Mathew, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
Wagnum Pro Recovery Boots
Bought the Wagnum Pro Recovery Boots. Shipping was quick and on time. The product is of a great quality, easy to set up and use. I have used them everyday since purchasing and have noticed an improvement in recovery. Highly recommend this product when compared to others, as the quality matches other brands I’ve used and for a lower price point.
13 sierpnia 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Hello Dylan, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
Awesome Product, backed by great customer service.
I have had a recent major ACL injury. The compression boots ordered is of high quality and really helps with recovery after intense leg rehab daily.
I love how you can hang the boots up too. Such a great product and easy to use. Well packaged and customer service / communication has been great.
Well worth the wait. Love my Wagnum air compression boots.
1 lipca 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Hello Ronald, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
WAGNUM ELITE AIR BOOTS
I ordered Wagnum Elite Airboots on Wednesday 4th June 2025 for my sons 15th birthday and I was told dispatch was supposed to be on 12th June 2025. It is now 20th June 2025 and I have been emailing this company all week with no response from them and no delivery of order. The only tracking details I have received said it is pending by Australia Post and that they have not received the parcel details as of 19th June 2025. Non-existent customer service and no way other than email or Facebook Messenger OR writing a bad review. Will not be recommending this company to anyone!
20 czerwca 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Thank you for your feedback, and we’re genuinely sorry to hear about your experience.
We understand how important it was for your son’s birthday gift to arrive on time, and we deeply regret the delay and any frustration caused. Please know it was never our intention to disappoint you or fall short of your expectations.
We’ve checked our records and can confirm that we responded to your emails during the week — it’s possible our replies may have landed in your spam or promotions folder. If you’re still unable to locate them, please don’t hesitate to reach out again and we’ll be happy to re-send the updates.
The delay in dispatch was due to an unexpectedly high volume of orders during our End of Financial Year event, which temporarily affected our fulfilment schedule. As a small Australian business, we’re doing our best to grow while maintaining high service standards, and we regret not being able to communicate the delays more proactively.
Your order has now been shipped, and you should have received tracking details. If not, please let us know and we’ll follow up immediately. We truly appreciate your patience and again apologise for any inconvenience caused.
I like the simplicity of it all
I like the simplicity of it all, actually feels like your getting a massage, the inbuilt compressor is not loud at all. Keen to see how it goes over next few months.
9 czerwca 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Hello Daniel, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
Great recovery
Great quality, easy to use, fits well and a overall excellent recovery work out after a long physical session on the soccer field
3 czerwca 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Hello Pam, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
I bought the elite compression boots…
I bought the elite compression boots and I was a bit skeptical at the price point in comparison to the big names like Normatec. But I have been happily humbled, my legs feel amazing. Running three times a week in the gym 4 and footy on the weekend. I feel great which is an amazing comparison to before I had them when I felt like I’d been hit by a car at the start of each new week.
2 czerwca 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Hello Tyler, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
Such a great product
Such a great product! Quality is on point at an affordable price
1 czerwca 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Hello Blake, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
Easy to order showed up super quick and…
Easy to order showed up super quick and works great on my circulation issues thank you
29 maja 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Hello Adam, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
Purchased the elite compression legs
Purchased the elite compression legs. Great product. Very quick delivery. Our footballing son loves them. This old washed up tradie is enjoying them aswell after a long day at work.
23 maja 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Hello Richard, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
Love my wagnum leg compression massager…
Love my wagnum leg compression massager it’s really made a difference to my aching legs after each day.
25 maja 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Hello Michelle, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
The air elite boots are very good
The air elite boots are very good. I am a rower and use after training and events to help in the recovery. Thst wsy I can back up to compeye in 4 day events
20 maja 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Hello Micah, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
Extremely Relaxing
My daughter loves the Wagnum Leg Pro and uses them to help recover and finds them extremely relaxing.
21 maja 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Hello Dale, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
Mini Massage gun & Thermarelief pro waist
Mini Massage gun works amazing.
And my wife is loving the heat up back wrap.
Delivery was so quick also.
Very happy.
20 maja 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Hello Josh, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
I would highly recommend this product
I would highly recommend this product. Fast delivery, easy to use.
19 maja 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Hello Sarah, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
Bought your compression boots and I'm…
Bought your compression boots and I'm addicted. Before running and after running. Absolutely amazing!!!
Super fast postage aswell.
All round a fantastic experience.
19 maja 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Hello Sarah, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM.
Faulty
Received my Elite boots today and couldn’t wait to try them. They worked perfect for me out of the box. My partner went to use them next and they wouldn’t work. There wasn’t a user guide to troubleshoot and couldn’t find any information online.
14 maja 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Thank you for your feedback and for choosing the WAGNUM Elite Air Boots!
We're glad to hear they worked perfectly for you right out of the box. As for the issue your partner experienced, we completely understand how frustrating that must have been.
We’ve since been in contact with you and are happy to hear that everything is now working as it should. It turns out the issue was simply due to the air hose not being fully connected, which can sometimes happen with a first-time setup. We’ll take this as a reminder to make our quick-start instructions even clearer moving forward.
If you ever need support, don’t hesitate to reach out, we are here to help. Enjoy the recovery!
Tracking number was super quick and…
Tracking number was super quick and packaging was great the boots are the best thing I’ve purchased by far easy to set up and can use them anywhere such a great product for an affordable price.
22 kwietnia 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Hello Khloe, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.
Dear Wagnum Body Massager
Wagnum Body Massager
Exceptional service and would highly recommend anyone buying recovery equipment to use website. Can’t recommend them enough!
21 kwietnia 2025
Opinia niezależna
Odpowiedź od Wagnum Recovery
Hello Barry, thank you so much for your kind words and for taking the time to share your experience! We're really glad to know you're happy with both our service and products. Your feedback means a lot to all of us here at WAGNUM / Body Massager.
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