BLACKROLL® Australia Recenzje 116

Wynik TrustScore: 4 na 5

4,0

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I've made a couple of purchases of products from Blackroll. I appreciate the range and quality of the products. Even though they are a little pricey they are worth the extra spend for quality and reli... Zobacz więcej

Oceniono na 5 z 5

I love the new, resistance band. I can adjust the tension to whatever I choose with all the different hand holds. I also feel more confident that the band won’t break. My previous resistance band snap... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

recovery pillow too small to be useful for anything, overpriced, thickness not revealed in size description. no support at all unless your shoulder to neck measurement is the width of a book. Sorry it... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This product was purchased for my adult son, who's not felt the need to use it yet. He is really hoping it will ease muscular and upper spinal "tightness" when he does need it. Basic plain rollers do... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

BLACKROLL® share the vision to establish best practice fascial training, common pain treatment and recovery strategies relevant for sports, human performance, corporate and medical applications. Due to different fascia training tools and methods, our products and services are relevant across all fitness levels and life situations. Based on the involvement with scientific research BLACKROLL® is an innovation leader in the field of fascial training and education. BLACKROLL® products are lightweight, durable and optimised for best effect and practicality during everyday use, enabling people to take their well-being and performance into their own hands on a daily basis. The products are made in Germany with 100% recyclable materials and the production process is optimised towards energy efficiency and sustainability.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

116 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 4 z 5

Quality products but gripe with Shopify

I've made a couple of purchases of products from Blackroll. I appreciate the range and quality of the products. Even though they are a little pricey they are worth the extra spend for quality and reliability. Orders take a couple of weeks from WA and the company is upfront about that. Out of curiosity (not concern) I wanted to check the freight progress so I clicked on view order/track order with shop and up pops a QR code. I scanned the code only to find that I'm required to download the Shopify app. No I don't want to download an app just to check where my order is at in the pipeline nor do I want to contact Blackroll help. I should be able to check without needing to download an app!

16 stycznia 2026
Opinia niezależna
Oceniono na 2 z 5

Poor quality components

Bought the compression boots and received them in early Dec 2023 and had them just over a month and one of batteries stopped charging. So now I can’t use the boots

While the batteries worked the boots worked great, you get about a hour of use out of each charge. I use the boots about 2-3 times a week, so after about 20 uses one battery won’t charge at all so the boots don’t work. Very poor quality of batteries to last only a month. I tried different usb-c cables to see if it was the cable but different trouble shooting proved it was a battery issue.

I have reached out to Black roll twice with no response.

Wouldn’t recommend buying
Very expensive for short term use

16 stycznia 2024
Opinia niezależna
Logo BLACKROLL® Australia

Odpowiedź od BLACKROLL® Australia

Hi Charney, thank you for your review. You are covered by our warranty for this and we will replace the faulty batteries for you no problem at all. You are absolutely right, they should last longer than this and they normally do since we offer quality products. But sometimes electrical devices can be faulty and that is what the warranty is for and we are happy to help you with this. You sent us your email on Friday 26th Jan (public holiday) and we have just responded to it today (Monday 29th - the first business day after the long weekend). Thank you and we will be in touch via email to make sure your replacement batteries are with you shortly and you can continue using your Compression Boots.

Oceniono na 5 z 5

Blackroll - The Best In Their Field

I found out about their duo ball from my first ever personal trainer in 2017 and honestly, I could never go back to a regular foam roller. These stay off the spine and are just perfect in terms of rolling out your back. They really get into it!

I spoke at length to Christoph where I quizzed him on the duo ball, the foam roller and the trigger point ball as well as the different sizes.

He was exceedingly patient and helpful to me. I was a bit excitable and eager to ask all my questions and find out all the information, interrupting him at times, but he explained everything I wanted to know clearly and concisely, which didn't go unnoticed. I greatly appreciated it!

I also needed to make a change to my order and that was done with a minimum of fuss by Christoph.

I talk about them to anyone who I see with a regular foam roller and have bought them for all my family and friends as gifts. They all love them!

The SLS edition of the duoball was a fantastic touch. And it's cool to have their emblem on the product! The people who I've given them to are really into the beach and that's been an added bonus on top.
Postage was fast and without any plastic packaging which is environmentally conscious.

You can't go wrong with Blackroll and trust me, you will not regret it!

I COULD NOT RECOMMEND BLACKROLL's customer service and PRODUCTS highly enough!

2 marca 2022
Oceniono na 5 z 5

Awesome Product

Easy order process, fast delivery and a great product. I've had a boxers injury for the past 25 years which I recently injured again, specialist recommended 'Blackroll' and honestly in a couple of weeks it has changed everything for the better, have pretty much full movement of finger/knuckle for the first time In years, awesome!

7 stycznia 2022
Oceniono na 5 z 5

This is the second pillow ive bought…

This is the second pillow ive bought and probably more to come! Having chosen it form the Scenic Eclipse onboard Pillow Menu! whilst on holidays, I bought one on my return - my kids love them so much i've now had to start buying them for the rest of the family! so good and easy to take on holiday too - rolls up small!

31 grudnia 2021
Oceniono na 5 z 5

Amazing!

Absolutely love all the Blackroll products that I have bought.. roller, mat, pillow and bands!

17 grudnia 2021
Oceniono na 1 z 5

Product description was not clear and

Product description was not clear and misleading it was the pillow case instead of pillow my money got wasted. Is there any option to return it or replace or get refund?

21 listopada 2021
Logo BLACKROLL® Australia

Odpowiedź od BLACKROLL® Australia

Hi Badal,
Anthony from BLACKROLL® here. I am really sorry to hear that you have not found the PILLOW beneficial to your sleeping routine. We provide a 100% satisfaction guarantee to all of our customers, so if you would like to return the PILLOW, please email as@blackroll.com.au with what you would like to do and we can have a return or refund organised.
Thankyou
Anthony

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