One of my favourite sportsbooks. Almost every single game and market is available, competitive odds, great bonuses and giveaways. Read the terms and conditions on the bonuses and you'll never run into... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My account has been frozen without warning, and after being told to contact support via email 3 months ago, I have still had no reply. I cannot speak to anyone, nor can I access my account or... Zobacz więcej
Reakcja na opinię
Update day 29 and no verification, no access to my account and unable to withdrawl my money. I am a diamond member and been with Bodog for several years and this past month has been a nightmare. Suc... Zobacz więcej
Reakcja na opinię
Cancelled a bet after it had won. I followed up via live chat and was informed the bet was placed late. It was placed 3 hours before the event started, and I provided evidence of that to customer se... Zobacz więcej
Reakcja na opinię
2,2
Słaba
155 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 81% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
This company is a joke
This company is a joke, have a diamond account, just put some money in earlier today, hit a bet. Went to make another bet an hour later and now every time I try and sign in it says error, I changed my password, still says error, just an absolute joke of a company
21 marca 2025
Opinia niezależna
Odpowiedź od Bodog Canada
Thank you for bringing this to our attention, and we’re truly sorry to hear about the issues you’ve experienced with logging in.
We understand how frustrating this can be. Our team is always here to assist, and we’d love to help resolve this issue as quickly as possible.
Please reach out to our support team directly so we can investigate and get you back up and running. We appreciate your patience and hope to have this sorted out for you soon!
Scam website
I took advantage of a "new user 100% deposit match bonus" and played through both my deposit and the bonus. No problem. I was then sent a new offer for what I thought to be the same offer encouraging me to come back. Again, I deposited $50 and was credited $50, or so I thought. I played about 5 spins and won $70 on a bonus spin. Cool. I go to take out my original deposit of $50, leaving the remainder to keep playing with and to my surprise my available for withdrawal was $0. I thought maybe I needed to play a couple more spins for the win to register, and tried again to withdraw and was unable to. I reached out to support after discovering my deposit bonus of $50 was unplayable. When I reached out to support they advised me of something they call "rollover" which is code for locking up your bonuses unless you spend an absorbent amount on their casino. For me it was $2500 that I needed to playthrough before my whole $50 bonus would be released for play. This site is a scam. Don't fall for their deposit bonuses or even expect to withdraw any winnings or deposits.
18 marca 2025
Opinia niezależna
Odpowiedź od Bodog Canada
Thank you for sharing your experience. We truly value your feedback, and we're sorry to hear about the confusion regarding the bonus terms.
We understand that the rollover requirements can sometimes be confusing, and we apologize for any frustration this may have caused.
Our goal is to ensure that all players have a fair and transparent experience, and we will review our communications to make things clearer in the future.
If you ever have concerns, please don’t hesitate to reach out to our support team via live chat, and we'll do our best to resolve them.
We appreciate your understanding and hope to have the opportunity to serve you again soon.
I'm a frequent gambler but never felt…
I'm a frequent gambler but never felt the need to write a review because most casino i deal with are the normal usual odds of winning and losing.
First they charged me 12% deposit fee. They said that's just for credit card deposits.
For interact etransfer deposit they are asking me for my social insurance number. HOW DARE YOU ???
Playing slots you can lose 400 times the betting amount, spinning forever and never see a win. Like you can go 400 consecutive dead rounds. Take a moment and let that sink in.
At first I was mad and then me and friends burst into laughter because it's hard to believe how bad this casino is.
Lost near a 500 canadian dollars which is fraction of how much I spend monthly on casino. Usually between 10-20K
Here's my advice . No matter how good a casino is, if it's not licensed in your jurisdiction don't even bother looking at it.
After losing some money now I have two transactions of 30$ on my card called the bank and cancelled my card. That happened within hours of joining this casino
19 marca 2025
Opinia niezależna
Odpowiedź od Bodog Canada
Thank you for taking the time to share your feedback, and we are truly sorry to hear about the negative experience you've had with us. We completely understand how frustrating these issues can be, and We want to address each one of your concerns.
Regarding the deposit fees and requests for personal information, we aim to be fully transparent about our policies, and I apologize if this wasn’t made clear. We do have certain requirements based on deposit methods to ensure account security, but We understand how this might have caused frustration.
As for the gameplay and the issues with slot machine results, we aim to provide fair and random outcomes in accordance with industry standards. We understand that losing streaks can be tough, but please know that we take your concerns seriously.
Ie also want to apologize for the security concerns you've mentioned regarding transactions. Our goal is to maintain a safe and secure environment for all players, and We encourage you to contact our support team directly so we can investigate this further.
We truly value your feedback and your trust, and we hope to regain it by ensuring these matters are addressed. Please don’t hesitate to reach out to us directly if you'd like to discuss this further or if you have any additional questions.
I recently participated in their Super…
Update 2: Account was credited with Winnings today.
Update 1: Bodog requested my account details so they could look into this. I provided the details 4 days ago but haven’t heard anything since.
I recently participated in their Super Bowl prop sheet contest. The contest was advertised as an approximate $60K prize pool with the top 20 spots being paid out. I finished toes for 5th with 160 pts but didn’t receive a prize. I reviewed the terms and conditions and I met all the relevant requirements. When I contacted customer service I was told I was ruled ineligible. When I asked why I was referred to the section that says the Bodog reserves the right to change the terms and conditions at any time. I asked what specific condition rendered me ineligible and was told that if I had of won I would have received an email and they refused to discuss further ending the chat. I have used Bodog as my sports book for 7+ years but will be withdrawing my balance and using another Sportsbook going forward.
9 lutego 2025
Opinia niezależna
Odpowiedź od Bodog Canada
Hi there! We're sorry to learn of your experience. We'll be looking into this once we receive your account details.
___________________________________________________________________________
Thank you once again for confirming. We wish you the best of luck moving forward, and feel free to reach out to us on the live chat 24/7 if you need any further assistance.
BODOG SCAM
I AM COMPLAINING ABOUT BONUS CANCELLING MY $250 DOLLAR SIGN UP BONUS SAYING THEY INFORMED ME OF AN EXPIRY DATE WHEN THEY NEVER DID....
1 lutego 2025
Opinia niezależna
Odpowiedź od Bodog Canada
We completely understand how disappointing it can be to learn that your bonus has expired. All bonuses are subject to an expiry date, which is displayed under the name of each active bonus on your personal Rewards page.
For our welcome bonuses, the validity periods are outlined in the terms and conditions. For instance, our 100% Sports Welcome Bonus requires that players meet the playthrough requirements within 30 days, while our 100% Casino Welcome Bonus offers a 180-day period.
We encourage you to review the expiry dates listed on your personal Rewards page to avoid any future confusion. Additionally, the "Do my bonuses expire?" section in our Help Center provides a visual guide showing where to find a bonus’ expiry details. Our support team is available 24/7 if you have any further questions or need assistance.
Update Nightmare Customer Service
Update day 29 and no verification, no access to my account and unable to withdrawl my money. I am a diamond member and been with Bodog for several years and this past month has been a nightmare. Such a humiliating experience of them taking my money and having to re submit document 15 times. Don't trust Bodog with a single dollar because this is what your future will look like. 0/5 stars.
Update it's been over 86 hours since they replied saying they have alll my documents but have still not replied with confirmation or opened my account so I can withdrawl.
29 stycznia 2025
Opinia niezależna
Odpowiedź od Bodog Canada
Thank you for sharing your details. We've reviewed your account and confirmed your account review is still in progress. Presenly, we don't require any additional information at this time. Once your account review is completed, you will be notified via email. Your patience is greatly appreciated.
........................................................................................................................................................................................
We sincerely apologize for the difficulties you are facing with your account status.
We're truly saddened to learn about your recent experience, and we want to help resolve this issue for you to prevent any further frustration. While we can't offer specific guidance on the next steps at this moment, we have requested additional documentation so that we can review and address your situation promptly.
We sincerely apologize once again for the delays and appreciate your ongoing patience as we strive to resolve this matter appropriately.
worst casino i ever played at
worst casino i ever played at,typically as a new player casinos always tend too be a little loose too get you too stay with them,not bodog.I normally deposit $100 per deposit.over 1 week ive deposited about $4,000,not once,not once have i ever got over my deposit amount.typically its straight down and gone.Their customer service sucks too,almost impossible too talk too anyone,trust me ,there are way better options out there,these guys are pure scammers
ADDING TOO MY REVIEW AFTER BODOG RESPONSE-ya i know thats what all casinos say,however im not saying it cause i lost,im just stating facts,since the first review,ive tried another 2k,same thing,never got over my original $100 deposit not once!!Im just stating facts,i have never seen a casino play that bad ever,the games algorithms seem very set in one way that the games all play same over and over.So basically what im saying is although bodog claims they are using fair generators they do also set the paypack percentage,and they can claim a game paysback at say 95% or whatever,but we dont know that,and im sure they have ways around that for the so called "regulators" bottom line is im about 6k in and never been over my original deposit,ive never seen a casino play that bad ever,not even close
26 stycznia 2025
Opinia niezależna
Odpowiedź od Bodog Canada
We understand that it's only natural to question the integrity of an online gaming site when the odds don't seem to be in your favor or your gameplay feels less rewarding.
Our games fully comply with the best practices of the industry, ensuring that the outcomes are both fair and unpredictable through the use of Random Number Generators.
We’re sorry to learn that your support experience didn’t meet your expectations. Please know that our customer service team is dedicated to assisting with any concerns or inquiries, and providing resolutions when necessary.
Your feedback is incredibly important to us as we continuously aim to provide a safe, trusted, and exciting casino experience.
Ive been with bodog for many years
Ive been with bodog for many years. spent alot of money at this casino. but the lack of customer service, shows their character. iv forgot my password and trying changing it. and the customer service wont help me retrieve it. iv done all the procedures. and they still with hold me getting into my account. also may ad. the customer service is terrible. they have no past experience handling customer care. just all around low budget casino. i wouldnt recommend this casino. they are money hungry than taking care of their customers esp 7+ years cilent. its embrassing when i see or hear ads about this casino in my city. first thing comes to mind is.... damn they spend money on advertising to screw over more innocent civilians. the people stating this a great casino.. guranteed are paid reviewers. i know this because... throughtout the years... i always had bad experience with this casino but never went out of way ... now im at my wits end. and dont want other people to get screwed. this casino is a embrassment to the gambling world. they should not be able to operate in canada
20 grudnia 2024
Opinia niezależna
Odpowiedź od Bodog Canada
Thank you for sharing your detailed feedback. We're truly sorry to hear about the difficulties you’ve experienced, especially as a long-standing customer. Your loyalty over the years is incredibly valued, and we regret that your experience has led to such frustration and disappointment.
Thank you for sharing your experience with our Customer Service and we deeply apologize if you’ve felt unheard or unsupported during your interactions. Improving the quality of our service is an ongoing effort, and your input highlights areas where we need to do better.
We understand your concerns about the perception of the brand. We are committed to earning and maintaining your trust through integrity, and it is never our intention for any customer to feel misled. Your feedback is invaluable, and we’ll ensure it’s shared with the appropriate teams to address these concerns.
I have been with bodog for years now…
I have been with bodog for years now and the customer service is really poor on helping customers.i have some money in my account and suddenly there was a balance thats been deducted that should not be.it seems like this site is getting worst.
5 stycznia 2025
Opinia niezależna
Odpowiedź od Bodog Canada
We're sorry to hear about the issues you've encountered, particularly with your account balance and the support provided. Your concerns are absolutely valid, and we understand how frustrating this must be.
To address the balance discrepancy, please contact our support team directly with specific details (e.g., dates, amounts), so we can investigate thoroughly.
Your feedback helps us identify areas where we need to do better, thank you for bringing this to our attention.
I asked about deactivating an account…
I asked about deactivating an account and was instantly deactivated after I deposited $199. Seems as if when you question them they lower odds and hold your money! I gave screenshots to prove this as well
31 grudnia 2024
Opinia niezależna
Odpowiedź od Bodog Canada
Hi, thank you for bringing this to our attention. We sincerely apologize for the frustration and concern this situation has caused.
Your trust is important to us, and we’re committed to addressing any issues you’ve experienced. Please consult our Customer Service team so your account status can be reviewed.
terrible customer service
terrible customer service, I think they do this on purpose in hopes that they give up
28 grudnia 2024
Opinia niezależna
Odpowiedź od Bodog Canada
Hi, we’re sorry to hear about your negative experience with our customer service. This is not the level of support we aim to provide, and we understand how frustrating this must be for you.
We take your feedback seriously and would like to look into this further to ensure your concerns are properly addressed. Please reach out to us directly with any additional details so we can make things right. Thank you for sharing your thoughts—we truly value your input and are committed to improving.
Always received great customer service…
Always received great customer service on X with Bodog. The Request a Wager feature is amazing and lets you create your own unique wagers. Overall one of my favourite sports books, would highly recommend.
23 grudnia 2024
Opinia niezależna
Odpowiedź od Bodog Canada
Thank you for sharing your feedback! We're happy to hear that you've had great customer service experiences and enjoy the Request a Wager feature—it’s designed to make your betting experience even more personalized. Your recommendation means a lot to us, and we’re so glad to be one of your favorite sportsbooks. Thanks for playing with us!
They reversed a deposit 2 days later…
They reversed a deposit 2 days later claiming it was declined by my bank I sent them proof of payment I am waiting for a phone call from them you can’t call them yourself either completely useless service
12 grudnia 2024
Opinia niezależna
Odpowiedź od Bodog Canada
Hi there! We apologize for the inconvenience this situation has caused and understand how frustrating it must be to deal with this issue. Please contact our Customer Service team if you have not yet been contacted to discuss further.
Bodog legit stole $100 from me
Deposited $100 CAD via e-transfer and bodog never credited my account with the money. This is after being a customer for multiple years and having numerous successful deposits and withdrawals. Customer service was no help I provided email confirmations of the etransfer , bank statements and they still did nothing. Do not use this sportsbook.
18 października 2024
Opinia niezależna
Odpowiedź od Bodog Canada
We're sincerely sorry to know of your experience with us regarding your E-transfer deposit.
We can understand the concern this may have caused and we’ve requested additional information here to address this issue promptly.
Rest assured, a thorough review will be conducted, as your gameplay experience is our top priority.
Bodog is by far the worst online…
Bodog is by far the worst online gambling website I’ve ever played on. While I have not played a large variety of the available games I can 100% guarantee there black jack is a scam.
16 listopada 2024
Opinia niezależna
Odpowiedź od Bodog Canada
We’re sorry to hear that you feel this way about your experience with us. Our games, including blackjack, are designed to meet the highest standards of fairness and are regularly tested by independent third parties to ensure compliance with industry regulations.
If you have any specific concerns or issues you’d like us to address, please don’t hesitate to reach out to our support team. We value your feedback and are always looking to improve.
Criminal site.
Criminal.
This company will not allow you to put limits on spending even when you ask. Every game is rigged. The poker used to be fair and fun to play and now it's a joke.
Also, to find out they let you deposit as much money as you want but they can and will cut off ways to withdraw any winnings.
Worst customer service, non existent now. Don't use this site, seriously ever.
Criminal site. Do not use.
9 listopada 2024
Opinia niezależna
Odpowiedź od Bodog Canada
We're sorry to hear about your experience, and we'd like to address your concerns. First, please be assured that our poker games are not rigged; they run on a Random Number Generator (RNG) to ensure fair play. Improving poker skills can be challenging, but taking some time to read through online poker strategies can be really helpful. Many resources are available online that can provide valuable insights and tips to enhance your gameplay.
As for managing your play, setting spending limits is an important tool to help keep gaming enjoyable and within your comfort zone. Regarding withdrawal concerns, please reach out to our support team on live chat—they’ll be happy to assist with any issues and clarify the process. Thank you for your feedback, and we’re here to help however we can.
Blatant theft - Rectified
I had a powerplay points bet hit and it was settled incorrectly. They kept giving me the runaround about why it lost. After sending multiple links and from nhl.com proving that the players did, in fact, get the necessary point, they just reply "after a review by our sports team, it is confirmed this bet has be settled correctly as a loss." This is blatant theft and I can't believe a book of this size would pull this kind of stunt. They refuse to escalate and it's a dead end. Never again using them for anything.
- After 3 days and multiple emails/chats, the bet was quietly settled properly overnight. I'm disappointed that something like this could happen in the first place, but glad it was eventually fixed. The fact there is no phone number for support is a big downside. The chat feature is very flawed. The condescension and smugness with which I was treated is something I've never experienced before. This is especially off-putting as I was in the right the entire time.
25 października 2024
Opinia niezależna
Odpowiedź od Bodog Canada
We're sorry to hear about this frustrating experience. If you could provide your account details, we'll review the case personally and ensure it’s addressed thoroughly. Your trust is important, and we want to make sure all bets are settled fairly and transparently.
Haha I wanted to expose these guys but…
Haha I wanted to expose these guys but everyone else already has. These guys are shady asf. Do not trust. They will mess u over often. No comparison to real bookies. Total trash
24 października 2024
Opinia niezależna
Odpowiedź od Bodog Canada
We're sorry to hear you’ve had a negative experience. We appreciate your feedback and are always working to improve! If there is anything specific you want to discuss about your account our support is available 24/7 via live chat.
What a horrible betting site
What a horrible betting site. I primarily bet on football and recently switched to bet 365 and I can’t believe how much better it is. Wish I changed a long time ago.
18 października 2024
Opinia niezależna
Odpowiedź od Bodog Canada
We're sorry to hear you’ve had a negative experience. We appreciate your feedback and are always working to improve! If there is anything specific you want to discuss about your account our support is available 24/7 via live chat.
Got Scammed by their Poker Software
I won a ticket to a $1055 USD buy-in poker tournament on Bodog, but their software was glitching and it would not let me enter the tournament. I tried for hours to get into the tournament but kept receiving a prompt that said "cannot process the request at this time, please try again". I was able to play another $100 buy-in tournament on their site at the same time, so it clearly wasn't an issue on my end or I wouldn't have been able to register any tournaments.
I tried emailing their poker email for days and they acted like they didn't understand what I was saying. They have the WORST customer service I have ever had to deal with, and they have effectively stolen $1055 USD from me as the ticket was only available for that one tournament.
UPDATE:
After a long and arduous process dealing with their customer service team, they finally accepted the blame and provided me a refund.
23 września 2024
Opinia niezależna
Odpowiedź od Bodog Canada
We’re sorry to hear about your frustrating experience with the tournament entry. It sounds like there was a glitch preventing you from using your ticket, which is understandably frustrating, especially given the value of the buy-in. We recommend escalating the issue with customer service again, clearly explaining the situation and providing any screenshots or error messages you encountered. Hopefully, they can resolve the issue and offer compensation or credit for the missed tournament. Thank you for sharing your experience, and we hope it gets sorted for you soon.
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