The hamper was so beautiful..ordering was easy and both the recipient and I were kept informed of the delivery. I love this company and will always order from them..highly recommended
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Did not get what I expected. I ordered the Brownie Hamper. Missing was Charlotte Piper Freckle Bar Nina's Turkish Delight The Chocolate Pot Rocky road Bitesize Salted Caramel Coffee Treats Or... Zobacz więcej
Reakcja na opinię
Apart from 1 hiccup which was recovered beautifully, Bockers & Pony have been amazing. Thankyou. My Dad recently passed away and I've been able to bring some happiness to Mum at Mother's Day and h... Zobacz więcej
Ordered from UK. This was a birthday gift. Great choices on the easy to use website. Arrived on time and watched the recipient open it online. He loved it and was impressed with the packaging. A... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Bockers & Pony deliver the most impressive hampers and gifts Australia wide. Immaculately packaged with super high quality products, our gift hampers are just perfect when you need to send a gift to a client or staff, or family and friends.
Dane kontaktowe
3/2 Phillip Court, 3207, Port Melbourne, Australia
- 1300 132 663
- sales@bockersandpony.com.au
- bockersandpony.com.au
4,6
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very prompt service and quality product.
16 kwietnia 2022
Lovely hamper, late delivery.
The hamper was great .However despite ordering well in advance with the required date of delivery, it came 2 days late. Staff were very helpful but it was a special occasion, so very disappointing.
14 kwietnia 2022
Odpowiedź od Bockers & Pony
Hello John and thanks for our feedback. We are sorry to hear that you had a negative delivery experience with the gift hamper. We pride ourselves on the 18-year history of delivering our premium hampers securely and on time. We value your support - Team Bockers & Pony
Happy camper
11 kwietnia 2022
recipient was absolutely delighted with…
recipient was absolutely delighted with the gift. beautiful gift box for a cancer patient. thank you for great service and speedy delivery.
5 kwietnia 2022
comment from Aoteraroa/NZ
Difficult for us to comment as the gift went to our daughter and her partner.
5 kwietnia 2022
Dreadful
Dreadful! I'm yet to receive a confirmation email from you on the actual order and I've had no communication at all the past week since ordering the gift hamper for my friend and her new born baby on Tuesday, 29/3/22. However, the transaction of $99 was very quick to be processed, on the day (Tues, 29/3). I am so disappointed by this experience. I have used your services once before and vowed never to again because I had a similar experience but thought I would give the benefit of the doubt and give you another go. After this, no way, never, ever again. In today's age, with e-commerce, communications, direct email, etc. you should be doing a lot better than this. I will not use your services again and will advise others not to as well. Poor service, poor communication, poor delivery times. Signing one very unhappy customer.
5 kwietnia 2022
Odpowiedź od Bockers & Pony
Hello Kylie. Thanks for your feedback. We are sorry that you have been disappointed with this order. We are currently working on implementing tracking notifications for our Bockers and Pony Gift Hampers and hope to have this up and running soon. One of our friendly customer service members will be in contact with you to investigate further .We value your support- Team Bockers and Pony.
Good product as advertised
Good product as advertised. Delivery was also made in the suggested timeframe. Recommend it.
4 kwietnia 2022
Great gifts and delivered promptly
Great gifts and delivered promptly. Will be a returning customer. Thank you
3 kwietnia 2022
Indulgence hamper
The hamper ordered arrived on time and was greatly appreciated by the receipient.
A special thanks to Jo from the call centre to whom I’m spoke with to arrange purchase and delivery was very helpful.
Will definitely order other hampers in future.
Thanks 🙏
31 marca 2022
Super quick delivery and exactly what…
Super quick delivery and exactly what we ordered - and not damaged! Thank you :)
30 marca 2022
Great service
Ordered on a Wednesday and it was delivered on the Thursday, exactly what I needed. Excellent service, easy to use online ordering and the champagne was cold when delivered.
30 marca 2022
Lovely gift
Lovely gift. My mother sent this to her granddaughters little baby girl in Australia from NZ. She doesnt really do online shopping but she was happy with the gift. Thank you
29 marca 2022
Package was delivered a day earlier…
Package was delivered a day earlier than expected which was the date needed. Very happy! Easy website and lots of options
25 marca 2022
Amazing products and service
Amazing products and service, couldn’t recommend them enough
25 marca 2022
Good service & product just a little pricey.
The website was easy to use, the delivery date was met and all was good on this end.
However, the price tag was expensive for a bottle of Verve and some chocolates. There's a decent overhead cost added to the products.
However, I like the 'premium' nature of the wraparound and service.
24 marca 2022
Great product and service
Great product, great service at a fair price. We opted for the express delivery for a birthday gift, the hamper arrived on time and the courier was friendly too. Highly recommend 😁
23 marca 2022
Very good service and product
22 marca 2022
Receiver was very happy
Receiver was very happy, details and delivery time spot on
Thank you
11 marca 2022
Excellent present!
9 marca 2022
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