The hamper was so beautiful..ordering was easy and both the recipient and I were kept informed of the delivery. I love this company and will always order from them..highly recommended
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Did not get what I expected. I ordered the Brownie Hamper. Missing was Charlotte Piper Freckle Bar Nina's Turkish Delight The Chocolate Pot Rocky road Bitesize Salted Caramel Coffee Treats Or... Zobacz więcej
Reakcja na opinię
Apart from 1 hiccup which was recovered beautifully, Bockers & Pony have been amazing. Thankyou. My Dad recently passed away and I've been able to bring some happiness to Mum at Mother's Day and h... Zobacz więcej
Ordered from UK. This was a birthday gift. Great choices on the easy to use website. Arrived on time and watched the recipient open it online. He loved it and was impressed with the packaging. A... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Bockers & Pony deliver the most impressive hampers and gifts Australia wide. Immaculately packaged with super high quality products, our gift hampers are just perfect when you need to send a gift to a client or staff, or family and friends.
Dane kontaktowe
3/2 Phillip Court, 3207, Port Melbourne, Australia
- 1300 132 663
- sales@bockersandpony.com.au
- bockersandpony.com.au
4,6
Doskonała
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Delivery package dumped in a bush
Found the package in a bush at the end of my driveway in the rain. No notification that it had been delivered or that it was there. I only found it when I was gardening.
There are lots of safe places to leave a package. The bush where it was left is not one of them.
2 marca 2022
Odpowiedź od Bockers & Pony
We appreciate your feedback, one of our Customer Care Team will review the delivery of this gift and will be in touch. The Bockers & Pony Team
I sent a gift 🎁 to my son and his…
I sent a gift 🎁 to my son and his partner and it was everything I hoped it would be and delivery was on time… would recommend to family and friends
28 lutego 2022
Odpowiedź od Bockers & Pony
Thanks for your feedback we apologise for the delayed response. Our Customer Care Team will be in touch shortly.
Very happy
Really happy with all the gifts I’ve brought for others. Always arrive quickly and packaged beautifully.
28 lutego 2022
Arrived on time my guests very happy…
Arrived on time my guests very happy with gift ! Thank you!
27 lutego 2022
Corporate Gift Perfection
This is the second gift hamper I have bought for special corporate occasions and I have been delighted each time.
25 lutego 2022
I gave 5 stars because this was an…
I gave 5 stars because this was an amazing experience for the recipient.
The service was excellent as you delivered on the day you said you were going to deliver.
The product received was of high quality and every item matched what was advertised.
Thank you for not letting me down 🥳🥳🥳
25 lutego 2022
Lovely hampers
I've received a Bocker & Pony hamper myself, so when I wanted to send a gift they were my first choice. The range is extensive with different price points, and the packaging makes the recipient feel special. I especially liked being able to complete the transaction but chose a delivery date several weeks in the future.
24 lutego 2022
Everything was great
23 lutego 2022
Disrespectful and Poor Service
This was the first time I had used Bockers & Pony. Unknown to me the recipient of the gift had closed their office due to Covid. I received an email confirming this and advised I would be charged another $16.95 for delivery, which is fair enough. Given the circumstances I asked for consideration for the re-delivery fee to be reduced. When I received a response my request was completely ignored and no reason given. Very disrespectful and poor service which left me very disappointed.
23 lutego 2022
Odpowiedź od Bockers & Pony
We are sorry you had such a negative experience, someone from our Customer Facing Team will be in contact with you to investigate this issue further. Thank you for your support - Team Bockers & Pony.
Did not get what I expected
Did not get what I expected. I ordered the Brownie Hamper. Missing was Charlotte Piper Freckle Bar
Nina's Turkish Delight
The Chocolate Pot Rocky road
Bitesize Salted Caramel Coffee Treats
Organic Times Chocolate Covered Strawberries
Bahen & Co Almond & Seasalt
Bockers & Pony Gift Hamper Box.
We got things we did not want like white chocolate raspberries and something called bark and some dark chocolate. We ended up throwing most of it away.
20 lutego 2022
Odpowiedź od Bockers & Pony
Hi Cherylann, we apologise for your negative experience. Our Customer Facing Team will be in contact with you to investigate this matter further. Thanks for your support - Team Bockers & Pony
Excellent professional service
Excellent professional service. No issues whatsoever. Great quality and prompt delivery. Will buy from Bockers & Pony again, and would recommend to others.
20 lutego 2022
Ordered from Canada and it arrived the…
Ordered from Canada and it arrived the next day. My friend was very pleased with her delivery. Thank you!
20 lutego 2022
Excellent present and deliverd on time
Excellent present and deliverd on time. Murrar Wallis.
19 lutego 2022
Great quality
Great quality, easy to order, reasonably delivery time and packages and price options.
18 lutego 2022
We were told delivery would be on…
We were told delivery would be on Monday but did nor arrive until Tuesday
17 lutego 2022
As usual
As usual, I was impressed with Bockers and Pony. They delivered my anniversary gift to my son and daughter-in-law in good time. One less thing to worry about.
16 lutego 2022
Doświadczenie Trustpilot
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