The hamper was so beautiful..ordering was easy and both the recipient and I were kept informed of the delivery. I love this company and will always order from them..highly recommended
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Did not get what I expected. I ordered the Brownie Hamper. Missing was Charlotte Piper Freckle Bar Nina's Turkish Delight The Chocolate Pot Rocky road Bitesize Salted Caramel Coffee Treats Or... Zobacz więcej
Reakcja na opinię
Apart from 1 hiccup which was recovered beautifully, Bockers & Pony have been amazing. Thankyou. My Dad recently passed away and I've been able to bring some happiness to Mum at Mother's Day and h... Zobacz więcej
Ordered from UK. This was a birthday gift. Great choices on the easy to use website. Arrived on time and watched the recipient open it online. He loved it and was impressed with the packaging. A... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Bockers & Pony deliver the most impressive hampers and gifts Australia wide. Immaculately packaged with super high quality products, our gift hampers are just perfect when you need to send a gift to a client or staff, or family and friends.
Dane kontaktowe
3/2 Phillip Court, 3207, Port Melbourne, Australia
- 1300 132 663
- sales@bockersandpony.com.au
- bockersandpony.com.au
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
This was a perfect gift that arrived on…
This was a perfect gift that arrived on time as promised.
Very happy with this gift pack.
The service was excellent and on time
The service was excellent and on time.
The recipient loved the gift 😊
Very fast turnaround
Very fast turnaround. Ordered on Sunday, delivered Monday. Very lovely gift for a baby, and loved that it was organic cotton
Beautiful gift box delivered to my mum…
Beautiful gift box delivered to my mum in Wagga. She was overjoyed! The Monet champagne blew her away! The other gifts were well received. Thanks guys for making her Mother's Day so special!
Champagne and Chocolate Gift Pack
I love this range of products. This is the third Gift Pack I have bought and am thoroughly satisfied with the value for money and delivery time.
I ordered a gift for a family member…
I ordered a gift for a family member in Australia from England.
The gift arrived promptly despite freight issues in Australia and was nicely packaged and much appreciated by my family member.
Many thanks, would recommend.
Very disappointing to find out a week…
Very disappointing to find out a week after the scheduled delivery that my order wasn't delivered - and only because I emailed chasing confirmation. When I queried whether I would have been notified, I was told that I would have been and that "returns" are processed once a week which in itself is poor. The recipient was happy with her gift so that's something however I'm not sure that I would order again

Odpowiedź od Bockers & Pony
Late delivery, ants in hamper
I organised a $400 hamper for my mothers 86th. She lives alone, and I am in another state. I rang her in the morning to wish her a happy birthday and again in the afternoon at 430 to get her reaction - at 430 it had still not arrived.
When it did arrive after 5pm, my mother opened it to find tiny black ants all through the packaging. Everything was sealed so no damage - but she was put out and annoyed.
She rang the next day and complained, and was told a new hamper would be shipped to her immediately, same day it didnt arrive, next day it didnt arrive - so I rang - and a replacement arrived the next day.

Odpowiedź od Bockers & Pony
Great products
Great products, well packaged, website easy to navigate, medium value for money.
The hamper was amazing and the customer…
The hamper was amazing and the customer service wonderful although due to difficulties we experienced when our order shipped i have to be honest with my review - My order left me disappointed as it was originally scheduled to be delivered in time for Easter but was only received today April 26 after a bungle with delivery.

Odpowiedź od Bockers & Pony
Great variety of options
Great variety of options, delivered when wanted delighted my friend with content
Excellent quality Easter gift
Excellent quality Easter gift for our son delivered next day and on time. Great presentation. Thank you.
Won't use this service again.
The website was broken so I had to call to make the order. The experience was a bit shaky with that. Unfortunately I received no shipping info or invoice so I gad to call to check on the gift at 4:30pm as I was worried it'd been botched up. It did finally arrive safely.
One thing that really annoyed me is that the website stated 'free shipping' which was great considering it was a very expensive gift. However, apparently that's not the case unless you preorder three days in advance (not easily seen on the offer). Instead I was informed that a hefty shipping cost would be required. Not impressed.
Won't use this service again.

Odpowiedź od Bockers & Pony
Great service thanks!
My order was not delivered and I have…
My order was not delivered and I have not received any feedback on why it was not delivered. Order # 10064969. Your website promised delivery before Easter.and I am still waiting to hear from you.

Odpowiedź od Bockers & Pony
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







