Had a small issue with an order first one in the years I've been using Bike Berry but have used customer service more than once and I had got to say they have the most outstanding friendliness C.S. I'... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Things happen, it's not how we fall down that matters but how we pick are selfs up. I've stumbled a few times so far but it is my first bike build so you know growing pains, they have taken steps to h... Zobacz więcej
Bell did such a wonderful job helping me make my decision to find what I needed. My accommodations go out to her for her experience and expertise in this process. She really needs a raise.... Zobacz więcej
Web site is good - support videos are great, so I took the plunge and ordered a couple of parts. I've haf one confirmation of order over 4 days and 4 marketing emails wanting me to buy more all before... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Bikeberry is the Motorized Bike superstore! We offer the largest selection of Gas Bicycles, Bike Engine Kits, Gas Bikes, Bicycle Motors Accessories and High Performance Parts to make you Motor Bicycle that fastest on the block. We have the best deals o...
Dane kontaktowe
735 Challenger St. , 92821, Brea, Stany Zjednoczone
- 8003170479
- support@bikeberry.com
- bikeberry.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I asked a lot of questions Alvin…
I asked a lot of questions Alvin Seville took the time to answer and was clear, quick and upfront.
Alvin Seville was great help for my…
Alvin Seville was great help for my needs
Freddie was awesome
Alvin Seville was just great!
Alvin Seville was just great! He answered all my questions promptly and assisted me in knowing what I need and even the things I don't need being an unnecessary expense. I truly appreciate it!
The best customer service experience I have ever had.
I can't over-express how much Mr. Earl has helped me with my questions and issues. He's gone above and beyond and I will be using bikeberry for all of my bicycle/engine needs from now on and recommending it to all. 11 out of 10! :-)
Freddie took care of me!
Freddie was very helpful during our support chat. A+ service, very professional.
I was missing a small part in a multiple parts order, which is fine. Things happen and it was taken care of very quickly.
I had a small issue with my order and opened up the 'Live Chat' window and was patched through with a gentleman named, Alvin. He was courteous, knowledgably, and very professional. He made solving my Issue very quick, simple, and painless; just the way I like it. Nobody's always going to be perfect. we're only human, but the customer service at 'BikeBerry' is top notch. especially with people like Alvin on the payroll.
I used chat to help with my issue and the human experience was great!…
I used chat to help with my issue and Alvin, was most helpful and knew what I was going to ask before I ask, I am guessing that their chat is linked to the phone messages that we left. This was a great user experience! Keep up the good work Alvin!!!
Customer Service Chat support with JEN
I had a question regarding a rear axle kickstand and JEN was excellent, very thorough in her assistance and answers. Thank you JEN!!!
FREDDIE was very helpful
FREDDIE was very helpful. He cancelled my order for me because the bike I wanted was not available in the color I wanted even if the site said it was available.
Scratches and dents
Bikeberry sent me Fzero brushed aluminum with 2 cycle 4 stage performance from FedEx with damage showing on box, contacted Bikeberry immediately (Freddie) they say accept it as it only appears to have damage at the wheel hub......when we opened the box we saw deep scratches on the frame...contacted Bikeberry once again with photos...was told by Bikeberry (Freddie) to get touch up paint from home depot, they refused to exchange the frame....then contacted Bikeberry once again after seeing deep tank dents....no response from Bikeberry until i started posting negative feedbacks....then Bikeberry offered $60 store credit to keep this damaged bike....I told Bikeberry we are only a few miles away, i would bring the bike to them for inspection and exchange....im not looking for store credit....im not looking for discount....im not looking for full refund.....im only looking for the bike i bought and paid for...the one WITHOUT SCRATCHES AND DENTS
FREDDIE IS BARnone ALAYS HELPUL WHEN I…
FREDDIE IS BARnone ALAYS HELPUL WHEN I NEED HIM TOU SHOULD HIRE MORE LIKE HIM!!
Alvin was very helpful with the…
Alvin was very helpful with the information he has given me an helped me through an answered my question
Alvin S. was of great service and solved my problem with my package
Eh was of great service and solved my problem quick and reasonably
To Freddie and earl
I feel like I've got expert advice for free and usually in just minutes. It's really hard to find this kind of knowledge, so that is definitely what will keep me coming back.
Sprocket installment question & Wheel drag issue
bikeberry.com was very helpful with answering my question for installing a 17 tooth sprocket on mag wheels & also for helping me figure out that my wheel drag issue might be caused by the sprocket bolt heads hitting the brake plate, Thank you Earl.
Alvin was great provided all…
Alvin was great provided all information I needed
Thank you so much
Jen made my experience great she was…
Jen made my experience great she was very helpful
Had a few questions about tire…
Had a few questions about tire clearance on my huffy Cranbrook frame, like always I clicked the chat option on there site and was helped almost instantly. Freddie your the man🙏🏽👍👍 thanks for always informing me with question that I have.
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