Im a professional Bike Mechanic. My regular supplier was out of the Italian Threaded Shimano Ultegra Bottom Bracket. Google helped me find one at Bikes on Line and it was a bit cheaper than my regular... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The whole experience with BikesOnline has been seamless. Ordered online Saturday, had the bike assembled by Wednesday. Bike arrived securely packed and complete with everything needed for the simple... Zobacz więcej
Reakcja na opinię
So far incredible customer service! Ordered the Helios A7X and it arrived to my address in Sydney within 2 days. Well prepared bike and great value for money. Slight issue with sizing and Brad was inv... Zobacz więcej
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Good luck if you have a warranty claim with this business. You'll end up talking to a call centre and receiving emails from a bot asking you to jump through hops. First they want photos which is fai... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Direct to Consumer Pricing - Ride More For Less! Why buy from BikesOnline? Our bikes are often 20% to 40% cheaper than comparable bikes in the market, and that is due to our direct to consumer business model. We source high-quality bikes from the manufacturer, cut out the middlemen and pass on the savings to you - where they belong. Add to that our fast delivery and local support, you can rest assured knowing you are getting the best deal on your new bike.
Dane kontaktowe
13/25 Frenchs Forest Road E, 2086, Frenchs Forest, Australia
- 02 8599 2209
- https://www.bikesonline.com.au/contact-us/
- bicyclesonline.com.au
4,4
Doskonała
275 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 42% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Happy customer
I ordered the bike online and received it in three days.The bike had been packaged well and was easy to assemble.The bike rides great and looks great and I would recommend it to anyone.
17 lipca 2024
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thank you for your feedback! We're thrilled to hear you had a great experience with the delivery and assembly of your bike. Enjoy the ride, and thanks for the recommendation! 🚴♂️✨
I have always had great service from… Bikes Online
I have always had great service from the team at Bikes Online, and have so far purchased four bikes, Siskiu T7 MTB, Siskiu T9 MTB, Collosus N8e eMTB, and Marin Alcatraz Dirt Jumper.
15 lipca 2024
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Hi, Steve!
Thank you for your kind words! We're thrilled to hear about your great experiences with BikesOnline and appreciate your continued support. Enjoy riding your amazing collection! 🚴♂️🚴♀️🚴
Best,
The BikesOnline Team
Great experience
Service speedy delivery price and quality what else do I need to say.
14 lipca 2024
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Hi, Aaron.
Thanks for the awesome feedback! We're thrilled to hear you had a great experience with our service, delivery, and quality. Enjoy your ride!
Best,
Great communication as this was the…
Great communication as this was the second frame replaced in 2 years. Great service but quality of the bike is questionable. Would I buy Marin again, probably not.
6 czerwca 2024
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Hi, Nathan.
Thank you for your feedback. We're glad you appreciated our communication and service. We're sorry to hear about the issues with the bike and will share your concerns with Marin.
Best,
The BikesOnline Team
Great product
Great product, price for the EziBike rack and prompt shipping. This is the second time I've purchased from BikesOnline and have been satisfied both times. Thanks
26 czerwca 2024
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Hi N Bell,
Thank you for your positive feedback! We're glad you're happy with the EziBike rack and our service. We appreciate your continued support!
Best regards,
The BikesOnline Team
Recommend Products were as described and delivery…
Products were as described and delivery was quick and seamless.
26 maja 2024
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Hi, Rob.
We're delighted to hear that you had a positive experience with our product/service. Your kind words truly mean a lot to us and motivate us to keep delivering the best possible service to our valued customers like you.
If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!
Thanks again for your support.
Best regards,
BikesOnline
Odpowiedź od BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
I'm absolutely in love with my new…
I'm absolutely in love with my new bicycle. It's clear that BikesOnline only stocks high-quality products.The bike is well-made, comfortable, and exactly what I was looking for.The delivery was incredibly fast. I placed my order online, and the bike arrived at my doorstep in no time. I was impressed with how quickly they processed and shipped my order.ThanksBikesOnline. 🤩
22 maja 2024
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
BikesOnline - as good as it gets!
I bought a Polygon bike from BikesOnline three years ago - and it was excellent until my bike mechanic noticed a crack in the frame. I reported the crack to BikesOnline - and sent them photos of it when requested - and within two weeks had a brand new Polygon frame replaced under warranty for no charge! They even contributed $150 towards the labour cost of the bike mechanic who transferred all the other bike parts onto the new frame! The best after sales service I have ever experienced!
10 maja 2024
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks for the great feedback! We’re really glad to hear the warranty process went smoothly and that we got you up and riding again with your new Polygon frame.
Great customer service
Great customer service. Wrong bike delivered and they were very helpful in rectifying the issue. Would highly recommend
1 kwietnia 2024
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
Great products at great prices
Great products at great prices, fast order processing and good communication, highly recommended
1 marca 2024
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
Stress free online buying experience
Stress free online buying experience, professional service and fast delivery.
2 marca 2024
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
Great bike, good price, excellent after sales service
Great bike, good price, excellent after sales service. Overall a very good experience.
7 lutego 2024
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
Ship fast and free
12 lutego 2024
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
Excellent online experience with…
Excellent online experience with Bicycles Online.
Scored a quality helmet POC TECTAL, normal retail $259, on sale $99.99 with free shipping.
8 lutego 2024
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
Buying experience at Bikesonline
The staff are extremely friendly and helpful in guiding me to the right product, in this case, the selection of the bike. There's no pressure, no deceptive marketing pitch. Also very easy to make a purchase. I got some good discount and some freebies. Delivery is very prompt.
15 grudnia 2023
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
The team went above and beyond to help…
The team went above and beyond to help me make the right decision when buying mountain bike
19 stycznia 2024
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
Ultimo E.20 step-through bike stopped…
Ultimo E.20 step-through bike stopped working less than 200km. All the lights are on, but no-one is home. Been trying to resolve this issue for more than 12 months. Bike still not working. Looks like this e-bike is going to end up in landfill. NO, I would not recommend this company or what they sell.
28 stycznia 2023
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Hi Graham,
Thank you for your feedback.
We regret the trouble you've faced with your Ultimo E.20 e-bike. Our senior technician has just reached out to you to provide assistance and support remotely. We're committed to resolving this matter to the best of our abilities.
Communication from purchase to arrival…
Communication from purchase to arrival of bike was exceptional product arrived well packaged and ontime
9 stycznia 2024
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
Bought a bike and helmet…very fast…
Bought a bike and helmet…very fast delivery every time
11 stycznia 2024
Opinia niezależna
Odpowiedź od BikesOnline.com.au
Thanks heaps for your five-star review! We're stoked you had a smooth experience with BikesOnline.
Ride safe and enjoy yourselves out there.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.